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Macdonald New Blossoms Hotel

4.0 of 5 St. John Street, Chester CH1 1HL, England
#21 of 44 hotels in Chester
586 Reviews 3.5 of 5 stars
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Macdonald New Blossoms Hotel
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Macdonald New Blossoms Hotel
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  • Reviews (586)
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586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
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English first
Redditch, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location just round corner from Cathedral and perfectly placed for river, really in the heart of Chester. Offers good value for money,great breakfast, offset by slightly tired rooms. Nothing major to complain about...you would have to go looking for faults. Free cloud wifi not bad speed. Not connected with hotel but Chester is a great short break city.

Was this review helpful? Yes 1
Salisbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about this hotel is the very warm and friendly staff. The hotel is period, so if you are expecting high tech and super modern this may not be for you. The restaurant food was very good, slightly pricey but worth at least one visit. The rooms were adequate for a short stay. Everything you could possibly need... More

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GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Hoofergp Thank you for placing a review on trip advisor, we love to hear our guests feedback which helps us improve our offerings. I was delighted to learn about the staff being warm and friendly and this will be shared in our staff meeting to which I know they will be very pleased to hear. We look forward to... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was recommended to us by friends who have stayed here before and I now know why! The hotel is right in the centre of Chester only steps away from the Main Street and all the local historic sights. The room we stayed in was large, very clean and comfortable. We heard no noise in the evening that others... More

Was this review helpful? Yes 1
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Silver Voices Thank you for placing a review on trip advisor, hearing kind words like you have written is the ultimate reward working in the industry. I have shared your comments with Jennifer, our chef and all the other staff who were delighted to hear. I look forward to being able to welcome you back to the Macdonald New... More

Wiltshire, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second visit to this hotel in the last few months and I will definitely be returning again. Such friendly staff who always seem happy and willing to help ( such a refreshing change to some others I have stayed in) The room once again was lovely and clean. The hotel is so close to the centre of... More

Was this review helpful? Yes 3
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear OllieDood Thank you for placing a review on trip advisor, we at the Macdonald New Blossoms Hotel constantly work on out customer service and I delighted that this has paid off. I have shared your feedback at our staff meeting and they were delighted to learn of your comments especially our housekeeping staff who take so much pride in... More

Swadlincote, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We thought the hotel room was average, clean and basic. The hotel is in the perfect position to visit Chester. We had our breakfast in the room, I can honestly say it is one of the worst breakfasts we have ever had. The bacon was so hard you couldn't cut it, the black pudding fried so much when you cut... More

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GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear MD Thank you for writing a review on trip advisor, we encourage all types of feedback to help improve our offerings. I was dissapointed to learn of the breakfast quality, this is an area which Macdonald hotels pride itself in. I have discussed the matter with my head chef and food and Beverage manager who have both given me... More

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was very small but it was beautifully decorated. The theme was carried throughout the hotel and really did look elegant. The staff where very friendly and helpful. It was really clean . Really close to the city centre. Its only literally takes less than a minute to walk to the high-street.

Was this review helpful? Yes 3
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear Tasha A Thank you for writing a review on trip advisor, feedback is invaluable to us. I would also like to thank you for your kind words regarding the staff who were delighted to hear. I understand your comments with regards to the size of your room, due to the age of our building all of our rooms differ... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed two nights for my partners birthday. The room and hotel is lovely, great central location (although noisy at night but what can you expect from a city centre) During breakfast on the first day, my partner politely asked if there was an alternative butter for the toast as the butter they put on the table wasn't to his... More

Was this review helpful? Yes 3
GM_Blossoms, General Manager at Macdonald New Blossoms Hotel, responded to this review

Dear LunareB I would like to thank you for writing a review on trip advisor, as our guest feedback is of the utmost importance to us. I was very concerned to learn of your experience and I can fully appreciate your comments, I have tried to investigate the matter and I would welcome your imput further clarifying some points. I... More

Wirral, United Kingdom
Top Contributor
102 reviews 102 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice little hotel with chester centre were you step outside and your in the city centre. staff were nice hotel was nice and clean. qiet and traditional with mice staircase. nice lounge and restaurant.

Was this review helpful? Yes 3
Hampshire
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 27, 2014

If your looking for a Hotel to stay at in Chester then look no further. The New Blossoms Hotel is perfectly situated for visiting historic Chester's attractions and many shops. Staff are pleasant and accommodating. The rooms are of a good standard and clean with comfortable beds and fresh decor. This is why we keep coming back.

Was this review helpful? Yes 3
Newcastle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 24, 2014

Having stayed in the Blossoms numerous times i can confirm that the staff are suoer friendlly and the hotel is in a great location... Breakfast is always fresh and cooked to order, bedrooms clean and very tidy however its way too hot in the summer months.. There is no air con in any of the rooms. Your cooling system is... More

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Additional Information about Macdonald New Blossoms Hotel

Address: St. John Street, Chester CH1 1HL, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald New Blossoms Hotel 4*
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Also Known As:
Macdonald New Blossoms Chester
Hotel Macdonald New Blossoms

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Amenities

Hotel Style
#11 Luxury Hotel in
Hotel Class
Official Description (provided by the hotel)
Macdonald New Blossoms Hotel, part of the AA Hotel Group of the Year 2013/14 is a classical boutique hotel in the heart of the historic City of Chester, situated on the famous City Walls and near the Eastgate Clock Tower, said to be the second most photographed clock in England. First opened in 1650, you won't find another more historical hotel in Chester but you will find our hotel's period charm blends perfectly with modern luxury, creating the perfect environment to relax and unwind. Our elegant stylish and flexible function suites teamed with a city centre location, provide the perfect environment for a wedding, conference or event with free, unlimited WiFi powered by The Cloud for every delegate. Our Meeting and event promise will make sure you get the environment and dedicated team to meet all of your needs. When the business day is done, there's no better place for you to retire to than the new 1650 St Johns Restaurant where you'll dine on sensational food using fresh, quality ingredients, topped off with an excellent wine selection and friendly, personal service. Aiming to be one of the coolest new restaurants in Chester, enjoy our personally crafted 2-4-1 cocktails every evening between 5pm-7pm. The hotel has the perfect location to sample all the delights that Chester has to offer including shopping, Chester nightlife, Dee River cruises, the famous Chester Racecourse along with historical attractions such as The Rows and City Walls. A 15 minute trip will take you to the Chester Oaks Designer Outlet or Chester Zoo. ... more   less 
Number of rooms
67

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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