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BEST WESTERN Premier Queen Hotel

#10 of 46 Hotels in Chester
Certificate of Excellence
4.0 of 5
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City Road, Chester CH1 3AH, England
BEST WESTERN Premier Queen Hotel
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Ranked #10 of 46 Hotels in Chester
Certificate of Excellence
A recent review
5 of 5 stars Reviewed March 16, 2013
Lee N Salford, United Kingdom
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2,019 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Premier Queen Hotel
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Salford, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2013

Had a lovely four night stay while working in Chester. I was staying in the main part of the hotel, in room 318. The room was very comfortable, full of character. Had a really comfortable bed and my sleep was only disturbed on the final night with some drunk shouting from the corridors at 4am. My only complaint was that... More 

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Norwich, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2013

Our stay at the Queen Hotel couldn't have been better. A large spacious Classic Queen room (rm 244) which was comfortable, clean and well decorated. Staff were friendly and helpful. The food in the King's restaurant was exceptional and the breakfast in the Jubilee room, which started with Buck's Fizz, was very good. Booked via Travelzoo deal, we couldn't have... More 

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Birmingham, United Kingdom
Top Contributor
80 reviews 80 reviews
30 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed March 15, 2013

We stayed 2 nights at this hotel on for a Corporate event in February. The hotel is in a good location a short walk to the town centre and right opposite the train station. The public rooms were fine, for the Corporate events but the Hotel needs some money spending on it. There are 2 parts the Kings Rooms are... More 

Was this review helpful? Yes 1
leicestershire
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 15, 2013

Very near to the station, about 10 minutes walk in to old Chester. Lovely old hotel, full of character. Staff were very friendly and helpful - even printed off a sheet for us outlining the history of the hotel and its various ghost stories! Breakfast was buffet style and very good. The restaurant in the new King's Building was excellent.... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2013 via mobile

Stayed for one night. Good value for B&B On site parking is £10 My room was in the old part of the hotel - decent size room with high ceilings - nice decor. Breakfast was very good - buffet service - really nice. About a 10 minute walk into the old city centre.

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Derby, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2013

Huge hotel, very nicely decorated, old fashioned mixed with modern. Some very nice touches. I stayed for 1 night on a business trip so didnt spend much time in the room but it was really spacious and very nice, really cosy, comfy beds with lots of pillows, huge bathroom with a corner jacuzzi bath. Clean except for one hair in... More 

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Sheffield, United Kingdom
Top Contributor
60 reviews 60 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 13, 2013

My Wife and I had booked to stay for only one night but unfortunately we had to postpone our visit due to my Wife suffering a seizure. After my Wife had recovered from her seizure we contacted the hotel to re book our room, the staff were very helpful and they asked about my Wifes health and they seemed genuine... More 

Was this review helpful? Yes 1
Liverpool
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

I was lucky enough to have my hen do in Chester on 2nd March, and all 12 of us stayed in Queen Hotel. We had a fantastic time; the hotel staff were very friendly and accommodating from check in through to check out. The gave us our own corridor which allowed us to have music on, keep the hotel room... More 

Was this review helpful? Yes 1
QueenH0tel, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Gina L, Thank you so much for your review. Your kind words are very gratefully received and I know the staff who looked after you will be greatly motivated by such generous comments. We love looking after such well behaved hen parties at the Queen and go all out to give future brides the perfect send off! Everybody at... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

Me and my husband stayed here for two nights on a works conference. We stayed in the Kings Quarters and had a fantastic room! Everything seemed new and was decorated very stylish. The bathroom had a large shower cubicle and we had a separate double ended bath! We forgot a few toiletries and rang reception and they bought some to... More 

Was this review helpful? Yes 1
QueenH0tel, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Kellyphoebe, Thank you for your great review following your recent stay at the Queen. I am delighted you enjoyed your visit so much and thank you for your appreciation of your room in the Kingsat the Queen, our recent £20 million addition to the original building. We put much thought into the comfort of our guests when planning this... More 

Walsall, United Kingdom
Top Contributor
71 reviews 71 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 10, 2013

Enjoyed 2 nights at this hotel. Room was very comfortable and nicely decorated. The whole hotel is done out in a very individual style unlike many more modern chains. Ideally placed next to the station if going by train. Thought £15 per night for car parking was a but over the top though. Breakfast was very good with a wide... More 

Was this review helpful? Yes 1
QueenH0tel, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Mark M, Many thanks for taking the time out to write a review following your stay at the Queen. I am very happy to hear that you liked our style! We try to be as far away from sterile as possible and endeavour to give our guests an experience above that received at 'hotel in a box' chains. I... More 

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