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Brookside Hotel

Hotel website
Brook Lane, Chester CH2 2AN, England
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1 room 1 guest
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Brookside Hotel
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299 Reviews from our TripAdvisor Community

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Traveler rating
    137
    98
    49
    11
    4
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42
154
12
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (79)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (52)
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Blackpool, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just spent a few days at this lovely hotel . All the staff were so friendly and helpful nothing was too much trouble. The hotel was so homely . It was clean through out. The food was great and was well worth the money. Our bedroom was very nice and the bed was comfortable .... More 

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Stoke-on-Trent, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights over the bank holiday weekend .We had room 6 ..which was lovely I don,t understand why this was a problem for another on this tripadvisor .The room was as described .No faults at all ..Our Son & Daughter had room 9 which was a little smaller but they had paid less & were quite... More 

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Cheltenham, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel before driving on to Holyhead the next day to catch the ferry to Dublin. The hotel is in a period building full of character. If you're looking for a clinical modern type of accommodation then this will maybe not be the best choice but if you want charm and a few squeaky floorboards, then this is... More 

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Windlesham, United Kingdom
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are friendly, breakfast is good and the hotel is located in a good location to explore the city. The room was poor and dark. The bathroom was very small. The entrance to the room was where the wardrobe was and it was almost too dark to see. The room needs redecorating in lighter finishes. the carpets everywhere we... More 

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Perth, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only had a night to spend in Chester and this hotel is right in the heart of it. It was like stepping back in time - great service, gorgeous surroundings, homely but sophisticated. The rooms were beautifully decorated with lovely little touches. You had everything you would need for a comfortable stay. We loved the resident cat, such a... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel staff and food were amazing. Most of all loved the hotels cat brookie. Will definitely stay again.Family room was great for all are needs staff were especially nice to my mum who has mobility problem s due to this she does not get away much appreciated so really appecatied We had dinner at the hotel on the... More 

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Cottingham
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 25, 2015

Great little hotel, in a perfect position for walking into the centre of Chester or five minutes away from the bus stop to take you to Chester Zoo. Very friendly staff, not over powering, just right. Lovely breakfast choice, in a nice dining room. Spotlessly clean rooms, particularly the bathroom. Fully colour co-ordinated bedding etc.

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Kirkbride, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 20, 2015

Stayed here with 3 other couples last weekend for Chester Races. Lovely friendly staff who will go that extra mile. Rooms are comfortable and clean. Breakfast was a joy and staff again are outstanding. Rang the hotel to ask if we could book an evening meal on the Saturday evening after the races...not very much notice so we were not... More 

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england
Level Contributor
176 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
5 of 5 stars Reviewed July 18, 2015

Stayed here in July. My friend an I had a wonderful time. The staff and the owners ares friendly and helpful. The breakfast was cooked to order and really nice. Coffee and tea regularly filled up. Would definitely stay again.

Was this review helpful? Yes 1
Dorset, United Kingdom
2 reviews
4 of 5 stars Reviewed July 8, 2015

Arrived for a girls reunion really late in the evening. The chef stayed on late to cook a meal for 6 of us and the meal was really nice.We were made very welcome when we arrived and the staff were friendly and helpful offering local info.The city was just a short walk away but the bus stop was just across... More 

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