We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Exeter Southgate Hotel

#8 of 31 Hotels in Exeter
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Southernhay East, Exeter EX1 1QF, England
Special Offer
UK SUMMER SALE
Mercure Exeter Southgate Hotel
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #8 of 31 Hotels in Exeter
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Johno9912 Chichester, United Kingdom
Add Photo Write a Review

1,332 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    469
    555
    201
    80
    27
See reviews for
240
588
66
283
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (1332)
  • Mar-May only
    (356)
  • Jun-Aug only
    (361)
  • Sep-Nov only
    (308)
  • Dec-Feb only
    (307)
All months
Prague
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

My now husband and I decided that we'd treat ourselves on our wedding night; we're not ones for extravagance but we booked 'one of the best rooms in the hotel' - a VIP room. On booking, we informed the hotel of the occasion and were excited to get there and relax after a busy day. On arrival, we were handed... More 

Was this review helpful? Yes
Chichester, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

To me this was the perfect hotel for a stay in Exeter, near to the centre of town and a lovely hotel. Very nice large room with all amenities. Free wifi, lovely breakfast and a lovely dining room. The stay were very friendly and attentive. Lovely free spa and pool.

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here last September, breaking our journey to West Cornwall. The hotel is very central within the town, but is easy to find. There is an on site car park, for which there is a charge but this was very clearly shown on the hotel's website. We were upgraded to a Privilege room, which was well equipped and very... More 

Was this review helpful? Yes
Newton Abbot, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just spent 3 days at the Southgate Hotel and thoroughly recommend it ! We had a 'Disabled' room on the ground floor and it was very comfortable with easy access all round (Light Mobility Scooter) Room was clean and the daily service was of a high standard. From our arrival to our leaving, we found all the staff were very... More 

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Walter H, I am delighted that you had such a positive experience during your recent stay with us. I will ensure that your comments are passed on to the staff who will be thrilled to receive such lovely feedback. I do hope that you will stay with us again in the future. Kind regards, Amy Gleadow Operations Manager More 

Andover, United Kingdom
Level Contributor
245 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There were many reasons I chose this hotel when on business in Devon recently. Despite being central, roads in/out are reasonably easy to navigate. The hotel is modern, I had a really well-furnished bathroom (Villeroy & Bosch fittings) and the shower was just lovely. (Would have liked a shower mat, though, as it is a bit slippery). Bed was comfortable.... More 

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Lauran1902, I am delighted to read that you had such a successful stay with us recently. It is wonderful that you appreciated the bedroom and bathroom although I have passed your comments regarding the shower mat to the Executive Housekeeper for her consideration. It is always a pleasure to receive positive feedback. I will share your comments with our... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay 1 night with wife rooms are very nice staff very friendly there a car park onsite 5 minute walk to the centre of town would stay at this hotel again it is much nicer the the jury's inn and more central to the town centre also swimming pool and fitness centre onsite as well

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jamiecl, Thank you for taking the time to share your comments following your recent stay with us. I am delighted that you had such a positive experience and I do hope that you will give us the opportunity to welcome you back to the Mercure Exeter in the not too distant future. Best wishes, Amy Gleadow Operations Manager More 

bristol
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel. Bar has a night atmosphere. The rooms are large and we'll decorated. No baths . nice big carpark although expensive. Good central location. Reccomend for business or pleasure. Reccomend for A nice short break with family. Lovely area

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear bristol2010, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for two nights as part of a short break in the South West and found it to be fantastic value. The room was lovely and large, stylish, with a comfy bed and good shower. We really enjoyed using the pool which was perfect after a busy day exploring the area. Did not have breakfast at... More 

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Richard W, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was staying here on business for a week and I have to say it was a very pleasant experience. Most nights, I was in the bar after a long days work and I give credit to the great chap on the bar (I think his name was Anthony) for giving me the perfect pint and always making me feel... More 

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear IanTwain, Thank you for taking the time to review your recent stay with us at the Mercure Exeter. I am delighted that you were so well looked after by Antony in the Bar and I will be sure to pass on your comments to him personally. I am disappointed that your experience was let down by the staff member... More 

Burnham-On-Sea, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our third visit to this hotel having previously been well pleased with the standard and level of comfort and the convenient position. The hotel was particularly busy as it was graduation week in Exeter. We had booked a privilege room as it was an anniversary. The hotel room is comfortable and well equipped. The hotel's general areas are... More 

Was this review helpful? Yes
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear leshut, Thank you for taking the time to leave your feedback following your recent stay. I am glad that you were overall happy with your experience but disappointed to hear that there were a few niggles under the surface. With regard to the Privilege rooms I would like to confirm that this includes an upgrade to a larger room,... More 

Hotel Review Summarization

What travelers say

  • Very good(24)
  • Car park(13)
  • Swimming pool(8)
  • Great location(6)
  • Air conditioning(4)
  • Leisure facilities(4)
  • Reception staff(4)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

154 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Room/suite (38)
Viewed
Bathroom (20)
Viewed
Hotel & grounds (11)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Dining (9)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (11)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Exeter hotels
0.1 mi away
The Magdalen Chapter
The Magdalen Chapter
#9 of 31 in Exeter
4.0 of 5 stars 765 reviews
0.4 mi away
The Rougemont Hotel
The Rougemont Hotel
#24 of 31 in Exeter
3.5 of 5 stars 666 reviews
0.2 mi away
ABode Exeter
ABode Exeter
#13 of 31 in Exeter
4.0 of 5 stars 861 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Jurys Inn Exeter
Jurys Inn Exeter
#16 of 31 in Exeter
4.0 of 5 stars 781 reviews
0.1 mi away
Southernhay House Hotel
2.5 mi away
Holiday Inn Express Exeter
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay