i went on this site before going to stay at the reef island surf lodge, and got worried that i'd booked a rubbish hotel. when us 8 lads got there, i was expecting rude, unhelpful staff, which is what the reviews warned me of. what we actually got were very friendly, efficient, helpful, fun staff who couldn't have helped us... more

Not much to say that has not already been said. After my stay at Reef Surf Lodge, there is one thing that I have learnt which is to never book anymore a room or dorm by phone. Even re.-confirm the booking is useless. Reef Surf Lodge is way too expensive for what they have to offer (tiny little uncleaned room,... more

This hotel/lodge is a joke fitting 10 people into a room no bigger than my box room at home. It is no surprise they don't show photos of the rooms on thier webpage. They seem to have spent far too much on silly LCD TV than making the rooms well equipped for the guests. the biggest complaint was the staff... more

DO NOT STAY AT THIS HOSTEL 1. [--]/blood stains on sheets 2. Hotel prices for tiny hostel dormitory full of teenagers 3. Dishonest/inaccurate telephone booking system 4. Dishonest/inaccurate invoicing 5. Charge you for nights cancelled in advance and not staying 6. Inability to reconcile the above issues (manager not available to help) 7. Same owner of 5 other hostels/B&Bs in... more

Rubbish! We stayed here for a stag-do which if truth be said it was ok for as we didn't plan to spend much time in the room. 8 people stuffed into a 9 person room barely big enough for 3! We were told that we might have to put someone else up (of either sex) in the room if we... more

I’ve just returned from Reef Surf Lodge and I have never felt more compelled to write a review in my life! This place is awful, please do not waste your money. Visited Newquay last year and stayed in a fantastic place- Goofy’s Surf Lodge but they were full so we ended up staying in what has to be the worst... more

Very expensive for what you get. Beware, you are not allowed alcohol in your rooms, which is not clearly stated until you get there. You're bags get searched even when you are not in your rooms (which I might add, is completely illegal.) Also during my stay, some other random guests came into one of our rooms cause thay had... more

6 of us stayed in the "Penthouse" for 5 days whilst on a stag do. When we arrived we got read the riot act by the staff. We were advised that they weren't opening the bar until Friday as we might set a bad example to the young guests...haha! The penthouse didn't even have any wardrobes or drawers so we... more

I called this hotel to check for a group price and was sold on the idea of booking the penthouse suite with views of newquay, sauna, 42" plasma tv and living area. I called the ushers and best man and as I was told this was being booked up quickly and I needed to book up quick. I paid up... more