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All 30 Exeter hotels

Mercure Exeter Southgate Hotel

4.0 of 5 Hotel   |   Southernhay East, Exeter EX1 1QF, England
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Ranked #9 of 30 Hotels in Exeter
A recent review
5 of 5 stars reviewed yesterday
Simon E London, United Kingdom
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1,017 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
Enniskillen, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on a business trip in September 2014 and extend by an extra night to explore a little bit of Exeter. The hotel is ideally located just behind the Cathedral in the very heart of the city. It is a pleas\ant stroll "around the corner" to Cathedral green and a great assortment of shops, cafes and restaurants. Our... More

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Exeter
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My daughter had her wedding at the hotel and I was very impressed by the service given. There were a few issues but on the whole the experience was a good one. One issue I had was my daughter was given a very small bedroom the night before the wedding which made getting ready very inconvenient - luckily I had... More

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Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Instructor6 Thank you for your feedback following your daughter's wedding and your lovely comments regarding Melanie, I know she will be delighted to receive such positive feedback. Unfortunately all of our larger suites were booked on the night prior to your daughter's wedding so we were unable to offer her a complimentary upgrade, our classic rooms are a standard... More

Brit Abroad
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I like staying at Mercure hotels, and this one certainly has a fantastic location - a short pleasant walk into central Exeter, but tucked away in a quiet area. Great opulent decor downstairs, although I did feel the room was a little dated in the style of decor, and it was a bit dark. I had dinner in the restaurant... More

Was this review helpful? Yes 1
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Puddleduck Many thanks for your feedback; I am so pleased to hear you enjoyed many aspects of your stay. I was sorry to learn that your sleep was interrupted by noisy guests in the next room. We have identified the room you were in and repaired the shower straight away. Thank you for your feedback regarding the staff, I... More

Lichfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Mercure is very well located for visiting Historical places and Shopping Outlets in Exeter. Also very well located to visit surrounding area's and the coast. We had an excellent room which was very quiet and the breakfast is always well presented and of good quality and selection. Car Parking (charged) is on site. Our second visit and as good... More

Was this review helpful? Yes 1
Fiona D, Owner at Mercure Exeter Southgate Hotel, responded to this review

Dear Nigel T Many thanks for your positive feedback following your recent stay, we are delighted to learn you enjoyed your stay with us and find the hotel ideally located for exploring Exeter on foot. We hope to welcome you back soon Kind regards Fiona Darde More

wales
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this Hotel for one night only Fantastic location walk out the main doors and you are bang in the centre of Exeter you would never say this as it was very peaceful The Staff were very pleasing ,polite on the reception the room was excellent with the best bed I have slept in for a long while Breakfast... More

Was this review helpful? Yes 1
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear umbertowales Many thanks for your fabulous feedback; we are delighted you found the hotel, location and staff so pleasing. We hope to welcome you back next time business (or pleasure) brings you to Exeter. Kind regards Fiona Darde More

Camberley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My 17 year old son and I stayed here for a couple of nights on an open day visit to the university ( which we loved). This is a nice hotel near the centre of Exeter with on site parking. It is nicely decorated and well maintained. The staff are pleasant. We have only eaten breakfast here and it was... More

Was this review helpful? Yes 2
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Magaje Many thanks for your feedback following your overnight stay to look at the university. We are glad that you enjoyed the hotel and hope to welcome you back if your son decides to accept a place at Exeter. Kind regards Fiona Darde More

Devon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On our recent visit to the southgate it was as good as ever! we love this hotel and visit as often as we can,it's our little hide away when we want to take time out!Sometimes just one night here is so relaxing and just what we need, the rooms are beautiful and v clean,the staff I couldn't speak more highly... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Tina 365 Many thanks for your fabulous feedback; it is so pleasant to receive such glowing feedback particularly about the team's friendliness and service. We hope to welcome you back really soon. Kind regards Fiona Darde More

London
Top Contributor
178 reviews 178 reviews
70 hotel reviews
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed recently in a Privilege Grade Room at this impressive well located hotel, five minutes from the cathedral and a ten minute walk to the Quayside. First impressions were good, decent car park and smart spacious lobby, check in was a breeze from the friendly receptionist. The Second floor room was spacious and extremely comfortable, desk, good tv and... More

Was this review helpful? Yes 1
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Putney SW Many thanks for your positive feedback following your recent stay with us; we are delighted to learn that you found the location, hotel facitilies and service to your satisfaction. We hope to welcome you back soon. Kind regards Fiona Darde More

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Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon

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