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Brookside Hotel

3.0 of 5 Brook Lane, Chester CH2 2AN, England
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Certificate of Excellence 2014
Brookside Hotel
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Brookside Hotel
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246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked an over night stay a couple of weeks ago and were disappointed to be given a basement room which was very small, dark and had a dreadful smell of dampness. I did want to complain however as we were only staying for one night my partner said not to bother. On the positive side the staff were pleasant... More

Was this review helpful? Yes 1
Ramsey, Isle Of Man
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here because my daughter's University accommodation fell through and she could not move into her flat until 14th October, so joined her to show support. The Proprietor and staff went out of their way to be helpful. I had to return home but felt I had left our daughter in safe hands. The rooms are lovingly decorated and clean... More

Was this review helpful? Yes
Mariongillyhow, Owner at Brookside Hotel, responded to this review

It has been our absolute pleasure to look after such a caring family. We wish your beautiful daughter all the best in her studies and hope she will keep in touch. Our best wishes to you all Marion and all the staff at The Brookside Hotel More

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here along with old friends from the early 70s reuniting in the Chester area. We chose this hotel because of its reasonable price, its proximity to Chester town centre, free onsite parking and generally positive Trip Advisor reviews. LOCATION Avoid the sky-high prices of staying in central Chester and stay here instead for half the price. Only 15-20... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here twice now, both visits were good. Decent price and really was a good hotel. Great location, only a 10 minute walk from the centre and the breakfast in pretty good.# Would definitely stay again.

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found the public rooms to be homey and charming, with a nice secluded patio outside. The staff was very friendly and helpful and the wifi adequate. Yes, there are overmany doors on the stairs and narrow hallways, but that comes with the whole Listed Building thing and adds to the experience. It is in a residential district, so the... More

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canvey island u.k
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights(15th to 18th sept 2014).the four of us (2 couples)received a very warm welcome on arrival,and after being given helpful information about chester and surrounding area we were shown to our rooms,both rooms were very clean and tidy. Breakfast was very good with plenty of choice,full english or continental,cereals or yoghurt. Dinner was good too,could have... More

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 18, 2014

We were given a family room on the night we stayed as the hotel was full. We were only charged the normal double room rate which was good of them. The hotel is ideally situated a brisk, very brisk, 10 minute walk fom the city centre. It has limited on site parking but a really good, CCTV guarded overspill car... More

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Belfast, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed September 18, 2014

I chose to stay at this hotel because of its proximity to my family and to Chester City Centre. It is a great place to stay and I had a lovely time. The hotel is a little old fashioned but there is nothing wrong with that. My room was very comfortable with everything that I would need. The breakfasts were... More

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Adelaide, Australia
Top Contributor
103 reviews 103 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed 2 nights and enjoyed our time here, we received a very nice welcome and the staff although a bit limited did appear go do their best to accommodate the guests throughout our stay. Breakfast was of a good quality and the staff were friendly also. Our room was nicely appointed and clean and with the hotel only a... More

Was this review helpful? Yes 1
Wokingham, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 17, 2014 via mobile

Stayed here for 2 nights in early August 2014. Chosen because walking distance from Chester and free parking. Very disappointed with room, a family room cramped with an extra single bed when we were a couple and that was clear from our booking. It was a gloomy room with dark furniture and the only chair had a broken seat. The... More

Was this review helpful? Yes 3
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Additional Information about Brookside Hotel

Address: Brook Lane, Chester CH2 2AN, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookside Hotel 3*
Number of rooms: 24
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Also Known As:
Brookside Hotel Chester

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