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Doubletree by Hilton Chester

#17 of 46 Hotels in Chester
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Warrington Road | Hoole, Chester CH2 3PD, England
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Doubletree by Hilton Chester
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1,917 Reviews from our TripAdvisor Community

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Traveler rating
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269
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1917)
  • Mar-May only
    (492)
  • Jun-Aug only
    (556)
  • Sep-Nov only
    (428)
  • Dec-Feb only
    (441)
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Manchester, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here a number of times for a relaxing getaway to enjoy the spa and visit Chester. The spa is highly recommended and the standard rooms are very comfortable. The junior suites are great for a longer stay. The staff are unfailingly polite and accommodating. I don't usually eat in the hotel although have taken breakfast occasionally and... More 

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Manchester
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here a few times now and always love it. Rooms always fresh and comfortable and the breakfast is nice too. Staff always welcoming and an overall great atmosphere. The spa is excellent and would definitely recommend anyone to stay here for relaxation :)

Was this review helpful? Yes 1
Staffordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend paid for this for hotel for my birthday weekend. Didn't know what to expect as I know some of the Hiltons are not that good. On arrival I was surprised, the grounds were beautiful and the reception area too. We were greeted with a warm cookie on arrival, which was delicious. The rooms are very nice and they... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is mine and my partners latest visit to this hotel as we've been here a good few times over the last 6 years I think, we've always raved about this hotel recommended it to people who have then visited themselves including the spa and have brought my partners parents here in the past. On the previous visit to this... More 

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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Ideal meeting place and overnight stay for all of my friends. Very friendly and professional staff. Hotel has lots of extras if you fancy a bit more relaxation. Perfect night for all in my party. Ideal location if you fancy a days shopping in Chester or day at the races.

Review collected in partnership with DoubleTree by Hilton

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Liverpool
Level Contributor
158 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here quite a few times and always had a great experience as previous reviews show. In fact we constantly rave about this hotel and other doubletree hotels we have stayed in. Bit of a shame there were so many let-downs this time. Arrived to a Wedding Reception in full swing and with experiences of wedding events in other hotels... More 

Was this review helpful? Yes 2
4 of 5 stars Reviewed 6 days ago NEW

Stayed here a few times now and are still taken back at how great the staff are. Nothing is too much trouble for them and they go out of their way to ensure you have a great stay! Breakfast is fantastic and the spa is too. The drinks are on the expensive side but if you head into town there... More 

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Doubletree2, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Guest, Thank you for your excellent review, I am delighted you enjoyed your experience here at The DoubleTree Chester. Our team pride themselves in providing guests with outstanding service, I am happy to learn you found this during your stay. I will pass on your kind comments to them. I appreciate you taking time to share your experience with... More 

Cheshire
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Another weekend - another stay at a hotel. This time it was the turn of the Hilton Double Tree in Chester which is situated right off the Motorway near the Race Course. To be honest, I've stayed here a few times but have never rated or reviewed it, so I thought I may as well submit one this time. This... More 

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Doubletree2, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Guest, Thank you for taking time to post such a positive review. It is a pleasure to read your great comments and I am so pleased you have enjoyable experiences when staying with us. I will be sure to share your excellent feedback with our team members here at The DoubleTree Chester. We appreciate your loyalty and look forward... More 

Ellesmere, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We ended up with a junior suite as everything else was booked, but we were extremely pleased with the space it gave us. The hotel was clean, smart and modern. We were welcomed with warm cookies (delicious) and great customer service. All the staff were very helpful throughout our stay. This hotel also benefits from a lovely spa a definite... More 

Was this review helpful? Yes
Doubletree2, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Guest, Thank you for taking time to post a review regarding your experience at The DoubleTree Chester. Your excellent comments are much appreciated and I am pleased you enjoyed our legendary DoubleTree welcome cookie. I hope to welcome you back for a return stay with us in the not too distant future. Kind regards, Guest Relations More 

Midhurst, United Kingdom
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay in many Hiltons and this level of chain. This one was clean and modern with a warm welcome from the staff. Room: Modern and nicely decorated but furnishings were not the standard you would expect from the chain , the dark furniture was chipped , worn and showing signs of age , the mirror was broken and covered... More 

Was this review helpful? Yes
Doubletree2, Guest Relations Manager at Doubletree by Hilton Chester, responded to this review

Dear Guest, Thank you for taking time to post a review for us. I am pleased you enjoyed our wonderful spa facilities and received a warm welcome from our excellent team. We appreciate your feedback regarding the bedroom maintenance, the points you have raised will be reviewed by our management team to ensure these issues are addressed. Thank you for... More 

Hotel Review Summarization

What travelers say

  • Very nice(24)
  • SPA FACILITIES(15)
  • Marco Pierre White(14)
  • Warm cookies(12)
  • MPW restaurant(5)
  • Steam room(4)
  • Would highly recommend(3)
  • Clean and modern(3)
  • Second night(3)
Questions? Get answers from hotel staff and past guests. Ask a question

250 photos of this hotel

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Room/suite (53)
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Bathroom (26)
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Hotel & grounds (46)
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Dining (8)
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Business center/function rooms (1)
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Pool/beach area (1)
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View from room (4)
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Other (56)

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Hotel & grounds (14)
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Room/suite (9)
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Dining (6)
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Bathroom (4)
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Pool/beach area (2)
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Other (20)
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