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The Chester Grosvenor

5.0 of 5 Eastgate, Chester CH1 1LT, England
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Certificate of Excellence 2014
The Chester Grosvenor
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The Chester Grosvenor
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1,002 reviews from our community

Traveler rating
    686
    183
    85
    36
    12
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115
579
19
57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked for two nights with parking and breakfast. Stayed one night and then was forced to return home due to ill health. Checked out around 1430 and was still charged for the room for that night, parking and breakfast the following morning. Given the amount of pain i was clearly in (fractured ankle) it would have been a nice gesture... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

If driving, this hotel is quite hard to find in the rain and the dark! if using Sat Nav the post code given on the website will not get you there so follow the signs to 'City Centre Hotels'. Once there you'll be beautifully looked after - the service is outstanding in all areas. We were in room 310, which... More

Was this review helpful? Yes 1
Cheltenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We cannot speak highly enough about the staff and treatments received in the spa, the extra mile the evening staff went to when locating forgotten toiletries and the beautiful meal in the Brasserie. The service throughout our stay was fantastic and the hotel ambience was relaxed, peaceful and quietly understated. The location was great, we enjoyed a lovely walk around... More

Was this review helpful? Yes 2
Milton Keynes, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is very nice and it's easy to see why it is classed as best in Chester. Our room was very nice, just a shame it looked over the covered walkway roof of the shopping centre. Breakfast was excellent and well worth taking. an all round good stay

Was this review helpful? Yes 2
Nottingham, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked here for our first anniversary, it was lovely. Great location to enjoy Chester from. Room was lovely and comfortable, loved the tea and coffee delivered to the room in the morning before breakfast. Bathroom was grand. Staff were lovely. Thoroughly enjoyed the Simon Radley, and some very nice whiskey after. Liked the special touches such as them wishing us... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a lovely stay last night.Room,food and service all first class . You are made to feel so welcome and nothing is too much trouble. We're going back late January. Can't wait. Lazy Sunday deal is worth every penny!

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
111 reviews 111 reviews
86 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here due to a wedding in Chester and to be honest I was very disappointed for the price we paid. The room was very small with limited space to store even our mini cases. We wanted to enjoy a drink in the bar on our return from the wedding, but it was full of very loud pretentious people on... More

Was this review helpful? Yes 4
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Chester Grosvenor on a few occasions ,this stay has to be the best by far , the room was excellent ,clean ,and of 5 star quality . The food in the brasserie was fantastic and the staff were tremendous . Many thanks .

Was this review helpful? Yes
Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a deluxe room, and it had everything you need. The staff couldn't do enough for you - nothing was any trouble! It's extremely central and there are numerous shops, restaurants and bars in the area.

Was this review helpful? Yes 4
Hereford, England, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited Chester many times but this time made sure I took time to indulge in an afternoon tea at Grosvenor Hotel. Was so pleased that I did. It lived up to expectations all round. Staff pleasant. Hotel wonderful. The tea was simply absolutely gorgeous and divinely presented. I left feeling perfectly happy with everything. Thanks.

Was this review helpful? Yes 5
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Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chester Grosvenor 5*
Number of rooms: 80
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester

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