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Doubletree by Hilton Chester

#18 of 46 Hotels in Chester
Certificate of Excellence
Hotel website
Warrington Road | Hoole, Chester CH2 3PD, England
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Doubletree by Hilton Chester
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Doubletree by Hilton Chester
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1,821 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newbury
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked this hotel as its spa does Elemis treatments.Also the Hilton brand is usually a safe bet. We also pre-booked a table at the Marco Pierre White restaurant. The spa-we booked the 75 minute Elemis hot stone massage for £85. What we received was a 60 minute hot stone massage that is NOT in the spa brochure or online.... More 

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Ehrendingen, Switzerland
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went with my wife for a weekend getaway. The hotel is a really beautiful and service of the highest standard. Rooms are modern and well decorated. Not large, but definitely sized ok for modern times. The spa/gym facilities are fantastic. Well designed and nicely looking. Truly, nice enough to stay in the hotel for the whole weekend. Definitely will be... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

One of the Better Double Tree by Hiltons. An I stop in over 100 Hotels a year with work. Very modern, clean efficiently run Hotel with great staff. We didn't use the Restaurant as we ate in Chester City at the (upstairs at the Grill) which is fantastic !!! You must check that one out! An we didn't have breakfast(... More 

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Zug
Top Contributor
71 reviews 71 reviews
55 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We use this hotel reasonably frequently and the general standard is very high. The rooms are very safe, comfortable and the bathrooms are lovely. The common areas are a bit odd. They need a really good lick of paint and some " deep cleaning " as they are becoming rather tired now. It would also help at busy times if... More 

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Hitchin, United Kingdom
Top Contributor
132 reviews 132 reviews
17 hotel reviews
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect for a break in historic Chester. Bus stop into city centre stops right at the drive entrance (although we strolled it in about 25 mins). Nice comfy room, smart modern decor throughout. Friendly pleasant staff who were very welcoming. Attractive grounds and a really smart health club. The pool/sauna, steam room, Hammam, aroma room are great. Try the jacuzzi... More 

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Cheshire UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Received a spa day for two as a present and went early May. Had a super day with a relaxing massage to start, some time in the dream wave relaxation room, a spot of lunch which was a bit limited for choice, and then into the pool/jacuzzi area. All in all a very good experience.

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Hotel and staff are very warm and welcoming, its set in wonderful grounds, the rooms are of a good standard and the suite are worth treating yourself too. With a Marco Pierre White Restaurant on site its a must.

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Manchester, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel as we had a voucher for a spa day. The reception staff were very friendly on arrival and we were greeted with warm cookies to take to our room. The room was clean but quite small, the Smart TV was a nice touch but instructions would have been useful. The room was very hot, even after... More 

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UK
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton 8th May for one night to go to Chester races. The hotel is great, very well presented and clean. The rooms are also very well set out and beds very comfy. Check in staff were great and allowed us an early check in because of the races and the cookies were lovely! Food/drinks in the brasserie... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Went here as Farher in Law booked as special treat for Mother in Laws 80th. First night, air con was broke and didn't get to sleep until 4 am due to it being so hot (no idea why in April). Finally fell asleep but the hard wired alarm clock (yes an alarm clock in a hotel room) was randomly set... More 

Was this review helpful? Yes 2
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