I had already stayed at this hotel to celebrate my 40th birthday two years ago, and my husband I decided stay for my 42nd a few nights ago. We took advantage of a special offer of £258.00 for an executive room including parking, breakfast and dinner at The Simon Radley Restaurant. The concierge parking is free and I would suggest... more

Booked for two nights (Friday to Sunday) to celebrate a friend's birthday. It couldn't have better. The entire process, from making the reservation through to checking out on Sunday - was simply faultless - like the quality of service, food and accommodation. Every staff member was superb - a very high standard of service provided in each part of the... more

Where to start! Looking over the other reviews I am shocked that some people did not enjoy their stay. We booked for a one night stay and spa day and from start to finish the whole experience was wonderful. Keith the head concierge is a wonderful, warm and welcoming man. All the staff from our experience was very professional and... more

Booked a quick weekend break through Last Minute and decided to choose Chester Grosvenor, what a top choice. Great location, right in the centre of the town but with parking included. Friendly staff and great service. On arrival we were instantly upgraded from a Exec Double to a Junior Suite which was huge. Two room suite with all the comforts... more

I stayed in this hotel having booked a competitively priced but not cheap room on hotels.com. The rate was £240 for the night and for that I would expect something special. Initially the "standard room" shown to us was down a fire escape corridor and was so small and badly laid out that you could not have walked between the... more

We stayed at this hotel as a last minute weekend away. I had always wanted to visit Chester and this was the perfect opportunity. The hotel was fabulous. It was tastefully decorated, very traditional but very grand at the same time. This hotel had everything. We booked a nice double room and got upgraded free of charge upon check in.... more

We stayed here for an early Valentine's break last year and what a treat it was. We were sat down for check-in, then we were escorted to our rooms and shown where things are and how to use things. We stayed in a standard room but this is anything but standard. Decorated really nice with a separate entrance porch into... more

Just before Christmas we joined a couple of friends for a weekend shopping trip in Chester, it was a special treat of a weekend and the hotel was ideally centrally located. Firstly, like all guests booking in, we were asked to sit at a table in the main reception area and asked to open an account to the value of... more

Stayed at the Chester Grosvenor for one night with my husband just before Christmas to get some quality, grown-up time and do the Christmas shopping. Excellent hotel that lived up to all our expectations. Price for tea to be sent to room for breakfast was £6, but found out later that we could have asked for a complimentary tea tray... more