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Grosvenor Pulford Hotel & Spa

4.0 of 5 Wrexham Road, Chester CH4 9DG, England
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Certificate of Excellence 2014
Grosvenor Pulford Hotel & Spa
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Grosvenor Pulford Hotel & Spa
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1,055 reviews from our community

Traveler rating
    627
    300
    92
    25
    11
See reviews for
161
548
13
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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essex
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

Brilliant hotel even though renovations under way doesn't detract from the hotel. Service best I have ever had within the UK. Often stay in Cheshire and over 6 years this is the best hotel we have found. Ciros restaurant really good value and excellent food, decor makes you feel like you are In a restaurant abroad.

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Come to visit family, lovely hotel and relaxing . Worth every penny. Went from Monday 23rd to Wednesday 25th to go see family . I come every year and would return . Breakfast let me down a little bit apart from that I was very happy ... Great service .

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yet another visit here and not disappointed. There were 8 of us eating and we all thoroughly enjoyed our meals. Good service and the staff welcoming and efficient. slight mix up with one meal but they rectified this immediately. Well worth a visit

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We spent 2 nights here and had a spa day. The hotel was great very clean the staff were lovely and friendly we ate in the pub at the front couldn't fault it lovely !!!! The spa was fantastic would highly recommend to anyone, the staff were great and the spa was lovely

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Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here as we were attending a wedding reception in the hotel. The hotel is currently being refurbished however we were lucky enough to get a refurbished room, the old rooms and part of the hotel wasn't particularly appealing to me. Lovely new room, bed rather small as is room and the shower had little power but part from... More 

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Stafford
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked this hotel through great escapes for my husbands 40th birthday. Was just what I wanted the hotel room was a superior which looked brand new with gorgeous interior decor and a huge bathroom with excellent facilities. Our room over looked the gardens and fields which was a beautiful view. We spent the afternoon in the pub attached to the... More 

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Wrexham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just had our second 1 night stay in 2015 at this wonderful hotel. The room the food and the Spa are outstanding. It is currently having building work done (This starts at 09.00 and Finishes at 17.00) we were in an out of our room during the afternoon and the following morning up to 11.45 never heard it.... More 

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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I was looking to book somewhere for my mum's 70th birthday and was recommended this hotel & spa which I have to say was a fantastic choice. I made a special request on booking which was fulfilled and both room and view was beautiful. We had lunch in Nelsons bar which we both enjoyed and the food in Ciros was... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

For 4 stars hotel everything should be perfect but it wasn't. Everything in this hotel is wrong. Hotel service it's terrible. I've been calling front desk for half an hour and no one even think to pick up the phone, then I go down to reception and no one was there cos everyone was sleeping. When on the next day... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel looks lovely on the website but in reality is currently a building site. To be fair, this was mentioned on the booking. The reception is in a temporary area. Check in staff were pleasant The quality of the common parts is generally tired and needs updating with signs of wear. Our 'Executive Double' room (41) could charitably be... More 

Was this review helpful? Yes 2
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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Spa Hotel in Chester
#3 Business Hotel in Chester
#5 Luxury Hotel in Chester
#5 Romantic Hotel in Chester

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