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Hotel Penzance

Certificate of Excellence
Britons Hill, Penzance TR18 3AE, England
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497 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
  • All months
    (497)
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    (138)
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    (161)
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    (74)
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Peterborough, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Evrything was of a good standard, breakfast excellent, room really good and clean, and staff very helpful. Views from window very good. Nice large bath to relax in and a very powerful shower. We had a very enjoyable weeks stay complete with cocktails. Would stay again.

Was this review helpful? Yes
Vienna, Austria
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

all our 3 rooms where facing the car park - no view to the sea the dinner/breakfast-room was unconfortable, but the food that has been offered was good. rooms were in a bad shape- the wallpaper of the ceiling on our room come off due to a water-damage. the bathrooms were very tiny and smelt mouldy.

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1 review
3 of 5 stars Reviewed 1 week ago

Went for superior double which was ok as room was large with a big bed. Fire alarm went off first night of stay, no staff on hand to explain or apolgise. Walk in shower with small glass screen which leaves water spreading out leaving bath mat very wet. Sink in room 12 blocked with water running slowly and bad stench... More 

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your review, and we are glad you enjoyed the sea views and large comfortable bed. Your other comments have been noted and will be investigated and we look forward to welcoming you next time. More 

1 review
5 of 5 stars Reviewed 1 week ago

staff lovely and very helpful. clean rooms, plenty of hot water and little extras in the room. food was delightful but a little expensive. complimentary tea and coffee in the lounge and an honesty bar.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, we are all very pleased you enjoyed your short break at our Hotel and look forward to welcoming you when next in Penzance. More 

Torquay, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My Fiance booked this hotel as a surprise for my birthday in July 2015 and we were not disappointed. All the staff we dealt with were very friendly and professional and couldn't do enough for you. The decor of the hotel was a lovely mxture of traditional and contemporary and they really have made the most of the plot the... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, What a lovely review - and we are so glad we made your birthday surprise 'one to remember'. We look forward to welcoming you again next time when you can both enjoy, perhaps another celebration, or just a short break. We hope you had a safe journey home. More 

Bromma, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Probably the best hotel i have stayed in in the UK. Service was great and the hotel was cozy. If I ever make it back to Penzance this will be first choice. The afternoon tea was a great treat. The only thing i missed was a way to cool down the rooom during the night = AC or eq.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, we are very happy that you had a 'perfect' stay with us and look forward to welcoming you next time you are able to come to Penzance. More 

Edinburgh
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel has a good location, quiet and with lovely views of the coast. Our seaview room was very pleasantly furnished, not large but adequate. A silly 'adoptable' teddy bear was stationed on the bed each day -- twee and not in keeping with the image the rest of decor was aimed at. There are comfotable lounge areas and a... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for taking the time to write a review and we are happy that you enjoyed your 'room with a view' of the coastline around Mounts Bay. We appreciate your comments which will certainly be investigated and we look forward to welcoming you next time. More 

Bridport, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very nice hotel for a short break but for a week the cracks start to show. Certainly not worth the money. Lets start with the free parking as it says on Trip Advisor. If you want to guarantee a space it will cost you £5 a day. The spaces are limited in number. The car park is on a... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your review and your comments have been noted and will be investigated. We hope you had a safe journey home. More 

Nottingham, United Kingdom
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights in early July and everything was excellent. Upon checkin, the receptionist took time to show me around the hotel and to the room. The room was of high quality and I enjoyed a bathroom with full walk in wet area as well as a dressing room. Plenty of power sockets and extremely quiet. The facilities were... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your excellent review and we are very happy you enjoyed your short break with us. We are looking forward to welcoming you again soon! More 

West Country
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times, the last time being this week just overnight unfortunately. The hotel is very comfortable, the food is very good and the staff are all very friendly. Nothing more to be said really but will go again!

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, we are really happy you had another comfortable stay with us and enjoyed the services we provide once again. Looking forward to welcoming you again soon. More 

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