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All 29 Exeter hotels

Holiday Inn Express Exeter

3.0 of 5 Hotel   |   Guardian Road M5, Jct. 29 | Exeter Business Park, Exeter EX1 3PE, England
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82%
Ranked #8 of 29 hotels in Exeter
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
bristol29 Bristol
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563 people have reviewed this hotel

Traveler rating
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    88
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

When arriving the reception staff were very nice and welcomed us to the hotel, sorting out our booking very quickly. Unfortunately the room wi-fi did not work where I was located, which may be due to the fact that I was one of the furthest rooms from the reception. Although the bed was comfortable, when getting into bed, I found... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us in Exeter. I am disappointed to read that you did not enjoy your stay with us. The Wi-Fi in our hotel is serviced throughout the building; there are hot spots at various points along the corridors to ensure each guest has a good signal.... More

Bristol
Top Contributor
51 reviews 51 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

First impression not good ,asked by a bored looking young man " how he could help ". Quick check in, but no upgrade as a platinum elite member, and went to room to be greeted by a large stain or burn on carpet, Glad to say, our stay improved. the first positive was a friendly good afternoon from a chambermaid... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

It is fantastic to read a review from a Platinum IHG Rewards Club member. Your feedback is valuable to us and I appreciate the time taken to share your review. I am disappointed to read that you did not receive a great welcome when you arrived. The team here are dedicated to delivering excellent customer service; I will raise your... More

Manchester, United Kingdom
Top Contributor
146 reviews 146 reviews
45 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This one is a great example of the service, rooms, internet, beds, showers so far.. was great to have a good experience at this chain for once, the good news is they have installed some faith back into me using the chain, and as I have a lot of work coming up in Exeter over the next few weeks, I... More

Was this review helpful? Yes 1
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us. I am delighted to read that you chose our hotel for your accommodation in Exeter. The team here are passionate about the service they deliver to our guests, they ensure each guest feels welcome and they do everything they can to ensure each guest... More

Darlington (uk)
Top Contributor
115 reviews 115 reviews
85 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for a few days on business and had a good positive experience. The hotel is well located not far from the M5. The staff were friendly and welcoming at check in and as ever with HI Express I found the room to be clean and modern and ideal for a few days. Free wifi is always welcome too.... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to review your recent stay with us on Tripadvisor. I am delighted to read that you enjoyed your stay during your business trip to Exeter. Our location is in an excellent position, just minutes from the M5 junction 29 with excellent links into the city. It is great to read that you found the... More

Watford, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good quality budget hotel, good bedrooms. Has the feel of a Holiday Inn larger hotel. Restaurant onsite was really good, a minute away over the car park. Breakfast included, good scrambled eggs !! Dead easy to find, come off the M5 at Exeter Services, take the road by the side of the services but don't go into them. Follow road... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us in Exeter. I am delighted to read that you enjoyed your stay with us. Our hotel is in a great location, just a few minutes off the M5 with great links into the city of Exeter with the benefit of the park and ride... More

Senior Contributor
49 reviews 49 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here for one night on my way down to Cornwall with my son and dog. The location is excellent being so close to the motorway junction, but not actually on it, so it's quiet. Staff were really friendly there with comfortable and clean rooms. They were very accommodating with the my pet and allowed certain areas to eat in... More

Was this review helpful? Yes 2
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for sharing your review on Tripadvisor regarding your recent stay with us in Exeter. I am so pleased that you enjoyed your stay and you found our location suited your needs. We are situated just a short distance from the M5 junction 29, we also have great links into the city of Exeter using the park and ride... More

Top Contributor
55 reviews 55 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 5, 2014

Wasn't sure what to expect as this was an express hotel. Very pleasantly surprised . The staff were friendly, efficient and very helpful. The hotel rooms were clean and comfortable with tea/ coffee making facilities in them. The bed was comfortable with a choice of pillows. Air conditioning was a welcome addition in the recent hot weather. Breakfast was a... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for sharing your online review regarding your recent stay in Exeter. I am so pleased to read that you chose our hotel for your accommodation. Each member of our guest service team are passionate about delivering a great guest experience to each of our guests, so it is lovely to read that you found the team here friendly,... More

Kent, England
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

I usually choose a Holiday Inn for their reliability of the same standard. A pleasant stay with courteous staff and nice clean rooms. The overflowing bin outside the main door to the reception which I reported was dealt with promptly. I didn't have the breakfast and the wifi was just about adequate. Perfect for a nights' stop over and easy... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for sharing your experiences regarding your recent stay with us. I am so pleased you chose our hotel for your recent accommodation in Exeter. It is lovely to read that you enjoyed your stay and you found our team members courteous. I am sorry you found the bin outside the door overflowing. The team here regularly check the... More

Townsville, Australia
Top Contributor
72 reviews 72 reviews
46 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 30, 2014

Booking in was pleasant and quick, room was large and clean and very tidy. The bathroom had good water pressure and constant hot water which was very pleasant. Room was modern and in good repair. Sleep quality let the side down as the main bed was hard and the fold out sofa was difficult to sleep on although it was... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for sharing your online review regarding your recent stay with us in Exeter. I am pleased to read you found your accommodation clean and tidy and you enjoyed the shower in your room. I am sorry to hear you found the mattress in your room too hard. The team here will always do their best to ensure each... More

Gosport
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014 via mobile

Stayed over night as attending a party nearby. Nice clean rooms, good facilities, friendly staff who were happy to provide an early check in and order taxis. Free breakfast buffet most welcome. Can't go wrong for the price. Although we couldn't pick up wifi signal in the hotel, it wasn't a problem for us as we were only there to... More

Was this review helpful? Yes
ExpressExeter, Manager at Holiday Inn Express Exeter, responded to this review

Thank you for sharing your experiences regarding your recent stay with us in Exeter. I am so pleased you enjoyed your stay and you found the room clean and the team here friendly. Each member of our Guest Service team are dedicated to providing the best guest experience to our guests, it is fantastic to read that this was the... More

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Additional Information about Holiday Inn Express Exeter

Address: Guardian Road M5, Jct. 29 | Exeter Business Park, Exeter EX1 3PE, England
Phone Number:
Location: United Kingdom > England > Devon > Exeter
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Exeter 3*
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Also Known As:
Holiday Inn Express Exeter Hotel Exeter
Holiday Inn Exeter
Exeter Holiday Inn Express
Holiday Inn Express Exeter Devon

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy value and convenience at the Holiday Inn Express Exeter hotel, located just outside Exeter with good transport links. Our modern hotel is situated by a small lake just off junction 29 of the M5 and 5 minutes' drive from Exeter International Airport. There's plenty of complimentary parking on site and you can take advantage of the local park and ride bus service to get into Exeter's cosmopolitan city centre. Fill up at Holiday Inn Express Exeter's complimentary continental breakfast with hot items, served from 6.30am in our Great Room. Free WiFi is available throughout the hotel making staying in touch a breeze and you can host business events in our 3 naturally lit meeting rooms.Holiday Inn Express Exeter is the only hotel to be located in Exeter Business Park and we're also conveniently placed for meetings at the Met Office, 5 minutes' walk away. Make the Holiday Inn Express Exeter hotel your handy stop-off if you're travelling to or from Cornwall. Our friendly Front Desk staff can help you plan days out to nearby Dartmoor National Park and the breathtaking Jurassic Coast. After a day of meetings or sightseeing, Holiday Inn Express Exeter's sleek Great Room bar is a welcoming spot to mingle with friends. Retire to your air-conditioned Guest room to unwind with complimentary tea and coffee and watch TV on your 32-inch flatscreen. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
Number of rooms
149

Questions & Answers

Questions? Get answers from Holiday Inn Express Exeter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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