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The Eaton Hotel

29-31 City Road, Chester CH1 3AE, England
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The Eaton Hotel
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Ranked #37 of 46 Hotels in Chester
A recent review
3 of 5 stars Reviewed February 16, 2015
helsbelswbay whitley bay
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172 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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dublin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This Hotel is not a hotel in that it more a B&B. I do not see how they class it as a hotel. There are no reception staff. The Eaton is close to the Train Station and the City centre. As Chester is a small town-most hotel are close to the Centre. My room was clean although I found my... More 

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Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in Chester before but not at this hotel, stayed here this time as it was close to the railway station and price, it is a real example of you get what you pay for in Chester. Room was basic, could not call it the cleanest, housekeeping never entered the room instead leaving fresh towels outside, but only... More 

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Travelers are raving about these Chester hotels

Derby
Contributor
12 reviews 12 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked for 1 night on a spur-of the-moment trip for the bank holiday. It's not the most salubrious place to stay but the bed was ok and the breakfast was good. Rooms 6 & 8 are very dated and could do with a good clean and brightening up. We got what we paid for.

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Warrington, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 3 weeks ago

It's the only room I've ever stayed in where we had to knock to get out of the bathroom ! The door handle was hanging off on the outside so once closed it couldn't be opened from the inside. There was a leak through the ceiling above the toilet which my sister found to her dismay and couldn't find anybody... More 

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Whalley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 8, 2015

Arrived late morning and the owner very kindly found a place to leave our bags as we couldn't check in until 2pm. When we got to our room (10) we were very disappointed overall. The first thing we noticed was the bed which looked like it was bow shaped, and when we got in it we found out why. There... More 

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whitley bay
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 16, 2015

We booked the family room as it looked a good arrangement on the website with 2 separate rooms within a room. The room was small but adequate however the bathroom ensuitre was very disappointing, grubby and tatty. Very much in need of a refurbisment which is excusable but the bathroom was not cleaned well. We'd booked breakfast but due to a... More 

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Rhyl, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

I stayed here on Saturday and at first reading the reviews I didn't really know what to expect. On arrival we were given our keys and took the lift to our room. The room was clean, with a good sized bed and lovely oak furniture. The bathroom was a bit on the small side and looked like it may need... More 

Was this review helpful? Yes 2
Cheshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

We visited the Eaton hotel on Saturday for an overnight stay, now from previous reviews/photos I was apprehensive. I need not be. We arrived to a well presented clean reception with a very helpful and polite member of staff that explained everything and got us all checked in. Straight up in the lift to our rooms on the 1st floor... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

The hotel was nice but I was disappointed that they don't have anyone on reception in the evening as I went home early and my partner couldn't get in as I had the key and had fallen asleep so she tried ringing all numbers and still couldn't get in until 2 hours later when another guest let her in and... More 

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stoke
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stopped here on the 20th December with some pals for Christmas works doo, Hotel is in a good location and within easy walking distance of city centre with a great thai restaurant and curry house right on the doorstep. Very pleasant staff and lovely clean reception, the hotel is an old building but is spotless throughout, rooms are small but... More 

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