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All 30 Exeter hotels

Mercure Exeter Southgate Hotel

4.0 of 5 Hotel   |   Southernhay East, Exeter EX1 1QF, England
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Ranked #9 of 30 Hotels in Exeter
A recent review
3 of 5 stars reviewed yesterday
wedding641 Oxford, United Kingdom
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1,021 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

just had 2 nights at mercure and was very disappointed with my room .this was my third time at this hotel,the first 2 times I had a fantastic rooms with a beautiful walk in shower.the rooms where big and very clean and well looked after,my room this time was dark and dismal with a shower over a grubby bath and... More

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here last night. “Superior” double room was small, bathroom smelled musty. The double bed looked nice and big at first glance, but was in fact two singles pushed together with the inevitable gap down the middle of the mattress. This is one of those hotels that professes to be a luxury establishment but has cheap foam rubber pillows and... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

One night business trip - had a great room - fantastic shower and bathroom - the restaurant service was good - however the reception check in slow but professional - the facilities are great and as a woman felt comfortable - thank you for a good stay

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Enniskillen, United Kingdom
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on a business trip in September 2014 and extend by an extra night to explore a little bit of Exeter. The hotel is ideally located just behind the Cathedral in the very heart of the city. It is a pleas\ant stroll "around the corner" to Cathedral green and a great assortment of shops, cafes and restaurants. Our... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear LE Graphics Thank you for your fabulous feedback following your recent stay. We are delighted that you enjoyed every aspect of your buisiness and leisure stay with us. We look forward to welcoming you back to the hote soon. Kind regards Fiona Darde More

2 reviews
4 of 5 stars Reviewed 1 week ago

My daughter had her wedding at the hotel and I was very impressed by the service given. There were a few issues but on the whole the experience was a good one. One issue I had was my daughter was given a very small bedroom the night before the wedding which made getting ready very inconvenient - luckily I had... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Instructor6 Thank you for your feedback following your daughter's wedding and your lovely comments regarding Melanie, I know she will be delighted to receive such positive feedback. Unfortunately all of our larger suites were booked on the night prior to your daughter's wedding so we were unable to offer her a complimentary upgrade, our classic rooms are a standard... More

Brit Abroad
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I like staying at Mercure hotels, and this one certainly has a fantastic location - a short pleasant walk into central Exeter, but tucked away in a quiet area. Great opulent decor downstairs, although I did feel the room was a little dated in the style of decor, and it was a bit dark. I had dinner in the restaurant... More

Was this review helpful? Yes 1
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Puddleduck Many thanks for your feedback; I am so pleased to hear you enjoyed many aspects of your stay. I was sorry to learn that your sleep was interrupted by noisy guests in the next room. We have identified the room you were in and repaired the shower straight away. Thank you for your feedback regarding the staff, I... More

3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Mercure is very well located for visiting Historical places and Shopping Outlets in Exeter. Also very well located to visit surrounding area's and the coast. We had an excellent room which was very quiet and the breakfast is always well presented and of good quality and selection. Car Parking (charged) is on site. Our second visit and as good... More

Was this review helpful? Yes 1
Fiona D, Owner at Mercure Exeter Southgate Hotel, responded to this review

Dear Nigel T Many thanks for your positive feedback following your recent stay, we are delighted to learn you enjoyed your stay with us and find the hotel ideally located for exploring Exeter on foot. We hope to welcome you back soon Kind regards Fiona Darde More

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Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon

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