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Brookside Hotel

3.0 of 5 Brook Lane, Chester CH2 2AN, England
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Certificate of Excellence 2014
Brookside Hotel
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Brookside Hotel
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249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackpool, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We where in room 4 smelt like it had been smoked in and a bright light out side made the room very bright at night breakfast was ok the hotel was tired but 10 minutes from the city and with parking u pays ur money and makes ur choice for convience would stay again oh and the staff where friendly... More

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Bristol, United Kingdom
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient for Chester town centre, 15-20min walk. Stayed 2 nights, made to feel very welcome. Had 3 rooms in party which varied from very compact double, ideal for single occupant through medium sized room which was adequate for 2 and good sized double with 3 chairs, bay window, nice and airy- ensuites comparable to room size, prices the same... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely gem of a place this is. Most of the staff are quite young and I must say extremely helpful and friendly. Breakfasts were great. We ate there all three evenings and had some wonderful food, well presented and always nice and hot which is always a bonus. We had one of the 4 poster bed rooms which... More

Was this review helpful? Yes 1
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2014

We booked an over night stay a couple of weeks ago and were disappointed to be given a basement room which was very small, dark and had a dreadful smell of dampness. I did want to complain however as we were only staying for one night my partner said not to bother. On the positive side the staff were pleasant... More

Was this review helpful? Yes 1
Ramsey, Isle Of Man
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 4, 2014

Stayed here because my daughter's University accommodation fell through and she could not move into her flat until 14th October, so joined her to show support. The Proprietor and staff went out of their way to be helpful. I had to return home but felt I had left our daughter in safe hands. The rooms are lovingly decorated and clean... More

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Mariongillyhow, Owner at Brookside Hotel, responded to this review

It has been our absolute pleasure to look after such a caring family. We wish your beautiful daughter all the best in her studies and hope she will keep in touch. Our best wishes to you all Marion and all the staff at The Brookside Hotel More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 3, 2014

I stayed here along with old friends from the early 70s reuniting in the Chester area. We chose this hotel because of its reasonable price, its proximity to Chester town centre, free onsite parking and generally positive Trip Advisor reviews. LOCATION Avoid the sky-high prices of staying in central Chester and stay here instead for half the price. Only 15-20... More

Was this review helpful? Yes 2
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed here twice now, both visits were good. Decent price and really was a good hotel. Great location, only a 10 minute walk from the centre and the breakfast in pretty good.# Would definitely stay again.

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 23, 2014

We found the public rooms to be homey and charming, with a nice secluded patio outside. The staff was very friendly and helpful and the wifi adequate. Yes, there are overmany doors on the stairs and narrow hallways, but that comes with the whole Listed Building thing and adds to the experience. It is in a residential district, so the... More

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canvey island u.k
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 22, 2014

Stayed here for three nights(15th to 18th sept 2014).the four of us (2 couples)received a very warm welcome on arrival,and after being given helpful information about chester and surrounding area we were shown to our rooms,both rooms were very clean and tidy. Breakfast was very good with plenty of choice,full english or continental,cereals or yoghurt. Dinner was good too,could have... More

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 18, 2014

We were given a family room on the night we stayed as the hotel was full. We were only charged the normal double room rate which was good of them. The hotel is ideally situated a brisk, very brisk, 10 minute walk fom the city centre. It has limited on site parking but a really good, CCTV guarded overspill car... More

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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
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Also Known As:
Brookside Hotel Chester

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