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Premier Inn Chester City Centre

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20-24 City Road, Chester CH1 3AE, England
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Premier Inn Chester City Centre
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Premier Inn Chester City Centre
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1,496 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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Yorkshire, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for easy access to the race course and the city centre. It was slightly higher price than expected, possibly due to the race weekend, but it was worth it. £412 for three nights for a double room. Staff were friendly and helpful and the breakfast was good with plenty of freshly cooked eggs and other items. None... More 

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Newcastle upon Tyne, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel, great location, great room - although there wasn't a great view, the room itself was comfy as anything. Great for if your with your partner trying to go for a get-away and visit the zoo that they have as well. Would fully recommend the wi-fi, although you do have to pay a bit towards it, but it's 24... More 

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Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great staff, lovely breakfast every morning with plenty of choice including cereals, croissants and a full english. A comfortable stay. The premier inn was located close to thr train station and city centre.. Perfect! Rooms were spacious with a very large comfortable bed! Just all in all a pleasurable stay. Could not fault would recommend to friends and family.

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a really pleasant stay location great, breakfast is a must and meal deal is great value. Would recommend this hotel if visiting Chester as the rooms and facilities are very good at a very reasonable price

Review collected in partnership with premierinn.com

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Lochwinnoch, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I thought we'd have a quiet night as our room was effectively in the basement behind the main hotel. Comfy rooms, decent beds and toilets etc. Room size was fine, too. Unfortunately, around 02.45 Thursday night / Friday morning our noisy neighbours came back from their carousing. If they hadn't been swearing and making so much noise and just gone... More 

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Herne Bay, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife & I booked for two nights to give us a sensibly priced base for visits to Tatton Park and N Wales. A few days beforehand we received a friendly telephone call asking if we wanted any advice on parking arrangements and was there anything else we could be helped with? The answer to the first question was no... More 

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. I look forward to welcoming you back again soon, Maria Stevens, Operations Manager. More 

queensland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is the first PI I'd stayed at, and while it was a little more budget than I expected, it would have got a decent rating had the PJ's and neck pillow I left there been returned. When I realised I had left them there, I rang the hotel and they said nothing had been found. This wasn't until... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the best premier inns i have stayed at this was a Fantastic stay staff were so helpful we needed extra bedding and the staff member was outside our room with all the stuff within minutes 😊 room very clean and quite will definitely book again 😊

Was this review helpful? Yes 1
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. I look forward to welcoming you back again soon, Maria Stevens, Operations Manager. More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked in for a short break at this Hotel and found it to be Excellent. The staff were really helpful from the moment we walked in to the moment we walked out. The hotel was very clean througout and the service was second to none. The location of the Hotel was perfect, (a 5min walk in to town). Will definitely

Was this review helpful? Yes 1
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn . I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Lancashire
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Fab location, 2 minutes from the city centre and train station. Rooms as expected, comfy beds with good pillows. As we were a large group we had multiple rooms booked, although they were all twins / doubles our was by far the smallest, my friend couldn't actually fit around the side of the bed as the chair made it impossible... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Car park(42)
  • Train station(24)
  • Very friendly(12)
  • Good value(12)
  • Great location(9)
  • Spotlessly clean(5)
  • Parking space(3)
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