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Premier Inn Chester City Centre

20-24 City Road, Chester CH1 3AE, England
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Certificate of Excellence 2014
Premier Inn Chester City Centre
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Premier Inn Chester City Centre
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1,357 reviews from our community

Traveler rating
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267
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morecambe, England, United Kingdom
Top Contributor
87 reviews 87 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars NEW

As usual this Premier Inn was well situated, comfortable and is handy for restaurants and shops it also has its own restaurant and bar. I have put a (but) in my title and this is for the parking facilities, this hotel only has 12 spaces our visit was a Sunday and there were no spaces available but worse still there... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

being honest, this trip away was probably one of my favourite in my whole life. The staff were so welcoming while the hotel supplies their guests with everything that's needed to ensure a good stay is on the cards. positioned in a remarkable area within walking distance to all the big shops this premier inn was definitely the best choice... More 

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halifax
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel, staff brilliant, rooms comfortable and excellent location for the centre of Chester. Stayed here with 9 friends for my birthday. Rooms were clean and comfortable. Checkin was fairly quick and early and checkout was 12pm so perfect after a few drinks the night before. Andy and missy were brilliant making sure I was ok when I got back... More 

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More 

York, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fab city centre hotel. We've never stayed at a Premier Inn but wanted to visit Chester for 4 days for my husbands birthday and a couple of friends recommended the Premier Inn to us so for £87 for 3 nights stay, we thought it was worth a go! We definitely weren't disappointed! We managed to get a car... More 

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Chester City Centre Premier Inn. Kind regards, Maria Stevens, Operations Manager. More 

Gloucestershire
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a Saturday/Sunday break so was unable to get one of the limited parking spaces on the Saturday but did get one on Sunday. I'm not quite sure why hotels make you pay for a parking space on their property, especially the same as the local NCP when you've already paid for accommodation. Surely it should be included,... More 

Was this review helpful? Yes 1
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

You can not beat the value for money ,very well located ,great for a weekend break ,staff so friendly ,makes life so easy all their hotels are at this standard,little bit noisy we had a hen party in the rooms above ,but was not to bad ,manager dealt with it very well

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit at Chester City Centre Premier Inn. I look forward to welcoming you back very soon, Maria Stevens, Operations Manager. More 

Worcester, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at quite a few Premier Inns now and almost know what to expect before I arrive. The staff will be friendly and polite, the room comfortable and clean and the food good value for money. So it was again with the Premier Inn in Chester city centre. Very close to Chester's railway station and just a fifteen minute... More 

Was this review helpful? Yes
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights here and really liked it as a good base for exploring Chester. Nice clean room, We had breakfast that was included full English and this was lovely, very helpful staff and in a nice place short walk into main city centre and some nice walks and pubs very close. Overall had a lovely weekend here.

Was this review helpful? Yes 2
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager. More 

Stoke-on-trent
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a Friday night, not for the 1st time, and I really can't fault the place. You always know in advance what to expect at a Prem Inn, great location, friendly and helpful staff and a good night's sleep, and at Chester they don't fail you in any department. Breakfast was lovely and set us up for... More 

Was this review helpful? Yes 2
Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager. More 

Lancaster, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights for my wife's birthday. On arrival at the hotel we were told there were no parking spaces available & it was first come first served but the car behind us was allocated one. It took us 2 hours to find a car park because the staff were unable to give us clear directions despite... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Feedback at Premier Inn Chester City Centre, responded to this review

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future. More 

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Additional Information about Premier Inn Chester City Centre

Address: 20-24 City Road, Chester CH1 3AE, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Price Range (Based on Average Rates): $
Number of rooms: 120
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TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Chester City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Chester City Centre Hotel Chester
Hotel Style:
#3 Romantic Hotel in Chester
#3 Family Hotel in Chester
#4 Best Value Hotel in Chester
#6 Business Hotel in Chester

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