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Parkdean - Holywell Bay Holiday Park

Near Newquay | Cornwall, Newquay, England
Parkdean - Holywell Bay Holiday Park
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290 reviews from our community

Traveler rating
    73
    95
    68
    27
    27
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173
46
1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Recommended family break... Park was lovely and clean,caravan was spotless on arrival,staff all friendly,professional mannered,helpful people and the beach was great for both the kids and the adults,and only a short walk from site. The only fault we could find was having no phone signal (later found out land is owned by M.O.D so nothing to do with park) but... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we have just returned from Holywell bay. We had a fantastic holiday. The caravan, park was clean. The children enjoyed the disco , evening entertaining. The downside , was a strange smell coming from the bathroom/toilet even if u spray air freshener. There was no signal so we end up getting used to it. The staff were very friendly.

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week at holywell bay and absolutely loved it. Only really used it as a base as was out every day but found all staff very friendly and helpful . We were located right next to the kids play park so my little boy was really happy and was playing most evenings whilst we watched from caravan... More 

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Burton upon Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A great weekend getaway spent with the family in a wonderful location! beautiful views and beaches, great customer service staff willing to go out there way to help others. unfortunately the only complaint i can make ( my son) there was no phone signal even though he could get on the wifi.... but that wasnt a problem for me as... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We have just arrived home from a holiday I wish we never bothered with. No signal. Extremely unclean in the children's play area.we requested it to be clean but the staff laughed at us and said it's fine. We also on the second night ordered food there to find it was all under cooked and myself and my mother got... More 

Was this review helpful? Yes 4
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Thanks for taking the time to speak with me regarding your experience, I appreciate you allowing us the opportunity to look into and to respond to the concerns you made us aware of. As mentioned, if you do have any further questions or queries, please don't hesitate to contact me directly. Best regards, Chevon More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely place to stay, expensive on site and the bar club house although updated is lacking something. But right next to one of the best beaches in Cornwall. No signal or wifi so old school. Nice for a weekend 'sun' holiday but that's it. Lovely and clean though. Used to be fabulous but nothing to rave about now. Better in... More 

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Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Very poor service arcade was closed laundret machines wasnt working even the in site swimming pool was closed entertainment was poor very exspensive in the bar and the food. Waited for 2 hours at reception cos the caravan wasnt ready when they had 2 weeks to get it clean! Even my kids didnt enjoy themselves the only thing they liked... More 

Was this review helpful? Yes 7
PDService, Manager at Parkdean - Holywell Bay Holiday Park, responded to this review

Hi, Thanks for your review and for your honest comments. We're sorry you feel that Holywell Bay wasn't for you. I have fed your comments back to our management team to be made aware of, guest feedback is hugely important to us and a great way to improve so we appreciate your comments. Kind Regards Penny More 

Southend-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here over Easter and have no complaints. This was the third time we've stayed here and it was perfect. No phone signal but I enjoyed the peace and even the kids got used to it. The beach is really close and one of my sons loved that. Food in the bar was good, caravan clean and the whole site... More 

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a fairly secluded holiday park close to the sandy beach near the scenic town of Newquay. It is an ideal base to explore the beautiful landscape of Cornwall from. We stayed in a very clean and comfortable caravan. There is a varied menu in the bar which we sampled, very enjoyable and good value. There is free Wi-Fi... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Can not fault anything about the place as it was cheap enough with a beach 10 mins walk away from us, there are things to do on site, hoping to have the swimming pool? Please check its open before being disappointed lol

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