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Hotel class 3.0 of 5
Albany Terrace, St Ives TR26 2BS, England
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Reviews you can trust

67% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
pipLincoln   2 contributions
Lincoln
Nov 11, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I had not been back to this hotel for nearly 2 years and what a difference from my last experience. 'Basil Fawlty' has now gone and been replaced by a young man very keen to raise standards in all areas. A new restaurant name is about to be launched but already the food and decor in the restaurant is vasltly... more

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2 of 5 stars
Mervyn49   2 contributions
Leek
Oct 12, 2009 | Trip type: Couples

This is very much a hotel of two halves. Take particular care if you book it through the internet through ebookers as you will probably get the wrong half! On the plus side the view from the hotel generally is terrific, the room we had (after considerable wrangling) was lovely, the breakfast was good, it has free parking and is... more

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2 of 5 stars
Zampat   2 contributions
Newcastle upon Tyne
Aug 14, 2009 | Trip type: Couples

This hotel is advertised as being en-suite, perhaps some rooms are, but our ridiculously expensive room had a wash basin next to the bed and a toilet plus tiny shower in a cupboard, the shower itself only produced a slight trickle of water. The car park is totally inadequate when the hotel is full, there is some additional parking space... more

Management response from
chyanalbany, relations manager

In Response to the above, I would like to apologise on behalf of the Chyan Albany Hotel. We have realised that maybe some standards have slipped over the past year or so. This has been due to somewhat lack of interest and poor management within the hotel. I'm glad to say we are now under new management and major changes...

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3 of 5 stars
747/400   261 contributions
London, United Kingdom
Jul 30, 2009 | Trip type: Solo travel

Was on a quick visit to St Ives and after an exhaustive search finally found a room at this Hotel. St Ives is a busy place so be sure to book in advance as it is very difficult to find accommodation in the High season. I travelled by Rail to St Ives and this hotel is located about a 6... more

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4 of 5 stars
Ceri25   7 contributions
Leeds
Jul 28, 2009 | Trip type: Couples

This is a lovely hotel. were the staff are very friendly and cant do enough to help you. ven showing you to your room which is rare these days. The whole place was spotlessly clean, bright and airy. Yes the decor is a little dated but does not look tired at all. The only draw back is the limited parking,... more

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2 of 5 stars
senpass5   7 contributions
London
Jul 9, 2009 | Trip type: Couples

This hotel is in a time warp. The decor is so old fashioned and dreary it reminded me of an old peoples home. The reception area was dark and gloomy and uninspiring. They had just experienced some flooding which meant the whole place smelt like an old wet blanket. The room was again rather old fashioned and not particularly homely.... more

Management response from
chyanalbany, Manager

Thank you for your observation regarding the hotel. As you mentioned, the damp smell on the ground floor was due to very recent severe flooding at the end of April. The ground floor area was rescheduled whilst refurbishment of the affected arears was ongoing. The waiter you referred to was a temporary member of staff who was dismissed shortly after...

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5 of 5 stars
plank   13 contributions
south yorks
Jun 29, 2009 | Trip type: Couples

We popped in to the Chy-An-Albany hotel as we were looking for a four night stay. We were told there were rooms available at 150.00 a night. I had already looked on laterooms.com and was quoted 105.00. When questioned the staff informed me this was correct but the room could only be booked by laterooms to get it at this... more

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3 of 5 stars
LynLittleton   1 contribution
Bristol
May 19, 2009 | Trip type: Business

Paul Rees and his staff worked tirelessly to help us enjoy our stay. The food at every meal was beautifully cooked and delicious. The local beaches were clean and we found St Ives a friendly place to unwind and use as a base for visiting other interesting places in Cornwall. more

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5 of 5 stars
Tighcasla   1 contribution
Somerset
May 11, 2009 | Trip type: Business

We held our annual West Country Writers' Congress at the Chy-an Albany last weekend, and they couldn't have made us more welcome. The staff went out of their way to accommodate our various conference needs. The food was very good, the rooms copmfortable and we had an excellent weekend. It was particularly commendable as the hotel had been flooded out... more

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5 of 5 stars
hotelaccountant   1 contribution
plymouth
May 11, 2009 | Trip type: Business

Working in the trade, I booked the hotel for a writers congress. It was an excellent stay, in spite of a major flood 2 weeks earlier. The staff were extremely helpful and professional. They were proactive and the congress went very smoothly with no delays. There was always a senior member of staff available to deal with delegate demands. The... more

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Chy-An-Albany Also Known As

  • Chy An Albany
  • Chy An Albany St Ives
Address: Albany Terrace, St Ives TR26 2BS, England