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St. Ives Holiday Village

Lelant, St Ives TR26 3HX, England
St. Ives Holiday Village
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760 reviews from our community

Traveler rating
    142
    183
    130
    81
    224
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434
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cardiff
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Upon booking we expected a budget break but there is budget and just pure slackness! We did make the best of it and to be honest we were not in the accommodation that much thankfully. Bronze and Budget need desperate upgrading, we arrived to a freezing cold chalet that smelled of urine and had no shower! There was a bath... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

On arrival at the park you can see some chalets have been upgraded. For people wanting the ritz for your money turn round and leave.Apart from a wait of half an hour for key and pool having maintenance done so we cannot use for a day .They were our only disappointments. So after we have our key we make our... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time at St Ives Holiday Village and after reading some of the reviews we were a little anxious! Happy to say that we had a wonderful stay. We were in a Platinum Lodge which was absolutely lovely. It had everything, clean spacious and at a reasonable cost in June for a weeks holiday. The setting is... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For our first holiday as a family of four we chose this holiday village, the location is great, St Ives is beautiful especially Carbis bay. We stayed in a chalet which was great, had everything we needed and was clean and comfortable, a smaller dining table would maybe improve it though (chalet was for 4, table for 6). The park... More 

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Bournemouth
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The area and setting is great, lets say that first, because that's all that was good here. Oh no, the maintenance guy came quickly when we had a problem as soon as we arrived, so that was good. However it did take almost an hour and a half to sort a window that would not close (should have been checked... More 

Was this review helpful? Yes 6
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Obviously, poor reviews are a serious matter to a successful business such as ours and need to be investigated at the highest level. Even though we have the satisfaction of knowing that this year well over 50,000 families enjoyed a John Fowler Holiday at our 14 holiday parks, occasionally we let a customer down and it is imperative that we... More 

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Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Took one look at the chalet and knew we could not stay there. We know it was a bronze chalet, but I would get more comfort and hygiene in my garden shed. Furniture and carpets old and worn. Smell of damp. Big gap in front door and no shower. We had travelled for 6 hours and were horrified that these... More 

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Lindsay I am very sorry that the accommodation provided during your recent stay with us did not meet your expectations. This is a very popular holiday park and the chalets are in constant use. We have an on-going programme of refurbishment where all units are constantly monitored to ensure that we maintain the standards expected by our clients. Nevertheless,... More 

Bristol, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 3rd visit to St Ives Holiday village and we have always had a great stay. We normally book through the Sun but booked direct this time as we always come on a specific weekend. We paid £300 for a 4bed Silver chalet sleeping 8 people - this was 2 doubles and 2 twin beds with 2 bathrooms... More 

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Lucy Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We take great pride in our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed on to the whole park team. I... More 

Torquay, England
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The park is situated in a very nice location in easy reach of many attractions in the far west of Cornwall and in particular St Ives. There is a good and regular bus service form the site to St Ives and Penzance. Also nearby is St Erth railway station. or the park and ride at Lelant. We stayed for the... More 

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Thank you very much for taking the time to share your experience at our holiday park. The points you have raised have been passed on to the park manager so that improvements may be made in the interest of future guests. With regard to the pool rules, our "adults only" sessions have proved to be very popular. Obviously this is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Decided to give this site a try, after years of very successful visits to Haven sites! Well it's true what they say.......better the devil you know! We had booked the weekend to celebrate my daughters birthday and Father's Day, even paying a £50 upgrade fee, in the hope that we would get nice accommodation....WRONG! Hubby arrived and checked in, called... More 

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Carly I am very sorry that the accommodation provided during your recent stay with us did not meet your expectations. This is a very popular holiday park and the chalets are in constant use. We have an on-going programme of refurbishment where all units are constantly monitored to ensure that we maintain the standards expected by our clients. Nevertheless,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Most beautiful place in the world. We spend there 7 brilliant days. Every single day was defrend full of attractions and good time Place where we stop HV absolutely amazing bronze challet in the wood 5 min drive to sea with amazing beaches. Thank you Cornwall

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

What a wonderful review, thank you, we really appreciate it. We try our best to cater for everyone and your review shows that we are getting it right. Your praise will mean so much to the management and staff at the park. They all work extremely hard to make everyone’s stay enjoyable. We hope to welcome you again very soon.... More 

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