Despite being busy due to the races (which my wife and I were also attending), the staff at The Queen’s Hotel Chester were all exemplary during lunch and afterwards. I have never been to a hotel where every member of staff is so remarkably polished, both friendly and professional, from the doorman to the bar staff and receptionists. While we... More

Stayed at this hotel for the past year whilst working for airbus, rooms are lovely if you get the kings side and the staff are extremely friendly, shame about the very rude and most unhelpful, abrupt manageress. Otherwise full marks.

Stayed with friends at the Queen Hotel for last weekends Chester races, if you want quirky, stylish surroundings with staff who cannot do enough for you, head for this hotel. We stayed for the first time last year and just had to return. From the General Manager, Maitre D's, Waiter/ress, Reception and room servicing staff they are all determined to... More

The Queens Hotel of Chester part of the Best Western chain was a lovely hotel. The hotel is very Regal and Grand and has the wow factor. We stayed whilst the Chester races where on in May and even though it was very busy with the hussle n bussle of race goers checking in and out the staff of the... More

My wife & I stayed here for Chester races. The hotel is very comfortable - we had a room in the Kings which was great. The staff are ultra helpful and breakfast is a treat. We would definitely recommend this hotel having stayed at a similar style character hotel in Bournemouth 2 weeks ago - this was 10 times better.

Booked an executive room as that was the only option available when I booked to go to the races. Arrived by train and realised just how close it was to the station which was great. Got upgraded to a fabulous suite. Very inspiring over the top Romanesque furnishing. Loved it. The staff are great - nothing too much trouble. Ate... More

Stayed at this hotel on several occasions over the past five years. The location is ideal for the train station and a very attractive town centre. I have always found the staff to be friendly and helpful. The food a good standard. My only issue to highlight to anyone using this hotel is that it is a hotel of two... More

My Husband and I had a fab weekend in Chester Hotel staff are a credit to the company lovely suites and restraunt very very good nothing was too much trouble for anyone there car park at rear close to all amenities.

We stayed here over the bank holiday weekend in one of the refurbished queens rooms. It was lovely. Very spacious bathroom. Hotel is 5-10min walk into town but opp railway station. Tea and coffee making facilities as well as an iron and ironing board. Breakfast was plentiful. Never before have we had live music at breakfast!! Not sure!!