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The Mill Hotel

3.0 of 5
Hotel website
Milton St, Chester CH1 3NF, England
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The Mill Hotel
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Ranked #20 of 46 Hotels in Chester
A recent review
5 of 5 stars reviewed yesterday
nmh1982
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1,357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the hotel for two nights and every minute of it was great. The food was fab, the room was clean and comfortable and the staff were very friendly and helpful. We also used the pool and sauna which was a great bonus. We will definitely be staying again.

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windermere cumbria
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed a one night stay at this hotel last week and also enjoyed a meal on the hotels canal boat cruise. The car park is free. The staff were very friendly and helpful and the room was fine. A lot of people do complain about size of room in hotels but considering you hardly spend any time in it... More 

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Rayleigh, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a great hotel to stay in for the races. Really close to track. We got on the vintage open top bus but only 10 minute walk. Good value for money was £100 a night. It's a little dated but clean with good size rooms and very good staff. They are in the process of upgrading the reception so... More 

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Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff on arrival were very welcoming and friendly and we were delighted to be given an upgraded room overlooking the canal. The room was very comfortable and well presented. We had booked for 2 nights with dinner on the first night and asked about going for dinner later than originally planned but reception said they had two large parties... More 

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Middlesbrough
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in not great, girl tried to charge us twice, bedrooms not allocated as requested after several emails. Reception basic not very friendly, wasn't happy about bags left in open area when we left for day out. Rooms hot and small not very comfortable. Pool probably best bit. Breakfast worst every. Lots of staff no one doing what they should... More 

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Derbyshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel is a bit run down but the staff are fantastic they do everything you would expect and more. The room we had was 530 and it was disappointing we paid for a business room, the room was ok but the en suit was ridicules I weigh in at about 11 stone and I struggled to get into the... More 

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Ipswich, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here over a weekend . The hotel is located in what would appear to be be just off the centre of the city , next to the canal. The room was fairly comfy although very hot !. The toilet in our particular room was squeezed into the smallest alcove/ space , almost an after thought . The hotel does... More 

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Swansea, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel, friendly staff, excellent swimming pool/spa and big breakfasts. My only criticism would be the temperature of the rooms - whilst ours was clean, comfortable and spacious, it got very hot (even on a mild May weekend) which meant we had to use fans - others found similar. Not a major issue though!

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1 review
5 of 5 stars Reviewed 1 week ago

Stayed last night in the mill house. I have stayed before with friends but my fiance had never been. He booked this for my birthday. We had a room on 4th floor. Although it looked over the car park it was spacious and the bed very comfortable. We weren't there to look out of the window! We had evening meal... More 

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Austin, Texas
Top Contributor
63 reviews 63 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disappointed with this hotel. On return trip to Chester would not stay at hotel. Had to walk through pub to get to rooms, and the first taps in pub were Budweiser. Won't drink it in the U.S. Certainly would not drink it in the UK. Beds were horrible. Springs were coming through top off mattress and complaints to staff... More 

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