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Macdonald New Blossoms Hotel

St. John Street, Chester CH1 1HL, England
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Macdonald New Blossoms Hotel
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Macdonald New Blossoms Hotel
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1,003 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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English first
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  • Mar-May only
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Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel really exceeded our expectations. Such a friendly welcome & informative staff regarding the area, very large comfortable room, a perfect location right in the centre so great for exploring the city AND a great breakfast! All staff extremely friendly but a special point out to the breakfast manager/ staff, Reception staff and a porter on Reception that went... More 

Was this review helpful? Yes 1
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear ThePurtills, Many Thanks for your wonderful review of the New Blossoms. I was extremely pleased to read that we looked after you so well and that you had a great time in Chester and at the Blossoms. I will share your lovely comments with my team. I do hope that we will see you back at the Blossoms soon.... More 

Scotland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Despite it being a Chester races weekend, our comfortable room at the back of the hotel was a quiet haven. Great situation for sightseeing and shopping, great breakfast and very helpful staff. This was one of our best UK hotel experiences ever.

Was this review helpful? Yes
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Reids, Thank You for your Fantastic review of the New Blossoms. I always welcome feedback from our Guests, it allows me to see how my team are doing, so its wonderful to read that we looked after you so well and that you had a great time in Chester and at the New Blossoms. I will obviously share your... More 

Blaydon-on-tyne Tyne And Wear
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Very good overall, but room on a very noisy corridor which was disappointing especially for a Sunday night. Also curtains were not well positioned on the window so room for very light at 4am. Other than the room, staff lovely and food very good

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Elisabeth G, I would like to thank you very much for having taken the time to share your impressions with us. When and if we happen to fail meeting our Guests expectations, we sincerely appreciate to be made aware as we need to understand and progress. Could I ask that you please contact me directly at the hotel on... More 

Selby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We have stayed in Chester before at the Queens Hotel near the station, though my husband decided this would be a good location being more central to book for my birthday as we love Chester. We arrived in Chester, parking up at the shopping centre as directed by the hotel staff, which was not a problem when arriving. Though this... More 

Was this review helpful? Yes 1
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Jules600, I would like to thank you very much for having taken the time to share your review of the New Blossoms. I always welcome Guest Feedback and if we happen to fail to meet our Guests expectations we sincerely appreciate to be made aware as we need to correct any failings at the hotel. Could I ask that... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Came here 4/5 months ago with my other half for a one night stay as Chester is our favourite place for a good day out for shopping and a walk around the town, also we enjoy the night life. We were very happy with the room with how spacious and clean it was, we couldn't fault it. With myself and... More 

Was this review helpful? Yes
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Harry170496, Thank You for your Great review of the New Blossoms. It fantastic to hear that we looked after you so well and that you had a great time in Chester and at the New Blossoms. I will obviously share your lovely thoughts with my team. We hope that we will see you back at the New Blossoms real... More 

Dorset Street, Dublin
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is located centrally which is great for visiting Chester. Staff are very friendly and make you feel welcome. Only problem was that the room was very hot and stuffy and could not open the window. There was air conditioning but had to turn it off at night as it was a bit noisy and played havoc with my sinus... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear fidelmac2015, Many Thanks for your recent review of the New Blossoms, I am very sorry about the noisy Air conditioning Unit, I have asked my Maintenance team to investigate. I do hope that you got home safely and I do hope that we see you back in Chester real soon. My Head Chef said there is a job for... More 

Redditch, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Positives - Hotel location is fab, right in heart of city centre. Breakfast was very good also Negatives - Room was very tired, and staff although couteous a bit 'stuffy' for my liking and the usual..."can't book it when we were like 10 mins early" bit too rules is rules for me.

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GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Kevin J, Thank You for your review of the New Blossoms, Check in is available from 2pm, if your room was ready at the time of check in my staff would have checked you in immediately . We always want to check our Guest in as soon as we can so that they can go and enjoy the delights... More 

Bowral, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel made our stay in Chester all the more brilliant. It is daunting going into an establishment that has been operating since 1650! It has adapted well offering the comfort of a contemporary hotel with the charm of the past. The staff were all helpful and friendly in all areas. The room was quiet and the appointments were charming,... More 

Was this review helpful? Yes 1
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear david_chandler66, Thank You for your Fantastic review of the most historic New Blossoms Hotel. I always welcome feedback from our Guests, it allows me to see how the team here are doing, so its wonderful to read that we looked after you so well and that you had a fantastic time in Chester and at the New Blossoms. I... More 

Burton-on-trent
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were very well looked after. Hotel staff had lots of local knowledge and were more than willing to offer information. Breakfast was extremely well presented with a large selection of foods on offer,

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear cherylbQ959QN, Many Thanks for your very kind review of the New Blossoms. I was really pleased to hear that my team looked after you so well and that you enjoyed our Fantastic Breakfast offering. I do hope to see you back at the New Blossoms real soon. Best Wishes Steve Burley More 

Liskeard, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived, my partner and I felt welcomed and at home. We were told about the hotels loyalty scheme which was actually really interesting to us. Well worth a look at. We then fancied a drink so popped into the bar in the late afternoon and the bar tender who later told us he had only been... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear beliin h. Thank You ever so much for your wonderful review of the New Blossoms. I am really pleased that you had a fantastic stay in Chester and that my team made you feel so welcome, it is always appreciated when our Guests tell us that we are doing so well. I am glad that our new Barman Gordon... More 

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