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The Sutherland Hotel

29 Mount Wise, Newquay, England
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105 Reviews from our TripAdvisor Community

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Traveler rating
    23
    24
    12
    5
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (31)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (12)
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Channel Islands, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I was booked with another hotel that really didn't advertise right and what a let down, so upon finding this hotel just off the main part of the town shopping areas and more quite for a better night sleep, yet just a few minutes to the beach I really couldn't of asked for a better hotel, nothing was to much... More 

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Wakefield, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

You want cheap and tacky then come here. Our tv didnt work, shower wasnt running hot water then the water would stop. U can hear everybody talkin in there rooms, doors banging and some people like to have there tvs extremely loud. Theres no one on the front desk all night even at 7am theres no one there. Its extremely... More 

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Travelers are raving about these Newquay hotels

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hospitality, clean room and great service. Godfrey (the manager) made my stay, a wonderful character. A must for stag do's. Great location, 2 minutes walk from the town centre, set right in the heart of newquay with wonderful sea views.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

It was an amazing location with it being right in the the town. Nothing flash but perfect for stag dos! The staff were very friendly and helpful. Out room was very basic but clean. The staff were very friendly and more than willing to help. Perfect for the location for the delights of the Newquay nightlife!!

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St Austell, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2015

Imagine your worst possible hotel experience. Double it and it will still come nowhere near to describe this appalling hotel. We were booked in through a company called Chilli |Sauce who insisted we pay our balance before they released the name of the hotel they had booked us in and I now know why. This hotel should be condemned and... More 

Was this review helpful? Yes 1
Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed June 28, 2015

Excellent hotel for a stag do! Had everything you would want from a stag do hotel including blood stained carpet, mouldy sinks and a hole in the wall. The shower was cold at best and the cleaners knocked on the door at half 7. Perfectly situated just up the hill from the main strip. Don't use their own bar though... More 

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Plymouth, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 28, 2015

Expectations were not too high for a stag hotel but believe me I clearly overestimated just how bad it would be. Minging is too fine a description, filthy, damaged furniture and equipment, electrics looked dodgy and if you think you would get out in an emergency, forget it. they also had the nerve to ask for a security deposit of... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015 via mobile

the worst most dirtiest place i have ever stayed..disgusting no bathroom doors carpet not hoovered stained and smelly whole place not cleaned looked like it had seen cleaning products in years. i disinfected everything once i got home

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 31, 2015

Absolute disgrace of an establishment. I'm hoping I didn't catch aids from my stay here. Broken room doors, violent hateful staff, That god awful stench, flat pints, period blood on my sheets and 2 oaf like men stomping around the place till the early hours banging and screaming. I reckon a night in Dartmoor prison would be a step up... More 

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Yeovil, United Kingdom
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 26, 2015

I stayed at the Sutherland Hotel for 2 nights in a large group of lads on a Stag Weekend from 22 May 2015. This Hotel is great for this type of weekend away in Newquay being a short walk from the beaches, Town centre, Bars & Clubs and there are plenty of places to eat close by. The room was... More 

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Amenities