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All 25 St Ives hotels

Tregenna Castle Hotel

3.0 of 5 Hotel   |   Treloyan Avenue, St Ives TR26 2DE, England
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Ranked #12 of 25 Hotels in St Ives
A recent review
5 of 5 stars reviewed yesterday
Wendy E Saint Austell, England, United Kingdom
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1,506 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Austell, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

You just can't fault this hotel we have been several times over the last few years the food is always very good , staff are friendly cant do enough to be helpful ,rooms are clean and comfortable,and off course amazing views. Hopefully will be back with our family around Christmas

Was this review helpful? Yes
12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

It so pleasing that regular guests staying at our resort still cannot find fault. Thank you for all your kind comments regarding our staff and your room. We look forward to seeing you and your family over the Christmas period. More

Thetford
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I thoroughly enjoyed our stay at Tregenna and very much hope to return in the future. The grounds - with their views out to sea are great and the walk through them down to St. Ives is a delight. The £5 taxi fare back up the steep hill is well worth it, however! Good to see the... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

I am so pleased you and your wife enjoyed your recent stay at our resort. We are so thrilled guests are now clearly witnessing the refurbishment and redecoration project currently being undertaken. In your opinion our resort does not have the 5 star luxuries of 50 years ago, but with the improved ambience it is our desire to obtain the... More

Melbourne, Australia
Top Contributor
61 reviews 61 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Its an interesting hotel, very grand, large grounds with amazing gardens. It has good car parking, which for St Ives is very rare, but thats the catch, it is a good 20 minutes out of St Ives, if you walk to St Ives its all down hill, but coming up that is hard work. My tip is a taxi up... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

Thank you for your kind words regarding all the staff at Tregenna Castle. We are very proud of our unique and interesting resort. The walk back to our resort to escape the tourist hustle in the town of St Ives is a challenging one but ultimately rewarding once completed. We hope to have the opportunity of welcoming you back to... More

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for a mini break of 2 nights in the spring. The location is perfect, if you are able bodied, as it is a lovely walk through steps/ steep slopes to St Ives, which is difficult to park in. We enjoyed dinner there on our first night, and were not charged for puddings as these were forgotten, we waited so... More

Was this review helpful? Yes 1
12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

Our resort is extremely popular in the summer months (as is St Ives) and guests are always advised of the difficulties with parking in the town centre. Despite instances that occurred during your stay I am pleased we were able to resolve these satisfactorily during your stay. Although this is Cornwall visitors shouldn’t expect lower standards or expectations. Many visitors... More

Devon
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in stunning grounds with great views of the sea. The outside of the hotel is also very impressive. It's only a short walk into St Ives, much of it through their private walkway, which is lovely. We didn't have any problems parking in the main carpark, and received an nice welcome from the reception staff. Unfortunately... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

We are so pleased you enjoyed your recent stay and would recommend staying with us. Every hotel must have drawbacks, it is the only way to improve, and I am convinced that no hotel is flawless. We have listened to our guests and the redecoration project you witnessed is because of guest’s recommendations. We hope to have the pleasure of... More

Cornwall, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here twice this year March and this week.... Stayed in the hotel in March had a lovely time 3 nights upgraded to a sea view room for our last night a really relaxing stay. Decided fo come back at short notice for a 3day break. Reservation staff couldn't have been more helpfull as hotel was fully booked booked a... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

I am sorry to read that your return visit to our resort did not meet with your approval. Weddings are very much part of our resort because of its location and beautiful grounds. Unfortunately we cannot be held responsible for the language or behaviour of wedding guests. Managers are always on hand throughout a wedding day to ensure guests behave... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

No hot water in the mornings! If you want a shower you need to get up very early or wait until the evening before you can have a shower! Other than the fact there's not much hot water going around its a nice hotel

Was this review helpful? Yes 1
12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

We have plenty of hot water for all our guests throughout the day and night. At times of high usage guests may experience longer delays in some rooms for hot water to reach their faucets, this can be experienced in many hotels throughout the world. We do ask guests to be patient and run taps for what would appear in... More

Glasgow, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful hotel provided everything it advertises and more, beautifully situated, clean and extremely comfortable. Staff were exceedingly helpful and friendly, food was fabulous. Very high quality for an affordable price. Wish we had been able to stay longer, will definitely visit again, can't wait for Spring 2015.

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

We are so pleased you enjoyed your recent break at our resort. Thank you for your five star rating. We are already looking forward to Spring 2015 and your next visit. More

Hong Kong
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here expecting great things in view of the prices they were charging but ended up feeling badly let down. We had sea view rooms on the top floor. Great views looking out of the window but inside very shabby. Particularly off putting was a large horrible patch of what? damp? in the corridor. Yes, this was high summer... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

I am sorry to read that our resort let you down and did not meet the expectations you had. The patch you refer to was paint that hadn’t dried fully in time prior to your arrival as a result of the redecoration project currently being undertaken throughout the top corridor. Without charging green fees we would be unable to employ... More

Hampshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I needed a good self catering venue for a trip to St Ives with my daughter and one year old grandson. This was perfect, and we had a wonderful 4 night stay. We stayed in a one bedroomed self catering apartment in the Plen an Dinas building. It was very large, very clean, with two shower rooms, and a galleried... More

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12-Management, Guest Relations Manager at Tregenna Castle Hotel, responded to this review

Thank you so much for your lovely review of your recent stay in one of our Plen-An-Dinas complex apartments. I am so pleased to read that you had a lovely relaxing time, despite the all the walking and that you enjoyed our wonderful grounds and views. We all certainly hope that you and all your family do return again next... More

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Additional Information about Tregenna Castle Hotel

Address: Treloyan Avenue, St Ives TR26 2DE, England
Location: United Kingdom > England > Cornwall > St Ives
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tregenna Castle Hotel 3*
Number of rooms: 80
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Also Known As:
Tregenna Castle Hotel St Ives, Cornwall

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