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All 25 St Ives hotels

Bay St. Ives Bay Hotel

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The Terrace, St Ives TR26 2BP, England
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Bay St. Ives Bay Hotel
Ranked #16 of 25 Hotels in St Ives
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244 reviews from our community

Traveler rating
    65
    81
    50
    27
    21
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34
136
12
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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    (244)
  • Mar-May only
    (82)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (63)
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    (48)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently returned from a Shearings holiday which was based at this hotel. After reading some of the previous reviews we were feeling rather concerned about our stay, but all in all we have to admit that the food, the excursions and the staff of this hotel made our stay most enjoyable. Yes the dining room was cramped for space,... More

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Glad to hear that you enjoyed your stay with us. Steve is an excellent driver who hopes enhance your stay in Cornwall with some really lovely excursions, for 2015 he has Trebah Gardens added to the Gardens of Cornwall and Isles of Scilly holiday, which also features Tresco and Lost Gardens of Heligan. I will pass on your comments to... More

Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel from Monday 22nd till Friday 26th September. My husband ,myself, my mother 75 years old and my aunt 80 years of age The room we were in was very small very cramp and the room floor sloped the shower was very small also our room was never hoovered sheets changed and one day towels not... More

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for taking the time to post this review. As a company we strive to help the environment, towels are changes on request by leaving in the bath or shower. For a four night break sheets would not usually be changed but if you make a request to reception this would be done. I spoke with the restaurant manager... More

Solihull, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a most enjoyable holiday with Shearings staying at this hotel and were fortunate enough to have glorious weather all week. On arrival the Manager boarded the coach and welcomed us, which we thought was a nice gesture. Our standard room was to the rear but it was a good size, spotlessly clean, new furnishings and all the amenities... More

Was this review helpful? Yes 4
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for taking the time to post this favourable review. It is towards the end of this year that the refurbishment will take place in the public areas, this will involve the toilets, reception, lounges and dining room. Early 2015 more bedrooms will be refurbished also, it is not just the standard rooms that are being refurbished, there are... More

Tyne and Wear
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I recently spent 3 nights in this hotel which I booked as it was value for money with DBB costing similar to BB in other places. My husband was born in St Ives so we visit on a regular basis but it was our first time here. We enjoyed our visit to St Ives but would not... More

Was this review helpful? Yes 3
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The public areas, toilets, reception .lounges and dining room are all being refurbished at the end of this year and another 16 rooms will be done in early 2015. The front door is wide open again today I write this response as it has been for many weeks now due to the glorious weather we have been having, there is... More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at bay st ives recently. Although our room was tired and dated, the bedding and bathroom towels were spotless. I must say though, our bed wasn't that comfortable. We had a sea view room overlooking the beach, lovely view but gosh, very noisy with traffic, day and night. The public rooms in the hotel were lovely, new furniture... More

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your favourable comments, I will pass them on to all concerned. We are having major refurbishment of the public areas at the end of the year and more bedrooms early next. May I suggest that if wanting to book again please phone the hotel and you can secure a room number for £10.00 and we can recommend... More

Milton Keynes, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is between the fork of the only road into St Ives, consequently there is traffic noise both front and rear and if like me you have a window open at night you may not like the noise. The view from the front of the hotel over the sea is very good. To get to the... More

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for acknowledging the refurbishment work being carried out at the hotel. I can explain the fire alarm system, the first time it activated was due to the electrician clipping a wire when he was installing a new sensor in an outside area. The second and third time the alarm was activated was the same sensor. The fire brigade... More

Kingston upon Hull, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went on a 8day holiday with my sister+2friends ,just got back last night the six of september,while staff were helpful +kind ,the room we had was very run down,dirty not cleaned before we arrived only beding was clean +bathroom,,I took a cloth I'd cleaned window sill with to reception it was black...it was thick dust ever where mirrors lamp units... More

Was this review helpful? Yes 4
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

You brought the issue regarding the cleanliness of the room to our attention which was dealt with by the housekeeper, not three days later. There is no mould on the ceiling this has been checked. As stated in earlier replies refurbishment work is on going and by the end of this year 50 rooms out of 85 will have been... More

Welwyn Garden City, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Travelled with a coach party and stayed for a week during August. The room was sea facing with twin beds. Although it could do with redecorating, the sheets and towels were clean and fresh. Staff were very helpful and friendly. Food was acceptable but not exceptional, service was quick and efficient. It is a large hotel with a dining room... More

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your positive staff regarding the staff they do try hard. As I have stated in other responses to reviews written we are having major refurbishment work in the lounges being carried out towards the end of this year. St Ives is a bustling seaside town so an amount of noise should be expected especially in August. More

Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for a week in July, although Hotel is a bit dated, it is spotless, staff are lovely and food was excellent. Walking distance from St Ives town which is lovely. We were half board and had a great choice of 3 course dinner in the evening and breakfast was to order. We were at the back of the... More

Was this review helpful? Yes 3
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The views that we have from the hotel overlooking the bay are stunning whatever the season. The hotel is in a great location. Thank you for taking the time to write this review and I will pass on your comments to the staff. More

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014

We have just returned from the Bay from positively the best holiday ever with the most lovely of hotel experiences in a clean and comfy room that overlooked one of my favourite beaches. What a room! Like others, our first impressions of the hotel were disappointing. The hotel looked dated and the toilet area is in much need of modernisation,... More

Was this review helpful? Yes 3
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Its great to hear that you enjoyed your stay with us and that you would like to return in the future. By doing this you will be able to see the changes that will be taking place in the public areas later this year and into the beginning on 2015, along with more rooms being refurbished. The staff try their... More

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Additional Information about Bay St. Ives Bay Hotel

Address: The Terrace, St Ives TR26 2BP, England
Phone Number:
Location: United Kingdom > England > Cornwall > St Ives
Price Range (Based on Average Rates): $$
Number of rooms: 85
Also Known As:
Bay St. Ives Bay Hotel St Ives, Cornwall

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