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All 45 Chester hotels

Brookside Hotel

3.0 of 5 Hotel   |   Brook Lane, Chester CH2 2AN, England
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Ranked #13 of 45 hotels in Chester
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
Chelseab144 Worcester, United Kingdom
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207 people have reviewed this hotel

Traveler rating
    98
    68
    31
    7
    3
See reviews for
28
106
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

Me and my boyfriend had a lovely stay at Brookside hotel, we had room 16 when we checked In at 4.30pm the girl at the reception desk was very helpful and friendly everything was done quickly. We thought it was very kind of them to already put our luggage in the room ready for us (we came in at half... More

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Southampton, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The communal areas of this hotel are well past their best, the seating areas downstairs are packed with nick nacks and pictures, that are on the whole nothing to do with beautiful Chester, or its' equally stunning surrounding countryside. The decor is painted over wall paper, a real horror! This hotel is superficially clean, it felt like it all needed... More

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Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff were attentive. The breakfast was fine. The room was clean...but in the middle of the night, kept awake by the sound of squeaky floorboards above. More sound proofing needed! Reported to staff the following day, so hopefully the noise above room 4 will be sorted out.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came to Chester for a day at Chester zoo and a day in the city centre, the hotel was easy to find and only a ten minute walk into the centre. We arrived to a warm welcome shown to our room that was lovely and clean, had drinks in the bar in the evening which is a lovely environment and... More

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Bradford, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Thank you to the staff who made everything so easy for us. A group of ladies for my hen do. Accommodated all requests and sorted taxis etc out for us on numerous occasions . Thank you for making my special weekend memorable for all the right reasons !! Only issues we weren't all next to each other as previously asked... More

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Surrey
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from a 3 night stay. From the moment we arrived the service could not have been better. We had a slight problem with the radiator for the room and Lois came straight up and sorted it out for us as the adjuster was in a rather awkward place down the side of the desk in the corner.... More

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Cannock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here as a couple Friday/Saturday night. We booked a small double online (which was all they had left at the time) and the room allocated was very small with very old-fashioned decor (70s ish). The room was clean and we knew it was going to be small so accepted what was offered. Had a very bad night due to... More

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Wolverhampton, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned home from a weekend of visiting our daughter Hayley who is at UNI in Chester. We cannot fault the Brrokside Hotel in any way. The welcome was warm and friendly, the room clean, tidy and had everything we needed. Our breakfast was very filling and excellent quality, the staff could not do enough for us. We are already... More

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devon
Top Contributor
64 reviews 64 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly, many thanks to the welcoming staff throughout the weekend; we cannot fault the friendliness at all. The breakfast was cooked well, fresh and hot with a small buffet choice. The communa hotel areas were okay and bright. However, the bedroom was where we were disappointed. This is 3 star so don't expect a something for nothing, but it is... More

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Andover, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a 5 night stay at this lovely hotel. The food was excellent with a choice of fresh cooked breakfasts. The room was clean and spacious and the staff were excellent. Well done Richard for the high standard set by your hotel and your exemplary staff.

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Additional Information about Brookside Hotel

Also Known As:
Brookside Hotel Chester
Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Chester
#16 Romantic Hotel in Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookside Hotel 3*
Official Description (provided by the hotel):
Brookside HotelDiscover Chester’s Hidden GemWhere Excellence In Service Meets Traditional Style With Modern Day Comforts.An independent family owned 3 *** Hotel which offers free on site car parking and Wi-Fi. Situated in a quiet location and just a short walk from the city centre the Brookside Hotel makes for an ideal retreat. Its cosy bar & lounges offer a selection of wines & spirits draft beer, afternoon tea & lite bites. In our restaurant the dinner menu boasts traditional and continental dishes with full English breakfast the following morning included in all tariffs.All rooms are individually styled & have flat screen freeviev TV, digital radio & hair dryer, beverage tray & room service. Each has its own bathroom with complimentary toiletries and fresh towels daily or upon request.The Hotel has 24hr access & with customer care at the very heart of who we are we look forward to welcoming you. ... more   less 
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