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All 45 Chester hotels

BEST WESTERN Premier Queen Hotel

4.0 of 5 Hotel   |   City Road, Chester CH1 3AH, England
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Ranked #9 of 45 hotels in Chester
Certificate of Excellence 2013
A recent review
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1,349 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
Date | Rating
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English first
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely Victorian hotel, which is a real joy to stay in. Bags of character and very friendly and professional staff. We stopped in executive room which was beautiful and very clean and comfortable. We had an offer through travel zoo, which made it a £1.00 cheaper to have an evening meal and a free drink each included on the Friday... More

Was this review helpful? Yes 1
Canterbury, England, United Kingdom
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is superbly situated opposite the railway station, and in the centre of this historic town. I was fortunate to be booked into the Queen Elizabeth Room, well furnished and appointed. The bed was very comfortable. Bathroom very clean and well provided. The conference facilities are excellent and the food was well presented, hot and delicious. The staff cannot... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We live and work in a Bed & Breakfast in Harrogate (Acorn Lodge) and don't get to stay away very often. We were invited to a friends wedding and this was the Hotel they got married in and had their evening reception. What a fantastic place... from the moment we called to make a reservation, we were made to feel... More

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London, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a superb hotel in Chester. The decorations are original and superb, and the staff are extremely helpful. There are many lounges, a lovely courtyard, beyond which, in the King's Quarters annex, a magnificant gourmet restaurant and coktail bar. The hotel is convenienlty near the station (though no noise is heard), there is parking, and it is only a... More

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a late booking to break up a journey back from Scotland - and was a real treat. The hotel has bags of character and we ended up in a great room with a fourposter bed. The staff are helpful and friendly - the concierge is a star. Next to the railway station and an easy walk into the... More

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Inverness, Scotland
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have just returned home after one of the best 4-day stay in a hotel in the UK. The bedroom was excellent and the food marvelous. The hotel is conveniently situated for the city and also rail travel!

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carmel flintshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We spent one night in the kings quarters on dinner bed and breakfast. Rooms were very comfortable everything you need. Asked for bucket of ice and glasses to be put in room for champagne we brought with us. This was sorted no problem. Had a wonderful meal for dinner in the kings grill. Had a great table watching the chefs... More

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just returned home after a mid week break through travelzoo everything excellent once again .breakfast/dinner very good .included in deal a free drink every day in the waiting room bar top marks to CALLUM the barman he knows his job inside out

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came just for one night on 12th April. Made to feel welcome from the moment we arrived. The concierge Ewen is an absolute star and was very helpful and friendly. Overall I couldn't recommend this hotel enough. Breakfast great, staff helpful and the hotel itself is so delightfully quirky. Only thing I would say is don't expect a modern... More

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chester, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

had to cancel a few days beforehand, (colleague taken ill) a few hours after booking online, lost both room fees and breakfast costs, not able to revise booking to later date. Not very happy. I'm sure the hotel is very nice but I never made it and I'm not happy with theCompany's lack of flexibility over the booking policy.

Review collected in partnership with Best Western GB

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Additional Information about BEST WESTERN Premier Queen Hotel

Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Address: City Road, Chester CH1 3AH, England
Location: United Kingdom > England > Cheshire > Chester
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Chester
#9 Romantic Hotel in Chester
#10 Family Hotel in Chester
#10 Business Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Queen Hotel 4*
Official Description (provided by the hotel):
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Free Bar - Sunday to Friday - 5pm to 7pm. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, award winning grill room restaurant with the longest cocktail list in Chester. ... more   less 
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