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All 44 Chester hotels

The Chester Grosvenor

5.0 of 5 Hotel   |   Eastgate, Chester CH1 1LT, England
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Ranked #3 of 44 Hotels in Chester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JacktarLancsuk Lancs uk
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941 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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English first
Lancs uk
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife recently celebrated her birthday and retirement and one of her presents from the family was a voucher for a Decadent Champagne Afternoon Tea for Two at the fabulous Chester Grosvenor Hotel. What a present ! As soon as we arrived we were shown into the Tea Room which I think is known as the Arkle Suite. A table... More

Was this review helpful? Yes 1
Fort Worth, Texas
Top Contributor
63 reviews 63 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Chester. As Americans, I was aware that such a place existed, but I didn't know anything about it, except what I could read in the general guidebooks. Boy, what a surprise! The wonderful experience began with the doorman greeting us with a smile, the bellman taking the grips out of my hands, the receptionist... More

Was this review helpful? Yes 4
Coleraine NI
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Although the Chester Grosvenor has the reputation of being a "posh" hotel I have mixed feelings about it. Our previous visit for tea and scones was a good experience on my last sojourn to Chester and we therefore decided to repeat it. The experience on this occasion was not quite so good. Only half of the bar/dining area was available... More

Was this review helpful? Yes 2
Kendal, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This is one of the most luxurious hotels I have stayed in. The bedroom was magnificent ,the bed was very large and comfortable . The bathroom was super too. Food and service was amazing. Great location .

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently on a Secret Escapes deal - which was great value for money and we would stay here again (but only on a deal rate). I don't think the full price room rate is, overall, justifiable. That said, we had a lovely time. Our room (deluxe double) was spotlessly clean and a good size with spacious bathroom... More

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
102 reviews 102 reviews
36 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked the hotel out via trip advisor and spotted a decent rate on line for one night B&B. Then decided to phone the hotel and checked out what they could offer, which turned out to be approx £30 more. When I advised what I could get on line, I stated that I would book with the hotel if they could... More

Was this review helpful? Yes 5
Hindley Green
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fabulous but its the customer service that stands out - just great. Stayed here a few times and each occasion the staff have made our stay fantastic. Huge rooms, enormous comfortable beds and lovely breakfast. Valet parking very cheap, bonus !

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2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Keeping it short. From walking in pushed aside by all the staff because I didn't have a suit on. La brasserie food bellow average. After making this clear to the management via email they decides to search for me on LinkedIn? Clearly to see if I was a working class or a suit! Paul Cookson the hotelier? Rude and brushed... More

Was this review helpful? Yes 9
Bromborough, England, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in the hotel as a birthday treat.when we first arrived everthing was fine. We had pre paid for the room but they then charge are card a £200 security fee. The bedroom was amazing and spotless.We went out for dinner with friends then headed back to the hotel.we decided it would be nice to have a coffee in... More

Was this review helpful? Yes 10
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Grosvenor on Thursday evening on the dinner, bed and breakfast package. The whole experience was wonderful, staff and service were fantastic! Our room was lovely, they even gave us fresh towels in the evening and put a bottle of water on either side of the bed for us. We had dinner in the brasserie and the... More

Was this review helpful? Yes 1
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Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chester Grosvenor 5*
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester

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