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All 25 St Ives hotels

Chy-An-Albany

3.0 of 5 Hotel   |   Albany Terrace, St Ives TR26 2BS, England
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Chy-An-Albany
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Ranked #10 of 25 Hotels in St Ives
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
DAB1967224 Exeter, United Kingdom
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558 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Sat here having had a meal at the hotel.. Great staff that are warm and friendly. Starters was lovely .. I had the pork .. Delicious!! Then the steak came out ... OMG .. Melt in the mouth And the prawns with it were fat and juicy.. Even the fries were lovely .. Highly recommended. Great for a quiet romantic... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Service was exceptional with such friendly helpful staff. Our room was spacious and warm with amazing views across the bay. Location was superb with bus and train on doorstep and walking distance to the town. The most amazing food ever with huge portions and exceptional quality ingredients. Worst part of our stay was that we had to go home. Thank... More 

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Newquay, United Kingdom
Top Contributor
103 reviews 103 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here a few times. This time the place had been pleasantly painted inside - including our room which was small but adequate and spotless although cold on arrival. It took a while to get warm as it only had an electric heater on the wall. The only criticism are the wafer thin pillows and duvet we had - not... More 

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Julia B, Manager at Chy-An-Albany, responded to this review

Hi there, Thank you for your positive comments regarding our recent refurbishment works and regarding our housekeeping. Reception staff members try to ensure that rooms are warm on arrival especially this time of year, so it must have been unfortunate timing as our heating system is quick and effective and can be boosted any time of day when required as... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Warm welcome, room spacious with great view. Sadly bed was awful, matress was so thin and springs could be felt! Had to sleep on sofa cushions! Food was 'ok' mash tasted like instant?! Toffee sponge was dry. Carpark was small and awkward (blocked in by manager) Sadly wont be staying again which is a shame with being local. However warm... More 

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Julia B, Manager at Chy-An-Albany, responded to this review

Dear guest, I am pleased that you enjoyed the room and that you received a warm welcome. I thank you for your feedback regarding the mattress in which you explained during checkout. As we explained, it is very useful for us to be informed as without guest’s feedback we are unable to make improvements. At that point in time we... More 

Birmingham, England, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two day/nights for my wifes birthday and was disappointed to say the least. The staff however were lovely and couldn't be more pleasant. We stayed in room 20 on the first night and didn't arrive back until late and I went for a shower to find no heating in the tiny shower cubicle and all the towels were... More 

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Julia B, Manager at Chy-An-Albany, responded to this review

Thank you for your recent comments after staying at the hotel. I have investigated your comments and understand that the bathroom fan had been switched off, which unfortunately can instigate condensation. Used towels will be replaced daily if left out for the housekeeping team, but I understand with no airflow the bathroom could become damp. I am sorry that this... More 

Exeter, United Kingdom
Top Contributor
101 reviews 101 reviews
39 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

I took my niece to Cornwall between Christmas and New Year, as she'd never been there. The weather was cold but bright, fabulous, and couldn't have been better. I booked this hotel for one night, hoping for a quiet, unpretentious hotel. The hotel itself seemed fine, but our room was outside the main hotel and underneath the guests' lounge. So... More 

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Julia B, Manager at Chy-An-Albany, responded to this review

Thank you for your recent review of the hotel. I am genuinely sorry that you found your stay disappointing; had you let us know at the time that you were unhappy with your room as we would have been happy to find a solution for you. I am surprised and shocked to hear of your issues at the bar; this... More 

Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had a weeekend at the Chy an Albany. This was a very pleasant and relaxing weekend. The hotel was clean and well presented. Staff were very helpful and the location is excellent for the town centre, only 10 mns. stroll to the harbour and pubs and eateries. Only one niggly thing and that the water pressure in the shower... More 

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Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent New Years at the Chy an Albany. The location was perfect...just behind the railway station. Rooms were comfortable, clean and well equipped. Breakfast was very good and restaurant staff excellent. This is a lovely hotel...the best bit being the really friendly and helpful staff.

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Bristol, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

arrived new years day , a lovely room for 3, large and comfortable, it accommodated ourselves with our special needs son perfectly , lovely views and breakfast. great location . will book again for sure.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Only criticism is that the heating was not on and it was cold on arrival. Staff extremely friendly, breaky ideal and plenty of it, clean tidy cosy room. Will definately stay there again. Beautiful views ideal location for St Ives.

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Additional Information about Chy-An-Albany

Address: Albany Terrace, St Ives TR26 2BS, England
Location: United Kingdom > England > Cornwall > St Ives
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chy-An-Albany 3*
Number of rooms: 39
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Also Known As:
Chy-An-Albany Hotel St Ives
Chy-An-Albany St Ives, Cornwall
Hotel Style:
#7 Family Hotel in St Ives
#11 Romantic Hotel in St Ives

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