my husband booked us in for the check in and chillout break the hotel did between christmas and new year. I have to say we both enjoyed it a lot. The spa is brilliant as good as any you will find anywhere, extremely relaxing, friendly therapists, treatments really did the trick for us. The hotel itself was very good, we... more

we stay in newquay alot and have been to most hotels . but this is one of the worst ive been in.it may of had a makeover but its still bad.reception staff waste of time.food just about edible its like a glorfied b&b .never again.keep away if you like the finer things in life.ok if you like b&b standards. more

Good points:- First off the service was excellent,great communication between the reception and the room cleaners. the sea view out of the rooms are second to none. nice clean rooms. bad Points:- as mentiond in the other review the sound proofing needs urgent seeing to.4:30 in the morning you can hear every crash bang wallop going on in the kitchen,hear... more

I stayed with my friend in august, by chance it was when the surf contest was on fistral beach, right by the hotel. This suited us fine - the hotel had loads of young surfer types staying, yum! We really enjoyed the Bay, it was funky inside with a great Bar, the Spa was also excellent. the rooms whilst not... more

I also went on the internet, and was prepared to be disappointed, (I was going on a coach trip, so had no option about where to stay.) However, it was better than I expected. The food was good, we got a sea view, and it is spectacular!. The rooms are ok, but the beds were not too good. For some... more

Fantastic views over Fistral beach and a nice spa are the only redeeming features of this overpriced, pretentious and scruffy hotel. Reception areas are dated and unwelcoming, dining room has great views but breakfast is poor, cheap cereals, juices and bread plus congealed kept warm cooked choice. The ancient lift is a joke, corridors need to be redecorated and the... more

After spending the previous week at a very grand 5* hotel in San Francisco, my wife and I were preparing ourselves for a stay at the other end of the scale after reading some of the comments on here beforehand. Sorry, but I can't understand some of the critisism against this hotel at all. We stayed at The Bay last... more

We have just returned from the Bay Hotel, Fistral Beach and must agree with the negative reviews and would advise people to stay elsewhere. As already discussed here, the hotel has recently added a spa to the facilities and this is definitely the best part of the hotel and an obvious attempt to detract from many other failings. If an... more

I didnt see the reviews on this site until after we returned from the Bay. I am glad I didnt because it would have misled me completely. I have to agree with DazK that our experience was actually very good, we found everything to be better than expected. The reviews here are quite misleading we think. It would be usefull... more