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BEST WESTERN Premier Queen Hotel

#10 of 46 Hotels in Chester
Certificate of Excellence
4.0 of 5
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City Road, Chester CH1 3AH, England
BEST WESTERN Premier Queen Hotel
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Ranked #10 of 46 Hotels in Chester
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Maggieanne49 Chard
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2,113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chard
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was used for a nights stay prior to trip to Ireland. The room was very nice, well appointed and clean. The wedding party obviously enjoyed themselves and we were grateful when the disco ended at 1 am, particularly as we had a very early departure. The car park is fine but expensive at £15 a day at weekends. Overall... More 

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Penybont, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here several times now and it's always pleasant p, great service , nice rooms, and superb breakfast. Great location and parking as well so all in all a great place to Stay. Great little rooms with open fires, nice bars and really oldie world feel about the place, great if you like historic venues.

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Wakefield, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived at the hotel on a Saturday afternoon after booking a great deal through groupon - the hotel was exactly worth the money if not more - we had Prosecco in the room waiting for us when we check in. The hotels location in perfect for everything Chester has to offer, and its very grand, from the lobby to... More 

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New Jersey
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are regular visitors to our birth town of Chester and as we travel by train we prefer to stay in City Road. Our usual preference in The Premier Inn but it was fully booked during our last stay so we opted for The Queen. We had an awesome stay. The room was recently renovated and, while small, it was... More 

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Southampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We knew this hotel was close to the train station but we were shocked at just how close it was when we arrive by train! When we walked through the entrance into reception you are automatically greated by so much character to an old building, we were there for two nights and I think I saw something different every time... More 

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Bath, United Kingdom
Level Contributor
190 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very well located by the station and easy walking distance of the new canal side bars and restaurants as well as the city centre. Parking was chargeable. Reception was friendly and professional. Our room was in a modern tower alongside the old hotel. The room was spacious, very well equipped, good wifi, excellent shower, and great views. The walk from... More 

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Winterthur, Switzerland
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Right outside the train station, about 10 minutes by foot to the center. Very friendly, helpfull staff. We were staying in the King's Quarters (the newer part of the hotel), and were impressed by the big, tastefully decorated rooms. Very comfortable beds. There's a beautiful garden with sculptures and overall the decoration and the feel of the hotel were wonderful.... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear sh06-CH, Thank you for writing your comments following your stay with us - I am so pleased you enjoyed your time in Chester and hope to welcome you back again very soon. Kind regards, Richard Dixon Deputy General Manager More 

London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Queen claims to be Britain's oldest railway hotel. Not a recommendation, you might think, given the reputation of many station hotels. It turns out to be really rather good. There are more than 100 rooms in the old (1860s) part of the hotel; we stayed in the modern annex, built in the 1960s as the headquarters of Chester's Capital... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear MrLear, I am delighted that you enjoyed your time at BEST WESTERN PREMIER Queen Hotel and thank you for taking the time to write your comments. I hope that we are able to welcome you back again in the near future. Kind regards, Richard Dixon Deputy General Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was used as an overnight stop for Chester Zoo the next day. It has its own rear car park although on the small side and a short walk in to beautiful chester city centre. The hotel is very nice and clean. The staff were very helpful and accommodating to any needs. I enjoyed the room with a nice bathroom... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear ccs85, Thank you for your review following your recent stay - I look forward to welcoming you back again in the future. Kind regards, Richard Dixon Deputy General Manager More 

Dalton in Furness
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Third time stopping here and got the chance to stay in one of the new updated Executive Suites, "Prince Charles Edward" room. Very nice room with a superb large bathroom with nice decor, separate shower and...in the words of my partner "one of, if not THE most luxurious baths I've ever had"...praise indeed! HOWEVER (there's always something) she did say... More 

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Hotel Review Summarization

What travelers say

  • Car park(19)
  • Train station(19)
  • Very good(10)
  • Really nice(7)
  • Kings suite(4)
  • High standard(4)
  • Friendly and helpful(4)
  • Short walk(3)
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