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Portbyhan Hotel

Hotel website
The Quay | West Looe, Looe PL13 2BU, England
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Portbyhan Hotel
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Portbyhan Hotel
Portbyhan Hotel
Portbyhan Hotel
Review This Hotel

125 reviews from our community

Traveler rating
    82
    34
    9
    0
    0
See reviews for
21
55
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Despite unobtrusive renovations we have just enjoyed a looevly 4 night stay.Food was excellent with a wide choice and plenty of it Staff were friendly and most accommodating and the bar prices very reasonable.Front of hotel room views were fantastic of the river and all its goings on.We would definitely go back again and thoroughly recommend a visit to this... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Daughter,Her partner,My Wife and Myself.Went on a five day coach trip to The Portbyhan Hotel in Looe Cornwall.On arrival we were greeted by Anne, who gave us a very warm welcome.We were directed to the restaurant where a delicious cream tea awaited us.While we were enjoying this, our cases were being placed in our rooms. They then came around... More 

Was this review helpful? Yes 1
Brecon, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back Portbyhan really nice hotel spotlessly clean the food was good and all the staff very friendly and helpful but got to mention Mathew who done a bingo and quiz night he was great had a very engoyable stay

Was this review helpful? Yes 1
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good afternoon and thank you for kind words. Matthew is quite a character and feature of the hotel especially with his Cornish sense of humour. I am delighted you enjoyed our staff and the food, and particularly to the Housekeepers who do work extremely hard and take great pride in their work, often unsung heroes! We are very much looking... More 

Exeter, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying in looe, but at a b&b. Decided to look for an evening meal. But had not booked anywhere. We walked in on a Saturday night to a great welcome and after a very short wait were given a table in the window. The drinks were cheaper than in some of the local pubs. Service was great. And... More 

Was this review helpful? Yes 2
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good afternoon and thank you for such a fantastic review. I am so happy to know that we hit so many high notes, I can ask little more than to see that you will stay with us on your next trip to Looe. As I have said on many occasions on this site, we have a wonderful team here and... More 

Swansea, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second visit. As like the first it was perfect, could not find a fault. Had balcony each time, wonderful.We had tea in bed and enjoyed looking out. The staff are all so friendly ( Jack and Emma ) remembered us from last year. Its a BIG winner for Edwards. Thankyou all, see you next year

Was this review helpful? Yes 2
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good morning and thank you for such a personal review. I have made sure Jack and Emma have seen your comments, it does mean a great deal to receive such a compliment, they are very grateful. You are quite right, the balcony rooms are a treat not to be missed - we will make sure we have yours ready for... More 

Tenby, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a very enjoyable stay, everything was first class. The Staff are very friendly and helpful and the food was excellent. Beds comfortable and our room with a Sea View was great. Would definately recommend this Hotel. Thank you all.

Was this review helpful? Yes 3
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good evening and thank you for taking the time to post your review. I am delighted that you enjoyed your stay with us - especially that sea view. I am so pleased you would recommend us, that vote of confidence is so important and very much appreciated. From all at The Portbyhan Philip More 

Swansea, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived at hotel with a great friendly welcome.Scone tea awaiting us Luggage taken up to rooms as we had tea. Very comfortable beds & pillows.Lovely clean rooms with nice décor. Nothing was too much trouble,staff always on hand to answer any queries. We asked about bus services & they gave us a ready printed timetable. which was very useful. Whatever... More 

Was this review helpful? Yes 3
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good evening and thank you for your wonderful review. We are certainly very lucky with the team here, they have a wonderfully positive attitude and genuinely love what they do. I am so pleased that the feedback from people you spoke to was so positive - again, we are lucky and extremely grateful for the overwhelming local support we get... More 

Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed with our 2 infant sons at the portbyhan in October in what was a bit of a last minute booking. The Hotel itself has a modern frontage with a glass wall and dining room overlooking the beautiful harbour, this has to be the gold star for the hotel. The rest of the interior is clean, and well appointed... More 

Was this review helpful? Yes 4
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good evening and thank you for taking the time to post your review. I am grateful for your constructive observations and feedback - I am sure you will be happy to learn that we are just completing our final refurbishment which addresses many of the points you have raised. I am sorry if you experienced delays in breakfast service, when... More 

Tredegar, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

In spite of on-going refurbishment, the Portbyhan Hotel provided high standards of service, food and accommodation during our recent stay. Ideally located, this most friendly, relaxed and welcoming of hotels is also highly regarded by locals for its catering, and deserves every success. Peter & Barbara Morgan Jones

Was this review helpful? Yes 5
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good afternoon and thank you for your generous review. You are absolutely right about the tremendous support we receive from the Looe community especially through this refurbishment period - the town is as excited as we are to see the hotel in its full glory - hopefully you will come again to enjoy us when we are all done and... More 

polperro
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2015

My family and myself went for a carvery on the 08/02/15 and it was amazing!!! It was that good that when my family had afters I decided to have another roast! Everything was really lovely! I fnd it hard to find the perfect sunday lunch as many chefs mess up certain things like gravey but this was really really good!... More 

Was this review helpful? Yes 3
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Good afternoon and please accept my apologies for the delay in my reply. Thank you so much for your glowing review. We do try our best not to mess it up - particularly the gravy and I am delighted that we seem to be succeeding thus far. We very much look forward to seeing you again for a couple more... More 

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