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Grosvenor Pulford Hotel & Spa

4.0 of 5 Wrexham Road, Chester CH4 9DG, England
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Certificate of Excellence 2014
Grosvenor Pulford Hotel & Spa
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Grosvenor Pulford Hotel & Spa
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1,029 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Initial impressions (when we saw the building works!) were not favourable, but once we entered the temporary reception area, we were greeted warmly and checked in very efficiently - the building works had no impact on our stay at all (with one tiny exception - see later). The room (an "executive" room, which we had as part of the "Secret... More 

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Chester, United Kingdom
Top Contributor
162 reviews 162 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've never been here before but was quite impressed. The hotel is having extensive building works at the moment and to get to reception you have to walk around the hotel which isn't any problem, however it is a problem when you want a drink in the bar. To get to the bar from the hotel you have to leave... More 

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Mold, United Kingdom
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I can't comment on the spa or the main hotel itself although it looks amazing from the outside but I can comment on the hospitality given by the staff and the hotel for a very special occasion in my family. The first wedding of the family for my grandmothers 11 grandchildren, the oldest 36 and youngest 18.. Finally one was... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Fantastic hotel, stayed in the newly refurbished side of the hotel (room60) beautifully decorated very quiet room overlooking the gardens. Fantastic spa and excellent treatments well worth the money. Brilliant restaurants shame about the waiter in nelsons bar seemed rude! Lovely reception staff though very helpful.

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3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just come back from staying at the Grosvenor Pulford and have to say, it was lovely. Although there is refurbishment going on, it didn't take anything away from our stay. We had an executive room that overlooked the Japanese gardens. The room was spacious and the bed was really comfortable. When we arrived on the Sunday we both... More 

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Top Contributor
60 reviews 60 reviews
10 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 1 week ago

After A LOT of searching and research I short-listed 10 hotels in the Chester area. After initial discussions with those that bothered to return calls / emails I shortlisted 5 hotels with rosette restaurants. I had a fair list of questions to ask every hotel; some I had to chase, some made me feel like a number but this one... More 

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Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The atmosphere was lovely the food was brilliant couldn't fault it in anyway. The staff were very helpful and I would definitely go there again. I would recommend to anyone the Christmas Eve menu it was well price and all three courses were brilliant.

Was this review helpful? Yes 1
Manchester, United Kingdom
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the hotel for three days over the Christmas period. We were there from Christmas Eve till the 27th December. We have been away for Christmas over the last 4/5 years and this is the biggest hotel we have stayed in. Usually preferring to go somewhere with good food rather than entertainment, this was a... More 

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sutton in ashfield
Top Contributor
127 reviews 127 reviews
39 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is currently undergoing a major refurb whilst staying open for business .This is why I have rated down to very good as it did impact on our one night stay. The spa pool area was warm, but the water far too cold & not enough chairs too relax in due to limited space. This aside we did have... More 

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Wirral Merseyside
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the Grosvenor Pulford on 31st December 2014. From the minute we walked through the door we were made very welcome. The receptionist who dealt with our check in was extremely professional with a very nice helpful manner. We were given tickets for the evening buffet with our time of 8.15 pm on them. I never thought anything about... More 

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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#3 Spa Hotel in Chester
#5 Romantic Hotel in Chester
#5 Luxury Hotel in Chester

490 photos of this hotel

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Business center/function rooms (2)
Dining (8)
View from room (14)
Hotel & grounds (44)
Room/suite (75)
Pool/beach area (5)
Bathroom (16)
Other (60)

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Amenities (30)
Deluxe Room (64)
Executive Room (34)
Family Room (24)
Pool (4)
Restaurants and Bars (28)
Superior Room (39)
The Hotel (28)

Management photos: Courtesy of the property manager

All management photos (15)
Room/suite (8)
Dining (2)
Pool/beach area (1)
Hotel & grounds (1)
Other (3)
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