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All 29 Exeter hotels

Mercure Exeter Southgate Hotel

4.0 of 5 Hotel   |   Southernhay East, Exeter EX1 1QF, England
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Ranked #10 of 29 hotels in Exeter
A recent review
5 of 5 stars reviewed yesterday
john h Penzance, United Kingdom
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1,001 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Penzance, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here last week as I was in Exeter on business. when I checked in we discovered that I was a week late for my stay which I had booked via Trivago. had rushed it and not noticed that I had booked wrong date! special mention for Lauren on reception for her understanding and help! managed to arrange a... More

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Newbury, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We paid extra for a privilege room with a cathedral view, room 149, and even although we check on arrival and the room was listed as having a cathedral view, it really did not! We are also let down by not getting our newspaper in the morning, only 1 coffee cup and only 1 dressing gown. Although these little things... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights. All in all a clean and pleasant hotel with a welcoming atmosphere. Only downside was noise from banging doors of close by bedrooms late at night. Breakfast was good. Location ideal for city / train station.

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Dublin
Top Contributor
53 reviews 53 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent three nights at this hotel in the beautiful city of Exeter. On arrival we had a pleasant check in and a very pleasant Superior room, nicely furnished and bathroom excellent. One small complaint about the bedroom while one person would sit at the dressing table the other person couldn't pass by without climbing over the bed. Breakfast was... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Suzieblue Thank youf for your feedback regarding you rrecent stay , we are pleased that your experience overall was so pleasing. I am sorry if the replenishment of items on the breakfast buffet was not up to speed; we are passionate about presenting fresh food and ensuring that buffet items are regularly replenshed. We cook bread regularly throughout the... More

Swindon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location, close to everything of interest.The breakfast was vey good ,but did not use the restaurant. The staff were helpful and polite .The only down side was the state of the room, The walls and carpet were filthy ,the furniture looked old and damaged ,some of the lights did not work,and as previously mentioned... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Andria Thank you for your feedback following your recent stay. I note your comments regarding your room and highlight that this will be addressed in the Autumn at the final phase of our upgrade programme. We charge for secure on site car parking seperately to the bedroom tariff so that our guest can accurately compare our prices to those... More

Tallahassee, FL
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is so well located in Exeter! WIthin walking distance to pubs, restaurants, etc. Friendly, helpful staff, lovely rooms and common areas. Very lively nightlife in Exeter, but the hotel was well insulated from street noise and traffic. Definitely would return.

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear sopchop Thank you for your fabulous feedback. We are delighted you enjoyed your stay with us. We hope to welcome you back if you ever visit Devon again. Kind regards Fiona Darde More

St. John's, Canada
Top Contributor
114 reviews 114 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We spent 2 nights here as part of a tour group. location of the hotel is great, close to shopping and restaurants. Staff were pleasant and our room was clean. The room was a good size with lots of storage. We had a hairdryer and fridge in our room as well there was a desk and chair along with an... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Dianne Thank you for your feedback following your recent stay, we are pleased to learn you found the location and the staff ideal. We have shared your feedback with the team so that we can constantly improve our standards and service. We hope to welcome you back to Mercure in the future. Kind regards Fiona Darde More

Eastbourne, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a 10-minute walk from the main Exeter train station and only 5 minutes from the shopping areas. There are plenty of restaurants nearby – something to suit every budget. Reception was helpful and the room was well appointed – everything we needed. Clean, neat and comfortable with all the amenities I might need. There were two large wedding... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Mark W Thank you for your positive feedback following your recent stay at Mercure Exeter. We are delighted that you enjoyed yourselves and were not disturbed by the wedding guests; we always do our best to allocate wedding guests to bedrooms above the function suite. The pool does sometimes get busy with children at peak times in the school... More

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Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon

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Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 
Number of rooms
154

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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