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All 43 Chester hotels

BEST WESTERN Premier Queen Hotel

4.0 of 5 Hotel   |   City Road, Chester CH1 3AH, England
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Ranked #7 of 43 Hotels in Chester
Certificate of Excellence 2014
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1,722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Hotel booked through travelzoo in March. So was really looking forward to staying over. This is now the second occasion we have stayed here. The whole experience was thrilling and enjoyable. The staff will go out their way to make the stay better than what is expected. The food was superb again and very reasonably priced. Will definitely return in... More 

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Liverpool, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We were a group of five elderly ladies (Rital Halsall) who booked for an evening christmas dinner and bed, breakfast. We had a wonderful time, the staff were absolutely fantastic, very helpful especially a young man called Paul Hughes who made our stay very special. We would highly recommend this hotel for young and old alike, there were all age... More 

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Rochdale, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a works night out...apart from the dj being pants the food ...layout...staff ..rooms ..breakfast were all top notch I would stay here again for sure had a great night thanks Rooms spacious if not a tad warm. .shower easy to use and hot ..nice tea and biscuits in room..reception staff friendly ...food in evening good plenty of... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked a travelzoo 1 night stay which included room, 3 course dinner and breakfast. Kings room in new wing was good but nothing special and possibly a little less special than expected. Noted very dusty behind bed and bottle top from previous occupation. Thought that was a bit slack for such a nice place. Only one pair of slippers. Adequate... More 

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Sunderland, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

booked his hotel for a stay in November 2014 on a no refund booking.Unfortunately we had a family bereavement and were unable to stay at hotel.I rang for some advice only to be told we could not have a refund or take booking at a later date.the only solution we were given was to give it to some one else... More 

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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on Saturday 13th December for one night. It was a little expensive but overall it is a hotel I would happily return to. All the staff were really friendly, helpful and efficient. Our room was excellent and the hotel itself very clean and smart. It is situated across the road from the Railway Station but It was only... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Dennis C, Thank you for taking the time to write your comments following your stay with us. I fully take on board your comments regarding the bar, the busyness at peak times is quite often due to our Christmas party guests enjoying a drink with their colleagues before their parties start. I am pleased to note that you enjoyed... More 

Derby
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel with excellent helpful staff. We stayed in a Kings suite which I would definitely recommend - comfy huge bed, lots of room, gown/slippers and snacks in the room (tea, coffee etc). Quick and easy check in. The hotel is walkable distance from Chester town centre with lots of shops, bars and restaurants. Right opposite the train station. Breakfast... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear DerbySophie28, I am so pleased that you enjoyed your stay with us and very much look forward to welcoming you back soon. Kind regards, Richard Dixon Deputy General Manager More 

Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow! What an unbelievable stay here.. Had our works do here and I must say everything from checking in to checking out was top notch. The party night was fantastic, yes it was busy but it's a very popular venue, I'd rather be in a full room with plenty of atmosphere than a less crowded one with none! The rooms,... More 

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queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Valtaylor1, What fantastic feedback. I look forward to welcoming you back next year, if not before - be sure to contact Zoe on 01244 305000 who will ensure all your Christmas party requirements are dealt with superbly. Kind regards, Richard Dixon Deputy General Manager More 

Chester
Top Contributor
86 reviews 86 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here as we had our Xmas night out here, which was great - but I was very impressed with the Hotel in every area. I stayed in the Kings suite and would highly recommend this part of the hotel having stayed in the older side previously, I'd definitely ask for Kings next time - far superior. Very impressed with... More 

Was this review helpful? Yes
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review

Dear Moira A, Thank you for your wonderful feedback. I am so pleased that you enjoyed everything the hotel has to offer. I look forward to welcoming you back to the hotel very soon. Kind regards, Richard Dixon Deputy General Manager More 

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Additional Information about BEST WESTERN Premier Queen Hotel

Address: City Road, Chester CH1 3AH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Queen Hotel 4*
Number of rooms: 218
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Also Known As:
Queens Hotel Chester
Chester Hotel Queen
Best Western Chester
Queen Hotel Chester
Chester Best Western
Hotel Style:
#5 Luxury Hotel in Chester
#8 Romantic Hotel in Chester
#9 Business Hotel in Chester

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