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Premier Inn Chester East

Chester Motorway Service Area - M56(J14) | Elton, Chester CH2 4QZ, England
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Premier Inn Chester East
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
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  • Mar-May only
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  • Sep-Nov only
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west yorkshire
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 28, 2015

booked this as a cheaper alternative to double tree Hilton as we planned to visit the spa. Only 2 mile away. even though near a very busy road didn't hear the traffice. next door to a brewyars fair. nice and clean, welcoming front desk ( although funny listening to the house keeping staff slagging off their work place)

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Wales, United Kingdom
Top Contributor
69 reviews 69 reviews
29 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed May 15, 2011

On arrival met by very friendly and helpful reception staff. Rooms of the highest standard possible. Very large, spotlessly clean and very confortable. This hotel could not be faulted in any way. If Premier Inns can offer this for £29 per night why can't other hotels do it? We stayed at the Marriott in Leicester and rooms no better than... More 

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Senior Contributor
39 reviews 39 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 7, 2010

Excellent hotel, wonderful friendly staff, especially Mary at the front desk, made us feel so wellcome after a long journey and was so helpful during our two night stay! Rooms were clean, airy and spacious. Bathroom and cleanliness throughout was impeccable. Twirl of hay resturant next door served wonderful, tasty meals.Will definately be back again.Excellent value! Could'nt ask for better.

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Premier_Inn, Online Guest Relations at Premier Inn Chester East, responded to this review

We are delighted that you enjoyed your stay at our hotel, it is very important to us that we meet and exceed your expectations. We have a fantastic team here and they are committed to making sure all our guests have a great time during their stay. Thank you for your feedback it is very important us in our continued... More 

Dublin, Ireland
20 reviews 20 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 10, 2010

I stayed in this Premier Inn in the Elton Service area off the M56 on Wednesday night this week with my husband. We were looking for a cheap, clean hotel within easy distance of Chester Zoo. Having booked online prior to the trip, I had a rate of £49 for the night (not a special offer rate, just standard). On... More 

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Premier_Inn, Online Guest Relations at Premier Inn Chester East, responded to this review

Thanks for taking the time to pass on your feedback following your stay at our Chester East hotel. At Premier Inn we take the service our guest receive very seriously and upon receipt of your booking details we will investigate your stay fully. We do apologise for the service your experienced, however please be assured you comments will be duly... More 

17 reviews 17 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2010

My sister, friends and I stayed here for a wedding and it was perfect for the location! Check in was simple and the staff were very pleasant, made the long car journey we had easier for all of us. Rooms were spacious, airy and comfortable, beds were so soft and clean, we had no trouble sleeping! Bathroom was clean and... More 

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Premier_Inn, Online Guest Relations at Premier Inn Chester East, responded to this review

Thank you very much for taking the time to review your time with us, we are so pleased that our hotel and clean, comfortable rooms ensured your stay was a good. Our team members will be delighted to receive your feedback, our team our committed to delivering the highest level of service to our guests and your feedback is so... More 

Manchester, United Kingdom
15 reviews 15 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 3, 2009

Have just come back from a trip to Cheshire and had a really great stay in the Premier Inn near Elton, Chester. The staff (Sue) was great, nice to get a pleasant welcome! The hotel was very clean and comfortable. Overall a really relaxing couple of days. Thanks for your effort!!

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south yorks
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 27, 2009

just come back from a nights stay at premier inn chester east , on a arrival the staff was so welcoming , we was given our keys to a family room and it was really spacious , very very clean plenty of fresh towels loads of hot water , and very comfortable beds, we all had a wonderful nights sleep... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2009

For the last five years I have lived in Preston and my partner north wales, so if we want to spend a night together, but also go to work on time the next morning this is the ideal location!!! We must have stayed here on at least ten occasions and have never not been fully satisfied by the experience. The... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2009

After struggling to find a hotel in Chester City Centre I managed to find this Hotel just outside. I was really made up with the standard of the room we had. Extreamly clean, roomy, well priced & well decorated.. The staff were also very very helpfull and ensured our stay was fantastic!!!

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 20, 2008

We decided to stop off in the Chester area on our journey home from our holiday in the south of Engand. It was a Sunday night and when we went into the hotel I was disappointed to see the room rate of £71 per night at weekends displayed. After discussion with my husband, we decided we would just go for... More 

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PremierInnChester, Manager at Premier Inn Chester East, responded to this review

Dear Sir/Madam This review on our hotel has only recently come to our attention and we apologise for the delay in response. The review has raised much concern in that the details do not correspond with the service that we deliver. We would greatly appreciate it if you could contact us to discuss this matter further. Yours Faithfully The Management... More 

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