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Greenbank Hotel

4.0 of 5 Harbourside, Falmouth TR11 2SR, England
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Certificate of Excellence 2014
Greenbank Hotel
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Greenbank Hotel
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469 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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plymouth
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights on a weekend break. We chose a deluxe balcony room and were not disappointed. The view across the estuary to Flushing was beautiful and the room itself comfortable and clean. choice of tea and coffee of a very high standard, with loose leaf Cornish tea and cafetiere ground coffee. The bathroom had a spa bath... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear mirpenn I am immensely grateful to you for taking the time to write a review following your recent stay with us. It's great to learn that you experienced the hotel both as a regular guest, and also as an attendee to one of our functions and that both aspects of your visit were so positive. It was our complete... More

Essex, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful evening at the Greenbank Hotel for my Grandmother's 100th birthday. There were five of us in the party and the staff were amazing, very considerate, friendly and efficient and fussed over my Grandmother making her feel very special indeed. The lady on the Reception was very helpful with parking and taking care of the birthday cake... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear suzanneb282014 Firstly, on behalf of us all we again wish your Grandmother a very, very Happy 100th Birthday!! We were privileged that our hotel was chosen to mark such a momentus occasion. I am simply delighted that you all enjoyed your visit so much and I do hope you will rejoin us for each consecutive Birthday - may there... More

St Austell, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A large group of us celebrated a dinner at the Greenbank Hotel. Reception was swift and efficient. The hotel is a long building and it can ]be a couple of minutes to reach your room, but this does not detract from the overall experience. On route to my room, I passed a visitors book with the page open at the... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear David H Thank you for sharing your feedback with us following your recent visit. I am so glad to learn how highly your rated your experience. The team enjoyed hosting your function and we are simply delighted that you are already considering The Greenbank for next years event! I am glad that you found your inland facing room to... More

Coventry, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to spend four days at Greenbank in one of their rooms overlooking the bay. Wow! The room was lovely, clean and comfortable and the view was AMAZING! The staff are so lovely and friendly and do everything possible to make the stay special and memorable; excellent food, service and the cocktails are not to be missed. I will... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear Janet T I am delighted to read how much you enjoyed your recent stay with us. I will enjoy sharing your comments with all the team - there is nothing quite so motivating as the succesful recognition of a job 'well done'! Thank you for your review and thank you for chosing to stay with us, we do hope... More

Hong Kong
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to the Greenbank for a couple of nights while in Falmouth to see my son. As usual - an amazing experience! Stayed in Room 117 which I would wholeheartedly recommend! Staff helpful and polite as usual - all interactions from reception to Bar to Dining Room. Although we didn't have dinner we thought breakfast was superior to our last... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear Lawrencedp Thank you so much for sharing your experience, I am really pleased to read how much you enjoyed your most recent stay with us. It is really satisfying when a return guest appreciates the enhancements we've been making, I think a good breakfast is a prerequisite in anywhere calling itself a 'hotel' and I'm glad you noticed the... More

Senior Contributor
41 reviews 41 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I needed a place for one night and i saw this on the web. May even have been Tripadvisor! I was then recommended it by someone who had stayed the weekend before. The rooms were clean and very good. We had two singles both with great views of the water. The dinner was great and the mussels,... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear Trout 21 It is so lovely to read your review, and really satisfying that such an experienced traveller rated our hotel so highly. We do aim to do our location justice and when we get it right we are a truly special place to be. I agree with your comments on the food, my waistline attests to the joy... More

Ruislip, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another great comfortable stay for us at the Greenbank, with a lovely room overlooking the estuary and falmouth harbour. Since our last visit the breakfast has improved 100pc with decent coffee, fresh melon,pineapple, nice croissants and nicely cooked eggs and quality sausages. Staff serving breakfast could not be more attentive, pleasant and helpful. Matt and crew in the Bar, make... More

Was this review helpful? Yes 2
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear Graham H Thank you for taking the time to post your review. I am delighted and proud that you've noticed the improvements made since your previous visits! It was really great to meet with you and discuss your varying experiences over the years - thank you for spending time with me. As I said during your stay, we have... More

West Sussex, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last weekend for 3 nights in order to celebrate a family wedding. The room was very well equipped with plenty of tea and coffee supplies. The wedding celebration was perfect in every way and the meal and evening buffet were superb. It was a nice touch that at breakfast each morning they seated the wedding... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear barrybus Thank you for your really encouraging feedback, your comments are very generous and we are especially glad that such a special family occasion was so succesful and was enjoyed so much by all who attended. We do hope you will be able to rejoin us again soon, the 2 for £10 cocktail offer every Friday is here to... More

Wiltshire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the first hotel I have wanted to write a review about! The most beautiful room, view and breakfast. I am fussy about my tea, so to have loose tea in the room was a real luxury. All staff were so helpful and friendly without being too over the top. Falmouth is beautiful with a young vibe - being... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear AnnieBM52 I am so glad that you enjoyed your visit to The Greenbank. We are delighted to receive such lovely feedback! Falmouth itself is a real gem and one that deserves fame for its beauty and unique atmosphere - we are proud to be part of local heritage (in actual fact the hotel predates the Town's existence!) I'm really... More

Swindon, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a really good three day break in a harbour view, balcony room. The staff had a great attitude and never failed to smile. Nice touches in the room such as leaf Cornish (!) tea and strainer pots (with tea bags available if you couldn't be bothered). Breakfast with a sea view was a treat. On the English breakfast standard... More

Was this review helpful? Yes 1
Ben_Young_RGM, General Manager at Greenbank Hotel, responded to this review

Dear Alex N Thank you so much for your feedback, I am delighted that you had such a great time with us and that the team provided an excellent experience for you both. We are so fortunate with our location and we really do try hard to create an atmosphere which does it justice. As you mention, our staff certainly... More

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Additional Information about Greenbank Hotel

Address: Harbourside, Falmouth TR11 2SR, England
Location: United Kingdom > England > Cornwall > Falmouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Greenbank Hotel 4*
Number of rooms: 61
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Also Known As:
Greenbank Hotel Falmouth, Cornwall

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