We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay St. Ives Bay Hotel

Hotel website
The Terrace, St Ives TR26 2BP, England
Special Offer
BREAKS STARTING FROM £135
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Bay St. Ives Bay Hotel
Professional photos View all
Browse nearby
Bay St. Ives Bay Hotel
Add Photo Write a Review

325 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    94
    119
    61
    29
    22
See reviews for
43
188
18
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • Any
English first
  • All months
    (325)
  • Mar-May only
    (121)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (71)
All months
Holmfirth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week as part of our Shearing's Coach Holiday. The welcome after a long journey was quick and key distribution efficiently carried out. We were fortunate in that we had a ground floor room very near to reception. While everything about it was "tired" it was large, roomy and well-stocked with tea,coffee, kettle etc. The sockets... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The views I agree are stunning from the hotel and you are right the hotel has undergone a refurbishment at the end of last year. The breakfast is buffet style starters with the main breakfast being served. There is more refurbishment work planned but as you can appreciate it all takes time. Thank you for taking the time to write... More 

Birmingham, United Kingdom
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for four nights as part of a Shearings coach trip. We paid extra for a room with a sea view. The view down to Porthminster Bay and out to sea was marvellous, even if the window was a bit small. Apart from that the room was dreadful. The floors creaked, the heater didn't work, there was a... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Since you said that you stayed on a four night stay as part of a coach trip you must have stayed earlier in the year as now we are on the eight day tours. If there is anything that needs attending to during the stay then by reporting to reception we have an opportunity to rectify if possible. The views... More 

Walsall, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived for a weeks stay was some confusion over our room . Was suppose to be a room with a balcony but we didn't get one . Caroline couldn't explain the confusion but said we could move into a balcony room on the Friday .so we accepted but once we settled into our room we quite liked it .it was... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Room 110 is a lovely standard plus sea view room with lovely views over the bay that has been refurbished early this year. It is good to hear that you enjoyed your stay. Thank you for taking the time to write this review hope to see you again in the future. More 

United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Just had a Half board week at the hotel. We arrived having booked a week with our one year old to find out all our booking requirements (cot etc) were not past on to hotel by Shearings. Eventually we were found an adequate room size to hold travel cot with stunning sea views. There was no lift in our part... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

If we are made aware of a child travelling we obviously try to arrange the perfect room before arrival but in this case as you say we were not informed. We have a number of youngsters that stay here at the hotel and we always try to assist with meals etc even if it means having something earlier than the... More 

Bromley, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Long, long journey from South London, but speedy check and rapid transit of cases to our room. Booked a superior room, with great views of the beach. Room was very spacious, but bathroom could have done with some TLC. Sealant around the bath was peeling off, bathroom door needed rehanging as it was way out of true. and water was... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The superior rooms do have the toiletries and biscuits in the rooms, so can not understand why there appeared to be none in your room. The issues that you say you had with the water situation and the door closing for example could have been dealt with at the time is reported to reception, the water is on constantly so... More 

Bournemouth, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had sea view room on the first floor, very comfortable with a lovely view of the bay and Porthminster Beach. Arrival was a bit fraught as I didn’t listen enough to the directions to the rear car park. Found eventually with the help of Caroline (who was friendly & helpful throughout our stay) Walking around St.Ives is not for... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

We certainly do have some great views overlooking the bay from our position on the Terrace. It is great to hear that you enjoyed your stay with us, I will pass on your comments to all the staff. Hopefully you will return one day to St Ives and if you do just give the hotel a call and we will... More 

Birmingham, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Came here with Shearings for a weekend, staff lovely, very friendly and helpful. Hotel is modern down stairs, room clean tidy and practice. Food was great, lots of choice. Ideal location, and great views. Will definitely return.

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The sun is shining and St Ives looks stunning and we have the perfect position for access to the beach and town alike. It is great to hear that you enjoyed your stay and we look forward to welcoming you to the hotel again in the near future. Thank you for taking the time to write this review. More 

Leicester, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 20, 2015 via mobile

Stayed here overnight whilst waiting for our caravan to be ready the next day and was told we didn't need to pay until we left but was charged immediately upon check-in and I believe it was because they needed to ensure we stayed. The room was very cold because they had turned off the heating and the heated towel rail... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Any booking through a booking agent will state that the payment is to be paid on arrival as the booking is only held with card details, as people do get confused thinking they have paid in advance. The heating has not been on for a while now as we have been experiencing good warm weather, many people had windows open... More 

Lincolnshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

Stayed here last week with Shearings Coach holidays, the hotel and staff were very helpful and polite, We had a lovely sea view room, and a great waiter called Thomas, the food was great, I even order a meal at tea time of fish pie and then realised it may have shellfish in it, i asked the waiter, who went... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your positive comments I will pass on to the staff. I am looking out at the wonderful view from reception with the sun shining yet again. Hope to see you again soon. More 

Dorking, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 18, 2015

We were allocated a nice room on the third floor however the water temperature in the shower barely reached tepid. The food was acceptable and the entertainment was excellent. On the downside long wait to be served at the bar in the evenings as only one person servings, On a self drive holiday and the parkings facilties in a tinpot... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

We have to check the water temperatures monthly to comply with legionella testing and all reach the required temperatures. The garage parking is all undercover which is helpful in a seaside location to the rear of the hotel, parking bays are allocated so that access is as easy as possible. Thank you for your review. More 

Hotel Review Summarization

What travelers say

  • Very good(3)
  • Dining room(3)
  • Sea view(3)
Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (14)
Viewed
View from room (12)
Viewed
Room/suite (21)
Viewed
Dining (5)
Viewed
Bathroom (5)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Pool/beach area (4)
Viewed
Other (2)
Check In Check Out
Price Your Stay
Hotels you might also like...
Travelers also viewed these St Ives hotels
0.1 mi away
St. Ives Harbour Hotel & Spa
0.3 mi away
Tregenna Castle Resort
Tregenna Castle Resort
#10 of 24 in St Ives
4.0 of 5 stars 1,895 reviews
0.9 mi away
Carbis Bay Hotel & Spa
Carbis Bay Hotel & Spa
#8 of 24 in St Ives
4.0 of 5 stars 855 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Primrose Valley Hotel
Primrose Valley Hotel
#5 of 24 in St Ives
4.5 of 5 stars 468 reviews
0.1 mi away
Pedn Olva Hotel
Pedn Olva Hotel
#9 of 24 in St Ives
4.0 of 5 stars 534 reviews
0.1 mi away
Chy-An-Albany
Chy-An-Albany
#6 of 24 in St Ives
4.0 of 5 stars 645 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay