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All 50 Chester hotels »

The Commercial Bar, Restaurant & Hotel

Northgate Street, Chester CH1 2HG, England
Hotel amenities
The Commercial Bar, Restaurant & Hotel
Ranked #7 of 50 hotels in Chester
4.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveler rating
    60
    14
    7
    2
    4
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2012 NEW

Stayed here this year.. It's in a good location, right in the middle of Chester, although it was awkward to find! The room was very modern & clean, especially the bathroom! Also spacious with it's own hall way! Although some negatives, we went down for a drink in the bar & felt they were expensive. The staff were quite un... More

Was this review helpful? Yes
Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 30, 2012

Dear Jessica, thank you for taking time to write. It's been a while since you stayed with us and a few of the staff have since left - I hope they were the "social" members of my team. I will certainly be mentioning your comments at our next team meeting. Kind regards Rebecca More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

The Commercial Hotel is situated right in the centre of Chester tucked away behind the church. It is a small hotel with just a few rooms each named after a British poet. The rooms are spacious, clean and have a lovely en-suite with both a shower and bath. We stayed during a race weekend so the bar in the hotel... More

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Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 30, 2012

Dear Angela, thank you for taking the time to write your review. Sorry about the dray men! It's not my guys but the pub across the courtyard, unfortunately they must deliver before 8am as we are in the city centre - you are not the first people to pass comments and I have done everything I can to change this... More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed May 26, 2012 NEW

After arriving home we would just like to say that we had a lovley stay in the Commercial Hotel in Chester the bedroom was nice and clean plenty of clean towels and plenty of tea and coffee breakfast was delicious and the Hotel was central for shops ,pubs and restaurants. The manager Rebecca and her staff made us feel at... More

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Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 30, 2012

Dear Mr & Mrs Jennings, how nice of you to write a review. Thank you for taking the time and I'm sure we'll see you again soon? remember the Christmas markets! Best wishes Rebecca More

Southport, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2012

The Hotel..as has already been said ..is perfectly situated in the centre of Chester ..but what makes it special is the warm welcome from everyone concerned with the running of this hotel ..well done ..and thank you for a lovely two nights stay.. Jan'n'Dave Southport ..

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Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 30, 2012

Dear Jan & Dave, thank you so much for posting a review of the hotel. I will certainly pass your comments onto the staff at our next team meeting - very much appreciated. I trust we will see you again and hope you have a lovely summer. Kind regards Rebecca. More

Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 21, 2012

I've been to The Commercial on many occasions and the cocktail bar upstairs is always fantastic & I can not fault JT... but I just feel the need to tell fellow trip advisers how disappointed myself and my guests were on Friday evening. The service was beyond awful and the most simplest of reservations not kept. Prices for the same... More

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See 7 more reviews by CarlyWhiteOak for Chester
Chester
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

When the Commercial was refurbished and reopened about 2 years it was a fabulous place. The atmosphere was upmarket and very relaxed, with cosy rooms, subdued lighting, not over crowed, above all, a place of conversation and something to eat. But what on earth has happened to it now ? Of recent it’s been turned in to a loud, vertical... More

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See 5 more reviews by Chesteriate for Chester
Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 18, 2012

Dear Chesteriate, Thank you for taking time to review The Commercial. It would be interesting to know what day/night it was you recently visited as we've had Bank Holidays and Chester Races which are always busier than normal. As owners we made the decision to close the Restaurant as the local community were only supporting the food operation on a... More

Nantwich
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2012

This hotel is in an amazing position, right next to the cathedral. The room was nice, staff very friendly and atmosphere was good. The room was a good size with a comfortable bed. Nice bathroom. We will definitely stay again.

Was this review helpful? Yes
Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 18, 2012

Dear guests, thank you for your lovely review. It's great to know that you enjoyed your time with us and I will pass your comments on to the staff. See you again I trust? Kind regards Rebecca More

cheshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2012

Went for a birthday weekend which was also a bank holiday,they had a group on in the courtyard so the place was buzzing.We are in our 60`s so even though the music carried on till late we realy enjoyed it the atmosphere was terrific.Rooms were clean and spacious and staff friendly and helpful,breakfast is one of the best we have... More

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Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 10, 2012

Thank you so much for taking the time to write. Bank Holiday weekend was a great atmosphere and it's lovely to hear that you enjoyed the festivities. I will pass on your comments to the staff and we look forward to accommodating you again. Kind regards Rebecca More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2012 via mobile
1
person found this review helpful

Terrible venue. Dated interior design, looks like every other identikit bar. Toilets were disgusting, staff seemed to struggle with even the basic aspects of bar management. Overpriced for a pretty adverage selection of drinks. Remember, first impressions count. My first impression was the intimidating door staff looking at my choice of footwear. I will take my business elsewhere to an... More

Was this review helpful? Yes
Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 10, 2012

Dear Reviewer, I've read your message a couple of times and the only answer I can muster is - You can't please all of the people all of the time! The Commercial is obviously not the place for you and although we are one of the busiest bars in Chester so I guess it's all about personal preference. Thanks Rebecca More

Kendal, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 30, 2012

We stayed recently at the hotel and booked last minute on the internet. The room was about £70 for the night without breakfast. The staff at the hotel were hugely helpful and polite and the room was very nice. In fact nicer than we expected when we arrived because The Commercial is actually a very busy town centre bar. Apparently... More

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Rebecca Davies, General Manager at The Commercial Bar, Restaurant & Hotel, responded to this review
May 2, 2012

Dear Sir/Madam, thank you for your comments regarding the hotel. It's good to know that our discounted rate (£69.00) for a weekend City centre hotel room was acceptable. We want to offer our guests the chance to still enjoy time away from their busy lives at affordable rates (usually £129.00 b&b) Thank you and kind regards, Rebecca More

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Additional Information about The Commercial Bar, Restaurant & Hotel

Northgate Street, Chester CH1 2HG, England
Price Range: PLN: $$

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