We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Penzance hotels

Hotel Penzance

4.0 of 5 Hotel   |   Britons Hill, Penzance TR18 3AE, England
Hotel amenities
Save Saved
You added Hotel Penzance to your Saves list
Hotel Penzance
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
88%
Ranked #1 of 4 Hotels in Penzance
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rose960 Munich, Germany
Write a Review

389 reviews from our community

Traveler rating
    251
    92
    25
    15
    6
See reviews for
39
233
46
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Munich, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in Hotel Penzance for 3 nights and enjoyed it very much. The staff was very friendly, the room very tidy and comfortable. The breakfast was delicious and there was a great choice of cereals etc. The town centre / train station is only a five-minute-walk away. A highly recommended place to stay when you are on a long... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your lovely review and we are all very pleased we made your stay both comfortable and luxurious. We look forward to welcoming you back and hope you had a safe journey home. More

State College, Pennsylvania
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff was friendly and helpful. The room (#16) was very small and it was hard to find a place to put a second suitcase (finally put it on top of the desk as there was nowhere else to have it without walking over it). Over room was over $400 per night, and I guess I expected more. The mattress... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your view and wish to advise that the mattress is a memory foam one which if you are used to a sprung mattress does feel slightly different. The classic sea view room 16, which has a built in wardrobe, is very popular with returning guests due to the cosiness of the room and also its... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Not much to say as it was great, room small but comfortable, bed super comfy, dinner and breakfast super and lastly staff very helpful. All good, nothing bad. Neatly forgot as I complain about this if it's bad, the wi-fi was super fast.

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your great review and that we made you feel comfortable. We are glad the wi fi was superfast for you as we do appreciate the importance of this when working on business and we look forward to welcoming you again on your next trip or perhaps a short break away from work. Hope you had... More

Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

excellent service. Wonderful views. friendly, helpful staff. The bay Restaurant is superb. This is the fifth time we have stayed here - over a 5 year period and will definitely be back. We do miss the selection on mini desserts though! Lovely to see Gerry the cat again too. Good to see the continuation of the art gallery - prefer... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, thank you for your fabulous review and it was lovely to see you. We are all very happy you had an excellent time once again. Gerry says 'hi' and Jon's intricate wildlife pictures are donning the walls once again. Your room tip made me smile as nearly all of our rooms have either a view of St Michaels... More

sint-pieters-leeuw
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

good quality, restaurant is excellent but cold (airco) and noisy, a very negative point is the car park, to small and narrow, not suitable for a bigger car and no possibilty to park the car in the surroundings

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your comment regarding the restaurant which has been investigated and corrected. We are very fortunate to be one of the few hotels in Penzance to offer car parking facilities with on road parking in front of the hotel also available. If parking is proving to be difficult a member of staff is always on hand... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Checked availability on the hotel's website and a superior room was available for the dates we wanted. Booked through Groupon but when we came to redeem the voucher we were told that the room is not available for groupon customers, only people paying full price! Terrible customer service, the man was very abrupt and was not willing to help us... More

Was this review helpful? Yes
Kehribar, Owner at Hotel Penzance, responded to this review

For clarity - No one can book the hotel VIA any deal site. From time to time we may make third party offers through the low season, always subject to availability, and advise bookers always to check with us first before any purchase, if a particular date is required, as all deals [as you should expect] are subject to an... More

1 review
4 of 5 stars Reviewed 1 week ago

We have stayed in many 4 and 5 star hotels but none has exceeded the friendliness and attention to customers needs found here. My wife is disabled disabled and greatly appreciated the efforts by staff to make her stay comfortable. The food in the restaurant was consistently of good quality. our superior room has a view over the harbour and... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, It was lovely to meet you both and Sam, and thank you for your review. We are all pleased you received the four star service expected of us, and we look forward to welcoming you on your next visit. More

Bath, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

If, like me, you prefer a hotel to the guest house/B&B experience you are often hard pressed to find accommodation at a reasonable standard in smaller seaside resorts. Thus, it's without hesitation that I recommend the Hotel Penzance. This seems to be a privately owned establishment and it is quite clear that the owners put a lot of effort into... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your very positive and detailed review, and also for appreciating our hard work. We are pleased you enjoyed your stay. The view from the terrace is particularly stunning today with guests basking by the heated pool as it is a calm, warm, barmy day here in Penzance. Hope you had a safe trip home and... More

Reedham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a lovely 4 night stay at this beautiful hotel, stayed in room 10 what a lovely room huge comfortable bed lovely bathroom nice and clean and the views were stunning! We ate in the hotel 3 nights out of 4 and the food was superb and breakfast was equally as good. What made our stay apart from... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guests, we are all very pleased we made your stay special and thank you for taking the time to post a review. We hope you had a safe journey home and look forward to welcoming you back to Hotel Penzance soon. More

Reading, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just returned from a really lovely stay at the Hotel Penzance, the room was lovely. Sue the receptionist was a dream, absolutely nothing was too much trouble. The bar, restaurant and pool were great and the views really stunning. We ate dinner outside on the last evening and looking across to the sea made the meal very special, the heaters... More

Was this review helpful? Yes
Kehribar, Guest Relations Manager at Hotel Penzance, responded to this review

Dear Guest, thank you for your lovely review and glad the luxurious topper met with your standard ensuring you a comfortable nights sleep. It was lovely to meet you and hope you had a safe journey home. We look forward to welcoming you again to Penzance and the hotel. More

Owners: What's your side of the story?
If you own or manage Hotel Penzance, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Penzance? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Penzance

Address: Britons Hill, Penzance TR18 3AE, England
Location: United Kingdom > England > Cornwall > Penzance
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Penzance 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Priceline, Travelocity, Tingo, Hotel.de and Venere so you can book your Hotel Penzance reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Penzance Cornwall

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (11)
Viewed
View from room (15)
Viewed
Dining (8)
Viewed
Pool/beach area (1)
Viewed
Bathroom (5)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
View from room (4)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Penzance with
any amenities