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Brookside Hotel

#18 of 46 Hotels in Chester
Certificate of Excellence
Hotel website
Brook Lane, Chester CH2 2AN, England
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Brookside Hotel
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270 reviews from our community

Traveler rating
    122
    92
    45
    8
    3
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked Brookside at the last minitue for a anniversary break. Only one night but we would recommend it. Great staff Anne-Marie and Ben were so nice and helpful. We had a small double room, it was fresh clean and had a shower and toilet en suit, not to big but i have been in smaller ones. The breakfast was... More 

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Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a "small double" room for 2 nights and would not have wanted to stay in it any longer. The room wasn't a decent size single, never mind a double. The bed was more like a three-quarter bed and there was no room around it. The shower was a joke: not enough power and the hot water cut off... More 

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farnhill
Top Contributor
51 reviews 51 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very clean and tidy, nice little bar and eating room, Don't think too many people will be disappointed but equally you wouldn't rave too much. The food in the evening was average and breakfast was ok, but service lacking a little. They ask how you would like your EGGS cooking but you only get 1 OK for £55 per night... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely friendly hotel nice and clean. Breakfast was filling and of a good guilty cooked fresh plenty of toast offered staff were very a accomodating .10 to 15 min walk to the centre of Chester would recommend for a weekend away

Was this review helpful? Yes 1
Newcastle
Top Contributor
212 reviews 212 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Traditional B&B about 10 minutes walk from Chester town center. Good base and a decent size car park, although quite a squeeze to get into if there are bigger cars already in the way. The staff were helpful, especially the young guy on reception. Rooms were nice, spacious and a good bath / shower - although we did find it... More 

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Preston, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel quirky but clean & tidy. My room was small but did it's job & was pleased with the welcome we got from front of house to the waiting on staff. Location very handy only 10 mins walk to city centre. Breakfast good plenty of choice & served the old fashioned way no lukewarm buffet style here. Had a enjoyable... More 

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Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A Great stay near the centre of Chester. We received a very friendly welcome on arrival,and quickly shown to our rooms. The rooms although not large we`re very nice and well appointed . We had dinner on the Saturday night in the restaurant which was Very good and would definitely recommend . Breakfast was good and Hot just the right... More 

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London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were greeted well by Marion, so we were encouraged, having recently had a bad experience in a 'managed' hotel. We were warned that most of the staff were new and had only a couple of week's experience, and it showed. Though Anna Maria will be worth her weight in gold once properly settled. In general a good experience, though... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

nice breakfast, free parking. staff very friendly good budget hotel only few minor problems .. my room was number 22 , and it was windy every time the wind blew something on the roof made an awful noise, it was like furniture was being dragged around above me all night. the bar price was expensive a pint of lager and... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

Absolutely fantastic stay. Thank you Marion and team. From checking in too checking out our stay was extremely comfortable, enjoyable and relaxed.... home from home. Marion greeted us with a cheerful smile as we arrived. We were shown routes to walk into the city etc and shown to our room. Our room although small (we booked small double room) was... More 

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