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All 31 Exeter hotels

Buckerell Lodge Hotel

3.5 of 5 Hotel   |   Topsham Road, Exeter EX2 4SQ, England
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65%
Ranked #24 of 31 hotels in Exeter
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Kate S Bournemouth, England, United Kingdom
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225 people have reviewed this hotel

Traveler rating
    52
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    40
    27
    12
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26
103
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Bournemouth, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nice, clean and very comfy bed in the room we had. We stayed for a couple of nights and found it to be very comfortable with friendly staff. Our booking included breakfast which was very poor quality and service so we never braved the restaurant, overall nice stay but AVOID BREAKFAST AT ALL COSTS!

Was this review helpful? Yes 1
John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Kate S, thanks for taking the time to post a review. I'm pleased that you had an enjoyable stay and look forward to seeing you back in the near future. I'd like to add that our breakfasts have been completely reviewed since your visit and I trust will exceed all of our guests expectations in future; the feedback is... More

Derby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A nice location for visiting the area, and comfortable, clean, and attentive staff, slightly dated, but the training facilities were good and suited my needs, nice location grounds well kept etc, The food was freshly cooked for you, breakfast a nice choice, served to you, and the other meals were ok, However the fryer was broken for 3 days and... More

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Roger, thank you so much for taking the time to write such a GREAT REVIEW. I am veryu pleased that our facilities matched your requirements and that our people looked after you all so well. I'm sure you were told that the 'tired bits' of the Hotel are all to be refurbished this winter' so I'm sure you and... More

Nantwich, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Having used a variety of hotels, as training venues, over the past 14 years to run many training events and the 'Garden Room' at Buckerell Lodge was more than adequate for my purposes (I had 16 persons in the room set in 'cabaret style') The room was more than sufficient and I would definitely return for these facilities. The staff... More

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Dennis, thank you for taking the time to post such a GREAT REVIEW. I'm so pleased that you and your delegates were well looked after and that you found our facilities met your requirements. We look forward to welcoming you all back when you return to us in future. kind regards. More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located between the M5 & the centre of Exeter in pleasant gardens. The whole hotel is fairly dated and could do with a 'refresh' though the room was clean and fairly standard. The evening meals & menu were dated - probably quite good 20 years ago but were adequate at best in 2014. However the breakfast... More

Was this review helpful? Yes 1
John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Mountain Smoke Jaguar, thank you for taking the time to write a review. I am pleased that you found your stay a pleasant one and I have passed on your comments to my team with regard to the menus and the night porter. We are have a refurbishment of all the public areas late this year and hope that... More

1 review
1 of 5 stars Reviewed March 7, 2014 via mobile

Room 17 was really hot even without heating. Room 16 had a very poor flushing toilet and the bathroom was dirty. Under the sink , the bath panel and out side of toilet pan were filthy. Paint coming off bottom of bathroom door. Glad we did not eat in the hotel qs rooms you see are this dirty what about... More

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Mr Cox, thank you for taking the time to post a review. I am saddened that we did not meet your expectations and wish you had brought these issues to our attention at the time in order that we could have put things right for you. kind regards More

Loch Lomond
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014 via mobile

My family and I came all the way from Loch Lomond to stay at this hotel. We travelled 9 hours straight and phoned to see if our rooms could be ready slightly earlier than normal, as unfortunately, we had a funeral to attend that afternoon and wished to freshen up beforehand. The staff couldn't have been more helpful and got... More

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Steff, thank you so much for taking the time to post this WONDERFUL REVIEW!!! I am so pleased that everyone looked after you, especially after your journey and because such occasions are often difficult to organise and to attend under sad circumstances. I know all about that journey too, I used to run a small hotel in Tarbert in... More

Burnham-On-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

We decided to book this place as the reviews here made it stand out, plus it was fairly close to where we needed to be. The Lodge itself is everso nice and as it was our honeymoon, although short, was perfect for us! Hannah the receptionist most certainly stood out from the rest, as she was just so nice and... More

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Richard, thank you so much for taking the time to post such an EXCELLENT REVIEW! I and my team are so pleased you both had aGREAT HONEYMOON, albeit a very short one! Perhaps you will be able to treat yourselves to a break in one of the CHOICE hotels around the world a bit later on!? I will congractulate... More

Bristol
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2014

We spent a couple of nights here. The reception staff were very helpful and friendly and the room very comfortable. Location was also ideal - close to both Exeter and Topsham. We cannot comment on the food as we eat away from the hotel -.there are some excellent places to eat in Topsham.

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Bris2lred, thank you so much for taking the time to write such a GREAT REVIEW! I am so pleased you found The Clarion Buckerell Lodge comfortable and welcoming. I will pass your GREAT COMMENTS on to the entire team and look forward to welcoming you back again in the very near future. More

Wrexham, United Kingdom
2 reviews
5 of 5 stars Reviewed February 19, 2014

We booked this last minute and got a very good deal online, room was lovely, beds very comfy, bathroom also very nice (recently re-done perhaps?) Free wifi was a real bonus, and 12 noon check out too!

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John M, General Manager at Buckerell Lodge Hotel, responded to this review

Hi Jo M! Thanks so much for taking the time to write and EXCELLENT REVIEW!!! I'm so pleased you enjoyee your stay and found it to be GREAT VALUE FOR MONEY. I will pass on your remarks to all of the team. We all look forward to welcoming you back in the very near future. Thanks once again More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Just stayed for the night . The hotel was very well presented and welcoming . Our room was very nice with a good view of the gardens . We ate in the bar and the meals were extremely large and very filling . The buffet breakfast there was a wide variety of different meats cheese breads fruits and yougarts .... More

Was this review helpful? Yes
John M, General Manager at Buckerell Lodge Hotel, responded to this review

Dear Bobshell 121, thank you so much for your GREAT REVIEW! We constsntly strive to improve all aspects of our hospitality and it is rewarding to receive good comments. We hope to see you again in the very near future. More

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Additional Information about Buckerell Lodge Hotel

Also Known As:
Buckerell Hotel Exeter
Buckerell Lodge Hotel Exeter, Devon
Address: Topsham Road, Exeter EX2 4SQ, England
Location: United Kingdom > England > Devon > Exeter
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #24 of 31 hotels in Exeter
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Buckerell Lodge Hotel 3.5*
Official Description (provided by the hotel):
Just a mile from Exeter City Centre, surrounded by mature trees and 4 acres of landscaped gardens the hotel has easy access from the motorway and ample onsite parking. Good quality restaurant, bar meals and room service is available. The hotel is completing a 1.5 M pound refurbishment at the end of April 2008. ... more   less 
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