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Bay St. Ives Bay Hotel

Hotel website
The Terrace, St Ives TR26 2BP, England
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Bay St. Ives Bay Hotel
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318 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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    (318)
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    (121)
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Leicester, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here overnight whilst waiting for our caravan to be ready the next day and was told we didn't need to pay until we left but was charged immediately upon check-in and I believe it was because they needed to ensure we stayed. The room was very cold because they had turned off the heating and the heated towel rail... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Any booking through a booking agent will state that the payment is to be paid on arrival as the booking is only held with card details, as people do get confused thinking they have paid in advance. The heating has not been on for a while now as we have been experiencing good warm weather, many people had windows open... More 

Lincolnshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here last week with Shearings Coach holidays, the hotel and staff were very helpful and polite, We had a lovely sea view room, and a great waiter called Thomas, the food was great, I even order a meal at tea time of fish pie and then realised it may have shellfish in it, i asked the waiter, who went... More 

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your positive comments I will pass on to the staff. I am looking out at the wonderful view from reception with the sun shining yet again. Hope to see you again soon. More 

Dorking, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We were allocated a nice room on the third floor however the water temperature in the shower barely reached tepid. The food was acceptable and the entertainment was excellent. On the downside long wait to be served at the bar in the evenings as only one person servings, On a self drive holiday and the parkings facilties in a tinpot... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

We have to check the water temperatures monthly to comply with legionella testing and all reach the required temperatures. The garage parking is all undercover which is helpful in a seaside location to the rear of the hotel, parking bays are allocated so that access is as easy as possible. Thank you for your review. More 

Birmingham, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited hotel for a weekend break June 5th. Had a superior room with seaview, the view was amazing & the room was ok but wouldnt have fancied the standard room. We paid £150 with the seaview supplement & felt it was slightly overpriced. We were halfboard, the breakfast was ok but after tasting the evening meal we couldnt have had... More 

Was this review helpful? Yes 4
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Many people book the superior rooms and are happy with the price as the views across the bay are superb. Surprised to read the comments regarding the food as we have positive results, if there was an issue you should have raised this with reception who could have dealt with the issue at the time. Regarding the staff we have... More 

Wellington Ontario Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We r a mature couple who have travelled all over the world and we fell in love with this old hotel. Had room 32 with balcony and beautiful view of the sea and beach..Great location only a 10 minute walk into town and harbour. Caroline at the desk was so helpful and friendly..Helped make our stay great. Entertainment every nite.... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you do much for your favourable comments, the views from room 32 and the balcony are something special. Hopefully St Ives will hold some special memories for you during your onward journey. Enjoy the rest of your time in the UK and have a safe journey home to Canada. More 

hampshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked 3 nights self-drive break with friends. Room allocated to our friends was awful (303). Small, dark, tired, avocado bath suite with white toilet seat and no shower. They were moved to Room 2 which they said was better but still very tired looking, tiny shower cubicle, and bathroom door hit sink. We wanted a double but there were none... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Room 303 is actually a refurbished bedroom with the bathroom planned in the next phase of refurbishment. The hotel has had a good number of rooms refurbished over the past couple of years and the process is on going. I am surprised to read the comments regarding the salads as they generally go down well, as does the food in... More 

Plymouth, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were given a very warm welcome from the reception staff and were pleased to be able to access our rooms straight away even though we arrived 2 hours before the official check in time. The room was very clean and spacious,the bedding was squishy soft and spotless so we slept really well overnight. In spite of the hotel being... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Glad to hear that your stay with us was comfortable and that you will be returning again in the future. Please feel free to give the hotel a call and the booking can be made direct. Thank you for the review. More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a 3 night stay here in the middle of May and can strongly reccomend this hotel for the price. The room (room 200) was a decent size and had a great view over the bay. I am pretty sure reading some of the other comments that not all the rooms are of this quality which i would rate as... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Unfortunately there was a technical fault with the lines which meant that the engineer was called to rectify the problem, this is the reason behind the problem which was resolved that day. Shearings offer the eight day tours to St Ives for the summer months. Thank you for taking the time to write this review. More 

Brighton
Level Contributor
165 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All round we had an excellent stay at the St Ives Bay Hotel. Our room was excellent a good size with a decent bathroom. The food is the restaurant was generally good but at time the service was friendly but a tad choatic. The entertainment programme in the evening was first rate with bingo, a quiz and a live singer.... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Good to hear that you enjoyed your stay with us. Requests can be made however cannot be guaranteed. Shearings do have an option to secure a room number for a charge of £10.00 which means that at the time of booking the room choice that suits you can be made.Please note that we have limited rooms on the ground floor.... More 

Kingswinford, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable Hotel with good food, helpful and polite receptionists. Very clean and warm internally. Rear elevation could do with a makeover. I would recommend this hotel. One thing to note!. This is a Shearings hotel and caters for Coach parties, so it gets a little crowded at meal times, but hotel copes very well.

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Shearings offer 5 and 4 day breaks throughout the early season by coach and then 23.05.15 the eight days summer tours commence. These tours include a visit to the Isles of Scilly, Truro and St Mawes and the Atlantic coast. Self drive customers can book either a 4, 5 or 7 day break with the hotel. The lounge areas overlook... More 

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