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All 45 Chester hotels

Holiday Inn Express Chester-Racecourse

3.0 of 5 Hotel   |   The Racecourse on New Crane Street, Chester CH1 2LY, England
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Holiday Inn Express Chester-Racecourse
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Ranked #20 of 45 hotels in Chester
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Antigoni C Heraklion crete
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569 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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English first
Heraklion crete
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for a night on March 21, 2014. It was a welcome surprise to find out that the hotel was perfect. The room was spacious and the bed more than comfortable. We had a good night sleep and breakfast served next day morning was excellent. On the plus side the hotel was a short walk from the city centre... More

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Preston, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed several times now and this time as usual very friendly and helpful staff, clean room and free breakfast again. Also free Wi-Fi in all rooms. We like this hotel as it in a great location for all of Chester's sites and free parking. Another bonus is the race course pub/ restaurant with a fabulous outdoor play area... More

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Scoullar, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Hannah Thank you for taking the time out to review your recent stay at the Holiday Inn Express, Chester race course. I'm delighted to read that we have made another one of your stays enjoyable and thank you for all your lovely comments. I will pass this on to our team whom I'm sure will be thrilled to read.... More

Sheffield, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

One of the better sited Holiday Inns I have stayed in but this needs to be offset by the very tired appearance of the bedrooms and slightly gruff attitude of the staff. This was my second stay in this hotel and i still could not get the heater in the bedroom to give me heat! I think it was actually... More

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Jersey
Top Contributor
50 reviews 50 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, very pleasant staff and good customer service but my room (201) was right next to a busy railway line. I prefer to have a window open a little but that proved impossible. Great location, and the room was overlooking the Race Course, but either take ear plugs or ask for a room at the opposite side of the... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints - did what it said on the tin. No food available in the evening but they have a good selection of take-away menus to help late night pangs of hunger. Staff were courteous and efficient Breakfast was hearty and plentiful £74 - you can't argue with that

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Dunfermline, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked online, great price. Hotel 5 mns from chester centre. Go to the white horse pub at race course. Good food , excellence staff. One tip, join ihg club to get 10 Percent off drinks and food at hotel and race course venues.

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Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

impeccable staff,kirsty,emmas, angela,lucy,nia (welsh equivalent of niambh). no request was too much trouble.I shall certainly look for holiday inns in future. local staff were also helpful in suggesting other towns to see and the best route to take.

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Scunthorpe
Top Contributor
59 reviews 59 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here recently. We found the room and bathroom small compared to other budget chain hotel rooms. Again this is our own personal taste but we felt that the beds were not as firm as we prefer. Excelent location within 5 mins walk from city centre and overlooking the race course ideal for race meetings. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Cornishpastie45, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the fine location of our hotel in the area. We are sorry for the shortfalls you have noticed during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best... More

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay comfy room very clean. Reception staff very helpful. Clean bar area and reasonable prices. Great location for going into Chester. 5 min walk into town. For breakfast great options to choose from. Definitely arranging to stop again. Highly recommend.

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Scoullar, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Guest Thank you for taking the time to review the Holiday Inn Express Chester Racecourse. I am delighted you enjoyed your time with us and appreciate the 5 star rating. Your kind comments will be passed on to the team who I am sure will be thrilled. It is great to see you will be returning and we look... More

London, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location is about 5 minute walk from the centre of Chester, with it's many shops, restaurants And cafés. Our room was was spotlessly clean and all the bedding and towels were of A very good quality, the bonus was it also looked out over the racecourse. The staff were all very helpful and friendly and both checking in and... More

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Scoullar, Manager at Holiday Inn Express Chester-Racecourse, responded to this review

Dear Jandjowen Thank you for taking the time out to review your recent stay at the Holiday Inn Express, Chester race course. I'm delighted to read you enjoyed your time with us and thank you for your kind comments regarding room cleanliness and staff - I shall pass this on to our team who i'm sure will be pleased to... More

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Additional Information about Holiday Inn Express Chester-Racecourse

Also Known As:
Holiday Inn Express Chester-Racecourse Hotel
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
Address: The Racecourse on New Crane Street, Chester CH1 2LY, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#11 Business Hotel in Chester
#16 Family Hotel in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Chester-Racecourse 3*
Official Description (provided by the hotel):
Combine good value with a great location at Holiday Inn Express Chester Racecourse, the only hotel within the racecourse's grounds.Holiday Inn Express Chester Racecourse is a completely non smoking hotel and just 5 minutes from Chester's historic city centre, putting quaint cobbled streets and an array of shops and restaurants within walking distance. Wake up to our complimentary breakfast and enjoy discounts on dinner at the racecourse's smart Restaurant 1539. You'll also benefit from complimentary onsite parking and complimentary wireless Internet in the hotel's public areas.We're a 5-minute drive from major companies in Chester Business Park, and 15 minutes from Deeside Industrial Park. You can hold training days for up to 25 people in Holiday Inn Express Chester Racecourse's 2 meeting rooms. Feel free to plan your presentation in our 24-hour self-service Business Centre.We're the closest hotel to Chester Racecourse, making us an ideal choice for your day at the races. Soak up Chester's rich history with a stroll down picturesque Watergate Street where grand Georgian buildings nestle alongside fine antique shops. Explore the city's Roman walls to enjoy views over the Cheshire countryside.Ask our friendly staff about Holiday Inn Express Chester Racecourse's packages for discounted entry to local attractions. You can meet and mingle with friends at our bar at the end of a day's sightseeing.Please contact the hotel directly for group bookings and race day packages. ... more   less 
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