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The Chester Grosvenor

Certificate of Excellence
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Eastgate, Chester CH1 1LT, England
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The Chester Grosvenor
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The Chester Grosvenor
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1,135 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I have just returned from an amazing stay at the Chester Grosvenor. We took advantage of the Sunday night deal (also available on Fridays) so our stay included 3 course dinner in the brasserie with a glass of pink champagne and continental breakfast in the morning. We upgraded to a deluxe room that was beautiful, and paid... More 

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West midlands
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked for one night Sunday 3rd May 2015, cost was £225 for me and my husband which included breakfast ! Be very mindful, when it states breakfast its only the continental, no one mentioned any of this at breakfast ! Room 112, never again, didn't get to sleep till 3.05am, the noise from outside was unreal, I wanted to... More 

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Staffordshire, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night with an offer from Secret Escapes. Staff were very professional and efficient. After reading other reviews we were aware that upon arrival we would be told of the authorisation of £200 on your debit/ credit card, of which we were. I really do object to this amount of money actually being taken from your account... More 

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Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Elegant building, with a lot to offer, we stayed here in a deluxe room. Probably one of the biggest bespoke bed, we've ever stayed in. Food, is really up to the silver service that is expected. Staff are really, pleasant and go out of their way, to fulfil customers need. Only downside is, the £200 'pre authorisation'. It's a lot... More 

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Leeds, United Kingdom
Top Contributor
173 reviews 173 reviews
31 hotel reviews
250 helpful votes 250 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We popped into the Grosvenor Hotel for a well deserved G&T after shopping. The welcome at the door was not great - two doormen and still they couldn't be bothered. Three drinks came to £22 which is to be expected in a top rated hotel, however service was sluggish to say the least. I have lived in hotels during my... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

One of my favourite restaurants to dine with the family! Beautiful atmosphere and high quality food and drink. Never disappoints! Absolutely love the sorbet for dessert! Highly recommend the Strawberry Daiquiris!

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Grosvenor for one night to celebrate our Wedding Anniversary, this was the first time we had stayed at this Hotel & thoroughly enjoyed it. The staff can't do enough for you & nothing was too much trouble. We had a Deluxe room which had the biggest bed I've ever slept in, the room was beautifully furnished... More 

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Stonehaven, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent plus would not be sufficient accolade to describe the character of this hotel celebrating its 150th birthday in the year 2015 - rooms, staff, food, location, attention to detail and pure unadulterated luxury throughout has been my experience having stayed here a few times these past few years. Chester of course is itself a magical city and hopefully the... More 

Was this review helpful? Yes 1
Market Drayton, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We were ushered into the restaurant. 7:30pm This restaurant is renowned for its wonderful selection of breads and I was hungry, hadn't eaten for hours. I asked for some bread. I was made to feel like Oliver Twist by the short pompous suited Manager. He explained that the bread tray would be served after we had chosen out meals from... More 

Was this review helpful? Yes 9
manchester
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed for one night at this lovely hotel....our room was beautifully furnished and very comfortable with a super king size bed...fabulous. All staff very attentive and professional at all times from arriving and having the car parked for us..... to checkout. Very central location but was a little difficult to find due to one way system....found the signs directing... More 

Was this review helpful? Yes 3
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