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All 51 Newquay hotels

The Sutherland Hotel

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29 Mount Wise, Newquay, England
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The Sutherland Hotel
Ranked #37 of 51 hotels in Newquay
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91 people have reviewed this hotel

Traveler rating
    18
    23
    11
    5
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I personally advise NOT to use the hotel, needs some major repair work, door broken, no toilet roll, noisy and not very hygienic, disappointed for the holiday, the staff are nice but the cleaners do not even attempt to ask if you need anything, we also found bugs and black mould on most of the walls.

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1 review
5 of 5 stars Reviewed 2 weeks ago

love the sutherland hotel , basic but clean and cheap , staff really friendly and the breakfast was superb .ideal location to everything , shops , restaurants pubs and nightlife . will definately be going back next year

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Minehead, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed there for one night. The room was very basic, but that was all we need - bed and shower. We couldn't find anything and that was last chance or we could sleep on the beach. The lady was honest with us - she had last two rooms and said that one of them had no bathroom door... More

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Taunton, United Kingdom
1 review
2 of 5 stars Reviewed June 16, 2014

Our room had no toilet door, no towels, shower was either cold, red hot, or a not working. The walls in room vibrated every time someone used a tap. There was a fight outside our room at 5 in the morning. UHT milk was gone off and no staff around to get fresh milk. Ok we didnt expect much as... More

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Saint Mawgan, Cornwall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014

In contrast to many reviews on here, my stay at the Sutherland was a pleasant experience. A friendly welcome, excellent value and a spacious en-suite room a stones throw from Newquay town centre. The bar is cheap, the room was clean and the booking process very straight forward. My only gripe was loud music from a neighbouring room being played... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 16, 2013

First a reality check, if you are thinking of taking the wife or girlfriend to this place for a romantic/dirty weekend I’d give it a miss and look for another venue because she is likely to be disappointed (unless she downs pints like a rugby player). I would say this hotel is primarily in business to provide a service to... More

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1 review
3 of 5 stars Reviewed July 18, 2013 via mobile

Just been with 16 other lads to the Sutherland on my stag do, we were met by a woman in the downstairs bar, she was very friendly and told us all the rules etc... That night, we got back to the hotel at around 3.30 in the morning, where they were happy to still serve us drink! After a few... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 24, 2013

Stayed on the top floor in room 33. The hotel is very smelly, damp and half the furniture in our room was in a state of needing to be chucked out. Shower was dangerous if you can call it a shower one minute scolding hot next freezing cold and water dribbled out. Wouldn't bother with the bar as regarding cheap... More

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Swansea, United Kingdom
1 review
4 of 5 stars Reviewed April 17, 2013

We came down to Newquay to have a good time and thats what we got. Roger the barman booked us in and poured the beer at the same time. Good start! The place is clean but a bit battered, only to be expected tho - we were there with another stag do and a rugby team! Staff very helpful beer... More

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1 review
5 of 5 stars Reviewed April 8, 2013 via mobile

15 of us came down over easter period for a hen party, rooms were clean and fresh towels provided daily, staff were very nice always willing to help when needed;)! Bar was open till late and they also opened top bar for us to carry on drinking, breakfast was great every morning would definatly come back and stay here the... More

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Additional Information about The Sutherland Hotel

Address: 29 Mount Wise, Newquay, England
Location: United Kingdom > England > Cornwall > Newquay
Also Known As:
Sutherland Hotel Newquay
The Sutherland Hotel Newquay, Cornwall

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Amenities

Bar / Lounge Beverage Selection Free Parking Pets Allowed ( Dog / Pet Friendly )
Official Description (provided by the hotel)
Parties of any sort and size are welcome - Stags/Hens (fancy dress optional!), Sports Groups (fixtures can be arranged) and if you think you'll be hungry on arrival, food can be arranged providing it has been booked beforehand. If you would like a stripper, male or female, we can organise it! If you want to paintball, go-kart, horse ride, surf etc. we can help there as well, we just want you to enjoy yourselves. The Sutherland at a glance... 29 Bedrooms, 24 ensuite (single to multiples) All Groups Welcome (Stag, Hen, Sports) Own Public Free House - "The Top of the Town" Residents Licensed Bar / Lounge Most rooms en-suite Colour TV in all rooms Tea and coffee making facilities ... more   less 
Number of rooms
29

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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