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Union Hotel

1 Chapel Street, Penzance TR18 4AE, England
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Union Hotel
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Ranked #53 of 88 Penzance B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
HealingOils Saltash, United Kingdom
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158 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saltash, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay, lashings of hot water for deep baths, comfy bed. Cooked breakfasts served with efficiency and a smile. Really friendly staff (especially Howie the manager). Parking, which for Penzance is a bonus! If there was one downside it was the coffee at breakfast, Howie you need proper coffee! saying that, highly recommended and will definitely be staying again.

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Senior Contributor
40 reviews 40 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I personally didn't like this hotel/B&B, the Room stunk and I had to ask to be cleaned again, the staff working on the kitchen was really friendly, the bed was reasonably comfortable and the breakfast was great, wifi very good, but because of the state of the room I wouldn't recommend it to anyone.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a wonderfully friendly and welcoming place to stay Excellent food Staff friendly helpful Already booked again Didn't want to leave Beautiful building with oodles of history So much to look at in every nook and cranny Have recommended to a number of friends Best of all its right in the centre of Penzance

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 1, 2015

This hotel is in an excellent location right in the center of Penzance. Although the hotel is old, and hence doesn't have a lift, this provides character that modern hotels do not have. I stayed here in October 2014 the night before I started my Lands End to John O'Groats cycling adventure; Hughey was very kind and let me secure... More 

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Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

Went for the Valentines meal at the Union Hotel on Saturday evening..had a lovely meal and the manager went out of his way to ensure we had a great time..a 3 course meal that included the choice of lobster thermodore and a bottle of wine for £21.95 per person..great value and a great meal..

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Skipton
2 reviews
5 of 5 stars Reviewed February 9, 2015

Another successful trip to the Union. It's a great place to stay, with good food and friendly staff. Some good entertainment provided at weekends and Howie the manager is an absolute star, who will do anything to make your stay a pleasant one.

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Newquay, United Kingdom
Top Contributor
113 reviews 113 reviews
44 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

what can I say positive about this place - well the bar area is lovely - went in for a couple of drinks last night - the manager is arrogant and rude. He has no people skills with the public - but can sit chatting and laughing with his 'friends'. Leaving staff to run the bar. He ignores customers -... More 

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1 review
4 of 5 stars Reviewed December 13, 2014

We stayed 2 nights whilst at a wedding and we're smitten. We both stay in hotels all over the world all the time for work. What a breath of fresh air to stay in such an individual and historic resting place. Our room was gorgeous, if quaint and certainly unique. Lovely lounge, excellent breakfast, very nice staff. It is what... More 

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Luton, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 7, 2014

Firstly, apologies for the late review. I'll explain why below. I chose this hotel for myself, my husband and my father to stay in during our summer break in Cornwall. The reason I chose this hotel is because when I was younger (and when my mum and nan were alive) I used to spend at least 12 weeks a year... More 

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Top Contributor
67 reviews 67 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 26, 2014

If you want something modern and pristine don't come here. If you want a great experience full of character and history. If you want fun, good food and great beer. If you want an ideally located hotel with parking in the centre of Penzance a short walk to bars, restaurants, clubs, galleries and the beach and harbour - then look... More 

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