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All 3 Penzance hotels

Hotel Penzance

4.0 of 5 Hotel   |   Britons Hill, Penzance TR18 3AE, England
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Hotel Penzance
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88%
Ranked #1 of 3 hotels in Penzance
Certificate of Excellence 2013
A recent review
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329 people have reviewed this hotel

Traveler rating
    216
    77
    20
    12
    4
See reviews for
34
193
40
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Wow what a great hotel! I don't usually do reviews but this hotel deserved it! Friendly and helpful staff, lovely food breakfast and Dinner, perfect location and an amazing cat! Location is amazing, do close to everything! Make sure you try the bay for dinner! Highly recommended!

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in Penzance for four nights and this hotel was really satisfying in every aspects. I really enjoyed the restaurant with fantastic food, and also the sea view bedroom. The staff here are truly helpful to everyone.

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Gpod afternoon - thank you for your review and am responding whilst looking over a sparkling blue sea. The weather is just fabulous at the moment. We look forward to seeing you very soon. More

Ticehurst, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed in the Hotel Penzance on two occasions now and will definitely stay there again. . The hotel is very clean and the staff are all very friendly including Jerry the cat! We have eaten in the restaurant and the Sunday evening meal of roast pork and beef was one of the best we have ever had. The... More

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good afternoon and it was good to see you once again. Really glad you enjoyed your stay and are looking forward to your next visit. More

1 review
5 of 5 stars Reviewed 1 week ago

An excellent hotel which I wholeheartedly recommend. Attention to detail is in every aspect. A seaview room is worth the extra price. Only downside is the car park which can get full and be awkward to park when hotel is busy.

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good afternoon and glad you enjoyed your stay with us. Definitely worth upgrading to a sea view room where you can sit and view the sunshine sparkling on the water across the bay. More

Dartmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at hotel penzance for 3 days and it was a wonderful experience. The hotel is just up a hill along the coast, no more than a 5 minutes walk from the train station. The staff very very friendly and helpful, taking care of my luggage as I arrived early and placed it in the room for me when... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Hello there. Thank you for your positive review and glad we made your stay a good one. Looking forward to your next visit. More

Brixham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a fantastic few days in Cornwall. The Hotel Penzance exceeded our expectations on just about every level. Sue made us feel very welcome as soon as we arrived, took the luggage to our room as we both have disabilities, showed us where everything was, got us a much needed drink and sorted out the internet problem I had... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good afternoon! So pleased you enjoyed your break with us - it was a pleasure to meet you and looking forward to seeing you again very soon. More

Ilminster, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It is unusual to stay in a hotel and not be disappointed. But our recent stay at Hotel Penzance was the epitome of hotel excellence. In addition to the lovely bedroom with spectacular sea views we appreciated the first class service attitude of all the staff. The hotel has generous provision of guest lounges on the ground floor and a... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good afternoon. We are pleased that you were satisfied with every aspect of our hotel and restaurant. The sunshine is glistening on the water in the harbour today which makes for a perfect day. More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A few days away in Cornwall was a surprise success and turned out to be one of my mosy enjoyable mini breaks. This was not only thanks to the amazing countryside but also to the hospitality of Hotel Penzance and its staff. From ease of booking to pre-arrival confirmation, this hotel lived up to expectations. During our stay the service,... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Hello and we are so pleased we made your mini break special for you. Thank you for your review and hope to see you when you fancy another holiday. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a fabulous tea for two here. Fresh bread and pastries. Also scones with cream and jam. Everything was perfect and frankly I dont understand why I had read so many negative reviews. One I read had compared it with tea at the Ritz!!! Likely ten times the price. The chap who served us was polite and efficient. The... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Hi and thank you for your lovely review. We look forward to welcoming you back to enjoy another nice eating experience at Hotel Penzance and Bay Restaurant. More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After being let down by a hotel at ST Ives we found our selves at 16.00 looking for a hotel with facilities for disabled (ground floor or lifts) Ended up in Penzance at 18.00 with no luck . the Hotel Penzance was recommended, it was superb, A wonderful room with all the Extras, the latest coffee making machine, thick dressing... More

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Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Good evening and thank you for your review. We are pleased we were able to accommodate your needs and that everything was to your liking. Look out for our new season menus coming very soon. I'm writing this whilst looking out onto a lovely calm sunny evening here in Penzance. More

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Additional Information about Hotel Penzance

Also Known As:
Hotel Penzance Cornwall
Address: Britons Hill, Penzance TR18 3AE, England
Location: United Kingdom > England > Cornwall > Penzance
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Penzance
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Penzance 4*
Official Description (provided by the hotel):
4 Star independent Town House Hotel. Converted from 2 Edwardian merchant's houses and perched on a hill overlooking the busy Penzance waterfront and harbour. 25 individual rooms over 3 floors with warmth, comfort and service a priority. Open all year with a 2 rosette restaurant - The Bay Penzance - Ideally situated for all the sites of West Cornwall from The Lizard to St Ives and the Isles of Scilly. ... more   less 
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