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Brookside Hotel

#20 of 46 Hotels in Chester
Certificate of Excellence
Hotel website
Brook Lane, Chester CH2 2AN, England
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Brookside Hotel
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277 reviews from our community

Traveler rating
    125
    94
    45
    9
    4
See reviews for
36
144
12
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amersham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

very friendly,family run hotel.Clean and comfortable,nicely thought out,with cosy sitting areas.A real treat in today's world of hotels to have a nice,hot,freshly cooked breakfast instead of a half warm buffet.Ate at the hotel on Saturday evening,and although the menu isn't vast,the food was tasty,hot,nicely presented and served. All in all a very pleasant stay,would happily stay again and recommend.

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Holyhead, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable and clean hotel with friendly staff who made us very welcome. Breakfast and evening meals were excellent. The hotel is located conveniently close to Chester city centre and has secure parking at the rear. After a hectic days sightseeing and shopping it was nice to get back to a pleasant room and enjoy a shower in the clean and... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful well managed hotel with fantastic clean and spacious rooms . Secure parking at rear of hotel , fast wifi service . Very nice dining and breakfast rooms with a good choice of menus available. A must place to stay if you are thinking of visiting nearby Chester . A credit to the owners

Was this review helpful? Yes 1
England
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel thoroughly deserves its high rating. Spent one night there in order to visit Chester uch lifewhich is easily accessible on foot. Staff very friendly and attentive and hotel clean and attractive. Rooms are well presented although very small but we knew that. Breakfast was excellent. We stayed in room 17. It was fine but there is not much... More 

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Stayed end of March. Looked lovely when we first walked in. The owners we're dealing with some rep and didn't even look up. We checked in with very helpful staff. Room was very dated with damp and stained ceilings. The head board of the bed was just an old metal thing rammed between the bed and the wall, so was... More 

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UK
Top Contributor
112 reviews 112 reviews
108 hotel reviews
161 helpful votes 161 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This has to be one of the oddest places we have visited. It was more like a residence, which as a resident would be ok, but felt strange for a "Hotel". Managed to tread on a cat on the way in, it had parked itself right by the front door! Our room, well it had character, sloping floors, low slung... More 

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Oldham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night stay here whilst working near by in Chester . All staff are really friendly and helpful , was nice to see the owners on hand each day to help you out if required . Stayed in room 4 which was spacious beautifully decorated and a pleasure to stay in each night . Breakfast was... More 

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Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked Brookside at the last minitue for a anniversary break. Only one night but we would recommend it. Great staff Anne-Marie and Ben were so nice and helpful. We had a small double room, it was fresh clean and had a shower and toilet en suit, not to big but i have been in smaller ones. The breakfast was... More 

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Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a "small double" room for 2 nights and would not have wanted to stay in it any longer. The room wasn't a decent size single, never mind a double. The bed was more like a three-quarter bed and there was no room around it. The shower was a joke: not enough power and the hot water cut off... More 

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farnhill
Top Contributor
51 reviews 51 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Very clean and tidy, nice little bar and eating room, Don't think too many people will be disappointed but equally you wouldn't rave too much. The food in the evening was average and breakfast was ok, but service lacking a little. They ask how you would like your EGGS cooking but you only get 1 OK for £55 per night... More 

Was this review helpful? Yes 1
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