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Trelawne Manor Holiday Park

Certificate of Excellence
Trelawne Manor, Looe PL13 2NA, England
Trelawne Manor Holiday Park
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317 reviews from our community

Traveler rating
    151
    91
    37
    13
    25
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177
34
2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here in a budget 6 berth caravan with my son and his family everything was excellant clean everything you would need and we were able to bring the dog food was good at the den and entertainment good pool was a little chilly , only criticism is that the entertainer starts too late when you have young children maybe... More 

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Sue Thank you for taking the time to write such a fantastic review. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed on to the whole park team. I am delighted to hear that you will be coming back to... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived on Monday 18th may to find we were in a apartment, so went to reception, who were extremely helpful & arranged for us to upgrade to a gold caravan, which this was amazing. we loved this place & will be coming back again next June for a week

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Claire Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. We are happy that you thought the staff were helpful and we will pass your comments on to them. Your review shows the importance of letting management know when there is a problem. We look forward to welcoming you again very... More 

Dawlish, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Visited recently as a friends mum has a caravan down there. The staff were really pleasant and the entertainment was great! Involved all ages. Will definitely be visiting again for a day or for a weekend or week holiday.

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Kayleigh What a wonderful review, thank you, we really appreciate it. We try our best to cater for everyone and your review shows that we are getting it right. Your praise will mean so much to the management and staff at the park. They all work extremely hard to make everyone’s stay enjoyable. We hope to welcome you again... More 

Westbourne, Dorset
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

just come back from staying there with my husband and we had a great time. the caravan needed a bit of cleaning on arrival but it might be that the cleaners don't have a lot of time to clean each caravan. we had chosen a silver caravan as it wasn't much more money than the bronze and we were pleasantly... More 

Was this review helpful? Yes 2
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Lolo Thank you very much for leaving us such a lovely review, we really appreciate it. Your comments have been passed on to all departments. Once again our catering team has been singled out for extra praise and there is no doubt that they deserve it. They are doing a brilliant job this year and work extremely hard to... More 

Kent, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent that's all I can say /lodge, food ,entertainment staff , Stripey James and his wonderful team /superman sam ,ryan, Lorraine and the ive saved the best to last sarah jane .will be going back there for sure .. love the place

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello David Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. Your comments have been passed on to all departments. Once again our Stripeys have been singled out for extra praise and there is no doubt that they deserve it. They are all doing a brilliant job this year and work extremely... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited John Fowlers Trelawne Manor on a Sun holiday. Upon arrival we were checked into an apartment. When i pointed out we had booked a stay with our dog we were moved into a caravan with no trouble at all. The caravan was clean and tidy and just what i would expect. There was an extra heater should we have... More 

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Leanne Thank you for taking the time to leave your fantastic feedback; it’s always a pleasure receiving such positive comments. We take great pride in cleaning all grades of accommodation to a very high standard and it’s brilliant that this isn’t going unnoticed. All comments will be passed on to our Housekeeper and the cleaning team. We are very... More 

Scotland
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place was a bargain only £200 for a caravan for a week for me and my Mum. A little out of the way and a very very poor bus service. Considering I live in Scotland, the bus service for a holiday area was appalling. But this is not the parks fault. The park itself is a great place! The... More 

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Melsey Yet another 5 star review for The Trelawne Manor Holiday Park, thank you, we really appreciate it. Your comments have been passed on to all departments. I think that perhaps there was a lack of communication regarding the bus service. The park is fortunate to have an excellent service from the park entrance, and during the quieter periods... More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from an awful 4 nights here. We booked Trelawne Manor as we'd visited last year and had a lovely time and found the onsite facilities very convenient but this year we made a big mistake going back. We booked Trelawne Manor as we loved its convenient on site facilities which were good for both my toddler and elderly... More 

Was this review helpful? Yes 4
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Stephanie Thankfully, poor reviews are few and far between as you can clearly see , in fact most are either 4 or 5 star. Nevertheless, occasionally we let a customer down and it is imperative that we make a full investigation into what went wrong for the benefit of future guests. I shall be contacting you shortly and I... More 

Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great holiday park, lots to do great fishing lake and swimming pools, food is not very good, handy bus stop to get you into Looe, Dog friendly, caravans are well kept, shops and clubs are good, their are a few chalets to rent also

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

What a wonderful review, thank you, we really appreciate it. We try our best to cater for everyone and your review shows that we are almost getting it right. Sorry about the food - I can only assume, based on other reviews, that you were just unlucky. Your praise will mean so much to the management and staff at the... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

Had an amazing stay... the stripeys are all very good and very funny, all the game shows/adult shows are very good. Food is reasonable an well prices and staff made us feel welcome and are very friendly. Rebooking another holiday. Defo go again.

Was this review helpful? Yes 3
JohnFowlerHolidays, Guest Relations Manager at Trelawne Manor Holiday Park, responded to this review

Hello Alf Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be... More 

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