we arrived here for a 2 night stay. We were given a room on the 2nd floor (222). As soon as i walked in i nearly fainted with the heat. i had to walk out whilst my husband put the fan on and opened the door to let some air in. The windows were wide open but no air in... More

Nice hotel, good value for money. Very friendly and helpful lady on reception. Rooms nice. Walking distance to Chester Bus and Ride which is a handy way of getting to Chester as parking is the city centre is expensive and difficult. Breakfast a help yourself buffet which was good. Swimming pool very good. Didn't have dinner. Wifi worked fine in... More

The whole weekend was superb! Staff, rooms, food ambience could not be faulted in any way. It was a special occasion, & the staff could not have done more to make this a weekend to remember. They accommodated our every need, & we will definitely be using this hotel for future events

Stayed for two nights on a Mercure break offer which worked out to be pretty good value for money, two nights room & breakfast with dinner on first night. The restaurent and dinner was fairly good, nothing gourmet but quite reasonable quality and service. Better than The Ring O Bells up the road, see separate review. Staff helpful and friendly.... More

Hubby and I stayed for two nights in room 135 on possibly one of the hotels busiest weekends with the Chester races on as well as a dinner and dance on the Saturday evening, we used the lovely jacuzzi, pool and sauna and had a very nice meal in the Arts restaurant which I would definitely recommend but....and the big... More

Stayed here on 24th May for my girlfriends 21st, could not have asked for anything more. The rooms were very clean, good set out and really comfy beds. Great location with a nice walk down the canal to Chester City Centre. The staff were very professional, friendly and helpful. Two in particular that stood out was Gary behind reception and... More

We have just stayed for 2 nights in the Mercure and was very impressed with the friendliness of all the staff, the manager should be very proud of his team. It is the first time we have stayed in Chester and thoroughly enjoyed the beautiful city. Our short break was very enjoyable and staying at the Mercure made it even... More

We did stay in this hotel for 5 days and honest to say it is the first enjoyable holiday we had couldnt ask for more.The hotel was not that perfect but we can see its getting there.When we arrived kim from the reception was very welcoming and helpful,We did use the swimming pool few times which is nice and relaxing... More

I can't express enough how brilliant this hotel is. We were originally only going to stay in Chester one night but I'm pleased we increased this to two. Not only is there plenty to do in the city but this hotel made our stay even better. We arrived late on the night but the staff member on the desk was... More