We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Chester hotels

BEST WESTERN Premier Queen Hotel

4.0 of 5 Hotel   |   City Road, Chester CH1 3AH, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Premier Queen Hotel to your Saves list
BEST WESTERN Premier Queen Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
79%
Ranked #7 of 44 Hotels in Chester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
09dfearon
Write a Review

1,579 reviews from our community

Traveler rating
    834
    414
    159
    93
    79
See reviews for
121
785
33
212
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1579)
  • Mar-May only
    (379)
  • Jun-Aug only
    (476)
  • Sep-Nov only
    (388)
  • Dec-Feb only
    (336)
All months
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just stayed here with my wife for my birthday. What a fantastic hotel! From the moment you walk in you are wowed by the excellent decor and theres something different around every corner to look at. Ive stayed in alot of nice hotels but non compare to the effort thats gone here. We stayed in the kings quarters and the... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night for my wife's birthday. Lovely hotel and best hotel breakfast we have ever had. Highly recommend the Queen Hotel. Staff were friendly and helpful. Room was very clean and had a lovely big bath to relax before a night out.

Was this review helpful? Yes
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed a night here for business - was working in Liverpool but with a Champions League game on hotels were extortionate, so stayed in Chester. This was probably the best night's sleep I'd had in a long time - really comfy bed and well equipped room - big TV, stereo system, nicely decorated and wifi included - so top marks... More

Was this review helpful? Yes
Knoxville, TN, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We loved the Best western Queen Hotel at Chester. The decoration was great, the bed comfortable and the breakfast great. The staff was very very helpful. The hotel has an older part (in which we stayed) and the rooms need a bit of work. The newer part is wonderful. We enjoyed the bar and the sitting room ambience. I will... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Warwick
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Took my wife here for our anniversary as been here before for my 40th. The hotel did not let me down. Last time we took a suite which was great so this time when we booked a room I thought it may not be as good. Pleasantly surprised we arrived and was given the key to a room in the... More

Was this review helpful? Yes
Shropshire, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for 1 night whilst visiting Chester and had a lovely evening. Location is right next to the train station and about 5-10 mins walk to town. Our room was in the Kings quarters which was decent and each floor seemed to be themed around different empires with the rooms individually themed accordingly. The room was a decent... More

Was this review helpful? Yes
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Queen Hotel hosted the Awards Banquet of the Chester World Town Crier Tournament for me on Saturday 23 August. I was delighted with every aspect of their service. In particular I would give special mention of the historical flavour to all the surroundings, the fabulous new reception area, and the way the caterers picked up on our logo to... More

Was this review helpful? Yes
Coleraine NI
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The service in this hotel bar and dining room was very good with attentive polite staff. The bar and dining room were quiet considering that Chester was very busy with race goers, however that may be something to do with the prices as it is perhaps a bit expensive for some pockets. That said the quieter atmosphere suited us just... More

Was this review helpful? Yes 1
Crewe, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We went to Chester on Saturday night and stayed here, the hotel is central. The staff were very good, certainly polite. The place is very clean and certainly worth a visit, we stayed in the French kings part of the hotel and it is excellent. The breakfast was first class, plenty to choose from and well presented. We had a... More

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Called in to the waiting room bar for Sunday lunch and was charged £8 for a glass of Lemonade and a Coke!! C'mon management, justify that please. How can a soft drink cost more than an alcoholic drink? Eye wateringly outrageous! Parking at the hotel is £10 while at the railway station car park next door it's £6 a day.... More

Was this review helpful? Yes
Do you own or manage BEST WESTERN Premier Queen Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Premier Queen Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Premier Queen Hotel

Address: City Road, Chester CH1 3AH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Queen Hotel 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Priceline, Tingo, Odigeo, Hotel.de, TripOnline SA, Venere and Otel so you can book your BEST WESTERN Premier Queen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western

489 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (285)
Viewed
Hotel & grounds (95)
Viewed
Room/suite (65)
Viewed
Bathroom (20)
Viewed
Business center/function rooms (4)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Other (90)

Management photos: Courtesy of the property manager

Viewed
All management photos (205)
Viewed
Hotel & grounds (103)
Viewed
Dining (46)
Viewed
Room/suite (34)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (18)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near BEST WESTERN Premier Queen Hotel