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Holiday Inn Express Chester-Racecourse

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The Racecourse on New Crane Street, Chester CH1 2LY, England
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Holiday Inn Express Chester-Racecourse
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Holiday Inn Express Chester-Racecourse
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlisle, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed on Sunday night ,the room was modern and clean with a view of the race course ,well located for the city centre ,visited Chester zoo the following day approx 3 miles away , breakfast was included in price ,

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Alloa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our stay was very pleasant, ideally located to the city wall, right by the racecourse and a 10 minute walk to the main shopping/bar area and the breakfast was fantastic, was a midweek stay so the price was outstanding value for money. except for an unfortunate mishap on final morning. We were allocated a disabled room for some reason as... More 

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Glasgow, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked rooms for myself and work colleagues. Check in was quick and friendly. Rooms here are always clean and tidy with a nice comfy bed and good pillows. Also had a good shower, one of my essentials for a enjoyable hotel experience.

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Preston, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 3 nights comfortable rooms but the room was very hot even with the provided electric fan on constant. The window opening is restricted but we propped the door open for additional air flow. As there were three of us we needed to use the bed settee, this was very hard and uncomfortable. The bathrooms are adequate with... More 

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Stoke-on-Trent, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here a couple of times and have always been happy with our stay.comfortable rooms and beds.nice bathrooms.price includes breakfast which is adequate. Right in city centre,car parking not a problem.friendly staff,will stay again on next visit to Chester

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Lucy H, Director of Sales at Holiday Inn Express Chester-Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

Beith, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 4days and can't fault the hotel at all. The staff should be proud of themselves, from Housekeeping to Front of House , they all do a fabulous job. Breakfast was great, plenty of choices to suit everybody. The location of the hotel is fantastic, 10 steps away from the racecourse and a 5 minute walk to... More 

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Lucy H, Director of Sales at Holiday Inn Express Chester-Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my husband before my Keeper for a day experience at the zoo. A special birthday present. Excellent location overlooking the racecourse and within a few minutes walk of the city walls and the town centre shops, bars and restaurants. Room was clean and spacious with view of the racecourse. Staff were very pleasant and the buffet breakfast... More 

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Lucy H, Director of Sales at Holiday Inn Express Chester-Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

UK
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here as a couple rooms basic breakfast basic excellent location-- average sleep quality, because of drunk idiots banging room doors at 4 in the morning-- rooms very hot but fan provided--parking was a welcome bonus --for the price cannot complain it does what it says on the tin and is a ideal base to explore chester but wouldn't fancy... More 

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Oslo, Norway
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at a family room at this hotel. The rooms are adequate, but good value for the price. The service at the hotel was excellent, and the location is great for sightseeing in the city.

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Lucy H, Director of Sales at Holiday Inn Express Chester-Racecourse, responded to this review

Thank you for taking the time to review your time with us at the Holiday Inn Express Chester Racecourse. We are very lucky to be located just a five minute walk from the city centre for our guests to explore the wonderful city of Chester. I am delighted to hear that you experienced our high standards of customer service and... More 

BANBURY
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had three nights B&B here in July, a very clean and welcoming Hotel. I would recommend try to get an odd number room as these are on the racecourse side and are quiet. We were on the 4th floor, a good lift service is available. Complaints about no air-con are valid, but as I do not have it at... More 

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