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All 29 Exeter hotels

Holiday Inn Express Exeter

3.0 of 5 Hotel   |   Guardian Road M5, Jct. 29 | Exeter Business Park, Exeter EX1 3PE, England
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Ranked #9 of 29 hotels in Exeter
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jim G Chester
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569 people have reviewed this hotel

Traveler rating
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    88
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Chester
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on the way to Cornwall in August 2014 as I'm sure many families were. Based on our needs ( two adults and two kids aged 2 and 5) I can't fault the place. Good room with air con. Good brekky, good pub on site for evening meal, close to Exeter and M5 obvs and not expensive. I'd recommend... More

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We are still currently here until tomorrow, and I don't usually review until checkout, however I've seen enough to give my full review now! Checked in yesterday to be told they haven't taken the deposit for the room, so we'd have to pay it all now. This is despite records from online banking proving otherwise! Got to our room, and... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your stay with us. I am pleased that we could talk this morning and rectify your issues from the previous day. I do hope that you have left our hotel feeling more positive about your stay. There is always a member of our Guest Service team on duty; we... More

Oxford, England, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a busy hotel. Many people going on holiday or returning are there. Check-in was quick and trouble free. The bedroom was spacious and the breakfast outstanding. This is an ideal hotel for families with children. I can definitely recommend the hotel to other travellers.

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to make your lovely comments about our hotel. We always value our guests remarking various points of their stays so we can strive to achieve an excellent standard of service. I am glad that your stay was trouble free. The team are always eager to greet guests and direct them to their rooms so... More

Guildford, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having visited last I was pleased that this Holiday Inn Express was as good as before. It is a very popular hotel, clean and with a nice 'free' breakfast. It is ideal for families as well as non family guests.

Was this review helpful? Yes 1
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for visiting our hotel again. We always value our guests returning again as we can see that our high standard of services are appealing to them. Our Express Start breakfast is included in the room rate and is quite extensive. We offer a choice of cereals, breads, croissants, fruit, cheese and yoghurts as well as three hot options... More

Thirsk, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

My experience was largely positive- the staff were consistently friendly, and there were no problems at all with the room- comfy bed, good facilities, very clean, everything in good working order. I also had no problems getting the wi-fi working in the room. The breakfast was good quality, if a little limited in choice compared to breakfasts at some other... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us in Exeter. I am so pleased to read that you had a positive stay and enjoyed our clean and comfortable rooms. We offer an Express Start breakfast to all our guests, there are no additional charges for this as it is all included in... More

Newick
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Like this little hotel near the motorway, very clean and tidy rooms no complaints at all and not too noisy bearing in mind so close the M5. The breakfast buffet style and good enough for the traveller. It seems to haven't recently refurbished which is good. About a ten minute bus journey to the centre of Exeter.

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us in Exeter. I am so pleased to read that you enjoyed your stay with us and you found your accommodation clean and tidy. It is wonderful to read that you enjoyed our Express Start breakfast; this is provided at no additional cost. We are... More

London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When arriving the reception staff were very nice and welcomed us to the hotel, sorting out our booking very quickly. Unfortunately the room wi-fi did not work where I was located, which may be due to the fact that I was one of the furthest rooms from the reception. Although the bed was comfortable, when getting into bed, I found... More

Was this review helpful? Yes 1
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us in Exeter. I am disappointed to read that you did not enjoy your stay with us. The Wi-Fi in our hotel is serviced throughout the building; there are hot spots at various points along the corridors to ensure each guest has a good signal.... More

Bristol
Top Contributor
51 reviews 51 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First impression not good ,asked by a bored looking young man " how he could help ". Quick check in, but no upgrade as a platinum elite member, and went to room to be greeted by a large stain or burn on carpet, Glad to say, our stay improved. the first positive was a friendly good afternoon from a chambermaid... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

It is fantastic to read a review from a Platinum IHG Rewards Club member. Your feedback is valuable to us and I appreciate the time taken to share your review. I am disappointed to read that you did not receive a great welcome when you arrived. The team here are dedicated to delivering excellent customer service; I will raise your... More

Manchester, United Kingdom
Top Contributor
146 reviews 146 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 24, 2014

This one is a great example of the service, rooms, internet, beds, showers so far.. was great to have a good experience at this chain for once, the good news is they have installed some faith back into me using the chain, and as I have a lot of work coming up in Exeter over the next few weeks, I... More

Was this review helpful? Yes 1
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us. I am delighted to read that you chose our hotel for your accommodation in Exeter. The team here are passionate about the service they deliver to our guests, they ensure each guest feels welcome and they do everything they can to ensure each guest... More

Darlington (uk)
Top Contributor
115 reviews 115 reviews
85 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed for a few days on business and had a good positive experience. The hotel is well located not far from the M5. The staff were friendly and welcoming at check in and as ever with HI Express I found the room to be clean and modern and ideal for a few days. Free wifi is always welcome too.... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to review your recent stay with us on Tripadvisor. I am delighted to read that you enjoyed your stay during your business trip to Exeter. Our location is in an excellent position, just minutes from the M5 junction 29 with excellent links into the city. It is great to read that you found the... More

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Additional Information about Holiday Inn Express Exeter

Address: Guardian Road M5, Jct. 29 | Exeter Business Park, Exeter EX1 3PE, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Exeter 3*
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Also Known As:
Holiday Inn Express Exeter Hotel Exeter
Holiday Inn Exeter
Exeter Holiday Inn Express
Holiday Inn Express Exeter Devon

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy value and convenience at the Holiday Inn Express Exeter hotel, located just outside Exeter with good transport links. Our modern hotel is situated by a small lake just off junction 29 of the M5 and 5 minutes' drive from Exeter International Airport. There's plenty of complimentary parking on site and you can take advantage of the local park and ride bus service to get into Exeter's cosmopolitan city centre. Fill up at Holiday Inn Express Exeter's complimentary continental breakfast with hot items, served from 6.30am in our Great Room. Free WiFi is available throughout the hotel making staying in touch a breeze and you can host business events in our 3 naturally lit meeting rooms.Holiday Inn Express Exeter is the only hotel to be located in Exeter Business Park and we're also conveniently placed for meetings at the Met Office, 5 minutes' walk away. Make the Holiday Inn Express Exeter hotel your handy stop-off if you're travelling to or from Cornwall. Our friendly Front Desk staff can help you plan days out to nearby Dartmoor National Park and the breathtaking Jurassic Coast. After a day of meetings or sightseeing, Holiday Inn Express Exeter's sleek Great Room bar is a welcoming spot to mingle with friends. Retire to your air-conditioned Guest room to unwind with complimentary tea and coffee and watch TV on your 32-inch flatscreen. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
Number of rooms
149

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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