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The Garrack Hotel

3.0 of 5 Burthallan Lane, St Ives TR26 3AA, England
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Certificate of Excellence 2014
The Garrack Hotel
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The Garrack Hotel
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389 reviews from our community

Traveler rating
    235
    95
    42
    9
    8
See reviews for
48
259
18
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed over New Year's Eve for 2 nights and had an enjoyable stay. Our room was modern and clean, although the bathroom could do with renovation. Our friends stayed in the room next door which was larger, but quite old fashioned. We ate in the hotel restaurant on the first night and had a lovely meal for a reasonable... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a recent convert to the St. Ives 'thing', preferring the south coast of Cornwall. The Garrack changed that perception. Immediately upgraded upon arrival, my room reminded me of 1920s splendour - four-poster bed, massive roll-top bath (no shower, regrettably) and stunning views across St. Ives and Carbis Bay, to Godrevy lighthouse - the inspiration for VIrginia Woolf's 'To the... More 

Was this review helpful? Yes 1
Cornwall UK
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights so we could enjoy St Ives on New Years Eve. The room we had was large with an extremely comfy bed and a lovely bathroom. The reception and all restaurant/ bar personnel were very friendly and professional. We went for a walk on New Years Eve to arrive back to get changed to go out... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed December 20, 2014 via mobile

My girlfriend and I stayed for 2 nights for a pre Christmas break. The hotel has a lovely feel of individuality, and the quaint versus contemporary style is well balanced. We ate in the restaurant on our first night and the food was even better than we had expected, and was actually nicer and far better presented than a restaurant... More 

Was this review helpful? Yes
Andrew B, Owner at The Garrack Hotel, responded to this review

Thank you for reviewing your stay at The Garrack. I am pleased that you enjoyed your stay and hope you will appreciate the improvements we are planning when you visit us again. The staff are an important part of your holiday experience and I am happy that you found them friendly and helpful, also that your dinner was to your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed for 4 nights at the start of November for a short break. The staff were excellent, very friendly and gave our stay the personal feel we wanted. The room was clean and spacious, food plentiful and delicious. We enjoyed relaxing in the pool, bar and looking out across the bay. The town is a short walk away. Overall... More 

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Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 3, 2014

Spent a weekend here with my girlfriend and two dogs. This was an overwhelmingly positive stay which left us both feeling relaxed and happy. An interesting conversation the day prior to to arrival. In discussing the room we were informed over the telephone 'our rooms are nothing special but are nice enough'. Far from putting me off this candid approach... More 

Was this review helpful? Yes 3
High Wycombe, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 14, 2014

We feel that this hotel is going through an identity crisis. The new owners, who also own the holiday park, have been in since July and are seemingly trying to merge the two, but also trying to keep the two with their previous identities, we can’t see how this will work. Our arrival was disappointing, the hotel was charming to... More 

Was this review helpful? Yes 3
Andrew B, Owner at The Garrack Hotel, responded to this review

Thank you for your review of The Garrack. You are correct that the property needs a good deal of care and maintenance and we have started a programme of redecorating the bedrooms. The pool building is being repainted and the flooring is scheduled to be replaced in November. The restaurant is also being refurbished in November. You have an issue... More 

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

The previous reviewer highlighted the good aspects of the hotel re the location and friendly staff. However the restaurant was disorganised and fell short of what you would expect , particularly when you consider the cost of staying at the Garrick. Is anyone in charge? The room we occupied also needs refurbishing. The hotel is going through a transformation, and... More 

Was this review helpful? Yes 5
Andrew B, Owner at The Garrack Hotel, responded to this review

Thank you for your comments, we are indeed in the process of refurbishing various aspects of the hotel, and this will continue over the winter months. We hope you return to enjoy these improvements. More 

coventry
Top Contributor
118 reviews 118 reviews
13 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed September 18, 2014

This was our very first trip to Cornwall and luckily I had the foresight to book a restaurant for the first night, although we were not staying at the Garrick Hotel we both fancied somewhere nice to eat especially after a long drive down from Warwickshire. I was warned that St Ives is not the easiest place to navigate by... More 

Was this review helpful? Yes 2
Andrew B, Receptionist at The Garrack Hotel, responded to this review

Thank your for your review, we are extremely pleased you enjoyed your dinner with us and take on board your comments regarding potion size. More 

Strasbourg, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

I stayed at the Garrack for 3 nights with my Mum in early September. I confess I was slightly apprehensive, given some of the comments that have appeared on Tripadvisor recently. In the event, I needn't have worried. After a very friendly reception, we were shown to a modern, spacious twin room with fabulous views over the sea. Flat-screen TV,... More 

Was this review helpful? Yes 3
Andrew B, Receptionist at The Garrack Hotel, responded to this review

Many Thanks for your kind response, we are really pleased that you enjoyed your stay and take on board your feedback regarding the tea & coffee making facilities. We look forward to seeing you again! More 

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Additional Information about The Garrack Hotel

Address: Burthallan Lane, St Ives TR26 3AA, England
Location: United Kingdom > England > Cornwall > St Ives
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Garrack Hotel 3*
Number of rooms: 18
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Also Known As:
Garrack Hotel St Ives
The Garrack Hotel St Ives, Cornwall
Hotel Style:
#5 Romantic Hotel in St Ives
#6 Family Hotel in St Ives

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