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Grosvenor Pulford Hotel & Spa

Certificate of Excellence
Wrexham Road, Chester CH4 9DG, England
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Grosvenor Pulford Hotel & Spa
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1,142 Reviews from our TripAdvisor Community

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Traveler rating
    676
    318
    103
    29
    16
See reviews for
175
598
14
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1142)
  • Mar-May only
    (294)
  • Jun-Aug only
    (322)
  • Sep-Nov only
    (245)
  • Dec-Feb only
    (281)
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Derby, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 8 nights spread over 2 weeks here. Accommodation is well above average for the cost. Well appointed rooms with plenty of space and tastefully furnished and equipped. My room overlooked the courtyard at the rear of the Restaurant but was perfectly quiet. The restaurant is well run and the choice is excellent. The food is exquisitely prepared and... More 

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wales
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I booked our 10yr anniversary stay here. Stayed in room 40 with spiral stairs for two nights. The place is under renovation but it didn't affect our stay. The room was lovely, bed comfy and very clean. We ate in Nelson bar first night (very nice) and ate in ciro brassiere the next (amazing). The service in... More 

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Marlborough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Lovely comfortable room, beautiful gardens, friendly staff. The downside was that on the 3 nights that we were booked in there was a wedding everyday. This meant, you could not access all of the grounds, and breakfast was crowded and noisy.

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Cluj-Napoca, Romania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms are not big, but this didn't bothered me. The bed was huge and comfortable and this is what mattered the most. Staff is friendly and helpful, service was excellent and the restaurant served the best steak I had in a while. Didn't tried the spa.

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Chester, UK
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I recently attended a wedding at the Grosvenor. Everything about the wedding was very good but unfortunately the same could not be said for the Hotel. I had already been informed that building work was on-going so I expected some inconvenience during our stay. We booked in & paid £160 for the room for one nights stay. We were given... More 

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Wakefield, United Kingdom
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night. The room was nice and clean and nicely decorated. Our room was next to reception, so some noise as everyone passing through, but I have known worse noise in other hotels. Beautiful gardens to explore especially around the spa area. Can imagine some lovely evenings when the sun is shining. Breakfast was nice, self service... More 

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Birkenhead, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We stayed here while attending a wedding at the hotel,Our room was tiny, very hot, dark and certainly over priced.Have stayed in much more comfortable rooms and for a lower price.. I feel that they know there was no alternative for us to stay so could charge the earth for a low quality room. Staying that the staff were friendly,breakfast... More 

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Knutsford, United Kingdom
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We wouldn't normally pay this much for a hotel in England but we wanted a bit of luxury for my partner's birthday and this hotel didn't let us down! The room was lovely - breakfast excellent - spa restful and relaxing - swimming pool clean and not too busy - wifi worked well (free for 512mb then pay £5) -... More 

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Chardonne, Switzerland
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

My expectations were high because my brother said it was a great hotel. Instant disappointment. The reception was about as welcoming as an entry to a prison. The whole hôtel smelled of roast beef. The room was confortable but nothing extraordinary. I ate in the bar with my brother; the food was really bland and the wine dreadfull. We end... More 

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Shrewsbury, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Surprise break booked by my husband, we arrived and went to the reception to book in there was a lot of refurbishments going on but it didn't effect our stay at all. Our room was fab, overlooking the gardens and lovely view. We had dinner out in Chester, you can ask reception who will ring a taxi for you. Taxi... More 

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Hotel Review Summarization

What travelers say

  • Very nice(32)
  • Nelsons bar(23)
  • Swimming pool(15)
  • Steam room(13)
  • Evening meals(4)
  • Spiral staircase(4)
  • Good value(3)
Questions? Get answers from hotel staff and past guests. Ask a question

515 photos of this hotel

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Hotel & grounds (55)
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Deluxe Room (64)
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Executive Room (34)
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Family Room (24)
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Pool (4)
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Superior Room (39)
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The Hotel (28)

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Other (3)
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