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Grosvenor Pulford Hotel & Spa

4.0 of 5 Wrexham Road, Chester CH4 9DG, England
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Certificate of Excellence 2014
Grosvenor Pulford Hotel & Spa
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Grosvenor Pulford Hotel & Spa
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1,026 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel, stayed in the newly refurbished side of the hotel (room60) beautifully decorated very quiet room overlooking the gardens. Fantastic spa and excellent treatments well worth the money. Brilliant restaurants shame about the waiter in nelsons bar seemed rude! Lovely reception staff though very helpful.

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3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just come back from staying at the Grosvenor Pulford and have to say, it was lovely. Although there is refurbishment going on, it didn't take anything away from our stay. We had an executive room that overlooked the Japanese gardens. The room was spacious and the bed was really comfortable. When we arrived on the Sunday we both... More 

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Top Contributor
59 reviews 59 reviews
10 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

After A LOT of searching and research I short-listed 10 hotels in the Chester area. After initial discussions with those that bothered to return calls / emails I shortlisted 5 hotels with rosette restaurants. I had a fair list of questions to ask every hotel; some I had to chase, some made me feel like a number but this one... More 

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Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The atmosphere was lovely the food was brilliant couldn't fault it in anyway. The staff were very helpful and I would definitely go there again. I would recommend to anyone the Christmas Eve menu it was well price and all three courses were brilliant.

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Manchester, United Kingdom
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the hotel for three days over the Christmas period. We were there from Christmas Eve till the 27th December. We have been away for Christmas over the last 4/5 years and this is the biggest hotel we have stayed in. Usually preferring to go somewhere with good food rather than entertainment, this was a... More 

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sutton in ashfield
Top Contributor
127 reviews 127 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is currently undergoing a major refurb whilst staying open for business .This is why I have rated down to very good as it did impact on our one night stay. The spa pool area was warm, but the water far too cold & not enough chairs too relax in due to limited space. This aside we did have... More 

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Wirral Merseyside
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the Grosvenor Pulford on 31st December 2014. From the minute we walked through the door we were made very welcome. The receptionist who dealt with our check in was extremely professional with a very nice helpful manner. We were given tickets for the evening buffet with our time of 8.15 pm on them. I never thought anything about... More 

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Manchester, England
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a beautiful hotel.... old mixed with new.... with its lovely old charm... Went here for the Christmas package break for 3 nights. The room we had was an executive room which I think are same as standard rooms but slightly bigger. The staff are so lovely, all around the premises, and cannot do enough for you. They have a... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights at the Grosvenor Pulford over Christmas to make the festive season more relaxing - and what a great choice! This is a wonderful hotel, striking the balance between small and friendly and a large hotel with great facilities perfectly. The staff make this possible as the service is second to none, discreet but attentive and the... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had an overnight stay at this hotel just a short drive away from the Chester city centre. Despite the fact that they were just beginning a large renovation of the entrance/ reception area, the customer service was excellent. Staff were very friendly and professional, something that other hotels could learn from. We stayed in a recently refurbished room which... More 

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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Spa Hotel in Chester
#3 Business Hotel in Chester
#5 Luxury Hotel in Chester
#5 Romantic Hotel in Chester

487 photos of this hotel

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Hotel & grounds (44)
Dining (7)
Room/suite (75)
Pool/beach area (5)
Bathroom (16)
Business center/function rooms (1)
Other (59)

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Amenities (30)
Deluxe Room (64)
Executive Room (34)
Family Room (24)
Pool (4)
Restaurants and Bars (28)
Superior Room (39)
The Hotel (28)

Management photos: Courtesy of the property manager

All management photos (15)
Room/suite (8)
Dining (2)
Pool/beach area (1)
Hotel & grounds (1)
Other (3)
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