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Grosvenor Pulford Hotel & Spa

Certificate of Excellence
Wrexham Road, Chester CH4 9DG, England
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Grosvenor Pulford Hotel & Spa
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Grosvenor Pulford Hotel & Spa
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1,104 reviews from our community

Traveler rating
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    100
    26
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168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited on Sunday for the carvery. It's safe to say it was one of the nicest I've ever had. The service was good and in pleasant surroundings.The only negative was the horrendous smell of Lemongrass Oil burning. It had the asthmatics amongst us reaching for their inhalers!

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Chester
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Absolutely lovely afternoon tea is served here. The selection is outstanding and the staff are so caring and attentive. This is the second time we had been and the waiter recognised me and welcomed us back. We will definitely be back again.

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Warrington, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my partner have been coming here a few years now for her birthday treats. The food in the restaurant is amazing and delicious. The staff were very helpful and friendly especially when we were checking in and out. We go near Christmas and the decorations make the hotel seem that little bit more special. We are going back... More 

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hitchin
Top Contributor
81 reviews 81 reviews
24 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have a large budget and want to treat yourself to complete decadence, then this is the place to stay. The decor is stunning throughout and the customer care exceptional. Nice choice for breakfast but luxury like this comes at a price! Nevertheless, superb hotel.

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liverpool
1 review
5 of 5 stars Reviewed 1 week ago

we got married at the Grosvenor on 14th may 2015 the day was amazing the staff were fantastic and very helpful. I cannot fault anything to do with this hotel. I stayed the day before with a few of my friends and we had the overnight spa package the treatments we had were fabulous. we will be defiantly going back... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Visited the Grosvenor Pulford to attend a friends wedding. staff all very friendly and welcoming. Lovely room but for an "executive room " a little compact and wardrobe space limited. Nice breakfast, lovely gardens but disappointed the Japanese style garden only available to Spa users.

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Caersws, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Another enjoyable stay in the Pulford Grosvenor Hotel & Spa for a wedding reception, despite the inevitable disruption due to upgrading/renovation work being undertaken. To be fair we did receive an e-mail informing us that the work hadn't yet been completed as hoped. We had a standard double on the ground floor which although very clean and well stocked with... More 

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cheshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here after a Wedding Reception which was very nice. We had a 'special deal' as wedding guests of £139 per room so I expected something quite nice. What we got was a very small, dated room which was OK but not worth the cost. The room was very hot and stuffy making it difficult to sleep- no air conditioning.... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Both me and my husband stayed here for two nights.... Our first night being our wedding night back in may 2014... Even tho we arrived late the staff were fantastic. They were so help full and even tho the bar was closed they gave both me and my husband a drink. Bridal room was gorgeous. Four poster bed. Which was... More 

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Wakefield, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night in December. Our room was lovely over two floors very cosy with lovely views over the hills and pond. You have a choice of a Bistro or pub, we chose the pub which was heaving. The food was lovely really well presented and lots of it! Really lovely hotel highly recommended

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