Friendly staff, exceptionally clean, food exceeded expectations. View from restaurant best ever. Pool and spa area brilliant. more

I am confused by some of the negative reviews of St Michaels. This is a gorgeous hotel and I have nothing but praise for the staff and well thought out facilities. Without exception, every member of staff we encountered was friendly and helpful. The rooms are comfortable and clean, the grounds are well kept and beautiful and the pool was... more

Having stayed at this hotel a few times now it is going backwards. Whoever rated this hotel 4 stars was bluffed. Service has gone backwards from when it was a 3 star hotel but at least a lesser rating served to set expectations. Staff are rude and you feel like you're in their way (there were 2 exceptions) and room... more

The positive points are the beautiful location of the hotel with the views over Falmouth bay and Gilly Beach. The hotel is exceptionally well presented and spotlessly clean. Reception staff are polite and attentive as were most of the cleaning staff we met. Food is excellent although a little pricey and therefore we only dined for the one night, Breakfasts... more

We stayed for two nights having booked via Lastminute.com. The room was fine, if a little noisy. I think judging on other reviews as well that they need to address their soundproofing issues. I had two treatments at the spa and these were very enjoyable. Breakfast was very nice and was had in the restaurant with lovely views. We ate... more

Hotel location is good and the general quality of the hotel building is good. However, the room we had was small and the noise insulation was not good so we were woken early every morning by those above taking an early shower. The staff were variable. Reception staff were excellent and attentive. The restauarant and bar staff were not. Constantly... more

We stopped here on the way back from time in Cornwall so my husband could go to the Maritime Museum, a disappointment, too many badly behaved children and inconsiderate parents! I had a spa session. We enjoyed a meal together, excellent although service was slow, then I enjoyed the spa facilities, which were good and treatments, which were excellent. Having... more

Stayed for one night costing £200, , hardly slept due to noise coming through ceiling of just people walking along corridor due to very bad soundproofing and being next to hosekeeping cupboard. Also we paid £25 for our evening meal in advance expecting to eat off the evening menu . Before entering the restaurant we looked at the menu advertised... more

My husband and I (mid thirties) have just returned from 6 nights at the St Michael's Hotel & Spa. We thought it was a really lovely hotel, with good facilities. Its right opposite the beach, and the Gylly Beach cafe, so handy if you want to just relax and soak up some sun. About 10 mins walk into town downhill,... more