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Brookside Hotel

Hotel website
Brook Lane, Chester CH2 2AN, England
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1 room 1 guest
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Brookside Hotel
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296 Reviews from our TripAdvisor Community

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Traveler rating
    134
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (79)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (52)
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Windlesham, United Kingdom
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff are friendly, breakfast is good and the hotel is located in a good location to explore the city. The room was poor and dark. The bathroom was very small. The entrance to the room was where the wardrobe was and it was almost too dark to see. The room needs redecorating in lighter finishes. the carpets everywhere we... More 

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only had a night to spend in Chester and this hotel is right in the heart of it. It was like stepping back in time - great service, gorgeous surroundings, homely but sophisticated. The rooms were beautifully decorated with lovely little touches. You had everything you would need for a comfortable stay. We loved the resident cat, such a... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel staff and food were amazing. Most of all loved the hotels cat brookie. Will definitely stay again.Family room was great for all are needs staff were especially nice to my mum who has mobility problem s due to this she does not get away much appreciated so really appecatied We had dinner at the hotel on the... More 

Was this review helpful? Yes 1
Cottingham
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 25, 2015

Great little hotel, in a perfect position for walking into the centre of Chester or five minutes away from the bus stop to take you to Chester Zoo. Very friendly staff, not over powering, just right. Lovely breakfast choice, in a nice dining room. Spotlessly clean rooms, particularly the bathroom. Fully colour co-ordinated bedding etc.

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Kirkbride, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 20, 2015

Stayed here with 3 other couples last weekend for Chester Races. Lovely friendly staff who will go that extra mile. Rooms are comfortable and clean. Breakfast was a joy and staff again are outstanding. Rang the hotel to ask if we could book an evening meal on the Saturday evening after the races...not very much notice so we were not... More 

Was this review helpful? Yes 2
england
Level Contributor
171 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
5 of 5 stars Reviewed July 18, 2015

Stayed here in July. My friend an I had a wonderful time. The staff and the owners ares friendly and helpful. The breakfast was cooked to order and really nice. Coffee and tea regularly filled up. Would definitely stay again.

Was this review helpful? Yes 1
Dorset, United Kingdom
2 reviews
4 of 5 stars Reviewed July 8, 2015

Arrived for a girls reunion really late in the evening. The chef stayed on late to cook a meal for 6 of us and the meal was really nice.We were made very welcome when we arrived and the staff were friendly and helpful offering local info.The city was just a short walk away but the bus stop was just across... More 

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Level Contributor
190 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed July 2, 2015

The carpark is to small to get a large van in so all ways park on the road which has no limits. A warm greeting from the guy behind the reception told me what I needed to know and then went through a information sheet which is also in the room!?! As for the room itself it was very very... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
1 review
3 of 5 stars Reviewed June 21, 2015

Arrived at Brookside Hotel to be met with resident cat walking along reception desk! Not hygenic and put me off eating in restaurant and also we decided not to have the breakfast. On second day arrived back to hotel late afternoon - all in darkness, no staff around. Another guest arrived to check in and manager eventually arrived after 3... More 

Was this review helpful? Yes
Yorkshire Dales National Park, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 15, 2015

Well placed for a base when visiting Chester. Situated in a quiet location and only 10 minutes from the town and major sites of interest. The rooms have all that you will need and the communal area downstairs is great when meeting up as a group. The staff are all helpful and pleasant. The breakfasts set you up for the... More 

Was this review helpful? Yes 2
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