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Hotel du Vin Cambridge

Trumpington Street, Cambridge, England
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Hotel du Vin Cambridge
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Hotel du Vin Cambridge
Hotel du Vin Cambridge
Hotel du Vin Cambridge
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490 reviews from our community

Traveler rating
    178
    176
    89
    32
    15
See reviews for
39
281
19
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

I took my parents for an afternoon tea to this hotel, I expected to be served by the hotel staff. What actually happened is that I ended up chasing staff for menus,then take our order and tried to pay the bill (twice first request ignored). When our tea arrived we had no milk so had to ask again for that,... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had scallops followed by chateau briand both of which were beautifully cooked. Our welcome was perfunctory but our waitress was warm. We had an aperitif and a glass of wine with dinner so had spent a reasonable amount of money but apparently raspberry sorbet was a step too far. My husband loves it and had saved room for desert.... More 

Was this review helpful? Yes
Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear HelenaMay, Thank you for reviewing your latest visit with us. Thank you for the kind comments regarding the food you had. I will pass this on to the head chef. I'm sorry that we could not be more accommodating with the desert options. If you return to us in the future we will be able to organise some raspberry... More 

Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great room (Geoff Merrill), with one of the most comfortable beds I've experienced, really good staff, and a superb meal in the bistro on Friday night, but - oh dear - what a let down by whoever was cooking (or not cooking) breakfast!! Almost raw porridge, poor sausage, and toast that was no more than warm bread!!! Disappointing. A lovely,... More 

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Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear Lawrie M, Thank you for taking the time to review us. I'm delighted to hear you enjoyed the Geoff Merrill room. It is a wonderful room with fantastic exposed brickwork. Thank you for the kind comments regarding the dinner. I'm sorry that your experience as breakfast was not as good. We take onboard all feedback and are looking into... More 

Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a night in January to celebrate my husband's birthday. We arrived before check-in and William (the manager) took care of our car and bags and directed us to a great bar where we whiled away the afternoon. We returned to the hotel to have drinks and dinner (excellent) and the hotel was full and lively (in... More 

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Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear Sheena0115, Thank you for taking the time to review our hotel and the feedback. Its great you enjoyed the basement bar. Its a perfect place to relax. I have past on your comments regarding the breakfast to the bistro and the kitchen. They were delighted to hear that you enjoyed it so much. warm regards, William Tofts Reception manager More 

Southampton
Top Contributor
68 reviews 68 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights. We upgraded to the Wolf Blass suite which has a extremely large and comfortable bed and two baths plus a pleasant sitting area. Typical Hotel Du Vin room. Large flat screen TV, the comfortable bed and fluffy towels. We received excellent service both during the booking process and during our stay, especially from Emily,... More 

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Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear ChrisSouthampton, Thank you for such a lovely review. I'm very happy you enjoyed the Wolfblass room. It does indeed have a giant bed and excellent features. Thank you for bringing to our attention the superb service you received from Emily. She was overjoyed when she saw this. Once again thank you for taking the time to review us. I... More 

Oxford
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I regularly dine at the HdV in Birmingham and visited the Cambridge branch this weekend for Sunday lunch. The food was tasty as always, but the staff and overall experience could have been better - something we do not experience at the Birmingham branch. The staff in Birmingham are always friendly, on the ball, welcoming and will do everything and... More 

Was this review helpful? Yes 1
Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear Adela C, Thank you for taking the time to review your experience with us. I'm happy that you enjoyed the quality of food. The chefs take great pride in their work. I apologise that we did not have the ingredients for the drink that you wanted and are looking into how it still appeared on your final bill. thank... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel du Vin Cambridge is well placed close to the attractions of Cambridge - easy walking distance. Staff are friendly and very helpful. We stayed Friday and Saturday nights - GBP 500 including breakfast. Our room -Willi Orwitz - was right on the main road so noisy particularly early saturday morning when the rubbish and bottles were picked up. The... More 

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Robert D, Front Office Manager at Hotel du Vin Cambridge, responded to this review

Dear Peter H, Thank you for staying with us. Thank you for your kind comments regarding our staff. We always try to make each stay memorable. I'm sorry you experienced some street noise while staying with us. kind regards, William Tofts Reception More 

London
Top Contributor
57 reviews 57 reviews
54 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel du Vin in Cambridge has everything we've come to expect of this chain - amazing staff who can't do enough for you, fabulous food and lovely hotel rooms at a great price. We stayed for the Settle in Sunday offer which was a really good deal. We had a lovely meal and even though we had to bring... More 

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Robert D, General Manager at Hotel du Vin Cambridge, responded to this review

Dear JaneKirby, First of all thank you for your stay with us here ate Hotel du Vin Cambridge. It's lovely to hear you truly enjoyed your stay with us. I will make sure I pass on your comments to our staff. Thank you again and hopefully we can welcome you soon again. Best wishes Robert Dekkers General Manager More 

Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for one night on business - on arrival we were told our rooms had been upgraded - a pleasant a welcome surprise after a long drive. My car was taken and parked by valet. We were showed to our rooms by a lovely lady. It's was of an extremely high standard all through, good quality... More 

Was this review helpful? Yes
Robert D, General Manager at Hotel du Vin Cambridge, responded to this review

Dear Brazierchw, Thank you very much for your lovely review. We are deligthed to hear you enjoyed your stay with us. We do hope we can welcome you soon again. Best wishes Robert Dekkers General Manager More 

uk
Senior Contributor
31 reviews 31 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are a big fan of hotel du vin and this one has a brilliant location and bar is excellent - food service was poor but it was late afternoon so imagine most of kitchen staff on their break but biggest bug bear was the room - willi orwitz room - very hot, couldn't control the temperature or open window... More 

Was this review helpful? Yes 1
Robert D, General Manager at Hotel du Vin Cambridge, responded to this review

Dear behappy2, First of all thank you for your stay with us and for your review. I am sorry to hear about your food experience and the heating issues you encountered in the room. We will definitely be looking into this and will be making sure this gets resolved. I am glad to hear William has been of good assistance... More 

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