We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Chester hotels

BEST WESTERN Premier Queen Hotel

4.0 of 5 Hotel   |   City Road, Chester CH1 3AH, England
Hotel website
Hotel deals
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Premier Queen Hotel to your Saves list
BEST WESTERN Premier Queen Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #7 of 44 hotels in Chester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Richard186377 Stafford, United Kingdom
  • Overview
  • Reviews (1,477)
  • Photos (471)
  • Amenities
  • Q&A (1)
  • Room tips (366)
  • Location
  • More
Write a Review

1,477 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stafford, United Kingdom
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked one night on the hotel Summer Deal offer and we were very pleased. It is in a good position right opposite the train station, although we travelled by car with parking available on the hotel premises or on the station car park at the rear of the hotel. We had a standard room, which wasn't huge but ample... More

Was this review helpful? Yes
Niagara-on-the-Lake, Canada
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This is a perfectly beautiful hotel! We stayed here for five nights and found that the breakfast buffet was consistently terrific and our rooms were consistently quiet. We were located in the Kings Quarters and it was a reasonable distance. The rooms were large enough for our needs and all was clean and well-maintained. We had all of the amenities... More

Was this review helpful? Yes
Ormskirk, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 2nd stay to this hotel in the space of 2 months. We stayed in June and again treated ourselves to an upgraded room in the Kings Quarters, we love it that much we really could not stay in any other part of the hotel ever again. We stayed on a Sunday this time and got quite a... More

Was this review helpful? Yes
Woburn Sands, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was ok and the food was lovely. We staid on a hot summers night and with no air conditioning we struggled to sleep as the room was unbearably hot. The staff were friendly but told us we would have to pay another £60 / night to move to an air conditioned room. Our room was not cheap so... More

Was this review helpful? Yes
Preston, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just returned from a fantastic stay at this hotel. We loved the regal charm of the hotel, the traditional decor tastefully combined with the more modern features. We had a fantastic meal in the restaurant and found all the staff throughout the hotel to be extremely friendly and helpful. I will be recommending the hotel... More

Was this review helpful? Yes
Barnsley, England, United Kingdom
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a one night stay at this hotel in July. its a very grand looking hotel across from the railway station. The rooms aren't very big but have all of the necessary facilities. The breakfast was very good and we don't have any complaints regarding the service. However, for what we got, I don't think it warrants the £180... More

Was this review helpful? Yes
Cannock, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was fabulous . It started at the checkin . We where made to feel special . The room was Queen Ann . Large four poster bed . Very comfortable room . Did not dine has we wanted to spend time in Chester . But the menu look very tempting . Breakfast was great you could not wish for... More

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I thought the Grosvenor Hotel in Chester could not be bettered. However the Queen Hotel does indeed do this. My wife and I booked a King Room which was quite fabulous. Make sure you ask for a King room as there are others. Luggage delivered to your room and even jackets hung up for you in the wardrobe! Bed very... More

Was this review helpful? Yes
Top Contributor
84 reviews 84 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is deceiving in terms of its size and interior style. Apparently, it was one of the earliest railway hotels and it has retained a grand decor and ambience. There are two main parts. I stayed in the newly refurbished King's block. This is a modern tower but is well fitted out and the rooms are very spacious. There... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN Premier Queen Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Premier Queen Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Premier Queen Hotel

Address: City Road, Chester CH1 3AH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Queen Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Tingo, HotelsClick, BookingOdigeoWL, Priceline, Expedia, TripOnline SA, Venere, Agoda and Otel so you can book your BEST WESTERN Premier Queen Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western

471 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (267)
Room/suite (63)
Hotel & grounds (92)
Bathroom (20)
Dining (5)
View from room (6)
Other (81)

Management photos: Courtesy of the property manager

All management photos (205)
Hotel & grounds (103)
Dining (46)
Room/suite (34)
Bathroom (3)
Other (19)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Luxury Hotel in Chester #8 Romantic Hotel in Chester #9 Business Hotel in Chester
Hotel Class
Official Description (provided by the hotel)
Winner - Chester and Cheshire Large Hotel of the Year 2010. Winner - Cateys Excellence in Customer Service. Free Bar - Sunday to Friday - 5pm to 7pm. Large, plush hotel with a wow around every corner. Recently enjoyed a £20million refurbishment and expansion. Attached to the railway station in Chester city centre. The best breakfast in the city. Brand new, award winning grill room restaurant with the longest cocktail list in Chester. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Premier Queen Hotel and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer