We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Chester hotels

The Chester Grosvenor

5.0 of 5 Hotel   |   Eastgate, Chester CH1 1LT, England
Hotel website
Hotel amenities
Offers & Announcements
Feast
Save Saved
You added The Chester Grosvenor to your Saves list
The Chester Grosvenor
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #4 of 45 hotels in Chester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sheila S Liverpool, United Kingdom
  • Overview
  • Reviews (877)
  • Photos (157)
  • Amenities
  • Q&A (1)
  • Room tips (154)
  • Location
  • More
Write a Review

877 people have reviewed this hotel

Traveler rating
    603
    162
    68
    35
    9
See reviews for
101
498
17
55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our Daughter was married in June 2014 and we held her weddimg reception at the Grosvenor. From the day we booked the venue until we checked out the dsy after the wedding the hotel and staff couldn't do enough to ensure the day was perfect. Our rooms were outstanding the function suite was arranged specifically for our guests comfort and... More

Was this review helpful? Yes
Wales, UK.
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed at the Grosvenor with my wife for my birthday.

 Good points:

 > Concierge parking - very courteous and friendly. 
> Room size was fine. 
> Quick check-in. 
> Bags were taken to the room - nice. 
> Very, very comfortable bed

. Not so good points:

 > Room had not been cleaned well - a layer of dust was visible... More

Was this review helpful? Yes
Middlesbrough, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is in a fantastic location The hotel is very grand and I think it would be perfect if it was couples as it was we took our 5 year old daughter, after a long day getting dragged round the zoo we wanted just a quick drink in the bar and the guy nearly broke his neck to tell us... More

Was this review helpful? Yes 1
South Chailey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent two glorious nights with my sister who was visiting from Canada. The bedrooms are very large with beds large enough to need an A to Z to find a way out in the morning. Food in the Brasserie is excellent, breakfast also very good but the high point has to be the staff who are superb. Nothing is... More

Was this review helpful? Yes 2
Runcorn, United Kingdom
Top Contributor
59 reviews 59 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

hard morning shopping with the good lady in Chester. Well dodging requests for can you get this on your card while I go and see BLAH BLAH BLAH.. Enough is enough lol Mrs B haha. I need a coffee and a cake..Ok but your buying, (whats new).So popped into the Hotel. Real good service, well presented and fresh. Good old... More

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Chester Grosvenor with my daughter and her partner. The service was excellent at all times from the valet parking to the departure. The rooms fully met our high expectations and I would highly recommend for a special occasion.

Was this review helpful? Yes
Chester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Only popped in for a few drinks after races (La Brasserie). But despite other reviewers, I've always found the Grosvenor reassuringly expensive (I love that phrase!!!). A glass of champagne, a few beers, and a couple of great cocktails made up by quality, knowledgable bar staff. All staff very friendly, polite, charming, and most importantly, just great at what they... More

Was this review helpful? Yes 3
Liverpool
Top Contributor
75 reviews 75 reviews
24 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Have always wanted to stay overnight here and have just returned from a nights indulgence with 3 girlfriends for a special 50th birthday treat and really couldn't fault anything. Our friends birthday so we had two interconnecting rooms and they were gorgeous, spotless, good lighting, huge bathroom with thick bathrobes, good pillows and air conditioning which was essential as it... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

After a great evening of racing and we decided to end the evening on a high, so we thought. Starters we all enjoyed, my volute was really tasty. The majority of us ordered steak for our main courses which were mediocre. The icing "not on the cake" was the service. The staff were not attentive and only appeared when requested... More

Was this review helpful? Yes 6
Solihull, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the second time we have stayed at the Chester Grosvenor and the experience was equally as special as the first time we stayed. We had a special deal with an upgraded room and a 2 course meal we upgraded to the a la carte menu. The rooms are well presented and the staff welcoming, attentive but not too... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Chester Grosvenor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Chester Grosvenor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chester Grosvenor 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Tingo, Otel, Priceline, Despegar.com, Escapio, TripOnline SA, BookingOdigeoWL and Venere so you can book your The Chester Grosvenor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester

157 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (143)
Viewed
Dining (8)
Viewed
View from room (2)
Viewed
Room/suite (50)
Viewed
Hotel & grounds (38)
Viewed
Bathroom (11)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#2 Spa Hotel in Chester #2 Luxury Hotel in Chester #2 Romantic Hotel in Chester #6 Family Hotel in Chester #12 Business Hotel in Chester
Hotel Class
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
Number of rooms
80

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Chester Grosvenor and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer