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Grosvenor Pulford Hotel & Spa

4.0 of 5 Wrexham Road, Chester CH4 9DG, England
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Certificate of Excellence 2014
Grosvenor Pulford Hotel & Spa
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Grosvenor Pulford Hotel & Spa
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1,005 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwich, England, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

A delightful experience. My husband and I decided to treat ourselves with Time-To-Spa Day Incl. Afternoon Tea package at Spa by Kasia at Grosvenor Pulford Hotel. All the service that we received was outstanding! We were greeted warmly and got exactly what we paid for. The spa treatments Booster Facial -40 minutes and Deep Tissue Back Massage -25 minutes were... More 

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Oswestry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently visited the Grosvenor with some friends and family for a little 'get together' at Ciro's. What can I say, Food was outstanding, well presented and I have to compliment the service staff for their attention to detail. Would certainly recommend. Then we retired to Nelson's (the bar) for a little after dinner drink. It's a lovely atmosphere, in welcoming... More 

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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here last week on business and was very pleased with all aspects. The rooms were well maintained and furnished and the hotel looked great all trimmed up ready for Christmas. During my stay I used the gym and took a look at the pool, all very nice indeed. I went to the on site pub (Nelson's) for an... More 

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Birmingham, United Kingdom
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a fabulous place I booked this spa break for me and my daughter and was not disappointed one bit. The spa was amazing the treatments were lovely and the facilities were great. The girls were all nice and very attentive. Would definitely recommend. The hotel was lovely too rooms were nice and clean and the meals in the gorgeous... More 

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Hurst Green, Lancashire
Top Contributor
116 reviews 116 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were very nice with all the amenities you would expect (room 73). The restaurant looked good but the food did not live up to the prices. The starter and desert were very good because they didn't have to be made by the chef, but the main courses were average and should have been a lot better for the... More 

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 1 night for our anniversary and it didn't dissapoint. Staff were friendly, the bar was really cozy with the coal fire burning away and our executive room was nice. We chose to dine in the restaurant my wife had the duck and I had a steak which was the most expensive on the menu around £30 but... More 

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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked afternoon tea here for a 21st birthday. Ciro's brasserie was decorated beautifully with Christmas decorations. We didn't wait long at all for the festive afternoon tea to be brought to us. The sandwiches, cakes and scones were delicious. The staff were lovely and helpful - kept asking whether we needed another pot of tea! They asked whether we wanted... More 

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North Wales, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Well this hotel really has the wow factor, its extremely clean and tidy, staff are all very attentive and helpful and always have a smile on their faces. The swimming pool was so relaxing. The spa uses premium Elemis products and sells them for a very reasonable price. The spa also has a Japanese garden which looks fantastic and very... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As busy, working parents, proper 'down time' is a real rarity. So, when the opportunity presents itself it's important to me & my husband that any time away from our kids is time well spent. I can honestly say, from the moment we stepped into the luxurious Grosvenor Pulford, to the moment we left, the attentive staff, delicious food, open... More 

Was this review helpful? Yes 2
wales united kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really can't rate this hotel highly enough. Very friendly staff . Beautiful hotel we stayed just before xmas and their decorations were awesome . We ate in the bar which was very comfortable and the food was excellent . The facilities in the spa are excellent and even though we had one of the cheapest rooms it was really... More 

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Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
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Also Known As:
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Business Hotel in Chester
#3 Spa Hotel in Chester
#4 Luxury Hotel in Chester
#5 Romantic Hotel in Chester

483 photos of this hotel

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Hotel & grounds (42)
Dining (7)
Room/suite (75)
Pool/beach area (5)
Bathroom (16)
View from room (13)
Business center/function rooms (1)
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Amenities (30)
Deluxe Room (64)
Executive Room (34)
Family Room (24)
Pool (4)
Restaurants and Bars (28)
Superior Room (39)
The Hotel (28)

Management photos: Courtesy of the property manager

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Room/suite (8)
Dining (2)
Pool/beach area (1)
Hotel & grounds (1)
Other (3)
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