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All 45 Chester hotels

BEST WESTERN Premier Queen Hotel

4.0 of 5 Hotel   |   City Road, Chester CH1 3AH, England
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Ranked #8 of 45 Hotels in Chester
Certificate of Excellence 2014
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1,828 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I recently organised a two day conference at the Queen Hotel in Chester. The hotel's events team went above and beyond to meet our every need and bent over backwards to make the conference a seamless success. What we liked in particular was the personal touch at The Queen and the fact that the hotel enabled us to have a... More 

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York, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Queen for one night this weekend. This really is a lovely hotel. From the friendly greeting that you get on arrival every member of staff we encountered made our stay feel special. Our room in the newer part of the original hotel was very nice. Spotlessly clean, large comfortable bed, and every facility you would need.... More 

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Shrewsbury, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night in February. A lovely room and allowed to check in at 12.30. We paid £149 for BB and talking to another couple who had paid just £99 for BB I find this a little unfair. The breakfast was beautiful. My only critism is the parking charge of £15 at the weekend. We enjoyed our... More 

Was this review helpful? Yes 1
Worcestershire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a fantastic stay at this hotel the staff were really friendly and extremely helpful even though the hotel was full they made us feel like we were the only people staying there. Breakfast on the Sunday morning was amazing Buck's Fizz on arrival, a lovely young lady singing and playing guitar in the back ground, tables were cleared... More 

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Sunderland, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed Here for 2 nights couple of problems which were immediately resolved Couldn't fault it Fabulous decor, excellent friendly staff, nothing too much trouble Can't rate it highly enough. The food in the kings restaurant was superb and waiters were very attentive and couldn't do enough A thoroughly superb visit and would highly recommend this fabulous classic establishment!!!

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear jackybrown8, I am delighted that you enjoyed your stay with us. Thank you for taking the time to write your comments. I very much look forward to welcoming you back to the Queen very soon. Kind regards, Richard Dixon Deputy General Manager More 

Birmingham, England
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 1 Friday night at the Queens during a short visit to Chester. The hotel looks pretty average from the outside but inside it is quite impressive. The place has a style that sets it apart from a typical large chain / city centre hotel. There is a large courtyard area within the hotel boundary that would be very... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Oakie_Dude, Thank you for your lovely review and for choosing the Queen for your visit to Chester, I look forward to welcoming you back very soon. Kind regards, Richard Dixon Deputy General Manager More 

Wigan, United Kingdom
Top Contributor
75 reviews 75 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked the Travelzoo deal for me and my fiance and we honestly couldn't fault anything about our stay. The hotel is easy to find, great for exploring Chester (about ten minutes walk to the centre) and visiting the zoo. The food was excellent and breakfast one of the best we've had. Staff were friendly and efficient. The room was spacious... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear LnR_Lancs, Thank you for taking the time to write you comments. I am so pleased that you enjoyed your stay with us. The travelzoo promotion is just one of the fantastic promotions that we offer throughout the year. When you next visit the Queen be sure to call our reservation team on 01244 305000 to ensure you receive the... More 

Prestatyn
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights at this interesting hotel. If you like somewhere a bit different from the corporate and rather "beige" appearance of modern hotels, then a room at the Queens is just what you would like. We had a lovely large room with free standing furniture, opulent furnishings even including a proper coat stand. The centre piece and star... More 

Was this review helpful? Yes
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Kay H, Thank you for your wonderful review. I am so pleased that you enjoyed your stay with us and very much look forward to welcoming you back soon. Kind regards, Richard Dixon Deputy General Manager More 

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Additional Information about BEST WESTERN Premier Queen Hotel

Address: City Road, Chester CH1 3AH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Queen Hotel 4*
Number of rooms: 218
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Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hotel Style:
#6 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#8 Business Hotel in Chester

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