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All 45 Chester hotels

Premier Inn Chester City Centre

20-24 City Road, Chester CH1 3AE, England
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89%
Ranked #6 of 45 hotels in Chester
Certificate of Excellence 2013
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1,043 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for one night in April in family room & these are the reasons why it deserves 5 stars: 1, the car park was officially full but as a member of staff was due to go home not long after we arrived, we were allocated their space 2, our 19 months old daughter was ill & threw up all over... More

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Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

wonderful place to stay, good choice of food, lovely clean spacious rooms, excellant value, close to the city,where theres lots to see, staff cant do enough to make your stay a good one, even children. Highly recommend for a relaxing break.

Review collected in partnership with premierinn.com

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Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More

Newton Le Willows, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

had a fab time. we when to Chester zoo then stayed at the premier inn. we got recommended from premier staff to go to Hickory’s (on the banks of the River Dee in Chester, at the spot known locally as The Groves, at the bottom of Souters Lane.) this was a amazing you have to go. the hotel was 5... More

Review collected in partnership with premierinn.com

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Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Chester City Centre Premier Inn. Kind regards, Maria Stevens, Operations Manager. More

Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice, new hotel with everything we needed for a good nights sleep. The room was quite big and the shower was very good with good pressure. Nice clean sheets and the receptionist happily provided an iron for me. The location is great for the city centre and it was a good price. Would stay here again.

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Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Happy to hear that you enjoyed your stay at Chester City Centre Premier Inn. I look forward to your next visit. Kind regards. Maria Stevens, Operations Manager. More

Waterloo, Canada
Top Contributor
310 reviews 310 reviews
73 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location is very convenient. Staff is welcoming and friendly. Breakfast is good (coffee is great!). The rooms are clean, modern, very comfortable and quiet. The Premier Inn is not a luxury hotel, but it provides everything the traveler requires at a reasonable price. Highly recommended.

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Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager. More

Adelaide
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel would rate much higher with me if there was adequate parking. The hotel itself is new and clean and very reasonably priced but they have a very small car park and when we were there (on a Monday night) there was no more room in it so we had to park on the street. Street parking is free... More

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Isle of Man
Top Contributor
53 reviews 53 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived early and some three hours before the check in time. The receptionist however found us two rooms which were ready and allowed us to check in early. The room was fine, it was clean and everything worked as it should. She explanied how everything worked and offered us dinner & breakfast bookings. The location is good and Chester... More

Was this review helpful? Yes 1
Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit at Chester City Centre Premier Inn. I look forward to welcoming you back very soon, Maria Stevens, Operations Manager. More

Tranmere
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic staff with excellent rooms would recommend this hotel to everyone as you are made to feel very welcome and relaxed. Food superb and an excellent nights sleep. Will definitely be coming back and staying again.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Chester City Centre Premier Inn Kind regards, Maria Stevens, Operations Manager. More

Glasgow
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed here on a business trip. Staff were very welcoming on arrival & full of information on the local area. My room was on ground floor at the very back of hotel (not much of a view as it looked directly into another room- but thats not what I paid for) The room was large enough with a small... More

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Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Chester City Centre Premier Inn and look forward to welcoming you back again soon. Kind regards, Maria Stevens, Operations Manager. More

Redditch, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here on a hen weekend in April. Staff were really helpful when we required random extras such as iron, ironing board, extra tea, sticky tape and scissors. This Premier Inn is very central to town. A short walk to the main bars and restaurants and opposite "The Cellar", an average bar but good live music (singer & guitar)... More

Was this review helpful? Yes
Maria S, General Manager at Premier Inn Chester City Centre, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future. More

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Additional Information about Premier Inn Chester City Centre

Also Known As:
Premier Inn Chester City Centre Hotel Chester
Premier Inn Chester City Centre Hotel
Premier Inn Chester
Address: 20-24 City Road, Chester CH1 3AE, England
Phone Number:
Location: United Kingdom > England > Cheshire > Chester
Amenities:
Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Chester
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#8 Business Hotel in Chester
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Our newest Premier Inn situated in the heart of the historic city of Chester, stay with us & explore the historic facades of the Black & White buildings, two tired rows of 1000+ shops. With its beautiful cathedral, range of exciting nightlife and cultural heritage. Chester is the ideal city break. ... more   less 
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