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All 80 Chester B&Bs / inns

The Saddle Inn

3.0 of 5 Bed and Breakfast   |   21 Grosvenor Street, Chester, England
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The Saddle Inn
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Ranked #41 of 80 Chester B&B and Inns
A recent review
4 of 5 stars reviewed 2 weeks ago
fatsam3 dumfries
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28 reviews from our community

Traveler rating
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    3
    3
    1
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4
12
Solo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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dumfries
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Saddle Inn on a Sunday night and were the only people there. The bar area has recently been renovated and is very nice. We had heard the food was good, but as they stopped serving at 5pm and didn't tell us that ... We were planning to eat there around 7... We were quite disappointed. Something... More

Was this review helpful? Yes
mark k, General Manager at The Saddle Inn, responded to this review

Thank you for your comments about your stay. We are sorry you had a poor nights sleep obviously we want all of our guests to sleep comfortably. We haven't had any negative comments about the quality of the beds if you check expedia or other sites the majority of the feedback is positive. In addition every bed in the hotel... More

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

I just recently stayed in the saddle inn (formerly the chester bells) with a friend over the bank holiday weekend, we were on a pub crawl around chesters fantastic pubs, normally we just get the train home to Liverpool but decided to stay overnight and avoid getting the last train home. if your after a no fuss place thats affordable... More

Was this review helpful? Yes 1
mark k, General Manager at The Saddle Inn, responded to this review

Thank you very much for taking the time to respond and give us your feedback. We are happy your experience was a great one and that our team provided a great service while you were here. We very much look forward to seeing you again in the future More

1 review
5 of 5 stars Reviewed August 23, 2014

My son and his girlfriend stayed here through the week and had a fab time and and couldn't rate the saddle inn high enough . They were really helpful when they ran into a small problem but was soon sorted out , thankyou ☺

Was this review helpful? Yes
mark k, General Manager at The Saddle Inn, responded to this review

Thank you for your positive comments about your sons stay with us. We were only too happy to help and hope to see you again in the future More

Machynlleth
1 review
1 of 5 stars Reviewed August 18, 2014

Called in here today for lunch after a morning's shopping in Chester. The menu and prices looked good. However we waited forty minutes for our food to arrive, my husband's arriving a good five minutes after mine. The restaurant was not busy on a Monday lunchtime and there were no apologies or explanation for delay until we complained and were... More

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mark k, General Manager at The Saddle Inn, responded to this review

Thank you for taking the time to give us your feedback albeit a disappointing visit. On the day in question we experienced problems with our automated ordering system which communicates the orders to the kitchen via the till. The reason for the delay,and this should have been communicated to you was that the system only generated an order for one... More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed August 17, 2014

I visited The Saddle Inn last Tuesday and what can I say? It is the loveliest hotel I've stayed at in a long time. It's a very comfortable place with a really welcoming vibe to it. The staff there are really charming and extremely helpful. I must say they are VERY easy on the eye too ;-) The food and... More

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mark k, General Manager at The Saddle Inn, responded to this review

Thank you so much for the kind comments and feedback. It is always our aim to ensure our guests have a great stay. Please spread the word and come back soon More

Stockport
Top Contributor
139 reviews 139 reviews
21 hotel reviews
684 helpful votes 684 helpful votes
4 of 5 stars Reviewed July 28, 2014

A decent eatery / drinkery - the bar area being our only experience of this venue. The choice of drinks, more particularly real ales - while not great (there being only three to choose from) - was alright. Saddle - a bitter from the premises (?) was excellent - settled for a couple of pints. The house Rose wine was... More

Was this review helpful? Yes 7
mark k, General Manager at The Saddle Inn, responded to this review

Thank you so much for your constructive comments. The menu was in the process of being updated and is now fully operational. Please call again to sample our improved menu. We are pleased you enjoyed your visit More

Midlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2014

We stopped here recently as part of a hen weekend. We stopped in a family room with a double and 2 singles even though only 2 of us. The room was fab, very spacious and clean. Beds were very comfortable. There is some noise from outside but this is to be expected due to the fact it was late Saturday... More

Was this review helpful? Yes
mark k, General Manager at The Saddle Inn, responded to this review

Thank you so much for your feedback we are so pleased you enjoyed your stay with us. The Saddle Inn team always aims to give our guests a great experience. See you again in the future More

Blackrock, Ireland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 29, 2014

Stayed with my husband and 2 children. Had a pleasant stay, room was clean, breakfast was good. My only constructive comments would be that the bathrooms could use with some updating, but I know they are working on refurbishing it, so understood. Also, Wifi connection was pretty woeful and non-existent in some places.

Was this review helpful? Yes
mark k, General Manager at The Saddle Inn, responded to this review

Thank you for your comments. The property has undergone a major refurbishment as it was very run down prior to us taking over. There are plans to make further improvements in the future. We are also awaiting a new system to improve the wifi connectivity throughout the building More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 17, 2014

Stayed on Monday 16th June for one night in a double room after my original booking in another hotel cancelled due to my age (they had an over 25's policy) ... and I am so grateful that they did because The Saddle Inn was everything me and my boyfriend were looking for- very friendly staff, lovely room (the bed was... More

Was this review helpful? Yes
mark k, General Manager at The Saddle Inn, responded to this review

Thank you for taking the time to give your feedback and are so happy you had an enjoyable stay. We look forward to welcoming you again in the future More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

We stayed the weekend of 7th on a girls trip . 3 rooms over 2 floors . We wanted a nice clean environment, helpful staff and a comfy night - and we got it all !!! Location is great for town, rooms basic but clean, breakfast was lovely and between the 6 of us we probably tried most things on... More

Was this review helpful? Yes
mark k, Manager at The Saddle Inn, responded to this review

Thank you so much for your feedback. We are happy that you enjoyed your stay with us and your trip to Chester and we look forward to welcoming you again soon More

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Additional Information about The Saddle Inn

Address: 21 Grosvenor Street, Chester, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Saddle Inn 3*
Number of rooms: 9
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Also Known As:
Chester Bells Hotel Chester

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