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Hotel Penzance

4.0 of 5 Britons Hill, Penzance TR18 3AE, England
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Certificate of Excellence 2014
Hotel Penzance
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Hotel Penzance
Hotel Penzance
Hotel Penzance
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432 reviews from our community

Traveler rating
    284
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    26
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    6
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257
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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  • All months
    (432)
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    (110)
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had an excellent over night stay with lovely food and attentive but not intrusive service. This hotel strikes just the right balance, enabling guests to feel comfortable and completely relaxed, We chose the hotel as we had eaten there before so knew food was good, we would definitely visit again and recommend to friends. It was also very dog... More 

Was this review helpful? Yes
Greater London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel offers great location, and it is very comfortable. The restaurant is overpriced, and our steak tasted like fish. Very disappointing. The staff was good, but not exceptional. They should inform about the cat. It did not bother me, but as an allergic person, it would be good to know in advance

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, we are glad we made your stay a comfortable one and your comments have been noted and are being investigated. I hope you had a safe journey home and look forward to welcoming you when next visiting Penzance. More 

London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights over New Years. The hotel was easily findable with a sign on the main road pointing towards the hotel. The hotel also offers parking (around 8 spaces). Entered the hotel with a good welcoming and shown a few of the hotel communal areas and then my room. I wasn't happy with the room, as I... More 

Was this review helpful? Yes 3
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, It was lovely to meet you both and am really pleased you enjoyed your stay with us. We pride ourselves on the high standard of service we provide to our guests and that you appreciated it. The chocolates were yummy by the way, and thank you for the thought. We all hope you had a safe journey home... More 

Perth
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a couple of nights after new years while visiting friends who live locally. Having stayed in quite a few places in Penzance over the years feel confident in saying this is the best place to stay in the area. I had a tastefully decorated, spotlessly clean room with a lovely sea view. I didn't spend much... More 

Was this review helpful? Yes 1
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, Thank you for you comments and glad you chose the 'best place in Penzance' for your stay. We are all very proud to be at your service to ensure you feel comfortable. Jerry misses you and he is looking forward to your visit next time when he can come to your room for another snooze and then wake... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My spouse and I stayed Christmas week and were treated to a spacious room with incredible view of Mounts Bay. The staff were very friendly and attentive both from hotel and in dining room. Sue, the concierge answered all questions with excellent suggestions for places to visit, restaurants, etc. We had superior double room with perfect comfortable mattress. Wifi worked... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, Thank you for taking the time to post your review and we are all very happy you enjoyed your pre English Christmas break with us here at Hotel Penzance and also the weather was kind enough for you to visit Sennen and the rest of West Penwith. It was a pleasure to meet you both and hope you... More 

Newton Abbot, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Friendy staff at a hotel with high standards, top accomodation and setting, great transport links for walking the south west coast path. Excellent food, great wine selection and hugely varried choice at breack fast.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, Thank you for your comments and glad you enjoyed both our location and appreciated the high standard of accommodation we provide. The sun is shining today and is just perfect for walking off a lovely full and/or continental breakfast. We look forward to welcoming you next time. More 

Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

One night stay on the way to the Scillies and having never been to Penzance before was hoping to find a gem. Unfortunately this is not one. A modest hotel but rather scruffy in places, our room was cold and the bathroom so cold I couldn't face a shower, the bath panel was broken and the tiles on the floor... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, Happy New Year and thank you for your review. Your comments have been noted, they will be investigated. We are pleased your bed was comfy and that you enjoyed your breakfast, and good customer service. We do hope you had a safe journey home and look forward to welcoming you next time. More 

Plymouth, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent one night here just before Christmas as a little treat to ourselves and we were not disappointed. From our arrival onwards all the staff were attentive but not intrusive and the whole atmosphere was very relaxing. Our room had fantastic views over Mounts Bay and was very comfortable and spotlessly clean. We enjoyed cocktails before dinner in The Bay... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, We are pleased you enjoyed your 'little treat' by staying with us and that the team were on hand, when required, to give good service. Jerry is missing you and is sunning himself by the pool. We look forward to welcoming you again when the hot sunny days and the balmy evenings return so that you will be... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in Hotel Penzance for four nights over Christmas 2014. The staff really rose to the occasion and managed to exceed their own customary standards of excellence. They are an excellent team and relate well to their guests so that each one feels special. I stayed in my usual room with panoramic views over Mounts' Bay, a very comfortable... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Dominic, It was lovely to see you again and that we made your Christmas a memorable one. We all look forward to your visits and want to wish you a very Happy New Year for 2015. Looking forward to welcoming you next time. More 

Wiltshire, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a 3 night dinner, bed and breakfast package between Christmas and New Year, and had a lovely time. Breakfast each morning was a delight, with a wide range to choose from, which included smoked salmon, trout, smoked haddock, traditional Cornish breakfast, full continental, etc etc. The views from the restaurant are also worth a mention. The... More 

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, Thank you for your lovely review and we are all very happy you enjoyed your stay. We are able to accommodate both double or twin bed set up and a member of the team would have been more than happy to grant your request. Looking forward to welcoming you again and wish you a happy and healthy 2015. More 

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Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Location: United Kingdom > England > Cornwall > Penzance
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Penzance 4*
Number of rooms: 25
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Also Known As:
Hotel Penzance Cornwall

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