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All 45 Chester hotels

The Eaton Hotel

2.0 of 5 Hotel   |   29-31 City Road, Chester CH1 3AE, England
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The Eaton Hotel
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Ranked #35 of 45 Hotels in Chester
A recent review
3 of 5 stars reviewed 2 weeks ago
helsbelswbay whitley bay
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168 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars NEW via mobile

Where do I start!!... arrived at hotel and all seemed good, paid for room on visa card and went to room. Once in room noticed the bathroom door had no inside handle (would be stuck in if fully closed) and one of the bedsides was broken. Told staff straight away- they claimed they didnt know about it. Went out and... More 

Was this review helpful? Yes 3
whitley bay
5 reviews 5 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked the family room as it looked a good arrangement on the website with 2 separate rooms within a room. The room was small but adequate however the bathroom ensuitre was very disappointing, grubby and tatty. Very much in need of a refurbisment which is excusable but the bathroom was not cleaned well. We'd booked breakfast but due to a... More 

Was this review helpful? Yes 1
Rhyl, United Kingdom
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here on Saturday and at first reading the reviews I didn't really know what to expect. On arrival we were given our keys and took the lift to our room. The room was clean, with a good sized bed and lovely oak furniture. The bathroom was a bit on the small side and looked like it may need... More 

Was this review helpful? Yes 2
Cheshire, United Kingdom
1 review
4 of 5 stars Reviewed January 26, 2015

We visited the Eaton hotel on Saturday for an overnight stay, now from previous reviews/photos I was apprehensive. I need not be. We arrived to a well presented clean reception with a very helpful and polite member of staff that explained everything and got us all checked in. Straight up in the lift to our rooms on the 1st floor... More 

Was this review helpful? Yes 2
11 reviews 11 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

The hotel was nice but I was disappointed that they don't have anyone on reception in the evening as I went home early and my partner couldn't get in as I had the key and had fallen asleep so she tried ringing all numbers and still couldn't get in until 2 hours later when another guest let her in and... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stopped here on the 20th December with some pals for Christmas works doo, Hotel is in a good location and within easy walking distance of city centre with a great thai restaurant and curry house right on the doorstep. Very pleasant staff and lovely clean reception, the hotel is an old building but is spotless throughout, rooms are small but... More 

Was this review helpful? Yes 1
Top Contributor
309 reviews 309 reviews
45 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed December 26, 2014

a stones throw from the station about half way into the city a quiet location by the canal so a good nights sleep although there was a tv in the room could only get it to play dvd's nicely decorated and compact but had all the basics with plenty of tea and coffee ample breakfast in the downstairs room no... More 

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Manchester, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014

Hotel was comfortable and staff were very helpful and friendly.stayed in room no 1 and shower kept fusing other than that great view of canal. City was so close by all in all a lovely stay. Had an excellent stay and would stay again..

Was this review helpful? Yes 1
Derbyshire, United Kingdom
3 reviews 3 reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 14, 2014

Dirty, old, tired,noisy, sorry cannot find anything good to say apart from location not to far from city centre. Really owners need to ask " would I pay to stay here?" One word of advice AVOID,AVOID, AVOID.

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 14, 2014

I booked this for a group of us on our Xmas night out and having read some of the reviews I was a bit worried. It was very reasonably priced though and I felt it was worth the risk for one night. I needn't have worried - rooms were a bit small but clean with good facilities. Staff were friendly... More 

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Additional Information about The Eaton Hotel

Address: 29-31 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Eaton Hotel 2*
Number of rooms: 16
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Also Known As:
Eaton Hotel Chester

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