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Brookside Hotel

3.0 of 5 Brook Lane, Chester CH2 2AN, England
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#15 of 44 hotels in Chester
236 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Brookside Hotel
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Brookside Hotel
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  • Reviews (236)
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236 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Wokingham, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights in early August 2014. Chosen because walking distance from Chester and free parking. Very disappointed with room, a family room cramped with an extra single bed when we were a couple and that was clear from our booking. It was a gloomy room with dark furniture and the only chair had a broken seat. The... More

Was this review helpful? Yes 3
Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just arrived back from a two night stay at the Brookside Hotel. We were allocated a ground floor twin room overlooking the car park (not the best view but didn't bother us) and surprisingly very quiet. The room was cosy and compact and had everything we needed for a short stay. Breakfast was very good and service excellent so have... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms a very clean but a bit dated. Breakfast cooked fresh and the staff pleasant. Good parking facilities. About 20 minutes walk from the city centre. Nothing spectacular but was happy with it for the 80 quid I paid. I think the ratings need looking at, three means average, four means very good. I'd say it's good. Seems daft having... More

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Edinburgh, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel could do with a refurb but it's not the worst I've been in, Staff are very friendly and service is very good, Breakfast was lovely and the room was comfortable. Had a meal in hotel 1night and it was very nice only gripe was the owner was sitting next to us and he seemed to have a completely... More

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Eastbourne east Sussex
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose this hotel for our 4 night stay as the city centre was within walking distance, the fact it had free on-site car parking and a restaurant to give us weary city walkers the ability to have supper, without having to go out again after a long day. The walk into the city was easy.The car park was only... More

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Booked into the a Brookside Hotel as a last minute stopover in Chester. We paid £79 for a double room bed and breakfast. The hotel itself is well located but we did find most things in the hotel just average, including the breakfast especially for the price. I must make mention to the extremely friendly and welcoming staff however and... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 22, 2014

A group of 14 of us stayed here this weekend for my hen weekend after being recommended it by a family friend who lives in Chester. My mum and sister had come over to visit the hotel before hand and asked for a buffet on the Saturday night. The hotel decorated the library area with balloons, and the buffet was... More

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Top Contributor
56 reviews 56 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 22, 2014

On arrival was greeted by a man then a younger man was told everything I needed to know asked if I needed a maps or guides of the city, shown to the room which was big and spacious, the bed was very comfortable and the sheets had a nice smell to them. Excellent wifi in the room. I didn't get... More

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
82 reviews 82 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 21, 2014

I stayed here for two nights as I was attending The Open 2014 in Royal Liverpool Hoylake. The hotel location was excellent for accessing the motorway north. As previous reviewers have said the hotel is spread over many floors with narrow stairs - so not for the unfit or claustrophobic. I received a warm welcome from Ian who also gave... More

Was this review helpful? Yes 1
Salford, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

I have just come back from my daughter's hen weekend. There were15 of us in a variety of sizes and configurations of rooms, All the room were different. All unique. All clean and well appointed. The family suite in the basement was perfect for group gatherings. The whole atmosphere in the hotel is one of friendliness and welcome. Breakfast was... More

Was this review helpful? Yes 1
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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookside Hotel 3*
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Also Known As:
Brookside Hotel Chester

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Hotel Style
#4 Business Hotel in #15 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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