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Holiday Inn Express Exeter

3.0 of 5
Guardian Road M5, Jct. 29 | Exeter Business Park, EX1 3PE, England
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Holiday Inn Express Exeter
Ranked #3 of 27 hotels in Exeter
4.0 of 5 stars 203 Reviews
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203 reviews from our community

What travelers say about this hotel
  • Very comfortable(6)
  • Pub next door(6)
  • Sofa bed(5)
  • Car park(5)
  • Excellent value(5)
  • Self service(4)
  • Air conditioning(4)
  • Hot breakfast(4)
  • Large group(4)
  • Really helpful(3)
Traveler rating
    90
    70
    33
    6
    4
Only show reviews for Family (39) | Couples (57) | Business (46)
Date Rating
1 review
5 of 5 stars Reviewed May 15, 2012

Booked in advance and got a reasonable price. Was going to a wedding and arrived early lady on the desk checked us in early and booked taxis for us. staff were all very friendly and nothing was too much trouble. Rooms were clean an reasonably equipped for our stay. More

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed May 11, 2012

We stayed at the Holiday Inn Express in exeter and we was greeted when we checked in, Reception and the staff was polite .We had in-connecting rooms, which was fab as we could leave it open and keep an eye on the kids, i thought the bathroom was really nice and modern.The bed was lovely and comfortable The room was... More

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Thatcham, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

I booked a standard room last week (2nd May) but when I arrived I was allocated a smoking room, which stank to high heaven. I could not sleep properly and all my clothes reeked of stale smoke in the morning. I complained to guest services who advised me that it was company policy to allocate rooms on a first come... More

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Meghan Williams, General Manager at Holiday Inn Express Exeter, responded to this review
May 21, 2012

Dear guest Thank you for taking the time to contact our guest relations department at Intercontinental Hotels and for sharing your recent stay experience`s regarding our hotel on Trip advisor. I am sorry that you did not enjoy your stay due to being allocated a smoking bedroom on arrival. As previously explained by the hotel duty manager and our guest... More

Hertfordshire, England
Top Contributor
69 reviews 69 reviews
Reviews in 44 cities Reviews in 44 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 1, 2012

We stayed at the Holiday Inn due to it's central location, ease of access and low-key, value for money facilities. All the staff were helpful and friendly. The rooms were modern simple but more than adequate for our needs. There is a shower rather than a bath which we prefer and the toilet shares the bathroom door in a clever... More

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Aylesbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 28, 2012
1
person found this review helpful

Stayed here for 2 nights in mid April 2012. The hotel is fairly basic, its functional, rooms are clean but not very exciting, smallish bed, with bed settee, TV (limited selection of channels), hot drinks in the room, but no wardrobe or drawer space. The bathroom is small, and mine didn't smell too great when using the sink. I think... More

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Meghan Williams, Manager at Holiday Inn Express Exeter, responded to this review
May 4, 2012

Thank you for your valuable feedback via Tripadvisor, we appreciate all feedback to continue to improve our product and services. I have advised my maintenance technician of your comments regarding the smell in the bathroom; he is at present checking all bathrooms so we can identify your rooms and rectify the issue. Thank you. Our complimentary breakfast is a continental... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 25, 2012

Yes all Holiday Inn Express branded hotels are designed to be the same but the little things can make a big difference. For this hotel the stand out points for me were the staff who provided a great service and then the pub opposite. The food served here was amazing and not your usual English bar food. I would actually... More

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 25, 2012

Short stay while at a trade show,nice room all you need , quick and easy self serve breakfast,some of the friendliest reception staff i have ever met very helpfull .The Barn Owl pub right next door does the most fantastic food ,nice staff their too ! All in all a great stay thanks and thanks for printing me the map... More

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Meghan Williams, Manager at Holiday Inn Express Exeter, responded to this review
April 30, 2012

Thank you for taking the time to put your comments on Tripadvisor. It is great to hear the Hotel met your expectations, and I am very pleased the Hotel staff exceeded your expectations and went that extra mile for you providing you with a map of the local area. We look forward to seeing you again soon. More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2012

Great location just off motorway and a few minutes away from the airport. The rooms were clean and spacious and the staff were very helpful and friendly. Great breakfast. The only down side was that the automatic blow heater (which is mounted high on the wall) was very noisy and kept waking us as it switched on and off. We... More

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Meghan Williams, Manager at Holiday Inn Express Exeter, responded to this review
April 30, 2012

Thank you for your comments on the Hotel we appreciate all feedback from our guests to ensure our Hotel is the best it can be. I have passed your comments on to our maintenance department that has checked the comfort cooling in the room and it seems to be back into full working order, once turned off the unit should... More

Southend-on-Sea
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2012
1
person found this review helpful

I was very disappointed in this hotel. In just about every way it is inferior to a Premier Inn, yet is more expensive. My room was small, with a double bed, small towels, no bath, noisy aircon/heating, ancient TV a I think the kettle was once white plastic (it isn't now). Even the plug sockets aren't in convenient locations -... More

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Falmouth, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2012

I have stayed in many Holiday Inns over the last few years, here and in the States, and I'm pleased to say this matched any of them. I book at HI Express because you know exactly what you're getting in terms of room comfort, layout, breakfast etc and none of it disappointed. We stayed here as it was just a... More

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Additional Information about Holiday Inn Express Exeter

  • Holiday Inn Exeter
  • Exeter Holiday Inn Express
  • Exeter Holiday Inn
Address: Guardian Road M5, Jct. 29 | Exeter Business Park, EX1 3PE, England
Price Range: $

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Holiday Inn Express Exeter
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