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Berties Lodge

East Street, Newquay TR7 1DB, England
Hotel amenities
Berties Lodge
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Ranked #51 of 51 Hotels in Newquay
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48 Reviews from our TripAdvisor Community

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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (6)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (2)
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South Wales
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 1 week ago

Our group arrived at check in time to no one on reception and no staff to be seen. We waited 20 minutes before one of our group decided to ask next door in the Victoria Hotel. It turned out that we had to check in next door, so we all hauled our bags to the hotel Victoria reception where the... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After arranging a stag weekend I read the reviews for Berties Lodge and the weeks up to the build up I was panic stricken. The thought of going into what was basically described by people as the 'Bangkok Hilton' gave me nightmares. There was no mould to be seen anywhere, the carpet was hoovered, there were pillows AND duvets! The... More 

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London, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Berties offers value for money if you're staying as a group and have a dorm room. If you want a single/double room, stay somewhere else as the price is not worth it. If you're just looking for a place to sleep, Berties is fine. Use caution if parking temporarily in the Hotel Victoria car park as it is controlled by... More 

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Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 10, 2015 via mobile

When we arrived, we walked into the reception area, where they had drum & bass music blaring away. Was very hard to hear what the receptionist was saying! He took a very long time to check us in. Our room wasn't clean! The carpet hadn't been hoovered, there was mould on the curtains & cobwebs everywhere! The TV was ancient... More 

Was this review helpful? Yes 1

Travelers are raving about these Newquay hotels

Southampton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 8, 2014

Stayed for two nights with 7 others on my nephews stag weekend, ages ranged from 23 to 63. There is a £30-00 per person insurance charge payable on arrival and entrance is through The Victoria Hotel. This is an old fashion hotel which has seen better days but looks grand and has a fair bit to offer. However we pass... More 

Was this review helpful? Yes 3
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 19, 2014

We booked a double room for a night stay. The price was cheap so we weren't expecting much but we were disappointed. Upon arrival we were asked to pay a £30 damages deposit per person (cash only - be aware!) which wasn't made clear upon booking. All we had in the room was a rickety double bed and nothing else.... More 

Was this review helpful? Yes 5
Telford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 28, 2014

We were there for a 2 night stag do. When we got there the receptionist was friendly, but told us that there's a £30 deposit. Not £30 per room, but per person! That's what we were paying each night to stay there anyway. Seems a bit steep to me, as even if we'd tried, I doubt we could have done... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 27, 2014

I have stayed in plenty of hostels in various countries and have never been asked to provide a cash deposit in case of damage to the room. The fact we had to pay this deposit had not been communicated to us advance and thus was an inconvenience. The room was so sparsely decorated that you would be hard pressed to... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 26, 2014

this place is very poorly maintained and is depressing. floors and walls have not been cleaned properly in ages. there was one small towel for the four of us. we were requested to pay a deposit which was not mentioned online when booking. considering the conditions, the place is overpriced.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

We booked for two nights for a Stag Do. The room cost £29 per person per night and was worth it for the room and the location we were in. We paid our £30 bond each on arrival and were told that if anything wasn't up to scratch when we entered the room all we needed to do was go... More 

Was this review helpful? Yes 1
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