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All 45 Chester hotels

Holiday Inn Chester South

3.0 of 5 Hotel   |   Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
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Ranked #21 of 45 hotels in Chester
A recent review
3 of 5 stars reviewed yesterday
KurtandGeorge B'Ham, England
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481 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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B'Ham, England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Wouldn't stay here again. I had one night over the Easter bank holiday. The room was not clean, socks and tshirt left on the floor. A staff member bumped my son with a trolley full of linen without even saying sorry, front desk were useless when I told them. Disappointed.

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1 review
5 of 5 stars Reviewed yesterday NEW

Had a lovely stay over the Easter weekend. Stayed with our young baby and was given a lovely room with plenty of space for cot and pram etc, room was spotless when we checked in and had a nice view of the garden area. Staff were all friendly and happy to help straight away. Room service food was spot on... More

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cornwall
Top Contributor
53 reviews 53 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Holiday Inn is a very pleasant place to stay, the front desk is very well organised. Busy helpful staff. Breakfast time was extremely busy, and I felt sorry for the manager and staff trying to bring things out quick enough. We had a couple of small hiccups, which were quickly sorted and they made a very nice gesture of... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Dotpaddy, Thank you for your review following your recent visit, the entire team are delighted with your positive comments and recognition. From the 01st July 2014, all IHG Rewards Club members will receive complimentary Wi-Fi in the hotel. We look forward to welcoming you back in the near future. Kind regards More

Aberystwyth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel several times as it is convenient for Cheshire Oaks -Liverpool -Chester Zoo etc all of which we have been to .This visit we did some local shopping at Cheshire Oaks and saw a film before arriving at the hotel .When we got to the hotel it was as clean and bright as it always... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Margaret K, Thank you for your kind review, we are delighted that we continue to exceed your expectations of our hotel. The entire team appreciate your positive recognition, and we look forward to welcoming you back again in the near future. Kind regards More

TROPITEL NAAMA BAY
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arrival we had a pleasant hassle free check in which took minutes. We booked a family room which was perfect for me,my wife,our 7 year old and 5 month old baby. We booked a package including evening meal, breakfast and tickets for Chester zoo. The three course evening meal was fantastic and the breakfast was superb. Thank you Holiday... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear S8CWR, Thank you for your kind review, we are delighted that we exceed your expectations of our hotel. We look forward to welcoming you back to the Holiday Inn Chester South in the near future. Kind regards More

eastbourne
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Does not look much on the outside but modern and clean on the inside. A bit of a walk to the rooms and beds not great but friendly and good gym and pool available to guests. Dinner B&B deal we had was good value and had option to upgrade if wanted to which was not offered at previous hotels on... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear DarrenCoe, Thank you for your recent review of our hotel. We agree that the exterior of our hotel and the layout of the building is not as modern as some other hotels. Our entire team is focused on delivering exceptional service once you arrive, and we delighted we met your expectations. We look forward to welcoming you back to... More

stoke
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel for a short break to chester with my fiancée. It was 2 nights B&B 1st dinner in the hotels restaurant through super break. I wasn't disappointed one bit. We got to the hotel at about 15:00 on 7/04/14. Check in was fast and very welcoming. Room was clean, tidy with everything that you need for a... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Chrisml1984, Thank you for your kind review, the entire team will be delighted with your positive recognition. We look forward to welcoming you back to our hotel for your next weekend break. Kind regards More

Portsmouth, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were really friendly and informative, it was in a great location and easy to Find the shops and restaurants with the advise from the hotel staff and a cheap taxi fare to the city centre. We were able to use the pool and considering it was tea time it wasn't too busy.

Was this review helpful? Yes 1
Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Gail154, Thank you for your 5 star review, it is always a pleasure to delight our guests. The entire team appreciate your recognition of their efforts to ensure your stay at the hotel is successfully in every way. We look forward to welcoming you back to the Holiday Inn Chester South in the near future. Kind regards More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just spent the weekend at this hotel with my partner and I couldn't fault it. The service was excellent. All the staff were friendly. The room was spacious and very clean. Would recommend this hotel to everyone. The food was very good in the restaurant especially to breakfast buffet. Would definately stay here again if i visit chester... More

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Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Zoe E, Thank you for your terrific 5 star review, we are always delighted when we surpass our guests expectations. Our Full English Breakfast is the best way to start your day, it is key element of your stay at our hotel. Vouchers for breakfast can be purchased from Reception on arrival, if you did not reserve an inclusive... More

New Quay, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here last week as a stopover on our way to Liverpool and the hotel was exactly what we wanted. We were given a large family room for me and my wife and our three children, it wasn't until I rang the hotel that they had larger rooms for faimilies with three children. The hotel is easy to find,... More

Was this review helpful? Yes
Paul_J_Ferguson, General Manager at Holiday Inn Chester South, responded to this review

Dear Orchard919, Thank you for your kind review, it is always a pleasure to exceed our guests expectations. We will be offering free wi-fi to all IHG Rewards Club members from the 01st July. Our Kids Eat Free policy which you enjoyed will continue indefinitely, so you will be able to take advantage of this on your next stay. The... More

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Additional Information about Holiday Inn Chester South

Also Known As:
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Inn Chester
Chester Holiday Inn
Address: Wrexham Road, Chester CH4 9DL, England (Formerly Posthouse Chester)
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 45 hotels in Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chester South 3*
Official Description (provided by the hotel):
Following a recent 1 million refurbishment the Junction Restaurant and Terrace Bar are now contemporary style. All public areas and bedrooms have full air-conditioning and Wi-Fi access has been installed. The hotel is non smoking. The Holiday Inn Chester South is ideally situated on the edge of the Roman City of Chester, located just off the A55 adjacent to Chester Business Park. This Chester hotel offers 143 bedrooms, all with Wi-Fi access. In an excellent location for both business and leisure visitors alike. Benefiting from immediate proximity to Chester and its attractions including Chester Races, Grosvenor Museum, Cathedral, Chester Zoo, Cheshire Oaks Outlet Village and Blue Planet Aquarium Holiday Inn Chester South provides an ideal visitor base, with a choice of accommodation including Standard, Executive and Accessible bedrooms.The Holiday Inn Chester South combines an excellent range of facilities for both Business and Leisure travellers including Kids Stay & Eat Free*. The hotel has a fully air conditioned gym, 15m heated swimming pool, sauna and jacuzzi. Restaurant and Bar serving food and drink throughout the day and 24 hour room service. *Terms & Conditions apply. Please note that the hotel does not have a lift and the Restaurant, Function Suite and meeting rooms are allocated on the 1st floor.For accessible room contact the hotel direct. ... more   less 
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