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Bay Beresford Hotel

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Narrowcliff, Newquay TR7 2 PR, England
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604 Reviews from our TripAdvisor Community

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York, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Booked our trip to Newquay with our local travel agents,and thought we had got a bargain,we weren't disappointed,the meals were lovely,plenty of choice,hot,and the staff very friendly,the evening entertainment was spot on too,Bingo who doesn't love a game of that,the voucher for your drinks on a night,brilliant,we were quiet a bit younger then most staying in the hotel,but everybody made... More 

Helpful?
Thank Rita H
Liskeard, United Kingdom
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent Xmas here and couldn't have chosen a better place for this time. The staff were exceptional, especially Jackie, the manager, Brian, the restaurant manager and Trina who looked after our room so well and of course our lovely waitress. The food was superb and so much to choose from. Entertainment was excellent and the staff could not have... More 

Helpful?
1 Thank Judy R
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Judy Thank you for your great review, and the fact that you return to us regularly is the highest compliment you can pay. At the moment the Hotel is closed whilst the Restaurant and a floor of bedrooms are being refurbished, so we are all very excited about opening on the 1st February to lots of new areas. Hope... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

we had a fantastic time at New year's eve the entertainment was very good thanks to the brilliant efforts of all involved we will definitely come again next year but stay for longer so we can see more of cornwall

Helpful?
Thank valerie P
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Valerie Happy New Year! I am delighted that you enjoyed your New Year break with us, but you are right, 3 days isn't enough to see this lovely part of the Country. May and June are usuallybeautiful and well worth a visit then. Hope to see you again soon Kind regards Jackie Cunliffe General Manager More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We went there for the Christmas event 2015. Although our room was quite comfortable and clean it also had a sea view which was a delight. Now the bad bit. We was shown to our table for our meals in the dining room and our waitress Christanna was hard working, it's such a shame that the dining room really is... More 

Helpful?
1 Thank christhecaravan
NewquayBeresford, Front Office Manager at Bay Beresford Hotel, responded to this review

Hi Chris, Thank you for taking the time to comment on trip advisor. I was concerned to read your review and I am sorry that we were unable to make your stay perfect. I am glad to tell you the Restaurant is being refurbished as we speak and from February will give our customers a more contemporary environment to dine... More 

Ulverston, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 16, 2015

My wife and I travelled to this hotel on 30th November 2015, and were impressed by the appearance of the hotel in a prime location. It appeared clean and well looked after and the staff were very welcoming. Our room was clean and had obviously had a recent upgrade. Our problems began on the first morning when the hot water... More 

Helpful?
3 Thank tony5998
NewquayBeresford, Front Office Manager at Bay Beresford Hotel, responded to this review

Hi Tony, Thanks for taking the time to share your experience on trip advisor, your comment is greatly appreciated. I am sorry to hear you were not pleased with some aspects of your recent stay with us and I apologise for the inconvenience regarding to the water. There was a problem during your stay and, like you say, we offered... More 

Derby
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 15, 2015

Visited on a Shearings coach break and received excellent service at all times. Yes it is inconvenient changing at Corley services but they have all the facilities and it is an efficient way to keep costs down. We had a sea view room which was warm, clean and comfortable, a bit too warm and some road noise but nothing to... More 

Helpful?
Thank leisuretraveller19
NewquayBeresford, Front Office Manager at Bay Beresford Hotel, responded to this review

Hi, Thanks for your time to comment on TripAdvisor , we do appreciate your feedback and I am glad to hear you had a good time. Hope to see you again soon. Kind Regards Zoltan Szarvas Trainee Manager More 

Mansfield, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

This hotel is the best shearings hotel we have stayed in.like most hotels what you see is what you get..could not fault anything about this place..clean and comfortable rooms .,good food ,the staff very polite and helpfull ,would recommend any one booking a shearing holiday it a try...

Helpful?
1 Thank gypojohn1
NewquayBeresford, Front Office Manager at Bay Beresford Hotel, responded to this review

Hi John, Thank you for the great review. I am glad you have enjoyed yourself. Our staff works hard to deliver excellent customer service and its nice to be appreciated. Shearings offers excellent value for money with beautiful locations all around the country, well worth the visit. Hope to see you again soon. Kind Regards Zoltan Szarvas Trainee Manager More 

Liverpool, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 12, 2015

Just arrived back from a 5day break to the Beresford hotel,my 3 friends and myself had a great time, rooms nice and clean, food lovely and plenty of if loads of choice, our waiter was Katlin ( hope that is how you spell it ) he was really great and so pleasant, also Brian in the dining room was so... More 

Helpful?
Thank dotgilly
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Thank you for your great review, I am delighted that you and your friends had such a good time. Merry Christmas and Kind regards Jackie Cunliffe General Manager More 

Barrow-in-Furness, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 12, 2015

Lovely staff, particularly the waitresses and bar staff, very friendly and helpful. Public areas beautiful, family room adequate but not wonderful - damp on the ceiling and a little tired. Many coach parties at the same time which ensured that I never once managed to get the special meals which was disappointing. Like many other reviewers just returned from a... More 

Helpful?
1 Thank Angela H
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Angela Thank you for commenting on trip advisor about your recent stay with us. I am pleased that you enjoyed your stay with us and that you would consider coming back again. Merry Christmas and Kind Regards Jackie Cunliffe General Manager More 

Hitchin, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 11, 2015

Recently stayed at Beresford with Shearings. Hotel tired in places although I understand they are in process of doing it up. Bar and Lounge areas are lovely. Lifts too small and, as I am claustrophobic, I had to use the stairs which could do with having handrails on both sides for people with difficulty walking. Sea Room had lovely view... More 

Helpful?
Thank Judgejp
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Thank you for taking the time to comment on trip advisor, and I am glad that you enjoyed most aspects of your stay with us. Merry Christmas and Kind regards Jackie Cunliffe General Manager More 

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