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Best Western Penmere Manor


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Reviews you can trust

50% Recommend
3.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
LiphookLad   4 contributions
ely, cambridgeshire
Oct 31, 2009 | Trip type: Family

I brought my family back here after an initial stay I made back in July This tome I quickly pivcked up o nthe fact that all was not well at this potentially very attractive hotel . The new owners sem to be adopting a minmum spend policy witnessed by the obvious switching off of lghts in public areas especially the... more

never again!
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2 of 5 stars
Maeofberkshire   2 contributions
Berkshire
Sep 27, 2009 | Trip type: Couples

Very faded bedroom number 44 - decor tired - I reckon from the style of wallpaper and curtains our room was decorated about 20 years ago - the redeaming item was the flatscreen TV though the battery running out. There were holes in the wall from the old TV stand were still there. Might have been nice to have at... more

Management response from
nickemoore, Owner

Having taken ownership of Penmere Manor Hotel some 15 months ago after 22 years in the trade, I was aware that considerable investment in refurbishment was required. Starting with the actual fabric of the building all metal windows were replaced and around 50% of the property was totally re-roofed. Public areas were redecorated including the Lounge, Dining Room and Bar...

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2 of 5 stars
Peaktech   1 contribution
Felixstowe
Sep 20, 2009 | Trip type: Couples

Poor standards for price even with discount! Indoor swimming pool and sauna advertised not available. Internet crashed during evening when needed. Staff said that server had crashed and they would reset...but they didn't. Needed early breakfast but full breakfast not available until later. We were not informed of this. Came back to room and upon switching on lights the electrics... more

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2 of 5 stars
DC_girlinLondon   26 contributions
London
Sep 6, 2009 | Trip type: Family

I have now stayed in two Best Westerns in Europe, and I definitely will not try a third time. This hotel was tired and outdated - with uncomfortable, springy-beds, dull-looking duvets and just blahs all around. The location is not particularly close to town, and the staff was not very overly helpful. I can find nothing to recommend about this... more

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3 of 5 stars
BigBruv   18 contributions
UK
Jul 14, 2009 | Trip type: Couples

Spacious grounds and a large room although the bathroom needed updating. Enjoyed the pool and jacuzzi and found the staff to be very friendly and attentive. Thought the food a bit over priced so ate in the the bar which was fine. more

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4 of 5 stars
mcblinky   3 contributions
West Sussex
May 27, 2009 | Trip type: Couples

My wife and I have been very impressed by this hotel, we stayed in one of the Garden rooms which are very spacious. We have a double bed, a single bed, a two seater sofa, a single matching chair, two desks, two wardrobes, two desks and a table. Flat screen TV, tea and coffee making facilities, a mini bar and... more

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3 of 5 stars
sunnybunnyUk   1 contribution
UK
Apr 24, 2009 | Trip type: Family

first impressions were not good, reception was cold and dark so was the welcome. room was comfortable but looked like it had been serviced in a rush. then we went for dinner and our stay was lit up by the amazing welcome from the restaurant manager Richard, by far the best restaurant service and he was on his own, in... more

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3 of 5 stars
keen2travelEvesham   1 contribution
Evesham
Jan 17, 2009 | Trip type: Couples

As regular visitors in the past few years we chose it again to celebrate our 35th wedding anniversary, Oh dear, what has happened to one of our favourite bolt holes. On arrival we entered a cold and very dim hotel. We understood that they were in the process of redecorating the lounge ceiling and they were waiting for it to... more

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2 of 5 stars
andrewdocker   5 contributions
clevedon
Nov 23, 2008 | Trip type: Family

On arrival at the hotel Staff seemed friendly enough, The room although the decor is dated and not to our taste! It was clean and of a good size. On this particular visit I bought my Laptop with me as I had planned to get a good deal of work done while the children where sleeping. However this was not... more

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1 of 5 stars
PlymouthSteve   1 contribution
plymouth
Nov 10, 2008 | Trip type: Business, Solo travel

All i can say is i was totally shocked. I stayed in this hotel 2 years ago and it was a friendly and happy enviroment now it is a repressive atmosphere. Where have all the fabulous staff gone? The standards are not the same i will not be going back. It is a rather sterile enviroment. If that woman is... more

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Best Western Penmere Manor Also Known As

  • Best Western Falmouth
  • Best Western Hotel Falmouth
  • Falmouth Best Western
Address: Mongleath Road, Falmouth TR11 4PN, England
Falmouth Hotels Best Western Penmere Manor
3.0/5.0
21