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All 3 Penzance hotels

Hotel Penzance

4.0 of 5 Hotel   |   Britons Hill, Penzance TR18 3AE, England
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Hotel Penzance
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88%
Ranked #1 of 3 hotels in Penzance
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
PaulandGail Coventry
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  • Reviews (360)
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360 people have reviewed this hotel

Traveler rating
    232
    86
    23
    14
    5
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36
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Coventry
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose Hotel Penzance out of a few hotels in the Cornwall area for our Red Letter Days Afternoon Tea experience. It was a chance for my husband and I to take a little time for ourselves on our holiday whilst the grandparents looked after the kids. The staff gave us a warm welcome and let us choose where to... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, We are all really pleased you enjoyed your afternoon tea with us and glad it was a relaxing break for you both. Hope your son enjoyed his treat too! More

Inman, South Carolina
Top Contributor
86 reviews 86 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed three nights recently at the Hotel Penzance and absolutely loved it! The staff is warm, friendly, and welcoming. Our room was very nice and very clean and had a great view if St Michael's Mount and the sea. We could not have asked for a nicer place to stay. A walk into town only takes five minutes and... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, Thank you for your shining review and that we made you feel welcome and you were able to relax and enjoy your stay. More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were greeted warmly and offered coffee while we waited for our room, we had arrived earlier than stated check in. Room was clean and comfortable,in modern extension. It was a haven of tranquility, lovely gardens,with comfortable wooden chairs.Wonderful view of sea and St.Michael's Mount from dining room. Very pleasant staff. I would recommend this hotel to discerning friends.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, we are very happy that you had a nice welcome and you enjoyed the tranquillity of our hotel. Looking forward to seeing you next time. More

Oxford
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

There are not enough superlatives ti describe how wonderful and enjoyable our stay was. From the moment of our arrival on Friday afternoon to check out on the Monday morning everything was perfect. I had booked this hotel with dinner bed and breakfast very early on to celebrate my wife's birthday, one of those special ones with a 0 at... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, Thank you for your lovely review of the hotel and restaurant. We are glad that we made your special occasion memorable and that you will come back and visit us soon. More

Detroit Michigan
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Penzance is very beautiful and the rooms comfortable and well designed. The staff are helpful and friendly. I especially liked also the hotel "cat" - Gerry who followed me to my room a few times. I stayed in the cheaper non superior rooms and felt the price was a bit higher, especially after I converted it back to US... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, Thank you for your review and have noted your comments. We all take a pride in our work and glad you appreciated it. Jerry is wandering around the hotel looking for you and hopes you will visit us again when you are able to. More

London
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After driving for several hours on a warm summers day from london, it would have been happy to stay in a hay barn with cold running tap. We arrived up a winding lane to outside of an 18th century building; beautiful in its fauna and flora and regional dry stone walls. The drive come car park was busy with parked... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, we are pleased you enjoyed your stay with us and hope that you felt the short drive up hill is worth it for the fantastic views you then got from your room. Jerry misses you and hopes that you will stay for longer next time. More

Kosice, Slovakia
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had stayed in this hotel before and our experience had been much better. The hotel is nice and pleasant, they welcome you very warmly. And I like that they supply enough drinking water in your room (it is free). The most perfect person in the hotel was receptionist Alex. The chef was perfect (the food was really delicious) and... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Please note This review relates to July 2013 [not 2014] The reference to prices paid and the consequent value score are untrue, a trick of memory perhaps, but we have checked and verified our records. This guest stayed twice in 2012 and once in 2013 in the same standard of room - Superior Sea View which is our top priced... More

London
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Penzance for two nights of our driving tour of the south of England. The Penzance staff made our stop very comfortable. Our meals were very nice and well presented. We did not give our title as we did not want to be treated any differently than others at that time. We will return in 2015 for... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your lovely review and we are so pleased your enjoyed your stay with us. We all look forward to welcoming you in 2015. More

Penzance
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we spent 2 weeks in the Hotel Penzance in rather unfortunate circumstances, our house burn't down. The staff in the hotel could not have been more kind and helpful, and the room, even after 2 weeks was fine. as usual parking can be a bit of a trauma. I would have rated the whole experience excellent, but the restaurant is... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, It was lovely having you to stay and glad we made it enjoyable under your most unfortunate circumstances. We have taken your comments on board in respect of your early dining experience and will investigate it further. More

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Our first impressions of the hotel were excellent: downstairs was comfortable, well maintained and we received a polite, informative welcome. We mentioned on arrival that on the final morning of our bed and breakfast booking we would be leaving very early to travel to the Scilly Isles. This was a first opportunity for a member of staff to explain ways... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Jo, I apologise for the faults you encountered on your stay with us mid-summer. It's not the experience of most of our guests and we'll take steps to prevent any occurrence. Checking your reservation, you requested a quiet room, and were allocated the only room without neighbours on any side or above or below. Unfortunately it does face east... More

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Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Location: United Kingdom > England > Cornwall > Penzance
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Penzance 4*
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Also Known As:
Hotel Penzance Cornwall

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
Number of rooms
25

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