We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Premier Queen Hotel

#10 of 46 Hotels in Chester
Certificate of Excellence
Hotel website
Hotel deals
City Road, Chester CH1 3AH, England
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Professional photos
BEST WESTERN Premier Queen Hotel
View Map
Add Photo Write a Review

2,188 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,158
    614
    210
    117
    89
See reviews for
184
1,130
40
277
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2188)
  • Mar-May only
    (564)
  • Jun-Aug only
    (643)
  • Sep-Nov only
    (506)
  • Dec-Feb only
    (475)
All months
Kingston-upon-Hull, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed here for a few days in early August, we wanted a hotel close to the station and generally don't go for chain hotels but after reading some reviews decided to give this one a go. After staying here I now wouldn't really class this as a chain hotel, it is a little different, it has... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked the Queen for our wedding anniversary. I didn't mention it was our anniversary, however, from the moment I spoke with Alison on the reservations desk, I knew we were going to be treated royally. Alison is a real asset to the hotel, and she talked me through the rooms; the facilities; and the layout of the hotel. I... More 

Was this review helpful? Yes
Mexborough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner stayed at the Queens hotel on the 30th of june for my birthday, We had booked to stay in a king supirior suit but when we checked in we was told they had complimentary upgraded us to the honeymoon suit! To say we were happy would be an understatement our room was beautiful! There was so... More 

Was this review helpful? Yes 1
Chippenham, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here a couple of times now and each time has been great. The rooms are comfortable and clean but the decor is a bit dated. Overall it is a hotel which just feels a bit tired. Breakfast buffet is superb with lots of choice and variety.

Was this review helpful? Yes
london, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was excellent. Staff were excellent. Hotel Manager was very proactive, pleasant & helpful. Food was excellent. Lots of weddings during our stay. Had to pay £15.00 per night for Parking. Had to pay £30.00 per night for room Upgrade to get Air Con.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Gosport, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful and in a great location to explore Chester . Our family room was large and spacious with very comfortable beds . Our only complaint would be the bathroom the door would not close let alone lock the toilet did not flush properly . We could not use the hot tap on the sink as it was... More 

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for my wedding anniversary for two nights staff was very helpful and friendly would recommend to anyone clean and gave the feeling of a family run hotel and not a big company owned and run

Was this review helpful? Yes
Cambridge, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a high ceilinged room in the old building facing the old courtyard which my wife thought was lovely, well decorated very clean and had all the usual amenities. Breakfast was excellent "english" and we enjoyed the food in the modern restaurant. It is an old building but beautifly done throughout with lots of victorian effects. It is a... More 

Was this review helpful? Yes
Peterborough, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

great hotel. good location right outside station. friendly staff and good food. Bar menu could do with a few changes - meal of the day etc as a change for those on long stays. rooms good and quiet. Spent some time working nights so quiet rooms important.

Was this review helpful? Yes
Newton Aycliffe
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights with my family. We had a lovely time and would like to return but my main problem was with the room. I emailed the hotel a couple of weeks before we stayed to request a quiet room. I did not receive a reply, and should have chased this up.We were initially allocated room 135, and when... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Car park(19)
  • Train station(19)
  • Very good(10)
  • Really nice(7)
  • Kings suite(4)
  • High standard(4)
  • Friendly and helpful(4)
  • Short walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

428 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (427)
Viewed
Room/suite (99)
Viewed
Hotel & grounds (136)
Viewed
Dining (14)
Viewed
Bathroom (29)
Viewed
View from room (7)
Viewed
Business center/function rooms (11)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chester hotels
0.7 mi away
Crowne Plaza Chester
Crowne Plaza Chester
#11 of 46 in Chester
4.0 of 5 stars 1,067 reviews
0.5 mi away
The Chester Grosvenor
The Chester Grosvenor
#7 of 46 in Chester
4.5 of 5 stars 1,278 reviews
0.1 mi away
Premier Inn Chester City Centre
Show Prices
Show Prices
Show Prices
1.3 mi away
Doubletree by Hilton Chester
5.6 mi away
Grosvenor Pulford Hotel & Spa
0.9 mi away
Abode Chester
Abode Chester
#15 of 46 in Chester
4.0 of 5 stars 1,346 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay