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Premier Inn Chester City Centre

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20-24 City Road, Chester CH1 3AE, England
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Premier Inn Chester City Centre
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Premier Inn Chester City Centre
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1,477 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Handy for a city overnight stay, nothing luxiourous but sufficent , food good quality and prices pretty good as well.very near city centre for a night out hadnt much dealing with staff really as we only use it to sleep

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Perth, Australia
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We found this hotel was typical for a hotel which is part of a chain of hotels. The hotel doesn't have much personality and staff didn't give us the personal service we have come to expect. The rooms was clean, the beds were comfortable, and it offered free wifi. The restaurant and bar were comfortable and provided good quality food... More 

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Florida
Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

So this hotline is an easy walk from the train station and an easy walk to the city center. The rooms are small, nothing fancy, but clean and quiet. We paid about $111 U.S. Dollar per night for two nights. Beds were comfortable and the AC worked fIne. I woulD stay here again. There was free wifi that worked.

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Kingston-upon-Hull, United Kingdom
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location for Chester is excellent. We could not get on site parking but off site parking very convenient and same price as Premier Inn. Staff really polite and helpful. We ate in the restaurant on the meal deal, £22.99 for 2 course evening meal, drink and breakfast. Really good value as it included the ribeye steak which alone was £16.95.... More 

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5 of 5 stars Reviewed 6 days ago NEW via mobile

Absolutely faultless, room was lovely, bed was comfy the free wifi was fast enough to use, less than 5mins from the city centre. The breakfast was great, staff friendly and helpful. Also the station parking was great! Had a great stay! Would definitely recommend!

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn this feedback will mean the world to the team and we look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager. More 

Denny, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Ideal location for walking to Chester centre and railway station yet in a quiet part of town. Friendly staff and a reasonable bar. Good restaurants close to the hotel if you don't want to eat in the hotel

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Halifax
3 reviews
5 of 5 stars Reviewed 1 week ago

Had a 1 night stay with breakfast. All staff we had contact with were warm, friendly and polite and informative too. Room was very clean and had everything you need in it apart from an iron/ ironing board. Breakfast was fast and delicious! Very handy for town centre.

Review collected in partnership with premierinn.com

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay and our breakfast at Chester City Centre Premier Inn. We do have irons and boards available at reception we apologise you weren’t made aware of this during your stay, I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked on line easy. Arrived easy to mins walk from train station .very warm welcome from reception explain all .room clean compfy all staff very helpful .breakfast well worth the money would we stay again certainly would .

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Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit and our breakfast at Chester City Centre Premier Inn. I look forward to welcoming you back very soon, Maria Stevens, Operations Manager. More 

Somerset
Level Contributor
198 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a couple of nights with wife for a small reunion with 5 former work colleagues and their wives. Excellent location just 5 mins walk from the station and a similar distance to the town centre. Parking may be a bit of a problem, but if you're just visiting Chester, you would be better off without a car, anyway!... More 

Was this review helpful? Yes 1
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More 

Stourbridge, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and my partner enjoyed a night at this hotel and I was very impressed. The location is excellent and getting into the city centre is just a few minutes comfortable walk the hotel is also just 5 minutes walk away from the train station. On the hotel itself, check in was very quick and easy and the lady behind... More 

Was this review helpful? Yes 2
Maria S, Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Chester City Centre Premier Inn. Kind regards, Maria Stevens, Operations Manager. More 

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