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Doubletree by Hilton Chester

#17 of 44 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Warrington Road | Hoole, Chester CH2 3PD, England
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Doubletree by Hilton Chester
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2,161 Reviews from our TripAdvisor Community

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Preston, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

We went here to relax and we booked the couples spa as well And treatments The massage was 30 mins each for me and my partner When we got there for the treatment the therapist was running late which is understandable but when we got to the room I had 22 mins and he had 20 mins We both came... More 

Helpful?
Thank aysha g
Leeds, United Kingdom
Level Contributor
126 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

First time at this hotel, and have to say I'm extremely impressed. Amazing grounds, you wouldn't think you were so close to a main road. Check in was quick, made to feel welcome and very friendly. Plus the free warm cookie. Got to the room to realise I had bed upgraded to the Bolton Junior Suite. Pristine, comfortable, and a... More 

Helpful?
Thank Darryl M
Edinburgh, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose this hotel because it was convenient to where we needed to be. I found the room and bathroom comfortable and spacious, although a little chilly and I couldn't get much heat out of vent despite turning it up. The food in the restaurant bar was good and very quickly served. Staff were always polite and pleasant. I did... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hjoanc2013
Huddersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited doubletree for a relaxing girls weekend. Great location, nice and quiet just outside Chester. The hotel was warm and welcoming. The room (King guest room) was very spacious and clean. The facilities in the spa were excellent and a good range of treatments on offer. The mpw steakhouse was equally as good offering a wide selection of superbly cooked... More 

Helpful?
Thank SuzyT86
Pembrokeshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location and grounds of this property are what does it justice. Check in was straight forward and the lady that served me made me feel very welcome and most helpful (she was heavily pregnant at the time) shame the others weren't as helpful. They had a nice touch in terms of baking me a gluten free cookie on arrival,... More 

Helpful?
2 Thank Bethnkarl
Runcorn, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel is set is a lovely location just outside Having stayed at the doubletree lots of times this wasn't the best stay due to having a few issues with electrical items in the room ( Kettle, TV Remote and a noisey Fridge).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Louise Q
anglesey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Never stayed here before Won't stay again Great pool and spa loved it But that's about it Dirty bar area, poor pint Hairs and filth in bathroom which is the biggest no no Cleaner came and cleaned straight away but that's not the point Disappointed

Helpful?
2 Thank mattwardAnglesey
Liverpool
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is a first bad review from me, and it is done with a heavy heart. My friends and I had a succession of a combination of bad service, terrible food and undertrained staff to contend with during our one night stay in this hotel. We spoke to the duty manager at the time and also the restaurant supervisor from... More 

Helpful?
4 Thank LiverpoolL9
Rhyl
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Nice place but for £185 a night I'd expect to be able to use the facilities! I only stayed 30 minute's so limited review I'm afraid... Management a waste of time Full refund but a ruined weekend Other people following suit and checking out as we were leaving... think we started a trend...

Helpful?
2 Thank DA12BEY
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights, good location for city centre and shopping outlet (car), Full English Breakfast (normal service), we especially enjoyed the spa facilities, hotel personnel were very helpful and polite at all times, our room was quite and comfortable with a large flat screen TV. We would stay at this hotel again for a short break only, a relaxing... More 

Helpful?
1 Thank Robert-co-uk
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