I was treated to the overnight spa package at this hotel by my partner. First impressions of the hotel were fantastic - marble, gilt and chandeliers. For a 'Club room' however, the size of the room was disappointing, although nicely set out. Little touches such as complimentary bottles of water, toiletries, bathrobes and slippers were a nice addition, and made... More

Stayed for a couple of nights (Fri/Sat) two weeks ago. Hotel Staff excellent, rooms very comfy and warm. Brilliant location, literally two minutes from the centre. Added bonus was secure car park. Would definitely stay again. More

My wife and I have used this hotel for many years since it was a Moat Hotel, when visiting Chester for weekends away. We always enjoy the food although the menu is not extensive. The hotel scores because it is right in the center. Just walk out of the door and your are right in the shopping area. More

This used to be my favourite corporate chain hotel, and when working in the area my first choice stop. I have probably stayed 30 times now. Recently I've started to notice erosions in quality due to cost cutting: The biscuits on the in room tea tray used to be premium quality, recently they have become basic biscuits ( 2 packs... More

My husband and I booked a one night spa package in an executive club double room. The hotel was lovely and the room well appointed. We had lunch in the bar area prior to going to the spa. The food was lovely however the whole hotel was quite cold as the heating had gone off after a fire alarm. The... More

Beds are super super comfy rooms very clean location fab!!!!! Buffet breakfast divine All in all a pleasant stay More

I have stayed in crown plazas all over the world and was sadly disappointed by this one. Upon arriving to the hotel we were told that the car park was full. That is fair enough but the overflow carpark away from the hotel was also full. It took my husband 45 minutes to eventually find a space. Upon check in... More

Amazing value in January 2012, paid only £20.12 per room to stay at this hotel with priority clubs Olympics 2012 rates. Hotel looks dated and suppose is in areas probably would benefit from a renovation. Even though I paid £20.12 I was upgraded to the crowne plaza club floor and given a executive room with late check out until 2pm... More

One night B&B in the exec suite at the Crown plaza chester- a treat without kids! very clean and welcoming for such a large hotel.staff we met were all genuinely happy to assist.The complementary bar in the exec lounge is a nice touch.Room was very nice if not a little small for an exec room.Food was nice with a friendly... More