stayed whilst surfing in August the room was fantastic with great balcony overlooking fistral beach, quite large and modern style. the breakfasts were great, large selection of fresh stuff, dinners were also great, with good food also served in the hotel Bar. the spa was excellent,and treatments very professional. more

Lovely location overlooking Fistral Bay, great spa, comfortable hotel except stayed here twice and NO hot water on both occasions in different rooms. Woke at 2am and was freezing as "boiler had broken down". First stay, mix up at reception, staff polite, second stay key didn't work, and didn't have my booking, but staff very friendly. I will give this... more

We visited the Bay Hotel for a weekend break in January and we had a very relaxing stay. We found the hotel over the internet and when we phoned up the reception staff were very helpful and friendly. The booking process was easy and when we arrived they had even upgraded our room free of charge. Our room had amazing... more

Recommended by some friends we decided to try out the Check In and Chill Out offer for ourselves at the Bay Hotel, Fistral, Newquay, just before Christmas. It couldn't have been better. We arrived at about 4 pm with the Spa Aromatherapy massage booked in for each of us for 4.30 pm. Just time to check in to our comfortable... more

my husband booked us in for the check in and chillout break the hotel did between christmas and new year. I have to say we both enjoyed it a lot. The spa is brilliant as good as any you will find anywhere, extremely relaxing, friendly therapists, treatments really did the trick for us. The hotel itself was very good, we... more

we stay in newquay alot and have been to most hotels . but this is one of the worst ive been in.it may of had a makeover but its still bad.reception staff waste of time.food just about edible its like a glorfied b&b .never again.keep away if you like the finer things in life.ok if you like b&b standards. more

Good points:- First off the service was excellent,great communication between the reception and the room cleaners. the sea view out of the rooms are second to none. nice clean rooms. bad Points:- as mentiond in the other review the sound proofing needs urgent seeing to.4:30 in the morning you can hear every crash bang wallop going on in the kitchen,hear... more

I stayed with my friend in august, by chance it was when the surf contest was on fistral beach, right by the hotel. This suited us fine - the hotel had loads of young surfer types staying, yum! We really enjoyed the Bay, it was funky inside with a great Bar, the Spa was also excellent. the rooms whilst not... more

I also went on the internet, and was prepared to be disappointed, (I was going on a coach trip, so had no option about where to stay.) However, it was better than I expected. The food was good, we got a sea view, and it is spectacular!. The rooms are ok, but the beds were not too good. For some... more