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All 85 Penzance B&Bs / inns

Union Hotel

1 Chapel Street, Penzance TR18 4AE, England
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Ranked #53 of 85 Penzance B&B and Inns
A recent review
5 of 5 stars reviewed 3 days ago
Edward W Halesworth, United Kingdom
  • Overview
  • Reviews (136)
  • Photos (34)
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  • Room tips (29)
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136 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Italian first
  • Swedish first
  • Any
English first
Halesworth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Union is full of character and history. Walking around it is endlessly fascinating: you find a portrait of Napoleon, a death mask of Lord Nelson, models of sailing ships and rooms full of French antiques. It's like staying in a stately home! The rooms are comfortable and individual. Mine had a fantastic view of the harbour, the sea and... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 of 5 stars Reviewed 1 week ago

What a rude old man for a receptionist! A terribly unkempt annoyed old man told us off (including my elderly in-laws) the moment we stepped into the hotel. He snapped at all of us & we never got a chance to explain that our email sent 3 weeks ago never got replied although we informed them how many children were... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has become our second home and this is because we love it here. One summer and one winter holiday not enough but all we can afford for now. The staff always remember us, what we like to drink and eat and are always so friendly amped helpful. New staff quickly became as warm and dear to us as the... More

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights as I was working locally. Chosen for it's location, I was looking forward to staying in a historic building in the centre of Penzance Sadly, my expectations weren't met. Firstly, my room was tired, musty and dirty: cobwebs adorned the walls, hairs in the bath and the soft furnishings torn (the bed valance was... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2014

We didn't use the hotel facility as we had family close by. We chose to use the onsite Hamilton Restaurant within the Union Hotel. We were greated by Howie who was most welcoming. We realised early on he has a very dry and sometimes sarcastic sense of humour, which, due to living up country appealed to us (not everyone gets... More

Was this review helpful? Yes 3
auckland new zealand
Top Contributor
170 reviews 170 reviews
66 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed June 1, 2014

Booked online and gave wrong date to Booking.com. By telephoning the Union the manager fixed all in a trice. We had a great room.....old but but modernised with excellent views and an opening window. (Shame they don't train the seagulls to shut up at 4am!) It was a Saturday night and they had a great jazz band.....a funky but very... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

This was such a beautiful hotel. The night I stayed with my Mum the hotel had a jazz band on so the atmosphere was electric! The owner was very friendly & warming as we arrived & we were made to feel like a member of a family. I highly recommend this hotel as this is the one I will be... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2014

Great location for everything! Walkable from the train and bus station and 5minute walk from the coast wall. The manager is 'enthusiastic' and a little 'eccentric' to say the least, and says what he thinks...so take nothing to heart! Once you've overcome the initial greetings he'll do anything to make your stay as comfortable as possible, and was very helpful... More

Was this review helpful? Yes 1
fortaleza, ce
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 2, 2014

This is a very ancient hotel that´s part of the history of England. In a very nice area inside the hotel was first announced the English victory at Trafalgar. Ask the manager, who is a very welcoming person to show you. The restaurant were the (good) breakfast is served is very beautiful with a lot of stuff from its closed... More

Was this review helpful? Yes 2
Luxembourg City, Luxembourg
Senior Reviewer
9 reviews 9 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 24, 2014

The staff is very friendly. The location is good. But the rooms are average, the biggest problem we had is in the bathroom where there's no shower and only a bathtub which makes it very infeasible to take a shower.

Was this review helpful? Yes 3
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Additional Information about Union Hotel

Address: 1 Chapel Street, Penzance TR18 4AE, England
Location: United Kingdom > England > Cornwall > Penzance
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Union Hotel Penzance, Cornwall

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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
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