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Brookside Hotel

Hotel website
Brook Lane, Chester CH2 2AN, England
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287 Reviews from our TripAdvisor Community

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Traveler rating
    130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (79)
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    (66)
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    (52)
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Bradford, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Arrived at Brookside Hotel to be met with resident cat walking along reception desk! Not hygenic and put me off eating in restaurant and also we decided not to have the breakfast. On second day arrived back to hotel late afternoon - all in darkness, no staff around. Another guest arrived to check in and manager eventually arrived after 3... More 

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Yorkshire Dales National Park, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well placed for a base when visiting Chester. Situated in a quiet location and only 10 minutes from the town and major sites of interest. The rooms have all that you will need and the communal area downstairs is great when meeting up as a group. The staff are all helpful and pleasant. The breakfasts set you up for the... More 

Was this review helpful? Yes 2
Newcastle-under-Lyme, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just come back after a 2 night break , Hotel location is only 15 easy minutes to the main shopping area, I stopped with my wife in a room facing the main road,but no problem as its not busy or noisy, Breakfasts filling and we stopped in the 1st night and had the 3 course meal, The ribeye steak was... More 

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Warminster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel for a good price , great food and wonderful staff. We will definitely go Back . Rooms are average and clean with good shower , great value . About 10 min walk from the centre . Seemed popular and very friendly

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

My rating for this hotel overall would be 6.5 out of 10. Reason for this is because of a few things, we had a family room and it was ok, could have done with a bit extra dusting but the bathroom stinks! After investigation I found it to be the cushion floor? Really very off putting but the room itself... More 

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Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 23, 2015

I have always avoided small hotels and tended to stay either in upmarket large hotels or premier inns if I was on a budget, but this place really really impressed me. The rooms are not large but quirky and interesting and they are spotlessly clean, lovely sitting areas in the lobby and round the bar area and the restaurant is... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2015 via mobile

We spent the weekend in Chester recently and stayed at Brookside. From the begining to end we were treated well by all the staff. Everybody was polite and made us feel welcome. Great brekfast, clean, comfy, warm rooms and loads of hot water for baths. It's a 5 minute taxi from the centre too so it's convenient without the noise.... More 

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Lancaster, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2015

Just spent 3 nights here, it was great, no piped music, no live bands, just friendly attentive staff in comfortable surroundings. Only slight complaint is that the dinner menu is a little bit limited, but you don't have to eat in if you don't want to, and it's only my opinion because of my rubbish appetite - my husband loved... More 

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Dover, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

The hotel as you walk in is nice, quirky even. We arived after a long trip from Kent an hour earlier but were not able to check in, so left car in the carpark & went into Chester which is a short distance away. Our room was on the top floor, advertised as a small double, once you opened the... More 

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Southampton, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
2 of 5 stars Reviewed April 21, 2015

The search for genuine family rooms at hotels is often a difficult task, but I was really happy to find online what appeared to be a suitable hotel, just 5 mins walk from Chester's city walls with two adjoining family rooms. I called the hotel and spoke to the owner who initially told me these rooms were not available, but... More 

Was this review helpful? Yes 3
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