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All 44 Chester hotels


2.0 of 5 Hotel   |   City Road, Chester CH1 3AE, England
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Ranked #39 of 44 hotels in Chester
  • Overview
  • Reviews (93)
  • Photos (12)
  • Amenities
  • Room tips (16)
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93 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
New Milton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed here as a young woman on my own in a single room. I booked it because its so close to the train station and I didn't want to struggle too far with my luggage in the evening. Got there and despite my room being on the second floor with no lift there was no offer of help with all... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed June 15, 2014

This hotel was disgrace, dirty smell, and looks like it had not been updated since the seventies. The shower in the room did not work and the rooms were smelly, (the smell was making my wife gag, while cleaning her teeth) all the furniture was old and tatty, even in the public bar. While having a drink at the bar... More

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Saxmundham, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 14, 2014

The Belgrave is just yards from the railway station which is so convenient for train travellers like me. It's also just around ten minutes' walk from the glorious Chester city centre and its historic Roman walls. The staff are really friendly and go out of their way to be helpful. I couldn't fault anything during my stay here. Breakfasts were... More

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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed June 5, 2014 via mobile

This hotel is a disgrace well over priced,wires hanging out in the room,dirty and smells!!me and my friend payed on our cards and used chip and pin we didnt feel to happy about paying for the room as it was not worth the money,the day after we got home we had the same money taken out of our accounts from... More

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sancastle, Manager at Belgrave, responded to this review

When you arrived at the hotel both you and your friend paid separately on credit cards for a Twin Room (2 people). Not once during your stay did you complain about your room. In the morning two gentlemen were confronted on reception and gave your friends name and room number and said that she had told them she had paid... More

19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 1, 2014

arrived teatime, staff was friendly and sorted us a room,and showed us the room before we decided. A double bedroom cost us £65 for the night with breakfast so it wasnt tòo bad. The room was basic, and in need of updating, especially the lamp shade in room 11,but the bedding was clean and the towels were clean,and soap was... More

Was this review helpful? Yes 1
sancastle, Manager at Belgrave, responded to this review

Thank you for your comments, we are pleased that you enjoyed your stay in Chester and hope to see you again More

Scunthorpe, England
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 8, 2014

I'm not quick to judge when it comes to reviews on this website and I was not put off by the bad reviews by other members because I have experienced lovely hotels that were scorned by bad press on TripAdvisor. However, I was genuinely disappointed with this hotel, especially for the price we paid. Me and 2 friends stayed over... More

Was this review helpful? Yes 1
sancastle, Manager at Belgrave, responded to this review

The cost £ 75.00 for a Triple Room, works out to £ 25.00 per person. As to the room being small it is approx 26 sq metres and there are three single beds in the room. Unfortunately a client had burnt the carpet and we had been unable to replace it at short notice. More

A TripAdvisor Member
1 of 5 stars Reviewed April 21, 2014

Where do I start, there are so many things wrong with this hotel. We made our way up to room 29 and when walking through the door I could tell that part of the hotel was really cold compared to the rest. The central heating wasn't on so we complained to who I think was the owner and asked to... More

Was this review helpful? Yes 1
sancastle, Manager at Belgrave, responded to this review

When you booked into the hotel you were given a Double Room as requested, however your friends were in a Triple Room which we can use as Double or Twin. When you realised this you asked to swap to a bigger room, however we were full and could not accommodate you elsewhere. The windows are left open when the cleaners... More

Stockport, United Kingdom
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 24, 2014

I paid for the room up front at reception before I was handed the keys, this was my second mistake, usually I check this site before I book any accommodation, this was last minute and I failed to do so at my cost, room 23 I stayed in £59 , double room, green bathroom, no shower, room a 70's throw... More

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sancastle, Manager at Belgrave, responded to this review

We are sorry that you weren't happy with your room which was a Triple Room when you only paid for a Double Room. The only complaint we received was on your departure, if you had told us you were not happy with a bath we could have accommodated you in another room with a shower. If at any time during... More

1 review
1 of 5 stars Reviewed January 22, 2014 via mobile

On arrival the staff seem friendly enough. Bedroom was ok but smelt damp, but the most surprising thing and uncomfortable thing was the men/man drinking in the bar, he seems to be a residence of the hotel, he was very loud and quiet disrespectful of his family and staff. At this point I wanted to leave the hotel, but as... More

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Alderley Edge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 15, 2014

The hotel was pretty much as expected given how little I paid! Having worked in Chester I used to walk past this hotel daily so I knew it wasn't going to be anything special, however I just wanted a cheap bed after a night out which I would barely be spending any time there so this fitted the bill. The... More

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Additional Information about Belgrave

Address: City Road, Chester CH1 3AE, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Belgrave 2*
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