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All 44 Chester hotels

The Chester Grosvenor

5.0 of 5 Hotel   |   Eastgate, Chester CH1 1LT, England
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Ranked #3 of 44 hotels in Chester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
karenmcampbell wirral
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902 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel before[ excellent] and often eat /have coffee in the brasserie on a shoppingb trip with girlfriends[ what a treat] ;so I was delighted when a freind treated us to a Spa package. The treatments were excellent; the service fantastic, although we were a little disappointed to discover that the 'SPA' itself was fairly limited;... More

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Preston, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Always wanted to go here as it's reputation precedes it. The whole place is traditionally awesome. From the moment you walk in through the doors, opened for you by a uniformed gentleman , the place exudes class. Everything about the hotel is sumptuous , our room which was a superior one was just that , having a massive bed but... More

Was this review helpful? Yes 1
Bradford, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Decided to splash out for our twelve year Anniversary,so we knew that it was going to cost us more than we would normally pay , but I was aware of that and included a 60 minute massage for my husband ,and a facial and manicure for me. We both had a very relaxing enjoyable time in the spa , it... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed one night in Chester 2 weeks ago , we went to book in there was only one receptionest she totally ignored us after about 10 mins I asked if we could book in the look on her face was enough to kill , you mean check in book in check in what does it matter she was not... More

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Nantwich, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We treated ourselves to a stay at The Chester Grosvenor after a day at Chester Races. The hotel was perfect. Luxurious. Our room was amazing. The staff were polite and helpful. Nothing was too much trouble. We looked forward to our breakfast and were not disappointed. If you want a treat, its worth paying the extra to stay here. Hopefully... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night at The Grosvenor on a Secret Escapes deal which included dinner in La Brasserie. The hotel is beautiful, the actual room elegantly decorated however nothing amazing. But the bed .......magnificent ....most comfortable and indeed the biggest we have ever slept in. So comfortable that we chose to stay there and missed breakfast! The meal was good... More

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Rhuddlan, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived until we left, we could not fault the Grosvenor. It isn't our normal price range but we found a great offer and couldn't resist. Stepping out of the hotel and being in the centre of Chester is delightful. We were shown up to our room by the very pleasant receptionist. You might expect staff to... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel on the 12th August and were amazed at it's beauty, but as soon as this wore off we had several niggles, firstly the room we stayed in had a very whiffy bathroom, no digital TV (or should we say very limited channels in this day and age) and temperature controls that didn't seem to work.... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel top location, was greeted at door and car was parked for us,man on door very jolly,however receptionist a little frosty, was charged for absolutely everything including a sauna for 35.00. Gorgeous hotel just a bit stiff upper lip .

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

had two nights here wat a lovely treat the only down side was our bedroom on the front of hotel and could here the revellers in the early hours other than that was lovely drinks are a little expensive but afternoon tea is amazing .... great

Was this review helpful? Yes 1
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Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chester Grosvenor 5*
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Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Romantic Hotel in Chester #2 Luxury Hotel in Chester #2 Spa Hotel in Chester #6 Family Hotel in Chester #12 Business Hotel in Chester
Hotel Class
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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