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Ye Olde King's Head

Certificate of Excellence
48 - 50 Lower Bridge St., Chester CH1 1RS, England
Ye Olde King's Head
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188 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southport, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just have to say what a fantastic place this is! Not only a gorgeous olde world pub but without doubt the best staff I have ever come across after staying in many, many hotels. From the minute we arrived until our departure Tom and the team went out of their way to make our stay perfect. If you want a... More 

Was this review helpful? Yes
OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hello GMFash, Think you so much for your lovely review of our inn and our staff. We're very proud of our team and when we receive praise for them such as yours, it goes to show how right we are to be proud of them! I'm very happy to hear that you enjoyed your stay with us, you're welcome back... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've never reviewed a hotel before, but I had to leave a review for this place. I stayed at the Kings Head for two nights while on a research trip to Chester and it was great. All the guys behind the bar and everyone else I met on staff were really helpful and friendly. Far and away the best service... More 

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hi Courtney, Thank you so much for your review, it genuinely does make my day to hear that someone's enjoyed their stay with us as much as you did. Please do come and stay with us again if you find yourself back in chester. You'll be welcome anytime. Thanks again, Boyd More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent a lovely evening at the Ye Olde King's Head. I was impressed by the warmth of the welcome and was kept in conversation by the barman and landlord until late. The place has fabulous character and although I didn't stay here I would definitely would stay on a future visit. The location near to the River Dee puts... More 

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hi Brett, It was our pleasure to have you here! Please do call in next time you're in chester and we can pick up where we left off. Hope to see you again soon, Boyd More 

London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights while on a touring holiday by train. The pub is centrally situated being inside the city walls and near to the river. The young man who met us on arrival and who served breakfast was very friendly and helpful. Our room was OK and had a spacious ensuite bathroom with gravity fed shower but... More 

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OldeKingsHeadChester, Manager at Ye Olde King's Head, responded to this review

Hello Fiona, Firstly, let me whole heatedly apologise for your disappointing stay and convince you to return to Ye Olde kings head by restoring your faith through the measures we have taken to rectify all of your valid points. On the day in question, our housekeeping team had not serviced your room which you brought to my attention in passing... More 

Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed here for a Saturday night. Have to say that all the staff we came in to contact with were really welcoming and genuine. The stay was disappointing though because there was a disco going on in the bar downstairs until around 1.00am, keeping the guests awake. How can you run an 8 room hotel and then not let... More 

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Watford, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here the offer day and had a great time. Attended only for food and drink and we were treated to excellent customer service at a very reasonable price. Good choice on the menu all items at good prices. we were running a little late, but it was no problem at all with the staff willing to assist. Staff very... More 

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hello pjav, Thank you very much for your glowing review, you're welcome back anytime! I'll pass on your compliments to the rest of the staff! Hope to see you again soon, Boyd More 

Bebington, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay, lovely atmosphere, great location for the shops and restaurants, pubs etc, staff are wonderful and couldn't do enough for you, superb service, didnt have anything to eat but it looked good, would definately stay again

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hi Gill, Thank you very much for leaving us such a positive review, I will pass on your comments to the rest of the staff. If there's anything we can do to turn your next stay into a 5 star review please don't hesitate to ask. Thanks again, Boyd More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stopped here pre Chester Triathlon - Unfortunately the same weekend as the Chester horse races. With various parties going on into the night ," Jack the host was more than accommodating with sleep arrangements to ensure I got a better nights sleep pre my event" A great place to stay if you ever visit Chester and the staff are really... More 

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hi Martin, Really glad to hear you enjoyed your stay here. I hope the race goers didn't spoil the triathlon for you, they can be such a rowdy bunch! Thank you for your review, we hope to see you again soon. All the best, Boyd More 

Manchester
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from 2 nights here, our room was comfy and had all we needed.The pub has a lovely feel to it and all staff we met were friendly and helpful. Breakfast was lovely and lots of it !! Our evening meal was great too. The pub itself is central and everything is in walking distance. We stayed in Room... More 

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OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hello misstojo, You're very welcome! It's always a pleasure to hear that someone has enjoyed their stay here and even more so to hear that they would recommend us to others! You're welcome back any time and we will look forward to seeing you again. Thanks for leaving us such a glowing review, All the best, Boyd More 

Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Fantastic staff, beautiful building, excellent food! Warm, friendly atmosphere. Superb service from every member of staff we met. Tom, the barman, was really friendly and courteous. Ensuite double room with newly-refurbished shower room. Comfy bed.

Was this review helpful? Yes
OldeKingsHeadChester, Assistant manager at Ye Olde King's Head, responded to this review

Hello Julia, Thank you for your kind words about our inn, customer service and our food are two areas that we pride ourselves in and it's always nice to hear that they are being appreciated. I will pass on your comments to the rest of the staff. All the best, hope to see you again soon, Boyd More 

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