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Grosvenor Pulford Hotel & Spa

Certificate of Excellence
Wrexham Road, Chester CH4 9DG, England
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Grosvenor Pulford Hotel & Spa
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1,122 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1122)
  • Mar-May only
    (294)
  • Jun-Aug only
    (302)
  • Sep-Nov only
    (245)
  • Dec-Feb only
    (281)
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Manchester, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked a room for one night and it was lovely. All the staff were very friendly and polite and so helpful. The room was nice but my only negative is the room was very very hot and there was no air conditioning so it was uncomfortable and we both did not sleep! The restaurant was excellent and i would... More 

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Birmingham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Had a fantastic stay here I was actually feeling unwell the staff were fantastic brought our meals to our room at no extra cost can't fault it and would definitely recommend it unfortunately I couldn't use the spa but it looked beautiful and the food was superb

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Southampton, United Kingdom
Level Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had booked 2 nights on our way to the Lake District. We were told by the Hotel a couple of weeks before we arrived that the building woks that should have ended in April were still on-going. This did bot affect us at all. We had a lovely room - the bathroom was very modern but felt there were... More 

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Australia
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed here for one night a few months ago (Easter) and meant to write a review for a while. We had a wonderful stay with our dog - during our stay there were also a few other dogs staying. We paid for a higher grade room as we did not want to encounter problems with a standard room... More 

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Liverpool, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, relaxing hotel, amazing gardens. Would recommend upgrading to an executive room in new part of hotel. Ask for a view! Cirros has amazing food and lovely staff. Nelsons Pub next door really well priced & great food. Only slight negative was the lack of seating in the spa/pool side. Would definitely recommend & will definitely be back.

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Wales, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My brother and I took my father out for a carvery lunch. Starters were nice although I find they are not consistent. By that I mean they are always slightly different sometimes good and sometimes really good. I assume it depends on the chef of the day. Carvery excellent as usual. Can't fault it. Excellent value for money. Staff attentive... More 

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Snowdonia National Park, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is such a lovely hotel to stay at staff so friendly and helpful nothing to much trouble, lovely bar area and they do food will try next time for a change ,as we had a lovely meal in the restaurant great choice of menu service was brilliant .we had a lovely large room , bathroom lovely , we ordered... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

It's a lovely hotel and lovely food but the staff are so rude just makes me not bother going to that hotel horrible experience. Even when I rang up and spoke to reception they were so rude and miserable. Won't be rushing to go back.

Was this review helpful? Yes 2
United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter booked us an overnight stay here 18-19th June. Hotel was lovely, and definitely worth upgrading to an executive room in the newer part of the hotel. Staff were polite and helpful, food was excellent and the hotel itself was exceptional. Would definitely recommend it to friends and family. The spa was very relaxing, only negative comment is it... More 

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Worcester, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recommended by friends we [4] called in on a quite Monday night.Staff were polite and welcoming.The entrance to the restaurant via the atrium is lovely and drinks can be served here.The restaurant is beautifully decorated in a sort of neo classical design and not overlit.In fact candles seem to be the order of the day.Service was prompt [ it was... More 

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