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BEST WESTERN Premier Queen Hotel

#10 of 46 Hotels in Chester
Certificate of Excellence
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City Road, Chester CH1 3AH, England
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1 room 1 guest
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BEST WESTERN Premier Queen Hotel
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2,183 Reviews from our TripAdvisor Community

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Traveler rating
    1,155
    612
    210
    117
    89
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184
1,126
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
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    (2183)
  • Mar-May only
    (564)
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    (643)
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    (501)
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    (475)
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Gosport, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is beautiful and in a great location to explore Chester . Our family room was large and spacious with very comfortable beds . Our only complaint would be the bathroom the door would not close let alone lock the toilet did not flush properly . We could not use the hot tap on the sink as it was... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for my wedding anniversary for two nights staff was very helpful and friendly would recommend to anyone clean and gave the feeling of a family run hotel and not a big company owned and run

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Cambridge, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a high ceilinged room in the old building facing the old courtyard which my wife thought was lovely, well decorated very clean and had all the usual amenities. Breakfast was excellent "english" and we enjoyed the food in the modern restaurant. It is an old building but beautifly done throughout with lots of victorian effects. It is a... More 

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Peterborough, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

great hotel. good location right outside station. friendly staff and good food. Bar menu could do with a few changes - meal of the day etc as a change for those on long stays. rooms good and quiet. Spent some time working nights so quiet rooms important.

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Newton Aycliffe
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights with my family. We had a lovely time and would like to return but my main problem was with the room. I emailed the hotel a couple of weeks before we stayed to request a quiet room. I did not receive a reply, and should have chased this up.We were initially allocated room 135, and when... More 

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Derby, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice room, large comfy bed, great buffet breakfast, good staff. All rooms are non smoking, the smoke alarms do work as was tested by one visitor at 03:50 on Monday morning 31/08/2015. We had a ground floor room on the inside of the building, apart from a wedding party the place was quiet. The staff were very good and... More 

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Reading, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very well situated hotel right opposite the station and within easy walking distance of the centre. The hotel and rooms are uniquely designed and decorated. They have a delightful reception area and excellent welcoming staff. The breakfast is also very hearty and worth trying. Only issue I have experienced with this hotel is the wireless can drop out in of... More 

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Rhondda
Level Contributor
127 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Queen hotel is in a great location, opposite the train station and walking distance into Chester. On arrival we were warmly welcomed by the doorman, our room wasn't ready so we left our suitcase and found somewhere for lunch. At 3pm we returned to check in. We were given a room in the King's quarters which was decorated in... More 

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Halifax. England
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stopped on the £109 deal for the third time - and it was great. There was a wedding going on when we arrived but we were still attended to as if we were the only people there. Our room was amazing more of a suite than a room in The Queen , it was huge and beautiful overlooking the... More 

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Ulverston, England, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in this hotel several times and our most recent stay did not disappoint our previous high opinion of this hotel. Conveniently situated right opposite the station and within easy walking distance of beautiful Chester, this hotel oozes charm, opulence and originality. We have always stayed in the Kings annex, the rooms being opulent, spacious and decorated to... More 

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Hotel Review Summarization

What travelers say

  • Car park(19)
  • Train station(19)
  • Very good(10)
  • Really nice(7)
  • Kings suite(4)
  • High standard(4)
  • Friendly and helpful(4)
  • Short walk(3)
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Other (131)

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