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All 27 Exeter hotels »

Mercure Exeter Southgate Hotel

4.0 of 5
Southernhay East, EX1 1QF, England
Hotel amenities
Mercure Exeter Southgate Hotel
Ranked #7 of 27 hotels in Exeter
4.0 of 5 stars 408 Reviews
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408 reviews from our community

What travelers say about this hotel
  • Car park(14)
  • Reception staff(10)
  • Swimming pool(9)
  • Breakfast buffet(6)
  • Air conditioning(6)
  • Very good(6)
  • Bar area(5)
  • Short walk(4)
  • Standard room(4)
  • Excellent location(4)
Traveler rating
    99
    160
    87
    47
    15
Only show reviews for Family (56) | Couples (176) | Business (99)
Date Rating
Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 31, 2012 NEW

I stayed here on business for one night at the end of May 2012. I found the hotel to be clean and modern and with lots of beautiful throws and cushions somewhat luxurious. The location was ideal for me. It is close to the city centre with a high street 10 minutes walk away, located behind the cathedral for those... More

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Edinburgh
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2012 NEW

The location is ideal (2 minute walk from cathedral, shops and restaurants) and public areas are modern and clean. Rooms, however are tired in comparison; renovations have been a little half hearted. Bathroom especially needed some updating. The pool & gym are a plus, but again need bringing up to date. Fine for a short stay.

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Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed May 29, 2012 NEW

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Posted by an Accorhotels.com traveler
TURKU
2 reviews
3 of 5 stars Reviewed May 29, 2012 NEW

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london
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

This hotel is well located for exploring the city centre and the cathedral. The hotel car park costs £10 a night. The public areas of the hotel are well-appointed and up-to-date. The room is pleasant and cosy. There is an ironing board, an iron and also a corby trouser press. There is a fridge, tea and coffee making facilities and... More

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1 review
3 of 5 stars Reviewed May 28, 2012 NEW

I've stayed many times at this hotel over the years during many changes of owner. I booked on line, and we were allotted a room where the bed sagged in the middle, the air cooling system didn't work, the sash cords on one window didn't work, and crashed as as tried to open it. The chairs in the room were... More

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Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 24, 2012 via mobile

Nice hotel, friendly front desk and great rooms. Doors are operated with oyster style cards which is much better than a swipe card. No free wifi which is why I can't rate it 5*, but still a great hotel in Exeter.

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Durham
Top Contributor
78 reviews 78 reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 24, 2012

The hotel is in a central location. I arrived about 1215 from a flight and was advised I could not check in till 2pm. That is no big deal but no offer to store luggage and when i asked was told to put in an insecure area. The reception was polite but without any pleasantries. No suggestion to use the... More

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East Dorset, Vermont
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2012
1
person found this review helpful

didnt like the room i stayed in was so too small & so hot ! I put towels in my bath to be changed but when i went to use them they were my old ones put back on the rail to dry! Althrough around the building there are various nice pieces of art work that are very intersting to... More

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Yorkshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

The good: - Cleanliness excellent, large comfortable bed, central location near sights and shopping. Breakfast good for this type of hotel and plenty of it. Quiet with windows shut (see below) and little noise from other rooms/corridor. Not so good: - Room incredibly hot (even though not a warm week) and with non functioning temperature control. Raised with reception who... More

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TimHowesh6624, General Manager at Mercure Exeter Southgate Hotel, responded to this review
May 23, 2012

Thank you for taking the time to post your constructive feedback, it is much appreciated. Guests may be interested to know that 85% of our bedrooms have been refurbished in the last three years and the remainder are being renovated this year. Tim Howes, General Manager More

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Additional Information about Mercure Exeter Southgate Hotel

  • Accor Southgate Exeter
  • Mercure Exeter
Address: Southernhay East, EX1 1QF, England
Price Range: PLN: $$

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Mercure Exeter Southgate Hotel
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