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Union Hotel

1 Chapel Street, Penzance TR18 4AE, England
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Union Hotel
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Ranked #55 of 89 Penzance B&B and Inns
A recent review
5 of 5 stars reviewed 4 days ago
mandylauren Torquay
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Torquay
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm very glad I never took the time to read previous reviews - at best they are conflicting and I much prefer to make up my own mind. (I've read them now). This is Cornwall and you must expect a Cornish hotel. If you want a glitzy, gleaming hotel don't venture this far west (or continue another 4,000 miles west).... More 

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We left the Union Hotel this morning after a 4 night stay for a wedding. From the moment we arrived and were greeted by Howie we felt at home. If you are looking for a generic, shiny, plastic hotel then don't come to the Union. However if you want a friendly hotel with fantastic staff who will do anything for... More 

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London
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked three rooms for two nights for myself and two friends in early June. The hotel is an amazing building with a historic past but unfortunately appears to have lacked any investment for many years. The bedrooms were really shabby and not particularly clean with the most uncomfortable bed that I've ever encountered. The mattress seemed to sag into... More 

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Bedford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I needed somewhere for a couple of nights in Penzance where I'd chauffeured my mum and a relative from abroad so they could stay with Cornish family. I wanted somewhere with history, somewhere to work (wifi essential!) that was friendly. Well I got that and more. Lovely friendly staff. The hotel is steeped in history. It's just so NOT a... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Union Hotel in Chapel Street was fantastic. It was a very interesting hotel that had a lot of history about Nelson. It is situated on the most famous street in Penzance, and primed in a perfect location, central in the town and 5 minute walk from the sea. The room was very comfortable, and the whole decor throughout the hotel... More 

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England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

was unsure weather to stay at this hotel! the hotel is very quirky and has untold character, we was welcomed by a very nice man (Howie) he apologised that there was no lift and we were on top floor and explained it is a grade 2 listed building, was not happy with 1st room, Howie changed our room immediately! to... More 

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Torquay, United Kingdom
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5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Walking into the hotel itself you can see it has a lot of character and a quirky feel. There is a beer garden to the rear with a large bar just before you go up the stairs. The location is really good, as it is only a short walk into town. If you bear left at the front entrance there... More 

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Guernsey, United Kingdom
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11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had booked 2 single rooms at this hotel for my sister and me for 5 nights as our father was in hospital. After 12 hour journeys we arrived at about 9.20pm, having forewarned the hotel we would be late. We had to ring a bell at reception as the only member of staff was serving at the bar. She... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Food is second to none, staff are very friendly and accommodating. The hotel could do with a lick of paint but we only used the place for somewhere to sleep while we holidayed, and sleep we did. Very reasonably priced. Will be returning

Was this review helpful? Yes 1
swindon
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As the title says a little tired, but you are paying B&B price for a hotel. From the time we phoned and were suggested to book via their website for a 5% discount and cheaper than all the "room booking" websites.We found the staff were friendly, helpful and took an interest in what we had been doing. Although it is... More 

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