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Dene Hotel

95 Hoole Road, Chester CH2 3ND, England
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298 Reviews from our TripAdvisor Community

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Traveler rating
    25
    43
    59
    56
    115
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Date | Rating
  • English first
  • German first
  • Italian first
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English first
  • All months
    (298)
  • Mar-May only
    (68)
  • Jun-Aug only
    (106)
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    (67)
  • Dec-Feb only
    (57)
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

The hotel is basically fit for sub contractors, its a bit smelly and drab, the small window in the bedroom didn't lock and opened up fully so somebody could just reach in and open the big window and climb in..so not safe, l transferred my mum over to the Chester court on the 2 nd night, as she was woken... More 

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6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for two nights and can't believe it's only a two star, the room we stayed in was lovely, the bar and reception area was very nice, the staff were very polite and very helpful, two stars is an insult, we'd definitely stay here again

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel very clean we went just for an overnight stay theres a big pub next door serving good food couple of bars near by and city centre 20 min walk..or theres a bus every 10 mins :) its very basic small tele in the room.and hairdryer plenty of towels would stay again :)

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Nottingham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Probably the worst hotel I have stayed in! Very outdated and not very clean in the room - the bathroom had hairs everywhere and the shower head did not stay up. Bath felt gritty too so wasn't very pleasant! Shout out to the the receptionist though - when we arrived she was lovely - probably the only good thing going... More 

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Travelers are raving about these Chester hotels

Liverpool, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

My partner and I booked the Dene Hotel for Chester Races as all the other hotels in Chester were fully booked. I was absolutely dreading staying here after reading all the bad reviews but let me tell you about my stay. As soon as we arrived we were greeted by a very friendly and very helpful Receptionist and we were... More 

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Bourne, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The letter below was sent to the hotel upon returning home. They still did haven't had the courtesy to reply!!! Dene Hotel 27 July 2015 95 Hoole Road Chester CH2 3ND Dear Sirs HOTEL VISIT 24–26 JULY My wife and I had a most unsatisfactory stay at the above hotel on the nights of Friday 24 & Saturday 25 July.... More 

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Scunthorpe, United Kingdom
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I feel they were cashing in on an event in Chester. The room was from the eighties, No toiletries, the strip light above the mirror had turned yellow/brown with age, bathroom only partly tiled (unfinished). single sockets for electricity. WiFi didn't work. a cheap Tea-bag, no biscuits! one chair, TV pixelated. Good points bus stop nearby to take you into... More 

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Manchester, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Booked the hotel knowing full well this would be no thrills - and with the benefit of having read plenty of reviews. So knowing what to expect, I'll review on that basis. The room was basic and dated, bathroom was actually more modern which is a big positive. It was cold in the room despite the time of year. While... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

i booked this hotel a few weeks ago for a one night stay . i did this before reading reviews once i read the reviews i was a little worried as there are a lot of very bad reviews on this site .so when i went to book in i was surprised by the clean reception and very friendly staff... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The stuff is so good and so friendly ...the room is big and always clean ...the location is very good and the room view was so so good...it's not far from the stations...nothing bad in this hotel and the price was very good.....

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