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The Lugger Hotel

The Promenade, 3 Marine Terrace, Penzance TR18 4DL, England
Hotel amenities
The Lugger Hotel
Best prices for: 1 room 1 guest
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Ranked #72 of 88 Penzance B&B and Inns
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124 reviews from our community

Traveler rating
    26
    31
    18
    25
    24
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25
56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tewkebury
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a friendly welcome and the room was lovely with the most amazing panoramic view. Have to agree that the hotel is a little "tired" but as value for money and certainly for our purpose, which was to have a relaxing weekend away with friends, do some fishing and have a few drinks, we couldn't fault it. Breakfast was... More 

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Champlemy, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My wife and I were unfortunately booked into this hotel after our flight was cancelled to the Isles of Scilly. After having lived in Cornwall for 30 years, we knew of the perhaps 'not perfect' reputation of this hotel beforehand, but were unprepared for our 'experience'. We presented ourselves at 'reception' which afforded no welcoming atmosphere and in fact resembled... More 

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Travelers are raving about these Penzance hotels

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The view and closeness to the seaside is a true benefit of this hotel. Unfortunately the service and dated nature of the hotel takes away from the view. Service on arrival was very abrupt leaving you feeling like an inconvenience as opposed to a paying guest. Room was clean with great view. No sink for cleaning hands in the dated... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The service that you receive here is absolutely dismal, we would never stay here again. Upon arrival at the hotel we pushed a buzzer to get the attention of the manager, who abruptly came over the intercom asking us what we wanted. When she finally made her way to the desk where no pleasantries were exchanged, she was extremely abrasive.... More 

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Letchworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 19, 2015

Never again! and rancid butter at breakfast, apart from that Penzance is a lovely place just a pity it was ruined by staying at a place like this, and it was not the cheapest place to stay either, I was quite offended looking at the photos they use to promote this glorified crack house

Was this review helpful? Yes 3
creator58
2 reviews
5 of 5 stars Reviewed February 10, 2015

I recently had a party in the function room and it was a great evening.The staff couldnt have been more helpful,friendly and accommodating and I really recommend to anyone wishing to have a party here

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Bristol, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 1, 2015

Good location but unfortunately that is where the positives end. The interior is in clear need of attention, peeling wallpaper and damp on the walls. Rooms are very draughty. Light didn't work in the toilet and the shower was a mere dribble. The place smells of cigarette smoke. Breakfast was cold and not even cooked through. Overall unsatisfactory and could... More 

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Hayle
1 review
5 of 5 stars Reviewed December 7, 2014

From the moment we arrived at the Lugger, we all felt the atmosphere and the decorations were excellent, the staff were warm and welcoming and what can I say about the carvery, this has to rate the best ever, everything was so delicious, the desserts were to die for, all in all we had a fabulous time and we will... More 

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1 review
5 of 5 stars Reviewed November 17, 2014

From the moment that I first set foot in the hotel I was greeted with warmth, courtesy and friendliness. The view from from my room was breathtaking, enjoying views across the bay and St Michaels mount, stunning location and to my surprise free parking along the seafront. Although ample parking in the hotel car park. I have been at the... More 

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Scarborough, United Kingdom
Top Contributor
125 reviews 125 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 18, 2014

After a very warm welcome we were shown to our room which looked great and had wonderful sea views. There were some minor problems with it but they were more than made up by the friendliness of the staff. The evening meal was wonderful

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Amenities