I stayed at this hotel for a day at the races. The hotel is a perfect location as its just a short walk to the race track and also to the shops and bars. The hotel rooms are comfortable and clean. Would stay again and recommend.

We arrived at the Crowne Plaza on the day the horse races were being held in Chester, fresh from a transatlantic flight. The hotel was filled with British guests in their race-day finery, but the staff was most helpful to two American tourists in the midst of it all. The room was very pleasant, but it was the staff that... More

Brilliant location for the racecourse and the centre of town. Staff were very friendly and helpful. The room was very nice, clean and had everything you could wish for. Expensive this time due to the race meeting being on but still didn't feel short changed.

The hotel was ideally situated, being a mere minute or two amble from the main streets of Chester. Staff were friendly and welcoming, particularly the barman. I always enjoy staying in Crowne Plaza hotels as you get good value for money - the beds comfy, the bathroom well equipped, the thoughtful touches like the toiletries, biscuits and guides to the... More

Stayed for 1 night following a work meeting nearby. I found the hotel easily located off the main city ring road, and it is ideally located for those wishing to explore the city. Was warmly greeted upon arrival, with the usual explanations regarding the facilities of the hotel, and breakfast/check-out times etc, The receptionist also enquired if i'd like any... More

Me and my boyfriend stayed in this hotel for one night to celebrate his 21st. Checking in was a brilliant experience, the staff are so friendly! We hadn't been to Chester before so the gentleman serving us kindly gave us a map and explained where different places were, turns out the hotel is literally a 2 min walk for the... More

I was only here for one night as I was in the North East for work. I enjoyed the stay. The room was comfortable and, most importantly, clean. I wasn't able to take advantage of the wifi as it wouldn't let me pay for it. I tried to call reception but neither of the phones in the room worked. I... More

we stayed at hotel for 1 night, BB. The hotel is in an ideal location for walking into Chester. We booked a kingsize room, which was massive. Room was very clean and spacious with hairdryer, trouser press, 2xRobes, tea/coffee making facilites and a tv. Room service was excellent. Hotel in general was very good and we would stay here again.... More

We booked the hotel for 1 night for a girls weekend, the hotel room was clean & large with 2 girls sharing each room. We were also all booked in for a Spa treatment within the hotel, these ranged from manicures to massages = all of us were thrilled with the treatments we had, the treatments rooms were clean &... More