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The Sutherland Hotel

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 31 traveler reviews
  • What to Expect:
    • 3 based on 19 reviews Rooms
    • 3 based on 18 reviews Service
    • 3 based on 19 reviews Value
    • 3 based on 19 reviews Cleanliness
    • 3.5 based on 4 reviews Dining
  • Recommended For:
    • 60% based on 20 reviews Young singles
    • 40% based on 20 reviews Families with teenagers
    • 20% based on 20 reviews Older travelers
    • 20% based on 20 reviews Pet owners
    • 20% based on 20 reviews Families with young children

Reviews of The Sutherland Hotel

( 1-10 of 31 )
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1 of 5 stars
Cambridge
Apr 2, 2008

This hotel lacks one thing...............................DEMOLITION! Dirty rooms, room facilities poor, but staff were frendly and I did have hot water. more

Apr 1, 2008

For £25 a night you can't really expect too much from a hotel room. The hotel could do with a good paint job as it looks at least 20odd years since it has been renovated. I can deal with that though as I was there for a stag do. What I couldn't handle was the fact that it was a... more

Mar 30, 2008

We booked a mid week break and had a great time. We will be returning next year with friends. We were greeted when we arrived and were taken to our room which was spacious and had a lovely view of the sea. The staff were friendly and welcoming, happy to advise us of interesting places to visit during our stay. more

Sep 26, 2007

came down for a family birthday being held at the hotel . picked up our key from the bar down stairs, got to rooms clean and tidy had a great veiw over newquay bay,from room .the hotel did the food very nice had a great time with disco ,the party was great .we did get up for beakfast great food... more

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1 of 5 stars
Bristol, England
Sep 16, 2007

Well, where to start. The hotel may look OK from the outside but that is one thing that can't be said about the inside. The "hotel" boasts inadequate facilities from no working lights in the shower or toilet too no locks on the window - which we happened to get burgled through. Perhaps we were just unlucky however we weren't... more

Management response from
donkeyManchester, owner

I very much resent the implication that the thefts from the rooms were done with a key. We were not the only establishment to be burgled, there was actually an old lady in one of the rooms attacked in the next door hotel. The police have copies of the CCTV footage showing the corridors at the times in question and...

Aug 3, 2007

This is a great hotel to stay i've been there many times and its always been a great weekend i would highly recommend it to any one who wants a good time. The hotel is nice and has good facilities and the staff are all very helpfull and friendly. I like it that much i will be goin back to... more

Aug 1, 2007

Stayed earlier in the year with my partner and loved it so I went back for my stag do. What a great three days. If you want a good time stay here. more

Jul 27, 2007
1/1 found this review helpful

had a great time staying at the sutherland hotel. we come most years and never get tired of it. newquay is a loverly place with great beaches and good views. the family run sutherland offers fantastic value, friendly staff , good food. the top of the town pub at the hotel has a great atmoshere with locals and holiday makers.... more

Jul 23, 2007

Terrible.. no meet and greet just given a key, had to go to the pub downstairs shown our room, we did have nice vews and it was bigger than other rooms but it was dirty, bathroom was horrid and it was really noisey. We paid £30 each for each night and I think they do pretty well out of it... more

Jul 21, 2007

I stayed in the Sutherland Hotel with my husband and my two children for a long weekend.I felt that they were really helpfull and are kid friendly.The rooms were cleaned regulary.The shops, beach and aquarium were only a few minutes walk from the hotel.They had a lot of information on what to do in the area and they also have... more

Reviews of The Sutherland Hotel

( 1-10 of 31 )
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Location: Newquay, Cornwall
$44*
*Average price
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The Sutherland Hotel Address

29 Mount Wise, Newquay, England