We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Chester hotels

The Chester Grosvenor

5.0 of 5 Hotel   |   Eastgate, Chester CH1 1LT, England
Hotel website
Hotel amenities
Offers & Announcements
Save Saved
You added The Chester Grosvenor to your Saves list
The Chester Grosvenor
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #3 of 44 hotels in Chester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
JENandALEX2007 Liverpool, United Kingdom
  • Overview
  • Reviews (924)
  • Photos (168)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (161)
  • Location
  • More
Write a Review

924 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Liverpool, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Our stay was part of a secret escapes package,which included a Deluxe Room,a continental breakfast and the champagne Sunday meal. Upon arrival the porter welcomed us and took our bags to reception, and then took our car to the car park. Both the porter and receptionist were very helpful and polite.the building itself is beautiful and our room was very... More

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was perfect in every way - attentive staff, wonderful accommodations, huge and comfy room/bathroom, superb location. One of the best hotel experiences I've ever had. Not only would I recommend it, it's where I plan to stay next time I'm in Chester.

Was this review helpful? Yes
Liverpool, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a two night stay here, in an executive room on the first floor. Also on the first floor is the spa and fitness room so good floor to be on. We booked the valet parking however, it was difficult to drive to the front of the hotel as there were roads blocked off so we parked in... More

Was this review helpful? Yes
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Chester Grosvenor Hotel was perfect for our short city break holiday. Located in the city centre it offered both luxury and convenience. The staff were very attentive and friendly and the valet parking proved to be a very useful extra where finding a parking place was difficult.

Was this review helpful? Yes
Fleetwood, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from our stay at the Chester grovenor , we booked through secret escapes so got a great deal , we had a delux room , the bed was huge , extremely comfy and loads of pillows to choose from , the room was spacious , clean and a lovely selection of toiletries . The staff are... More

Was this review helpful? Yes
Sandbach, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pure luxurious hotel with every possible thing covered. From the minute you walk in to the minute you leave your treated like royalty. The little things like slippers in the room and the bed made while your out just make it an amazing experience. Only downside is breakfast is just crazily priced and spoils the rest of the experience.

Was this review helpful? Yes
Manchester, United Kingdom
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Had a voucher for Decadent Champagne afternoon tea for 2 given to my husband as a gift from colleagues at work. Wow, what a lovely experience at the Grosvenor. Staff very courtious, polite and attentive. Food was delicious, even offered to put our cakes in a box to take home as we could not find room to eat them and... More

Was this review helpful? Yes
United Kingdom
Top Contributor
68 reviews 68 reviews
8 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed yesterday NEW

Like 'gingerjudith', we lived in Chester for several years, so though we visited the Grosvenor several times, we never actually stayed there - we went home to our own bed. And like 'tockington', our visit this year was to mark a significant birthday, but as we didn't book for the day itself, I couldn't expect anyone else to mark the... More

Was this review helpful? Yes
Top Contributor
142 reviews 142 reviews
23 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We booked afternoon tea online in the Arkle bar as a Wedding Anniversary treat. It was a classy experience to say the least. From the polite doorman's welcome as we entered there was a feeling of opulence and luxury that made the occasion very special. We were seated in a comfortable recess to the left of the door, one of... More

Was this review helpful? Yes
Saltburn-by-the-Sea, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night for a nostalgic stay to Chester where we lived for several years over 30 years ago. Our room was in a glorious position, with a small turret overlooking the clock in Eastgate, and was very comfotable. We had a meal package booked, and changed the evening meal for afternoon tea, which was scrummy! All the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Chester Grosvenor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Chester Grosvenor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chester Grosvenor

Address: Eastgate, Chester CH1 1LT, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Chester Grosvenor 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Tingo, Otel, Priceline, Escapio, TripOnline SA, BookingOdigeoWL and Venere so you can book your The Chester Grosvenor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Chester Grosvenor Hotel Chester
The Hotel Chester

168 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (144)
Dining (8)
View from room (2)
Room/suite (50)
Hotel & grounds (38)
Bathroom (11)
Business center/function rooms (1)
Other (34)

Management photos: Courtesy of the property manager

All management photos (25)
Dining (5)
Hotel & grounds (5)
Room/suite (5)
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Chester with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Romantic Hotel in Chester #2 Spa Hotel in Chester #2 Luxury Hotel in Chester #6 Family Hotel in Chester #12 Business Hotel in Chester
Hotel Class
Official Description (provided by the hotel)
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Chester Grosvenor and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Chester Grosvenor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer