We have just returned from a romantic break today, on our arrival the receptionist forgot to ask when we would like our champagne, so it wasn't until my husband checked with reception what was in the package that it was noticed that she had overlooked this. We couldn't check what was advertised on the Internet as it still isn't working!!... More

My partner and I stayed here on 6th and 7th Feb., following 3 nights in Sennen Cove. My partner had booked two nights as a surprise on our way home to South Wales via the Social Living website and had paid for an upgrade to a sea view. When we got to our room she was extremely disappointed and a... More

Fantastic views of the bay area of St Ives excellent food well presented, despite a busy time for the staff over new years eave. The entertainment was adjusted to the age range including the band and well kitted DJ More

Three friends and I had a Spa Day at the hotel. I can't tell you how much we hard working girls were looking forward to a pampering, restful day. Can I mention the facials and massages we had we faultless and the girls charming (there was a sound of drilling but , as has been mentioned there is a lot... More

I read some reviews of this hotel prior to our stay there. I was a little alarmed by the negative comments. I can only conclude that some of the negative comments were made by people who had stayed at a different hotel from my wife and I! We just had a wonderful 3 days there, great service, great food, thoroughly... More

My wife and I have just returned from a nights stay at this hotel and like a previous reviewer had to check the website again to make sure we had stayed at the hotel we thought we had booked. We were aware of the ongoing refurbishment programme but decided to perservere as it was a treat for my wifes birthday... More

We enjoyed our break here but it was a rather mixed experience. As other reviewers will have noted, the rooms are extremely variable in quality and so great care needs to be taken in ensuring you get a fully upgraded room. I would not desribe the room as especially clean, as there had been water through the ceiling - given... More

Booked on a winter special Dinner Bed & Breakfast package for one night. Beautiful hotel in great setting with stunning views. Upgraded to a sea view but was slightly disappointed with the dated decor and mouldy wallpaper, not one of the contemporary rooms pictured on the website! Food was very good but we were disappointed that there was an extra... More

Room 115 exceeded our expectations, bar the recommendations/points to follow later. A beautifully appointed room, the balcony, the lounge, the stunning bedroom & sumptuous bathroom, all first class. From the point of arrival, perfection was personified. We were greeted by a very professional but down to earth lady, joking about your building work but making us feel most relaxed &... More