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Brookside Hotel

3.0 of 5 Brook Lane, Chester CH2 2AN, England
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Certificate of Excellence 2014
Brookside Hotel
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Brookside Hotel
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263 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were greeted well by Marion, so we were encouraged, having recently had a bad experience in a 'managed' hotel. We were warned that most of the staff were new and had only a couple of week's experience, and it showed. Though Anna Maria will be worth her weight in gold once properly settled. In general a good experience, though... More 

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3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

nice breakfast, free parking. staff very friendly good budget hotel only few minor problems .. my room was number 22 , and it was windy every time the wind blew something on the roof made an awful noise, it was like furniture was being dragged around above me all night. the bar price was expensive a pint of lager and... More 

Was this review helpful? Yes 1
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely fantastic stay. Thank you Marion and team. From checking in too checking out our stay was extremely comfortable, enjoyable and relaxed.... home from home. Marion greeted us with a cheerful smile as we arrived. We were shown routes to walk into the city etc and shown to our room. Our room although small (we booked small double room) was... More 

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Sydney, Australia
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A beautiful hotel that was very clean with comfortable beds and a television. Was great to relax in. The staff were very helpful and friendly and were happy to help with any questions you had. The breakfast was very satisfying and again and staff were very friendly. Wifi worked perfectly and there is lots of parking. Only a ten minute... More 

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Top Contributor
94 reviews 94 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was staying away for work and this hotel suited the works budget, had free parking, complimentary breakfast and only a short walk to the city centre. I had room 22 which on arrival had a broken bathroom window (handle had fallen off so window couldnt be shut), I reported this to the desk and she said it would be... More 

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Norwich, United Kingdom
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 13, 2015

A beautiful historic hotel just 10 minutes outside of Chester City Centre. Nicely decorated reception area with plenty of chairs to relax and work if needed. The room, though small had a comfortable bed and provided everything i needed. The shower had instant hot water and there was complemetary sachets of shower gel. As a base location where the main... More 

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Top Contributor
72 reviews 72 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 3, 2015

With a graaduation day on a thursday we booked 3 nights so we could visit relatives as well.The hotel looked good and good value and is slightly more than 10 min more like 20 for you avarage walker from the centre of Chester so it was perfect for the Cathedral. Getting to the hotel was pretty easy straight off the... More 

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Minneapolis, MN
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 19, 2014

Brookside was OK. The best part was the cat (an adorable feline you'll likely find in the sitting room). It was clean but that should be expected. Our tidy little room was tiny, uncomfortably tiny. My husband and I were falling over each other just to prepare ourselves for sleeping.The distance from town center was somewhat cumbersome. Nothing struck me... More 

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Preston, United Kingdom
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 19, 2014

We have just been to stay at this hotel again for the second time 12th-14th December 2014 We had another great stay,The room was lovely & clean,The service was excellent,as was the food. The hotel was lovely, cosy & very Christmasy.Will definately be back. Thanks to all the Staff. Jackie From Penwortham,Lancs

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Loughborough, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014 via mobile

We have just come home from our annual Chester trip. This hotel is inviting due to it being cosy and welcoming. The room we had was cosy. The food in the restaurant was really nice. The only negative thing was the pudding. We had the hot fudge cake. The staff are so attentive and kind. The hoteliers were very pleasant... More 

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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
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Also Known As:
Brookside Hotel Chester
Hotel Style:
#4 Business Hotel in Chester
#14 Romantic Hotel in Chester

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