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Premier Inn Chester City Centre

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20-24 City Road, Chester CH1 3AE, England
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Premier Inn Chester City Centre
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Premier Inn Chester City Centre
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1,438 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Welwyn Garden City, England, United Kingdom
Top Contributor
51 reviews 51 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Chester City Centre hotel is just a 5 minute walk from the station, a 5 minute walk into town the other way and a stones throw away from the beautiful canal. I was staying on the third floor with a back room facing away from traffic and I slept great both nights. All the staff were very friendly and helpful... More 

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London, England
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights this month (19-21 May) and location is fab. A five minute walk from the train station and a few minutes to the shops (via the subway) My friend and I booked a twin room, and that's exactly what we got. We were booked into a room on the lower ground level. Down side to this... More 

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great value for money and in good location - close to railway station (walking distance) and also city centre. Good clean comfortable room. Didn't have breakfast here, we ate out. If you want to see Chester this is a good place to stay.

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Cumbernauld, United Kingdom
Top Contributor
444 reviews 444 reviews
68 hotel reviews
347 helpful votes 347 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The location is excellent whether you want to go into the City centre or railway station. Very small car park and spaces allocated on a first come basis. There is an extra charge of £6 per day. You have to leave your car in the car park otherwise you may loose your parking bay. The rooms are typical of the... More 

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More 

Poole, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel on numerous occasions to watch Liverpool matches and it's a rock-solid Premier Inn. It's clean, comfortable and reliable. The service is generally very helpful and you always get a call to remind you about their lack of car parking, which can be an issue. You can park on the street outside, but you have to... More 

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit at Chester City Centre Premier Inn. I look forward to welcoming you back for the next match, Maria Stevens, Operations Manager. More 

Stafford, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Premier Inn, Chester, city centre, as it implies it is in the centre of Chester and therefore ideal as a base for viewing all of this historic city and its attractions. Premier Inn's always offers value for money with helpful and friendly staff. It has a very secure parking area albeit small but if you want to park your car... More 

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More 

dublin
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel was excellent value. Location very convenient for access to city and station. Beds were very comfortable. Room very clean. Shower was excellent. Staff in general were very helpful. Bar however was rather small for group and quite 'functional'.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. Happy to hear that you enjoyed your stay and look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager. More 

Burnham-On-Sea, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a three night break at this hotel and I can quote honestly say it is the best Premier Inn I have ever stayed in, clean,quite great breakfast and lovely friendly staff great location walking distance into the town centre highly recommended

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn and thank you for your kind comments. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Edgware, Middlesex
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very centrally located. Staff are very friendly and professional and willing to help. Room was spotlessly clean and the bed very comfortable. We also had breakfast which was very good this was our second stay in a Premier Inn and while this may be a budget option it doesn't necessarily feel like it.

Was this review helpful? Yes 1
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Bristol, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Utterly reliable as always, excellent! Always clean, white fluffy towels, extra pillows, big beds, good tv viewing, a lit mirror for make up. only problem was a little lack of control of heating, maybe it was us!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

thank you for taking the time to write a review. I am grateful for your feedback about your stay, if you do stay with us again and have any issues please pop to the reception, as we are 24 hours. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager. More 

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