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Union Hotel

1 Chapel Street, Penzance TR18 4AE, England
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Union Hotel
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Ranked #52 of 88 Penzance B&B and Inns
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155 reviews from our community

Traveler rating
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    20
    10
    13
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29
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in an excellent location right in the center of Penzance. Although the hotel is old, and hence doesn't have a lift, this provides character that modern hotels do not have. I stayed here in October 2014 the night before I started my Lands End to John O'Groats cycling adventure; Hughey was very kind and let me secure... More 

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

Went for the Valentines meal at the Union Hotel on Saturday evening..had a lovely meal and the manager went out of his way to ensure we had a great time..a 3 course meal that included the choice of lobster thermodore and a bottle of wine for £21.95 per person..great value and a great meal..

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Skipton
2 reviews
5 of 5 stars Reviewed February 9, 2015

Another successful trip to the Union. It's a great place to stay, with good food and friendly staff. Some good entertainment provided at weekends and Howie the manager is an absolute star, who will do anything to make your stay a pleasant one.

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Newquay, United Kingdom
Top Contributor
112 reviews 112 reviews
43 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

what can I say positive about this place - well the bar area is lovely - went in for a couple of drinks last night - the manager is arrogant and rude. He has no people skills with the public - but can sit chatting and laughing with his 'friends'. Leaving staff to run the bar. He ignores customers -... More 

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1 review
4 of 5 stars Reviewed December 13, 2014

We stayed 2 nights whilst at a wedding and we're smitten. We both stay in hotels all over the world all the time for work. What a breath of fresh air to stay in such an individual and historic resting place. Our room was gorgeous, if quaint and certainly unique. Lovely lounge, excellent breakfast, very nice staff. It is what... More 

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Luton, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 7, 2014

Firstly, apologies for the late review. I'll explain why below. I chose this hotel for myself, my husband and my father to stay in during our summer break in Cornwall. The reason I chose this hotel is because when I was younger (and when my mum and nan were alive) I used to spend at least 12 weeks a year... More 

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Top Contributor
63 reviews 63 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 26, 2014

If you want something modern and pristine don't come here. If you want a great experience full of character and history. If you want fun, good food and great beer. If you want an ideally located hotel with parking in the centre of Penzance a short walk to bars, restaurants, clubs, galleries and the beach and harbour - then look... More 

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Newton Abbot, United Kingdom
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 26, 2014

My husband has stayed at the Union Hotel on business several times, and knew it would be right up my street, so booked for a birthday present. It did, indeed, make my birthday. The hotel has bags of character and the staff were extremely friendly and helpful. Our room (number 24) was just perfect. The bed was probably one of... More 

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Portballintrae, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 19, 2014

Arrived to check into a single room. Third floor, fifty plus stairs and no lift. Energy saving light bulbs mean the room is always just gloomy. Bar manager was quite rude when our party asked about drinks for residents after the official bar closing time. No interest in looking after the residents at all. Vey poor. As a result none... More 

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2014

When we saw the reception we thought we were in a really low budget hotel. I was therefore surprised to see a beautiful lobby and a traditional but nicely decorated room. The staff was very friendly as well and the food delicious. The cook himself brought it to us and we had a nice chat and the bartender mixed our... More 

Was this review helpful? Yes 1
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