Superb location, fantastic staff (special mention to Stuart the night time concierge) who are efficient, friendly and helpful. Rooms are clean, well aportioned and to a very good standard. The complimentary beverages at the bar a very nice touch. Cost was very reasonable. What I noticed at the Reception desk was the number of people telling people they'd recommend to... More

Really good hotel, on arrival someone booking in front of me a waiter came over and said to take a seat and he would bring coffee over. Then receptionist came over and said we all booked in so really good first impression. Room was lovely and breakfast really good. Location really good and excellent value for money. I have never... More

From the moment we arrived to our departure our stay couldn't have been better. The rooms we excellent (2 superior rooms for 2 nights), the food and service were great, but of note were the staff, all young but all very customer focussed, professional and engaging! I'd stay here again without a moments hesitation.

My Husband and I have just got back and could'nt wait to write this review. The staff were very pleasant and nothing was too much trouble for them. A special mention for Alishia she made sure our stay was a great one. The room was immaculate as was the whole establishment. We were pleasantly surprised as to the size of... More

I went to Chester once again as my friend came from Portugal to spend a week with me and we decided to hit the town for some shopping. Its been a year since the last time I came here to have an afternoon tea and I can guarantee nothing has changed, if anything it as only gotten better. We had... More

Sunday lunch here with my partner was great. Good value for money. Staff very friendly. excerlent suroundings right in the heart of Chester I need to save for my next visit. Thanks from John and Matt.

My daughter and I recently stayed overnight in this fabulous establishment, location is perfect with NCP car park at back of hotel - free from 3pm to 7am. On arrival we were greeted with a very friendly and cheerful lady who explained the operations of the hotel which included 'free' tea and coffee in the bar area for residents -... More

Hotel room was very nice and clean.We had a meal at night which was good.The breakfast was good in taste but slightly lacking in quantity.We stayed in the bar all night it was quite which is exactly what we wanted.Overall a very nice hotel but in my opinion a little bit pricey.

My wife and I along with another couple had a 2 night stay at The Coach House. I just cannot understand why this lovely hotel is not rated much higher in the listings for Chester. Everything about can only be described as excellent! Firstly, the location is perferct. Smack in the middle of Chester, right by the town hall square.... More