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Brookside Hotel

Hotel website
Brook Lane, Chester CH2 2AN, England
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Brookside Hotel
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Brookside Hotel
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282 reviews from our community

Traveler rating
    128
    94
    46
    10
    4
See reviews for
37
147
12
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
63 reviews 63 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have always avoided small hotels and tended to stay either in upmarket large hotels or premier inns if I was on a budget, but this place really really impressed me. The rooms are not large but quirky and interesting and they are spotlessly clean, lovely sitting areas in the lobby and round the bar area and the restaurant is... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent the weekend in Chester recently and stayed at Brookside. From the begining to end we were treated well by all the staff. Everybody was polite and made us feel welcome. Great brekfast, clean, comfy, warm rooms and loads of hot water for baths. It's a 5 minute taxi from the centre too so it's convenient without the noise.... More 

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Lancaster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent 3 nights here, it was great, no piped music, no live bands, just friendly attentive staff in comfortable surroundings. Only slight complaint is that the dinner menu is a little bit limited, but you don't have to eat in if you don't want to, and it's only my opinion because of my rubbish appetite - my husband loved... More 

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Dover, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel as you walk in is nice, quirky even. We arived after a long trip from Kent an hour earlier but were not able to check in, so left car in the carpark & went into Chester which is a short distance away. Our room was on the top floor, advertised as a small double, once you opened the... More 

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Southampton, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
183 helpful votes 183 helpful votes
2 of 5 stars Reviewed April 21, 2015

The search for genuine family rooms at hotels is often a difficult task, but I was really happy to find online what appeared to be a suitable hotel, just 5 mins walk from Chester's city walls with two adjoining family rooms. I called the hotel and spoke to the owner who initially told me these rooms were not available, but... More 

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Amersham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

very friendly,family run hotel.Clean and comfortable,nicely thought out,with cosy sitting areas.A real treat in today's world of hotels to have a nice,hot,freshly cooked breakfast instead of a half warm buffet.Ate at the hotel on Saturday evening,and although the menu isn't vast,the food was tasty,hot,nicely presented and served. All in all a very pleasant stay,would happily stay again and recommend.

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Holyhead, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

Comfortable and clean hotel with friendly staff who made us very welcome. Breakfast and evening meals were excellent. The hotel is located conveniently close to Chester city centre and has secure parking at the rear. After a hectic days sightseeing and shopping it was nice to get back to a pleasant room and enjoy a shower in the clean and... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

Beautiful well managed hotel with fantastic clean and spacious rooms . Secure parking at rear of hotel , fast wifi service . Very nice dining and breakfast rooms with a good choice of menus available. A must place to stay if you are thinking of visiting nearby Chester . A credit to the owners

Was this review helpful? Yes 1
England
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 6, 2015

This hotel thoroughly deserves its high rating. Spent one night there in order to visit Chester uch lifewhich is easily accessible on foot. Staff very friendly and attentive and hotel clean and attractive. Rooms are well presented although very small but we knew that. Breakfast was excellent. We stayed in room 17. It was fine but there is not much... More 

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 4, 2015

Stayed end of March. Looked lovely when we first walked in. The owners we're dealing with some rep and didn't even look up. We checked in with very helpful staff. Room was very dated with damp and stained ceilings. The head board of the bed was just an old metal thing rammed between the bed and the wall, so was... More 

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