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Falmouth

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24 Melvill Road, Falmouth TR11 4AR, England
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Reviews you can trust

60% Do not recommend
3.0 of 5 stars 5 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
BluebellOxford   1 contribution
Oxford
Oct 5, 2009 | Trip type: Couples
2
people found this review helpful

Due to traffic on the M5, we were unfortunately delayed whilst travelling from Oxford to Falmouth. After calling to advise the owners of the Red House that we would be late, we were met with an unbelievably rude, abusive and aggressive response. We even explained that our reason for travel was a family funeral, but this had no effect. We... more

Management response from
Nick Ames, Owner

The full story may well be of help in this case, the customer originally informed via an online booking agent that they would arrive late at 9.00pm, so our plans were changed. On the morning of arrival we were emailed to tell us that they would be arriving later, it is supposed to be a mutually arranged time not a...

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1 of 5 stars
AndyPandyUk   2 contributions
UK
Jul 26, 2009 | Trip type: Couples

All good points irrelevant when we were refused breakfast because we turned up for breakfast just after 9.05am on a Saturday morning. Strict adherence to stopping serving at 9.00a.m. Humiliation in front of other guests busy tucking into full cooked English. more

Management response from
Nick Ames, Owner

We serve breakfast between 8.00am and 9.00am we think this is adequate time to appear for breakfast. If you are late for breakfast we do offer tea,coffee, cereals and toast but this was refused on this occasion. It is a shame that this person responded by walking across the bed sheets with muddy feet and walking off with the room...

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5 of 5 stars
andysniper   1 contribution
Hampshire
Mar 9, 2009 | Trip type: Couples
1
person found this review helpful

I'd like to point out that i'm not someone who has ever written on tripadvisor before, but i always search for reviews before booking anywhere. My girlfriend and i have today returned from a long weekend at the Red House and feel i have to write a review. The Red House is a fantastic b&b. Karen & Nick are great... more

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3 of 5 stars
bug-x   10 contributions
Leeds
Feb 26, 2007 | Trip type: Couples

This quiet B&B is in an ideal location to explore Falmouth. With parking available and just a short walk into town. We only stayed for one night. The room was quite small. However; our hosts were very friendly and helpful. The room was very clean and fresh nice linen. Breakfast was great and filling. My gripes would be the size... more

Management response from
Nickone, Owner

We had only taken over the guest house 3 months previously and this room had not been updated at this time. The room has now been completely redecorated and furniture has been repositioned. The room size is the standard required by National Quality awards to gain 4 stars. The shower is a new electric shower.

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4 of 5 stars
ggfgg   18 contributions
Ottawa, Canada
Oct 5, 2006 | Trip type: Couples

Like most B+Bs, space was tight in the room, but everything fit and there was even a trestle for one suitcase and space on the top of a low bureau for another so we were happy. The bathroom was ensuite. It could use better ventilation to keep it drier, but that's a minor complaint. We had a room at the... more

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The Red House Address

24 Melvill Road, Falmouth TR11 4AR, England