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All 44 Chester hotels

The Eaton Hotel

2.0 of 5 Hotel   |   29-31 City Road, Chester CH1 3AE, England
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39%
Ranked #33 of 44 Hotels in Chester
A recent review
4 of 5 stars reviewed 2 weeks ago
treebeardchester Chester, United Kingdom
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149 reviews from our community

Traveler rating
    20
    37
    30
    27
    35
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16
39
20
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Bangor, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the Eaton for 1 night, upon entering the hotel was greeted with a sign saying "renovations in progress take care". Checked in and given keys and a remote control. My room was on the second floor accessed by lift, narrow corridors with automatic lighting which goes out when looking for which key to use.The room had cobwebs... More

Was this review helpful? Yes 1
Chester, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stay over here often- book in advance and advise my requirements - great breakfast - bar in hotel but also lots of choice of food and bars nearby - 5 mins walk into centre - by the canal and train station v near

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

My 77 year old Nanna had been taken away for a birthday treat. Were shown to our room, the ceiling and walls had damp on them, which had made contact with the bedding, which was wet when we touched it, so was the floor. We spoke to front desk, who moved our room. We thought that this would be the... More

Was this review helpful? Yes 2
Bangor, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

When I arrived the lady on reception was pleasant. Checked in easily. Only when I got to the bedroom door and had to wrestle with the lock did alarm bells start to ring. On entering the room the overwhelming smell of bleach hit me. Elastic bands held the shower together. There was no hot water in the tap from start... More

Was this review helpful? Yes 3
Halifax, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 25, 2014

I don't like writing bad reviews but this hotel needs one. We stay in lots of £70.00 B and B establishments and this place compares badly. "Hotel" is a vague concept. To me, The Eaton is a bar with rooms above it. Don't expect anything like a lounge. And don't be misled by the shiny, attractive photos on booking.com. It's... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

The hotel is clean and what would be expected of a 2* establishment. Service at breakfast was a little disorganised and the coffee machine never seemed to be working. The food was satisfactory but very meagre portions. The aspect of our stay which was most annoying was that the canalside bar and restaurant was closed and had been for months,... More

Was this review helpful? Yes 2
stoke-on-trent
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 3, 2014

I booked this hotel for my annual Chester races outing on 28th June 2014. We payed £200 a night for this dirty threadbare hotel. When booking over the phone I asked for my room to be ready for when we arrived at 10am.I was assured that it would be ready.This is why I booked this room. On arrival we waited... More

Was this review helpful? Yes 3
Johnstone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I booked this hotel on line with ease of access to station and close enough to the centre. I hit that one a bull's eye. Great location, and we had a view of the canal, complete with baby ducks. And boats, although I don't know the politically correct form of address. Narrow boats/barges/house boats/craft/things that float on water. Pretty anyway.... More

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United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 1, 2014

Ideal location but the hotel definitely needs updating and a good clean would not go amiss!!!! Shower not working, toilet not flushing well. Beds need updating. Breakfast undercooked and cold. Good job it was only one night. Just a room to put your head down. Would not return.

Was this review helpful? Yes 1
stoke on trent
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

I have stayed this hotel be for with my friend the location was perfect but the room was terrible not worth the money atall... BUT because we loved the location I rang them a month ago to rebook another stay for the night but told the receptionist that I wasn't happy with the room last time so could she ensure... More

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Additional Information about The Eaton Hotel

Address: 29-31 City Road, Chester CH1 3AE, England
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Eaton Hotel 2*
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Also Known As:
Eaton Hotel Chester

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