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Hotel Penzance

Certificate of Excellence
Britons Hill, Penzance TR18 3AE, England
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1 room 1 guest
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Hotel Penzance
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519 Reviews from our TripAdvisor Community

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Traveler rating
    337
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    38
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (138)
  • Jun-Aug only
    (181)
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    (126)
  • Dec-Feb only
    (74)
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Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, room 3 is very hot as window requires repair so that it opens correctly, also it might just be my impression but I think this room must be located above the kitchens as sometimes I felt there was an oily/greasy aroma upon entering the room. Car park is a tight fit and off street parking is very... More 

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London, England, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time I have stayed at Hotel Penzance in between my travel to and from the Isles of Scilly. After a reasonable journey back from Scilly, it is always very pleasant to walk into the Hotel Penzance and be greeted immediately, and I was in my room within a minute of walking in! I was in room... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your 'top notch' review. We are all pleased you had a comfortable stay with us and enjoyed your dining experience whilst here. We look forward to welcoming you next time. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights with my girlfriend. Struggling to find anything negative to say about my stay here. Staff friendly and welcoming from the moment we arrived. Room was nicely decorated and the bed was really comfortable. Had read some bad feedback on the breakfast on here but I thought it was excellent. Perfectly poached eggs every morning! Also... More 

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your positive review. It was our pleasure to welcome you both and we are glad you enjoyed your stay. We hope that you do come back to Penzance and look forward to you staying with us again. More 

Swanage, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wow wow wow... We called the hotel late Thursday night as we needed to leave a god awful hotel in town.. They had a room reduced to 135 we thought it was a bit high but we were desperate. Anyway we arrived and we'll What can I say.. I think I would have walked away happy if I was charged... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your 'amazing' review. You have made us all extremely happy that you enjoyed your stay with us and that you received an excellent service. We look forward to welcoming you back when next in Penzance. More 

Dublin, Ireland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I absolutely loved this hotel. We stayed for one night on 24th August 2015. Room 26 is so cosy and we had a great sleep. The breakfast is superb and the breakfast staff are so friendly. Thomas at the reception did a wonderful job of welcoming us to the hotel and showing us around. He also gave... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests,we are very happy you had a cosy and comfortable stay with us and look forward to welcoming you again next time. More 

Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is a superb little hotel with great service, accommodation and food. Yes... It comes with a price, but not over the top and for what you get it is excellent value. We stayed here for 2 nights and it made it a special mini break

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your superb review and glad we all provided you with a great service whilst on your mini break. Hope you had a safe trip home and look forward to welcoming you again soon. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner went here it was a lovely place to visit. Town centre was charming .food was amazing. We just love coming to cornwall its a fantastic place all the beaches r so beautifull and clean 😊

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests. thank you for your lovely review and glad you enjoyed your visit to Penzance and West Penwith. We all hope to see you again soon. More 

Exeter, United Kingdom
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel and found the welcome warm and friendly. The location is up a steep hill but not too far. Difficult though if you have mobility problems if you don't have a car. The rooms are very corporate but very clean and with great hospitality tray. The beds were soft, some pillows very soft some firm but... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your review and we are happy you were made to feel welcome and comfortable in our hotel. We are sorry you were not happy with your breakfast and your comments will be investigated and rectified. We hope you had a safe journey home and look forward to welcoming your next time. More 

Leicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything about the hotel was luxurious. The staff were really helpful and even welcomed a friend of mine (who came to spend the afternoon with us), offering her free use of the facilities including her own beautiful fluffy bathrobe. They couldn't do enough for us.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, We are all very happy you enjoyed your luxurious stay and glad your friend had a nice time too. It was lovely to meet you all. More 

North Yorkshire, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here before travelling over to the Isles of Scilly for one night and stayed again on our return. Both rooms we stayed in had beautiful sea views and the evening meal was well worth the cost. Peaceful setting yet within easy walk of port to catch the ferry across to St. Mary's.

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear guests, thank you for your review and glad you had an excellent start and finish to your Isles of Scilly holiday. We look forward to welcoming you next time. More 

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