We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Premier Queen Hotel

#12 of 44 Hotels in Chester
Certificate of Excellence
City Road, Chester CH1 3AH, England
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Premier Queen Hotel
View Map
Add Photo Write a Review

2,415 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Doncaster, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from this lovely hotel. It is located right outside the train station. & is a two minute walk into this most beautiful city. We stopped in the Kings quarters of the hotel. The room was great (king exec). Lovely decor, great bed, very nice furniture & a really smart bathroom The staff were all fantastic. Special mention to... More 

Helpful?
Thank RobMcAndrews
Worcester
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We decided to stay in Chester for a weekend visit incorporating Liverpool as well. We were very pleased with the location next to the railway station as we travelled in to Liverpool by train with trains every 30 minutes (Sunday) much better than driving in. There is also a five minute shuttle bus service from the railway station to the... More 

Helpful?
Thank HolidayTraveller38
lancashire
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We had an overnight stay with dinner and breakfast included. From the moment we arrived the staff were very friendly and helpful and the hotel had a nice atmosphere. Dinner was very good, beautifully presented and well cooked. Breakfast had a good range of hot and cold choices.The bedroom was comfortable with a new bathroom. The hotel has undergone a... More 

Helpful?
Thank Winnee_M
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Winnee_M, Thank you for taking the time to share your feedback following your recent stay with us. I am so pleased you enjoyed you time in Chester and hope to welcome you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is incredible and I would recommend it to anyone looking for a getaway. The appearance, staff and food are beyond amazing and I can't fault this hotel one bit. I stayed in an executive double room and it was an absolutely beautiful room with a lovely view of the garden.

Review collected in partnership with Best Western GB

Helpful?
Thank Jade A
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Jade A, Thank you for your glowing report of your recent stay. I am delighted you enjoyed your time in Chester and look forward to welcoming you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

Gloucester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

stayed here on Friday and Saturday night, lovely hotel, very clean, great breakfast selection and really enjoyed the singer on sunday morning. the only down side was the £15 a night parking charge, which I feel is very expensive

Helpful?
Thank julie w
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear julie w, Thank you for taking the time to share your feedback following your recent stay with us. I am so pleased that you enjoyed your time with us. Unfortunately the car park attached to the hotel is not owned by the hotel, we do have an agreement offering a discount to hotel guests which it seems you have... More 

Leicester, United Kingdom
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a one night stay booked via Travelzoo. This was dinner (2 courses),b&b, a complimentary drink and 10% voucher for Cheshire Oaks retail outlet. All for about £100 for two people. We arrived to a friendly welcome from all staff and went to our room. This was of ahigh standard - comfy large bed and a... More 

Helpful?
Thank Stev1er
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Stev1er, Thank you for your fantastic feedback. I am so pleased you enjoyed your stay. The promotion that we run with Travelzoo is just one of the great value deals that we offer throughout the year. Next time you are planning a visit to Chester be sure to contact our in house reservations team on 01244 305000 who will... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely hotel, great location. When we arrived we were upgraded for free to a king room which was amazing. Everything was very clean and staff were all polite. The Chester train station is just opposite which makes it easy to travel to Liverpool for the day. No traffic noise heard even though the hotel is opposite the train station. A... More 

Helpful?
Thank Cben542
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Cben542, Thank you for your lovely feedback, I am so pleased you enjoyed your time in Chester and Liverpool. I look forward to welcoming you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

Spennymoor, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our second visit to this hotel and it will certainly exceed your expectations from arrival through to departure. Right next to the train station and a little walk into the city makes it an excellent location while visiting Chester!

Helpful?
Thank Gren01
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Gren01, Thank you for sharing the feedback of your recent stay. I am delighted you enjoyed your time with us and hope to welcome you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

Stourbridge, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed Friday and Saturday night to celebrate a friends birthday in Chester. From the moment we pulled up at the front we were warmly welcomed by the most helpful and charismatic doorman, Iwan who was always on hand to help and provide concierge throughout our stay. Booking in was friendly and easy thanks to Crina and our room in the... More 

Helpful?
Thank Jerry H
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Jerry H, Thank you for sharing your feedback with Tripadvisor. I am so pleased you enjoyed your stay with us and thank you especially for mentioning Crina and Iwan, I will ensure your comments are passed on to them as I know they will really appreciate your kind sentiment. I look forward to welcoming you back again very soon.... More 

Kegworth, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel never fails to exceed my expectations. From arrival all the staff were really friendly and helpful - nothing was too much trouble. Great dinner in the Kings with delicious and a fairly priced bottle of wine. The one and only negative was the coffee at breakfast but this was overcome by the glass of Bucks Fizz!

Helpful?
Thank Hotelaholic8
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Hotelaholic8, Thank you for your kind review. It is lovely to hear that you enjoyed your stay with us, I look forward to welcoming you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

539 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (538)
Viewed
Hotel & grounds (145)
Viewed
Dining (18)
Viewed
Bathroom (30)
Viewed
Room/suite (107)
Viewed
View from room (7)
Viewed
Business center/function rooms (11)
Viewed
Other (220)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chester hotels
0.7 mi away
Crowne Plaza Chester
Crowne Plaza Chester
#11 of 44 in Chester
4.0 of 5 stars 1,168 reviews
0.5 mi away
The Chester Grosvenor
The Chester Grosvenor
#5 of 44 in Chester
4.5 of 5 stars 1,460 reviews
0.2 mi away
Premier Inn Chester City Centre Hotel
Show Prices
Show Prices
Show Prices
5.0 mi away
Grosvenor Pulford Hotel & Spa
1.3 mi away
Doubletree by Hilton Chester
0.9 mi away
ABode Chester
ABode Chester
#16 of 44 in Chester
4.0 of 5 stars 1,517 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay