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Premier Inn Chester City Centre

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20-24 City Road, Chester CH1 3AE, England
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Rooms from £60
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Premier Inn Chester City Centre
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Premier Inn Chester City Centre
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1,413 reviews from our community

Traveler rating
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    117
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275
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The room was clean & tidy & well kept! All staff we encountered offered excellent customer service especially Toni, Megan, Jenna and Paula! We ate in the restaurant for breakfast and dinner & all food was perfect! We have found our place to stay every time we visit Chester!!

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Waterloo, Belgium
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We are a family of 5 with children from 2 to 15 and everyone was happy. Great customer service. Toni at reception is a delight. We booked two rooms and were initially given two on the same floor but a little distance apart. We requested two rooms with a connecting door, if at all possible, and the reception could not... More 

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Southampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Comfortable room and wonderful burgers in the hotels restaurant. Breakfast was great both mornings whilst staying mid week for work. Would recommend as centrally located. Try to park on the street outside the hotel or near, its free overnight as the hotel car park is tiny! Also signage could be clearer for both lifts, first time to our room we... More 

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Penrith, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The friendly staff, the comfort of the room and the closeness to the city centre were all first rate and we plan to stay at the hotel the next time we are in Chester. We would not even consider using a different hotel.

Review collected in partnership with premierinn.com

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Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Premier Inn stand head and shoulders above all the other budget hotels I can think of. Our stay in Chester was enjoyable and didn't break the bank. Great location and friendly staff. Would stay here again.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel near to train station and city centre. Impressed with staff and facilities and the bar and restaraunt are excellent. Would stay here again highly recommended. The parking facilities are local and definitely one of the prem,s best places.

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Coventry, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed on a Saturday and Sunday night and had a great weekend. Lovely clean rooms, good food and amazingly good and friendly staff. If I have a minor criticism, it's that the rooms can be a bit hot and stuffy at night but overall really impressed.

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Newcastle, United Kingdom
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff are very pleasant, efficient and friendly - if a tad 'some a tad over trained' - the hotel is convenient for visiting Chester and the food is a good standard. The rooms are clean and comfortable and the one we had was quiet, although the view was over the car park it didn't spoil anything. Although we got... More 

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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

After reading the reviews on the hotel my wife and I decided to stay here for our weekend in Chester on 17/4/15-19/415.Everything said in the reviews was spot on.Good location,rooms,comfy beds,excellant food on the meal deal and all the staff could not be more friendly and helpfull. Thanks Premier Inn for making our weekend a great one.

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for one might, excellent location, staff very welcoming, really good food. The restaurant staff are very helpful and good, as was the restaurant manageress who made our evening one to remember, so nice to meet someone who is really genuine and sincere

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