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Bay St. Ives Bay Hotel

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The Terrace, St Ives TR26 2BP, England
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1 room 1 guest
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Bay St. Ives Bay Hotel
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336 Reviews from our TripAdvisor Community

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Traveler rating
    97
    123
    63
    30
    23
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44
193
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • Any
English first
  • All months
    (336)
  • Mar-May only
    (121)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (71)
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Coventry, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed for one night - good if you on a budget, rooms are quite small but there are okay if you enjoy that, WiFi is chargeable and is very poor, cleaning could be better, but if you pay cheap you get cheap

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Requested sea view; apparently not available if booked through booking.com. Got a dingy dark room with a view of a back alley and garbage bins for 85 quid! Asked to speak to manager; it took almost three hours for him to get back to me because he was "busy"! Sylvia at desk did her best and went out of her... More 

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Rooms that are added to booking.com are standard double rooms. The room that was allocated to you was room 21 which is a newly refurbished room which has bath and shower. The room is a quiet room and does not overlook any bins as they are situated in our undercover garage at the rear. The room was booked as a... More 

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GLOUCESTERSHIRE
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

St. Ives Bay Hotel is in a fantastic position overlooking the beach with great views from the public rooms. We took advantage of the secure parking option at rear of hotel (well worth booking) and didn't need to use the car again during our stay, with the bus terminal close by and our bus passes! The short coastal train ride... More 

Was this review helpful? Yes
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your kind comments. I agree that the position of the hotel is ideal and it is great to be able to leave the car parked up in the garage and explore the local area by different modes of transport, as parking in St Ives is hard to come by especially during the height of the season. The... More 

Doncaster, United Kingdom
Level Contributor
128 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a good position and the room we got had a lovely sea view. The public areas of the hotel seem to have been updated and are light and bright. However, the bedroom and bathroom were in need of further updating, although they were clean. The staff on the whole were pleasant and on arrival we were... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

It is always mentioned on arrival whether arriving by coach or self drive if you want more of anything whether it be more vegetables at dinner or and extra egg at breakfast you only have to ask. It is no problem if you want something more to the portions served. The public areas were refurbished together with the dining rooms... More 

Wakefield, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a lot to do in this hotel,entertainment was limited,lift to all floors was in the middle of the entertainment room so view of the evenings act was restricted, bar area small and stuck behind the life so couldn't even stand at the bar and watch, basically not big enough to fit all the guests in,no games room of any... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Many rooms have been refurbished so have new beds, if you had reported the problem to reception I am sure that we would have been able to do something to resolve the problem. The windows are cleaned once a month but as you can imagine the sea gulls are a law unto themselves, again if mentioned we could have given... More 

Christchurch, New Zealand
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel (part of the Shearings Group) is very handy to the railway station and an easy walk into the main streets of lovely St Ives. The room was clean and tidy and we found the reception staff very friendly and helpful - thank you. The only negative is for breakfast we were send downstairs to a 'dungen' and heard... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

The hotel is ideally situated for access to the train and bus station here in St Ives. There are two restaurants in the hotel one being the Godrevy Restaurant which has a quieter ambiance to enjoy a meal. There is a breakfast buffet table for starters which will offer grapefruit, prunes and a selection of fresh fruits for example melon.... More 

Largs, United Kingdom
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel again and was delighted to see that it has been upgraded in decor since last year - it was really lovely and have to say that a great deal of work was evident but what was done was really nice. The food was delicious, well presented and there was a very varied menu every night. The... More 

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

I agree that the refurbished public areas are beautiful, bright and a great place to enjoy a lunchtime snack or a glass of wine whilst enjoying the views overlooking Porthminster beach. Glad to hear that you enjoyed your holiday with us and hope to see you again in the not to distant future. Thank you for your positive posting. More 

Cheshire
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mum and dad have just returned from a week here with Shearings and have had a fab time. They are in their late 70's, early 80's and are not that mobile but the care and attention they received from the staff was excellent. They asked for their cereal to be carried to their table on the first morning and... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Its good to hear that your parents enjoyed their stay with us, and I will pass on these comments to the staff. Thank you for taking the time to write this review. More 

Glasgow, Scotland, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The St. Ives Bay Hotel was located right on the beach front, absolutely stunning views. The hotel itself is a little "tired" looking and is in need of a slight paint job but the room was comfortable and clean, the food was delicious and the staff were all polite, warm and welcoming, especially Craig on reception who took the time... More 

Was this review helpful? Yes 1
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

We have had all public areas refurbished and other public areas are in the pipeline. More rooms have already been planned too. We at reception want to help you to enjoy the area that you have come to visit and hope that any information is helpful. Thank you for taking the time to write this review. More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the easy of booking to the comfort of the coach this was a fantastic holiday.the hotel i coundnt wish for more lovely and clean super reliable staff who are worth there wait in gold .Fantastic food everybody needs a pat on the back .well done craig,caroline and team

Was this review helpful? Yes 2
gm123stives, General Manager at Bay St. Ives Bay Hotel, responded to this review

Thank you for your very kind comments Mr Buckley it is always a pleasure to see you. Glad that you enjoyed your stay once again and we will see you again for that special celebration at Christmas. Thank you for taking the time to write this review. More 

Hotel Review Summarization

What travelers say

  • Very good(3)
  • Dining room(3)
  • Sea view(3)
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119 photos of this hotel

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Bathroom (5)
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Room/suite (3)
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Other (2)
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