We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Chester hotels

The Eaton Hotel

29-31 City Road, Chester CH1 3AE, England
Hotel amenities
Save Saved
You added The Eaton Hotel to your Saves list
The Eaton Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #33 of 44 hotels in Chester
A recent review
5 of 5 stars Reviewed June 19, 2014
Kate R Johnstone, United Kingdom
  • Overview
  • Reviews (147)
  • Photos (28)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
Write a Review

147 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
1 review
1 of 5 stars Reviewed 3 weeks ago

My 77 year old Nanna had been taken away for a birthday treat. Were shown to our room, the ceiling and walls had damp on them, which had made contact with the bedding, which was wet when we touched it, so was the floor. We spoke to front desk, who moved our room. We thought that this would be the... More

Was this review helpful? Yes
Bangor, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I arrived the lady on reception was pleasant. Checked in easily. Only when I got to the bedroom door and had to wrestle with the lock did alarm bells start to ring. On entering the room the overwhelming smell of bleach hit me. Elastic bands held the shower together. There was no hot water in the tap from start... More

Was this review helpful? Yes 2
Halifax, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I don't like writing bad reviews but this hotel needs one. We stay in lots of £70.00 B and B establishments and this place compares badly. "Hotel" is a vague concept. To me, The Eaton is a bar with rooms above it. Don't expect anything like a lounge. And don't be misled by the shiny, attractive photos on booking.com. It's... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 15, 2014

The hotel is clean and what would be expected of a 2* establishment. Service at breakfast was a little disorganised and the coffee machine never seemed to be working. The food was satisfactory but very meagre portions. The aspect of our stay which was most annoying was that the canalside bar and restaurant was closed and had been for months,... More

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 3, 2014

I booked this hotel for my annual Chester races outing on 28th June 2014. We payed £200 a night for this dirty threadbare hotel. When booking over the phone I asked for my room to be ready for when we arrived at 10am.I was assured that it would be ready.This is why I booked this room. On arrival we waited... More

Was this review helpful? Yes 3
Johnstone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I booked this hotel on line with ease of access to station and close enough to the centre. I hit that one a bull's eye. Great location, and we had a view of the canal, complete with baby ducks. And boats, although I don't know the politically correct form of address. Narrow boats/barges/house boats/craft/things that float on water. Pretty anyway.... More

Was this review helpful? Yes
United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 1, 2014

Ideal location but the hotel definitely needs updating and a good clean would not go amiss!!!! Shower not working, toilet not flushing well. Beds need updating. Breakfast undercooked and cold. Good job it was only one night. Just a room to put your head down. Would not return.

Was this review helpful? Yes 1
stoke on trent
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

I have stayed this hotel be for with my friend the location was perfect but the room was terrible not worth the money atall... BUT because we loved the location I rang them a month ago to rebook another stay for the night but told the receptionist that I wasn't happy with the room last time so could she ensure... More

Was this review helpful? Yes
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed here on Saturday the 26th april, the hotel is situated 5 mins from train station and 5 mins from bars and pubs.The Centre is around 10 mins walk. Hotel is tired and needs updating but for the price we paid it served its purpose. Beds and room were comfortable and breakfast was ok. We would not return but... More

Was this review helpful? Yes 1
Blaenau Ffestiniog, Wales
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 1, 2014

I moved in here after ditching the Queens hotel. This place was 1/3 of the price and had everything that the other hotel had and more, a very welcoming staff a loverly view over the canal, prop sat tv and dvd player, and buckets of ice for my diet coke. Although i'm not a breakfast person i did have some... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Eaton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Eaton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Eaton Hotel

Address: 29-31 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with BookingOdigeoWL, Booking.com, Priceline and HotelsClick so you can book your The Eaton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eaton Hotel Chester

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (28)
Room/suite (10)
Bathroom (4)
View from room (1)
Hotel & grounds (1)
Other (12)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Chester with
any amenities


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Number of rooms

Questions & Answers

Questions? Get answers from The Eaton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer