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The Chester Grosvenor

Certificate of Excellence
Hotel website
Eastgate, Chester CH1 1LT, England
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1 room 1 guest
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The Chester Grosvenor
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1,278 Reviews from our TripAdvisor Community

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Traveler rating
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    20
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748
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1278)
  • Mar-May only
    (299)
  • Jun-Aug only
    (378)
  • Sep-Nov only
    (304)
  • Dec-Feb only
    (297)
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Leicester, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel with the biggest most comfortable bed we've ever slept in. Very attentive staff, hope to stay again soon. Word of advice: use the postcode for the car park not the hotel for your sat nav.....very disconcerting driving through what appears to be a pedestrian zone past the front of the hotel!

Was this review helpful? Yes 1
TheChesterGrosvenor, Manager at The Chester Grosvenor, responded to this review

Dear loubieloulou Thank you for your review, I am delighted you enjoyed your stay with us and found our bed to be so comfortable. The next time you join us you must let us vallet park for you. KInd regards Harry More 

Preston, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really nice hotel located in the city centre, so it is accessible to everything in Chester. Room was really nice and clean and the staff are very helpful. Loved staying here, will definately go back sometime.

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TheChesterGrosvenor, Manager at The Chester Grosvenor, responded to this review

Dear John P Thank you for taking the time to write a review. Your kind compliments about the staff were greatly appreciated and we look forward to welcoming you back soon. Kind regards Harry More 

Chester, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Best afternoon tea in chester by a mile. Great service, the staff go out of their way to make it feel special, even if you are not celebrating anything. We went for the 'indulgent' afternoon tea and was served a glass of ice cold champagne before our sandwiches and cakes. We were particularly impressed that we were offered more of... More 

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TheChesterGrosvenor, Manager at The Chester Grosvenor, responded to this review

Dear Nichola H Thank you for writing such a splendid review. I’m and delighted to hear you enjoyed your afternoon tea with us, and look forward to welcoming you back. Perhaps you might be able to try one of our other afternoon tea experiences next time you visit. Kind regards Harry More 

Chester, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We attended at the Grosvenor Hotel Chester on Sunday 31st August 2015 on a Secret Escapes deal. A very smooth check in to our executive room very large and clean and comfortable with a massive bed. As part of the package we had a 3 course meal with a class of rose Champagne, lovely although quite a small measure. The... More 

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Leicester, United Kingdom
Level Contributor
101 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful one night stay in this centrally located hotel. Really can't fault it! Highly efficient staff, great location, huge comfy bed, all the amenities you could want. Free wifi. Delicious breakfast, all bought to the table, not buffet. Parking £8.50 in the public car park around the back. We will definitely return. Thanks for a great stay!

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West Country, England
Level Contributor
89 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Prior to us arriving, this wonderful hotel kept us well informed ensuring a smooth arrival. A polite and professional check in ensued, and we were taken to our room (160) by a very amenable young man, who showed us the features of our room and informed us of breakfast times etc. The room was perfect! Every little attention to detail... More 

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Leeds, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were greeted by a lovely charming young lady and taken to sit down at a desk to check in. We were early so partly checked in and said we'd be back later as we were going out for the day. Upon returning to the hotel we went to our room (404) which was of a very good size and... More 

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Morecambe, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful one stay here and loved everything about it. The room was amazing, the biggest bed we have ever slept in. Got a bath robe, slippers and luxurious toiletries. A great selection of goodies in the mini bar. The location is perfect. Had a great night out in Chester then enjoyed a lovely breakfast the following morning. Can't... More 

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York, United Kingdom
Level Contributor
484 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed a great stay here, the hotel is elegant but comfortable & in an ideal location for exploring Chester. Staff were fabulous across the board, professional, but friendly & pomp free. We had 2 deluxe suites, both were modern, immaculate & well appointed with one (The Talbot) smaller but with pretty street views, the other (The Grosvenor) more generously... More 

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manchester
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our son and daughter in law took us for a surprise treat for part of our ruby anniversary. They picked us up in their car, not telling us where we were going. Eventually realised we may be going to Chester. Memories came flooding back of a previous treat from our children when we all stayed there and we stayed in... More 

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Hotel Review Summarization

What travelers say

  • Simon radley restaurant(8)
  • Car park(4)
  • Star hotel(4)
  • Very good(3)
  • Room service(3)
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