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The Queens Hotel

The Promenade, Penzance TR18 4HG, England
Hotel amenities
The Queens Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Penzance
A recent review
4 of 5 stars reviewed 3 days ago
Pauline S Penzance, United Kingdom
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288 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Penzance, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

As locals we have visited the Queens Hotel lately for Sunday lunch. The choice is good and there is an alternative to the roast and a vegetarian option also. The roast is value for money at under £10 for one course. The meat is plentiful,fresh veg is cooked to perfection and the gravy is delicious a real tasty meal. Starters... More 

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Penzance
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed for 4 nights recently. The £87.50 for a single was Ok for the bedroom and the lovely hotel features. (I like these older hotels) The bathroom was tiny without room to put your shaver etc. There was a shelf above the WC so you need to remember to keep the lid shut. The shower was quite a step... More 

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Top Contributor
79 reviews 79 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked the queens blind via our works agency. The carpark is at true rear of the hotel. Reception is via the carpark up some steep stairs but there is a stair lift. The reception staff were very friendly with a polite manner The room was disappointing. The rate was £110 for a room over looking the carpark. The room... More 

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Newton Abbot, United Kingdom
Top Contributor
106 reviews 106 reviews
57 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm slightly surprised by some of the poorer reviews on here. I found the hotel to be very comfortable and the staff to be friendly and efficient. The hotel location is fantastic, with lovely sea views from the front rooms and the restaurant. Breakfast was very good with all the choices you would expect from a large hotel. The cooked... More 

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Romsey, United Kingdom
Top Contributor
63 reviews 63 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had an excellent night at this hotel. From arrival it was brilliant. Efficient, friendly service at reception, a comfy bed (a single room that was like all single rooms small, but you get what you pay for!) and one of the nicest hotel breakfasts I've had. Little more to say - hope they keep it up!

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Plymouth
1 review
3 of 5 stars Reviewed 3 weeks ago

Paid nearly £90 for single room with no shelf in bathroom for toiletries. Room was at back of hotel with no view other than car park. had to stand on tiptoe to see it as bottom of window was vanity glass.

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Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Dear Lapdog, Thank you for your review. We are sorry that you did not feel that your stay at The Queens Hotel was value for money. You can make savings by booking in advance or taking advantage of the special offers we have on our website. When the hotel is busy, we may only have rooms at the rear of... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

So glad I ignored the negative reviews. Large room was warm and clean and even the bathroom was spacious. Free parking and beautiful views from our second floor window overlooking the bay. Stayed for two nights and had dinner here one of those. Excellent meal, especially for the price we paid. Went to a Nepalese/Indian restaurant recommended by a young... More 

Was this review helpful? Yes 1
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Dear Bill, Thank you for taking time to review The Queens Hotel. We are pleased you enjoyed your stay. Free car parking, right in the middle of town, is a complimentary service for our guests along with free wi-fi which we have just upgraded to give a perfect reception in all our rooms. Our meals have been touted as among... More 

Penzance, England
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It was a surprise birthday treat from my wife, and what a marvellous treat it was. have stayed and visited The Queens Hotel quite a few times. I have never been dissatisfied. The food has always been very good and reasonably priced. The rooms are spacious, warm and almost regal. Large baths with good showers. The staff are polite and... More 

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Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Dear Aapy, We are grateful for your review of The Queens Hotel. We are pleased that you enjoyed your surprise birthday treat and enjoyed your stay, and the food. We look forward to welcoming you again next year. Regards, Nigel Pengelly. More 

Margate, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2015 via mobile

Booked this hotel for myself my mum and my mums 89 year old cousin who's disabled For a start the hotel is in great need of refurbishment the room I book for myself and my mums 89 year old cousin was for a disabled person, well the room was at the back of the hotel (not what I expected for... More 

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Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Vicki, Thank you for your review. There are toilets on the ground floor of the hotel, and we have just installed brand new disabled toilets on the first floor of the hotel. The disabled toilets on the first floor are right next to the lift. We discussed the disabled access / toilets with a disability consultant who advised us that... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

The Queens Hotel Penzance is directly on the seafront. Though in need of a new coat of paint it's a great place to stay. The front desk staff were really nice helpful and funny My room was a sea view which I only had because the hotel was busy, needless to say there is a premium for the view, about... More 

Was this review helpful? Yes 1
Nigel P, Public Relations Manager at The Queens Hotel, responded to this review

Afctripod, Thank you for taking the time to review The Queens Hotel. I hope that you found our staff funny in a humorous way, rather than an odd way! Being a family hotel, we are very flexible in our service - for example, preparing you breakfast before the serving time. Please do come and visit us once again. Regards, Nigel... More 

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