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Bay Beresford Hotel

Narrowcliff, Newquay TR7 2 PR, England
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Bay Beresford Hotel
Ranked #24 of 50 hotels in Newquay
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194 reviews from our community

Traveler rating
    28
    100
    37
    20
    9
See reviews for
Families
22
 
Couples
113
 
Solo
9
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Crewe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2013

visited May 2013 with Shearings. Staff friendly and food very good - plenty of choice and hot. Very dated decor but rooms clean. No lift though for whole of stay - a big disadvantage. People doing evening quizes need to ensure they have different questions and themes.

Was this review helpful? Yes 3
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi Thank you for taking the time to comment about your stay on Trip Advisor, it is such a useful site for potential guests to make their holiday decisions. I have taken you comments about the quizzes and will ensure that this doesnt happen again. Kind regards Jackie Cunliffe General Manager More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2013 via mobile

It was so nice for me and my boyfriend to get our first holiday away together to some where that we have not been before and staff at the hotel was nice and friendly and very helpful to and the coach driver he was very funny we will come back soon

Was this review helpful? Yes 3
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi I am delighted that you and your boyfriend had a good time with us and I hope to see you in Newquay again soon. Kind regards Jackie Cunliffe General Manager More

Dumfries, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2013

Visited this hotel at the beginning of May with a Shearing's Coach Holiday - the décor is a bit "tired" but the excellent food and pleasant and efficient staff more than made up for this. I need a special diet and was very impressed at how well this was catered for and was not made to feel a nuisance at... More

Was this review helpful? Yes 3
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi its great to hear that you enjoyed your stay with us, and thankyou for commenting on trip advisor. Shearings have some great deals going at the moment and with 48 hotels to choose from its such a good company to use. Kind regards Jackie Cunliffe General Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2013 via mobile

We were on a Shearings 3 night stay. All staff very helpful. Dining room staff very pleasant and couldn't do enough for us. 4 free drinks each per night were a bonus. Bar staff were very helpful and attentive. The rooms were always very clean and had all that we needed in them. The evening entertainment was very good all... More

Was this review helpful? Yes 2
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi I am so pleased that you enjoyed your stay with us, and that you have taken the time to put this on Trip Advisor. We hope to see you again soon Kind regards Jackie Cunliffe General Manager More

Warrington, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2013

We have just spent three nights at the Beresford Hotel with Shearing Holidays. My husband and I paid extra for a sea view and our room was fine. We requested for lift access for my Mum and my Father in law but on arrival were told that the lift for our rooms was out of order. We explained that both... More

Was this review helpful? Yes 1
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi Thank you for your comments, I can understand that if you were in room 301, which was refurbished this winter and has amazing views, that room 39 would seem dissapointing for your parents. I wish you had told us about the uncomfortable bed, we have spare mattresses and would have been only to happy to change a poor one.... More

Birchington, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2013

On arrival room allocation didn't match our names so had to show booking invoice, our room was No 52 the case outside was for room 32, plus no key in the door as expected, the ceiling and walls to our room were in poor condition. Things happen in three's, it did! that night a very apologetic barman dropped a glass... More

Was this review helpful? Yes 1
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi Thanks for commenting on trip advisor and I am sorry that you had a bad start to your holiday with us. We do try to make arrival as smooth as possible, but sometimes we do make mistakes. I am glad you enjoyed your breakfast and the view! Kind regards Jackie Cunliffe General Manager More

Hertfordshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 18, 2013

This is my third Shearings holiday and it definitely comes in at third place. My heart sank when our coach pulled up outside the Beresford Hotel. It looked old and tired and worn-out. However, my sea-view room was comfortable and clean apart from the carpet that looked as though it hadn’t been vacuumed for some time. The communal rooms were... More

Was this review helpful? Yes 2
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
June 8, 2013

Hi Thank you for taking the time to comment on trip advisor and I am glad to hear that some parts of your stay met your expectations. We are having problems with the lift on one side of the hotel and, you are right, it is old, however these few weeks are proving that it is far better to have... More

Solihull
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 17, 2013

Stayed there for 3 nights on the may bank holiday weekend. The location is great a short walk into town and opposite a beach. I upgraded to a sea view which was very nice. The staff were great and the food was good. I stayed in room 305 which was nice apart from problems with the water pressure in the... More

Was this review helpful? Yes 5
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
May 19, 2013

Hi thank you for taking the time to comment on trip advisor, and we are glad that you enjoyed yourself and liked your room. I am sorry that you had a problem with the shower in your room, but hope that you will come and visit us again soon. Kind regards Jackie Cunliffe General Manager More

Yorkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2013

We've just spent four nights at the Beresford on a Shearings holiday. The staff couldn't do enough for us and were obviously motivated by the management who were all 'hands on'. Waching them they all appeared to enjoy their work. The food was plentiful with a good selection and the entertainment was very good. The sea views from our bedroom... More

Was this review helpful? Yes 2
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
May 19, 2013

I am delighted that you enjoyed yourselves with us and that you intend to come back, that is always the best compliment you can pay us. I will ensure that the staff see your comments as they are proud of the service they offer and it is great to see that it is appreciated. Kind regards Jackie Cunliffe General Manager More

cheshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2013

We have just got back from the Beresford having been on a Shearings Coach holiday. The hotel is very clean, maybe parts a little dated, ie the lift!! The staff were amazing nothing was too much trouble . The breakfast and evening dinner were very good and the drinks vouchers most welcome. The entertainment each evening was good and we... More

Was this review helpful? Yes 3
NewquayBeresford, General Manager at Bay Beresford Hotel, responded to this review
May 19, 2013

Hi Thank you for your great comments, we are delighted that you enjoyed your stay and that you have taken the time to let others know! The Bay Inclusive package is a great deal and its popluarity definately fills our rooms! Why not try one of our other Bay Hotels, not all of them offer the Bay Inclusive Package, but... More

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Additional Information about Bay Beresford Hotel

Also Known As:
Beresford Hotel Newquay
Bay Beresford Hotel Newquay, Cornwall
Address: Narrowcliff, Newquay TR7 2 PR, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar/Lounge Free Breakfast Restaurant
Hotel Style:
#1 Best Value Hotels in Newquay
Price Range: $
Official Description (provided by the hotel):
The Beresford is situated in a superb position on the seafront, with marvellous views over Tolcarne Beach and the Atlantic Ocean. This hotel is ideally positioned for taking the short walk into Newquay’s bustling town centre or for taking in the stunning views of Cornwall’s rugged coastline. Many of the front facing rooms have superb views from the hotel’s cliff top position. The bar and ballroom provide pleasant surroundings in which to enjoy the entertainment and there are two comfortable lounges and a dedicated games area to enjoy. When the Atlantic swells roll in, our seafront conservatory is the perfect place to sit and watch the surfers take on the amazingly powerful waves! ... more   less 

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