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BEST WESTERN Premier Queen Hotel

#10 of 46 Hotels in Chester
Certificate of Excellence
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City Road, Chester CH1 3AH, England
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1 room 1 guest
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BEST WESTERN Premier Queen Hotel
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2,174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ulverston, England, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed in this hotel several times and our most recent stay did not disappoint our previous high opinion of this hotel. Conveniently situated right opposite the station and within easy walking distance of beautiful Chester, this hotel oozes charm, opulence and originality. We have always stayed in the Kings annex, the rooms being opulent, spacious and decorated to... More 

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Dundee, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I read the mixed reviews about this hotel before we visited and was a little worried about what we'd get. However, it was a lovely quirky hotel, and the room was great. We went on a dinner, bed and breakfast deal which was really good value and having selected a Kings room we were not disappointed. There was a large... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Wacky decor lovely staff, rooms whilst newly renovated still feel tired, very old building though so understandable. However the food is hugely overpriced, best part of £40 for fish and chips and a salad and a kids sausage and chips isn't on considering the food isn't restaurant quality. That's my only gripe, would stay again.

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Huddersfield
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a deal which included a stay with an evening meal and drinks. The hotel is lovely and the meal was fabulous. We had a lovely time in Chester and it was unbeatable value for £109 ! (I do wish other hotel guest could close a door without banging it though and that ignorant people didn't park in disabled... More 

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Coventry
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Highly delighted by the majestic room with ornate furnishings (although air conditioning would have been helpful) and the professional, helpful and friendly staff, delighted by the setting (less than a stone's throw from the railway station) as well as the excellent breakfasts, but the dinners were woeful. Items were omitted from the meal e.g. terrine with toast - the toast... More 

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Glossop, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed over night with a hen party for Ladies day at chester races. I wanted to leave all the hen party group little surprise goody bags in there rooms and the hotel staff were happy to facilitate this. So I left them with reception and everyone got a nice surprise when they checked into there rooms. Thank you Queen hotel.... More 

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warrington
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Another great stay at this hotel. Located across road from Chester station. Staff really nice nothing to much trouble. Rooms in original queens are very well decorated and furnished. Food excellent looking forward to our next stay. The special deals of room, evening meal, breakfast and a free drink voucher are excellent value. Bus runs every 20 minutes from outside... More 

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Croft, Cheshire
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent our 2 night 'Minimoon' after our wedding at nearby Peckforton Castle. We had booked about 2 months in advance and upon check in we got upgraded without asking to a Suite. The Hotel has a great central location with all you want to see in Chester city centre within an easy walk. Our room was great which was... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Philip K, Thank you for taking time to write such a great review. I am delighted you enjoyed your stay, but am sorry you were kept awake by the lift doors - we shall certainly look into that. Congratulations on your recent wedding and the best of luck in your future life together. Kindest regards, Simon Williams General Manager More 

Foulridge, United Kingdom
Level Contributor
361 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 2 nights over the weekend for ladies day at the races. The hotel is situated literally across the road from the train station and close to the town centre. The hotel is lovely and the decor is great and well worth just walking around it and take it all in. Our room was on the 2nd floor... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear loz626, Thank you for your review - it is most appreciated. I understand entirely that it was a very warm weekend and I am sorry it made you uncomfortable. We are not often blessed by such good weather, and it is therefore not usually an issue. We do, however, offer 87 brand new superior rooms with full air conditioning... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I super the love the room. It's so spacious and clean and it's near the train station. It's very accessible. It's living like a queen. When i checked in I was told that i Have been upgraded to another room. Just got lucky. We were able to tour Chester with less hassle. I fell in love with the place. The... More 

Was this review helpful? Yes 1
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Trip Advisor Member, Many thanks for your fantastic review. We are delighted you enjoyed your stay, and I know the receptionist you mentioned will be greatly motivated by your kind words. We hope to welcome you back to the Queen next time you are in Chester. Kindest regards, Simon Williams General Manager More 

Hotel Review Summarization

What travelers say

  • Car park(19)
  • Train station(19)
  • Very good(10)
  • Really nice(7)
  • Kings suite(4)
  • High standard(4)
  • Friendly and helpful(4)
  • Short walk(3)
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