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All 45 Chester hotels

Holiday Inn Express Chester-Racecourse

3.0 of 5 Hotel   |   The Racecourse on New Crane Street, Chester CH1 2LY, England
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Holiday Inn Express Chester-Racecourse
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74%
Ranked #20 of 45 hotels in Chester
A recent review
4 of 5 stars reviewed 3 days ago
Show48 Manchester, United Kingdom
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625 people have reviewed this hotel

Traveler rating
    172
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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English first
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one night and was surprised how good hotel was. We had a good size room overlooking the racecourse. There was a fan in the room which helped keep it cool as it was a lovely hot weekend. The bed was a little soft but there was a choice of pillows. The bathroom had a good shower and large... More

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Bournemouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night whilst on business in Chester. The hotel is located right next to the racecourse which you can see from rooms facing that way. Overall I was very pleased with the hotel, the staff were friendly & helpful and the room was a little small but clean and tidy, with all the items you would expect... More

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Emma R, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Goonerjon2 Thank you for your recent review of the Holiday Inn Express, Chester race course. I'm please to read you enjoyed your stay with us, and thank you for the kind comments regarding staff - I shall pass this on to our team. Unfortunately we do not have aircon but we have supplied all rooms with a fan to... More

1 review
4 of 5 stars Reviewed 1 week ago

Newly referbished hotel in a good location for shopping and right next to the racecourse. A large number of racegoers, hen and wedding parties so look elsewhere if you want a peaceful hotel but otherwise a perfect city centre location at a reasonable price.

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Emma R, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Carl Thank you for taking the time out to review your recent stay at the Holiday Inn Express,Chester Race. I'm delighted to see you enjoyed your time with us. We have recently refurbished our breakfast/Bar area and will be starting on our rooms late 2014. I'm glad to see you wasn't disturbed by our hen/stag/race goes. Luckily we have... More

Bribie Island
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. A bit tricky to find how to enter the car park until we discovered you enter through the racecourse entrance. Rooms were standard and clean. Bed not bad. Breakfast small but adequate. Very close to city wall and centre.walking distance. Great spot if you want to attend the races. A bit noisy with the train going right next... More

Was this review helpful? Yes 1
Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the holiday Inn Express Chester on Sunday 6th July at the very reasonable cost of £57 for a room and breakfast (plus free parking!) The staff were very friendlly and even though booking in was only from 2.00pm they let us park our car free of charge from 10.00am so we could attend a riverside event. After... More

Was this review helpful? Yes 1
Emma R, night duty manager at Holiday Inn Express Chester-Racecourse, responded to this review

Good evening, Thank you for your recent review of our hotel, first of all im so glad that the car park attendant was able to assist you and get your car parked earlier. I will pass your comments onto the breakfast staff who im sure will be thrilled, unfortunately as a holiday inn express our brand standards state that we... More

Sale, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this was only a one night stay, I found the staff really friendly and helpful. Clean room with all basic amenities, good choice for breakfast. Free tea and coffee available during the day. Easy walk to centre of Chester, free parking which is a real bonus these days. Very reasonable rates! Free wifi also an added bonus.

Was this review helpful? Yes 1
Emma R, night duty manager at Holiday Inn Express Chester-Racecourse, responded to this review

Good evening, Firstly thank you for your recent review of our hotel, I will pass your comments onto the staff who im sure will be thrilled, we are so lucky to have such an amazing location in the lovely city of chester and im glad you got to see the sights. once again thanks you for your review and for... More

Cardiff
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time we've stayed at this hotel. The location is fantastic, with only a few minutes walk to the town centre shops. The hotel is right on the racecourse so would be a superb place to stay after a day at the races. Parking is free and literally right outside the hotel which is a bonus. The... More

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Emma R, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Guest. Thank you for taking the time out to review our recent stay at the Holiday Inn Express, Chester race course. I'm thrilled to read you enjoyed your second trip with us and thank you for your kind comments about our staff. I'm disappointed to read you didn't enjoy our breakfast - all our hot breakfast is cooked fresh... More

Chester, United Kingdom
Top Contributor
79 reviews 79 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Paid an extortionate amount for a one-night stay after the races. The one good thing was they allowed us an early check-in; everything else was pretty grim really. The room was small and stuffy, overlooking the busy road outside - the window would open a bit but due to the location, this became quite noisy. The bed was lumpy and... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear zany_janey, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Maidstone, United Kingdom
Top Contributor
225 reviews 225 reviews
58 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here several times before, and they consistently deliver a friendly service, have clean & very comfortable rooms, and are brilliantly located. The breakfasts tend to be pretty good with a variety of choices for vegetarians and even vegans (if requested in advance). I'm looking forward to staying here again.

Was this review helpful? Yes 1
Emma R, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Guest I am delighted to read that we have delivered another enjoyable stay here at the Holiday Inn Express, Chester race course and thank you for all your wonderful comments I shall pass this on to our team. I'm pleased to see you enjoyed our breakfast and also the vegetarian options. Thank you for your overall score of 5... More

Wrexham
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Holiday Inn Chester Racecourse following my Sons Wedding, I had my young Grandson with me who woke very early, I took him down stairs so he did not disturb any other guests. The Staff where very good and arranged some warm milk for him and offered to make toast for him. The hotel was clean and comfortable... More

Was this review helpful? Yes 1
Emma R, night duty manager at Holiday Inn Express Chester-Racecourse, responded to this review

Thank you so much for your recent review of our hotel. It was an absolute pleasure to provide your grandson with his milk and some food for him. chester is such a lovely location and we are lucky to be so close to everything so our guests get to enjoy it. Once again thank you for your lovely comments and... More

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Additional Information about Holiday Inn Express Chester-Racecourse

Address: The Racecourse on New Crane Street, Chester CH1 2LY, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Chester-Racecourse 3*
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Also Known As:
Holiday Inn Express Chester-Racecourse Hotel Chester

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#11 Business Hotel in Chester #15 Romantic Hotel in Chester
Hotel Class
Official Description (provided by the hotel)
Combine good value with a great location at Holiday Inn Express Chester Racecourse, the only hotel within the racecourse's grounds.Holiday Inn Express Chester Racecourse is a completely non smoking hotel and just 5 minutes from Chester's historic city centre, putting quaint cobbled streets and an array of shops and restaurants within walking distance. Wake up to our complimentary breakfast and enjoy discounts on dinner at the racecourse's smart Restaurant 1539. You'll also benefit from complimentary onsite parking and complimentary wireless Internet in the hotel's public areas.We're a 5-minute drive from major companies in Chester Business Park, and 15 minutes from Deeside Industrial Park. You can hold training days for up to 25 people in Holiday Inn Express Chester Racecourse's 2 meeting rooms. Feel free to plan your presentation in our 24-hour self-service Business Centre.We're the closest hotel to Chester Racecourse, making us an ideal choice for your day at the races. Soak up Chester's rich history with a stroll down picturesque Watergate Street where grand Georgian buildings nestle alongside fine antique shops. Explore the city's Roman walls to enjoy views over the Cheshire countryside.Ask our friendly staff about Holiday Inn Express Chester Racecourse's packages for discounted entry to local attractions. You can meet and mingle with friends at our bar at the end of a day's sightseeing.Please contact the hotel directly for group bookings and race day packages. ... more   less 
Number of rooms
97

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