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The Chester Grosvenor

Certificate of Excellence
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Eastgate, Chester CH1 1LT, England
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The Chester Grosvenor
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1,186 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lancashire
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Car parking great, check in very quick and efficient. Not too happy about the £200 security deposit they authorise on arrival, that can take up to 10 days to be available in your account again. Evening meal taken in the Brasserie was very good has a little wait for breakfast in the morning but the continental breakfast was more than... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My friends and I have our lunch in the Arkle Bar at the Grosvenor Hotel in Chester, and we consider it an absolut pleasure every time no need to go to the London Hotels the attention we get from the Staff is second to none and the food is excellent our Waiter yesterday was Abdullah who was very professional.

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St. Asaph, United Kingdom
Top Contributor
51 reviews 51 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a pleasure to stay in, and a real standard bearer for other hotels. Lovely warm welcome when we arrived bags whisked away to our room well we were booking in. We were upgraded from a deluxe room to a junior suite which is a lovely surprise when we got there. We stayed in the Carlton suite which... More 

Was this review helpful? Yes 1
uk
Top Contributor
116 reviews 116 reviews
17 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

spent 3 nights with girlfriends recently at this wonderful hotel. It is well worth a visit especially to the Simon Radley restaurant where we had the taster menu. Absolutely fabulous food and excellent service. Breakfasts were also lovely with plenty of choice and again excellent service. Had treatments in the spa and had a lovely experience.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed on a fri for one night treat away from kids. Stayed in a deluxe room(248) and although it was pricy and overlooking the side car park it didn't detract from how lovely the room was. Bed was huge and very comfy, bathroom Hugh and very clean. Tea and coffee in room with milk in fridge(some reviews warned there... More 

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Liverpool, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

we have been her a few times , essential you get a great ambiance , a great building,with several restaurants, can be confusing which one to go to, but the staff are friendly enough and you muddle through The food is fairly good but expensive for what is is ( afternoon cream tea for two £60?) but of course you... More 

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Wrexham, United Kingdom
Top Contributor
87 reviews 87 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is very beautiful inside and you are treated very well by the staff. The afternoon tea is amazing and very peaceful in the back room. This is a perfect present for either mums or grandmas. The choice of the afternoon tea does vary to suit your needs. the spa is also very beautiful and relaxing as are the... More 

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Greater Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, bed comfy although would have liked to have been a bit bigger. Room good size, breakfast good but not really worth the price in my opinion. No tea/coffee in room but can get a complimentary tray but each time you run out you have to ask again, would have been more convenient to have in the room.... More 

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Isle of Man, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The hotel has everything.History;Central location next to the Rows and Clock;Quality accommodation and service. The food is excellent. My wife and I recently paid a return visit and it was just as good as before-which is not always the case. A special thank you to Richard, the Brasserie manager (and his team) for his attention and efforts.

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we stayed here for one night recently and the stay was brilliant. We stayed in a deluxe room and it was beautiful! The bed was comfortable and spacious! The gentleman on the front of house was very efficient. We would definitely stay here again and would definitely recommend this for friends and family.

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