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Bay Beresford Hotel

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Narrowcliff, Newquay TR7 2 PR, England
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Bay Beresford Hotel
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Bay Beresford Hotel
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522 Reviews from our TripAdvisor Community

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Traveler rating
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    110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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    (522)
  • Mar-May only
    (185)
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West Yorkshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited here for a week from 19 July with my mum this was our 1st Shearings holiday. The hotel is lovely, some areas downstairs have had a refurb and look lovely, some areas going up to the rooms do look tired, however everywhere was spotlessly clean. Room - Our twin room was on the 3rd floor we paid extra... More 

Was this review helpful? Yes 2
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Thank you for your fully comprehensive review of your stay with us, I think that you will really help someone who has visited trip advisor to get an in depth insight to a shearings holiday. The sea views are fantastic, and we worth the extra supplement, its just a shame that all the rooms cant be on the front... More 

st.yorks.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Beresford was most enjoyable. food, entertainment,comfort and cleanliness were excellent. Special mention to Earnesta, but all staff were outstanding.Our disabled room was the best we've stayed in, except the windows did not open but as refurbishment is still ongoing I'm sure this will be remedied. On to Shearing Coach Holidays. Not sure if we will partake... More 

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi I am delighted you enjoyed your recent stay with us, and took the time to comment on trip advisor. Ernesta is lovely, and is now one of the faces of Bay Hotels in the latest brochure! I will check the windows in room 119, and obviously sort it. Thank you again for your comments Kind regards Jackie Cunliffe General... More 

Durham, United Kingdom
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

Hotel nice but the bedroom we stayed in was very dated and in need of refurbishment number 201. Staff were very helpful and the dining room staff were very hard working ,and pleasant.Entertainment was pretty good.Great views if you have a sea view room.

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Thank you for your review of your recent stay with us, and I am glad that you enjoyed most aspects of your holiday. The Beresford is a very traditional hotel, and whilst we have a robust refurbishment programme, there are some more dated rooms than others. This year we have had our reception rooms refurbished, new lifts and bedrooms.... More 

Lincoln, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Beresford exactly 1 year ago on a trip with Shearings.I was wondering if they were resting on their laurels since last year but as again we went with Shearings. They were not.Although it was extra,we had room 49 as last, year, which had been renovated recently and was extremely roomy and comfortable and overlooked the beach..... More 

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Richard Thank you for taking the time to comment on trip advisor about your recent stay with us. The biggest compliment you can pay us is to return and I am so glad that we lived up to the expectation of your first visit. You are right, the views from the front rooms are glorious and well worth the... More 

Dunstable, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Just got back from a great holiday at the Beresford. Me the wife and my 8 year old son loved it. We stayed in room 114 not the best of views but so what. Restaurant staff excellent and a special mention for the lady cleaner of our room, you made our sons holiday just that little bit special, thank you.

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Paul I am so pleased you enjoyed yourselves with us, and you are right, Tina is a special lady, a little bit mad, but that's what we love about her! Hope to see you in Newquay again soon Kind regards Jackie Cunliffe General Manager More 

Wellingborough
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights as a base while house hunting and was very pleased that we chose this hotel. The room was small as was the en-suite, but very clean and thanks to Tina we had plenty of teas and coffees at all times. The food was excellent and for the price we paid for a self drive, which... More 

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NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Judy Thank you for your comments about your recent stay with us. I am so pleased that you enjoyed yourselves and hope that you found the right house! Hope to see you again soon Kind regards Jackie Cunliffe General Manager More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

we arrived at the hotel reception good but when we opened the door um just enough room to swing a cat It was tiny. I am over six feet the bed was small my wife was not pleased We got in touch with reception. No rooms available apart from sea views. As they were booked up with coaches if your... More 

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NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Stephen Thank you for reviewing your stay on trip advisor. I really think it would have been worth while to look at a sea view room, the panoramic view of the bay is beautiful. All of our rooms are different sizes, the Beresford is a traditional seaside hotel and has no uniformity to it at all. Our restaurant, as... More 

West Bridgford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay at the Berresford. Entertainment was excellent and Caroline a great entertainments manager. Hotel looked good, modern and comfortable and also room although we did upgrade to standard plus and sea view. Very convenient for town and cliff walks. Only downside was the restaurant. Staff were excellent but seated in top area towards back and tables were... More 

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Judy Thank you for reviewing your recent stay with us, I am so pleased that you had a good time! The restaurant is undergoing a major revamp in January, so hopefully the problem that you mention with the tables close together will be resolved. Kind regards Jackie Cunliffe General Manager More 

Aylesbury, United Kingdom
3 of 5 stars Reviewed 2 weeks ago

When we arrived at our room, there was no TV. We informed reception and the next day we got a brand new one delivered, so well done. We were in room 212 and the window overlooked a flat roof where Seagulls roosted and nested and throughout the night because there were fledglings the noise was horrific. Just sqwarking non stop.... More 

Was this review helpful? Yes
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi Mrs Duncan Thank you for taking the time to comment on trip advisor about your recent stay. I am glad that you found most aspects of your holiday to be enjoyable - except for the noisy seagulls!. Hope to see you again in the future Kind regards Jackie Cunliffe General Manager More 

Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed one night in this hotel and the only nice thing about this hotel is the view! We had a room with sea view for 55 Pounds per person, so quite expensive! The hotel is old and really needs a renovation! The room was very tiny! The shower was awful, nearly no water came out of the sprinkler, i... More 

Was this review helpful? Yes 1
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review

Hi I was very concerned to read your review of the negative experience you had at the Beresford Hotel. We take all guest comments very seriously and much prefer that we know about it during your stay in order that we have the chance to put the problem right. It is really difficult to investigate the issues as I do... More 

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