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All 25 St Ives hotels

St. Ives Holiday Village

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Lelant, St Ives TR26 3HX, England
Hotel amenities
St. Ives Holiday Village
Ranked #21 of 25 Hotels in St Ives
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670 reviews from our community

Traveler rating
    120
    165
    113
    68
    204
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384
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wales
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my partner decided to book a weekend here through the sun holidays to before our 2nd baby is born. We didn't upgrade anything and we didn't need to. Yes the basic chalets look a bit shabby from the outside and are a bit dated but they were clean and had everything you needed. As we stayed in October,... More

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Thank you for taking the time to leave your fantastic feedback; it’s always a pleasure receiving such positive comments. We take great pride in cleaning all grades of accommodation to a very high standard and it’s brilliant that this isn’t going unnoticed. All comments will be passed on to our Housekeeper and the cleaning team. Once again our entertainments team... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never written a complaint on Trip Advisor in my life, but after three failed attempts over 2 months to get this complaint taken seriously, including speaking to, and showing the manager personally whilst we were there, I feel I should share our experience. Upon arrival on Saturday evening we checked in at reception and went to our chalet.... More

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Bill It was such a shame to read your remarks regarding your stay at our holiday park when most of our guests have a great time. I can only apologise that the issues you encountered did not seem to be rectified in a timely manner and that you received no apology at that time. It is more often the... More

birmingham
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely natural informal site.Entertainment excellent with something for everyone.Ground staff very helpful.Accomodation very good if you go for silver or above as the brochure states many of the more basic bronze units are due for refubishment so you know what to expect.This is our third holiday and always enjoyed every minute.Many thanks to all concerned.Peter Smith .Solihull.

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JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Peter Thank you very much for leaving us such a lovely review, we really appreciate it. Your comments have been passed to all departments. Your review clearly points out that which most of us already know – the park does not deserve poor reviews and thankfully they are few and far between. We simply do not understand why some... More

Taunton, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Loved every moment of our holiday. Came for honeymoon amd couldn't of gone to a better place. My daughter loved it aswell. Everyone is very friendly, all chalets are very clean and tidy. Cant wait to go back.

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Lucy Thank you very much for leaving us such a fantastic review, we really appreciate it. It is satisfying to hear that you had such a great time at our park. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed... More

Pontypool, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Returned from our second holiday on the park this year on 1st November. As usual didn't want to come home. Stayed in the same chalet as the first time and found it a little damp this time (number 221) but put that down to the time of year. Would like to thank the staff for a great time, especially the... More

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JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Karen Yet another 5 star review for The St Ives Holiday Village, thank you, we really appreciate it. Your comments have been passed onto all departments. Your praise will mean so much to the management and staff at the park. They all work extremely hard to make everyone’s stay enjoyable. We look forward to welcoming you again very soon,... More

Honiton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a two-bedroom chalet quite a way from the main buildings. First impression of the chalet was a little disappointing (No.108). It was certainly in need of a revamp, but it was well equipped and most important to me was that it was clean - kitchen cupboards, utensils and crockery all in good order. Also the bathroom was good.... More

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Thank you very much for taking the time to leave us such a fair review. Your comments have been passed to all departments. . Many of the older budget chalets are being demolished and replaced with fantastic new lodges. 25 have appeared in the last few months and we have just obtained planning permission for a further 36 - and... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 5 days Oct 2014. book in was poor staff didn't seem to want to be there. chalet was lovely clean well maintained can't fault it . The pool our main reason for booking was cold changing room dirty pool staff rude and badly managed. will not be returning. had to go to St Ives to use there... More

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Thank you very much for taking the time to leave us such an honest review. We certainly do not ignore any constructive criticism and perhaps there are some areas that could be improved in the interest of future guests. Your comments have been passed to all departments and everyone will be especially delighted to read your comments about the chalet.... More

Somerset. United Kinkdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have been coming to John Fowler at St. Ives for the past 20 years. My children were young on our first visit and we had a wonderful time. I was very surprised to find some awful reviews on this site and would say to anyone thinking on visiting here to go see for yourself.Not being very well off financially,... More

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Hello Lorna What a lovely review! Thank you, we really appreciate it. Your 4 star praise will mean so much to the manager, Matt and his team at the park. They all work extremely hard to make everyone’s stay enjoyable. We look forward to welcoming you again very soon. Pat Guest Relations Manager More

Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed October 22, 2014

After reading the previous reviews I was terrified of arriving and being allocated some damp, dark hovel and ruining the weekend for my family.................How wrong could I have been! The chalet (#37) DID look dated and in need of a revamp, the carpets had seen better days, true enough - but the place was sparkling clean (I could smell the... More

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

Thank you very much for leaving us such a lovely review, we really appreciate it. Your comments have been passed to all departments. Your review clearly points out that which most of us already know – the diversity of opinion on the same subject can sometime be quite amazing. However, we would not like to discourage anyone from sharing their... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed October 22, 2014

Stayed October 2014. Had a wonderful time, Poppy's convenient location to discover the delights of Cornwall. Lovely accommodation with all home comforts. Lovingly cared for by private owners who obviously take great pride in their holiday home. Would have no hesitation in recommending Poppy's to visitors who would be made more than welcome. Travelled with our dog who settled straight... More

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at St. Ives Holiday Village, responded to this review

What a wonderful review, thank you, we really appreciate it. Your praise will mean so much to the management and staff at the park. Whether you book direct with us or through one of the many privately owned Holiday Homes on the park, all clients are treated the same and our staff work hard to ensure that everyone has a... More

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Additional Information about St. Ives Holiday Village

Address: Lelant, St Ives TR26 3HX, England
Location: United Kingdom > England > Cornwall > St Ives
Number of rooms: 256
Also Known As:
St. Ives Holiday Village Hotel St Ives
St. Ives Holiday Village St Ives, Cornwall

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