We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 52 Newquay hotels

The Sutherland Hotel

29 Mount Wise, Newquay, England
Hotel amenities
  • Overview
  • Reviews (88)
  • Photos (20)
  • Amenities
  • Q&A
  • Room tips (4)
  • Location
  • More
The Sutherland Hotel
Ranked #38 of 52 hotels in Newquay
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Newquay
Check In Check Out
Write a Review

88 people have reviewed this hotel

Traveler rating
    17
    23
    10
    5
    33
See reviews for
Families
0
5
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Taunton, United Kingdom
1 review
2 of 5 stars Reviewed June 16, 2014

Our room had no toilet door, no towels, shower was either cold, red hot, or a not working. The walls in room vibrated every time someone used a tap. There was a fight outside our room at 5 in the morning. UHT milk was gone off and no staff around to get fresh milk. Ok we didnt expect much as... More

Was this review helpful? Yes
Saint Mawgan, Cornwall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014

In contrast to many reviews on here, my stay at the Sutherland was a pleasant experience. A friendly welcome, excellent value and a spacious en-suite room a stones throw from Newquay town centre. The bar is cheap, the room was clean and the booking process very straight forward. My only gripe was loud music from a neighbouring room being played... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 16, 2013

First a reality check, if you are thinking of taking the wife or girlfriend to this place for a romantic/dirty weekend I’d give it a miss and look for another venue because she is likely to be disappointed (unless she downs pints like a rugby player). I would say this hotel is primarily in business to provide a service to... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed July 18, 2013 via mobile

Just been with 16 other lads to the Sutherland on my stag do, we were met by a woman in the downstairs bar, she was very friendly and told us all the rules etc... That night, we got back to the hotel at around 3.30 in the morning, where they were happy to still serve us drink! After a few... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 24, 2013

Stayed on the top floor in room 33. The hotel is very smelly, damp and half the furniture in our room was in a state of needing to be chucked out. Shower was dangerous if you can call it a shower one minute scolding hot next freezing cold and water dribbled out. Wouldn't bother with the bar as regarding cheap... More

Was this review helpful? Yes 1
Swansea, United Kingdom
1 review
4 of 5 stars Reviewed April 17, 2013

We came down to Newquay to have a good time and thats what we got. Roger the barman booked us in and poured the beer at the same time. Good start! The place is clean but a bit battered, only to be expected tho - we were there with another stag do and a rugby team! Staff very helpful beer... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 8, 2013 via mobile

15 of us came down over easter period for a hen party, rooms were clean and fresh towels provided daily, staff were very nice always willing to help when needed;)! Bar was open till late and they also opened top bar for us to carry on drinking, breakfast was great every morning would definatly come back and stay here the... More

Was this review helpful? Yes
Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 7, 2013

10 of us recently stayed in the Sutherland Hotel for a weekend stag do. The hotel hasn't been updated for some time and if you look closely enough you will find faults (we had a broken shower, blown bulb, some iffy looking stains on the walls and carpets). However, there are several good points:- the bar downstairs is open til... More

Was this review helpful? Yes
northampton
1 review
4 of 5 stars Reviewed January 18, 2013

We ignored the last 2 reviews and10 of us booked for New Year. What a fun time - really good choice even had a sea view. Value for money with great staff and well priced booze.2 minutes walk to everything in Newquay. Highly recommended.

Was this review helpful? Yes
Berkshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2012

This hotel is filthy, smelled of sick, god knows what on the walls and floor. The sheets were clean but the beds were damaged. Wallpaper peeling off the walls, damp in the bathrooms. Beyond awful. STAY AWAY!

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Sutherland Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Sutherland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Sutherland Hotel

Address: 29 Mount Wise, Newquay, England
Location: United Kingdom > England > Cornwall > Newquay
Also Known As:
Sutherland Hotel Newquay
The Sutherland Hotel Newquay, Cornwall

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Other (8)

Amenities

Bar / Lounge Beverage Selection Free Parking Pets Allowed ( Dog / Pet Friendly )
Official Description (provided by the hotel)
Parties of any sort and size are welcome - Stags/Hens (fancy dress optional!), Sports Groups (fixtures can be arranged) and if you think you'll be hungry on arrival, food can be arranged providing it has been booked beforehand. If you would like a stripper, male or female, we can organise it! If you want to paintball, go-kart, horse ride, surf etc. we can help there as well, we just want you to enjoy yourselves. The Sutherland at a glance... 29 Bedrooms, 24 ensuite (single to multiples) All Groups Welcome (Stag, Hen, Sports) Own Public Free House - "The Top of the Town" Residents Licensed Bar / Lounge Most rooms en-suite Colour TV in all rooms Tea and coffee making facilities ... more   less 
Number of rooms
29

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added The Sutherland Hotel to your Saves list