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Hotel Felix

4.0 of 5
Whitehouse Lane, Cambridge CB3 0LX, England
Hotel amenities
Hotel Felix
Ranked #3 of 32 hotels in Cambridge
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410 reviews from our community

Traveler rating
    161
    127
    64
    31
    27
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Families
45
 
Couples
193
 
Solo
14
 
Business
67
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW

I booked in advance and at the time of booking, made a special request regarding the sandwiches. This was acknowledged as we were seated but unfortunately not reflected when tea was served. It took nearly 25 minutes for four finger sandwiches to be made and brought to me. A glass of Pimms each was supposed to be included in the... More

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Sutton Coldfield, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 10, 2013

I stayed at the Felix Hotel for one night on Wednesday 8th May 2013 having had business meetings there on the 8th and 9th. The hotel was superb, dinner was excellent and the room very comfortable with a large double bed and great bathroom with a bath and seperate shower. Breakfast was very good with a good choice of breakfast... More

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Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review
May 14, 2013

I am delighted that you enjoyed the comfort of Hotel Felix during your recent stay and thanks so much for recommending us! More

South Cerney
1 review
5 of 5 stars Reviewed May 7, 2013

Friday to Sunday break to meet up with relatives. Faultless stay - accomodation, service, food, cocktails .......... everything was excellent. Ate in the restaurant the first night and the food was delicious but what made it so special was the attentiveness of the restaurant manager and staff. They made every customer feel important. Had intended going out for dinner on... More

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Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review
May 9, 2013

I am so pleased that you enjoyed your recent stay at Hotel Felix and that our food tickled your taste buds! Many guests comment about our tranquil Terrace overlooking the gardens. It's such a sublime location for al fresco dining. More

UK
Top Contributor
157 reviews 157 reviews
75 hotel reviews
Reviews in 77 cities Reviews in 77 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed here on business in March. Check in and room were fine. Bar staff great. However restaurant staff let the side down somewhat. They weren't that busy.. However with lack of listening and perhaps a language barrier one of my colleagues ended up not having a vegetarian meal delivered and i ended up having cucumber despite telling the waiter several... More

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See 5 more reviews by anon19 for Cambridge
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review
May 9, 2013

Many thanks for your review. Whilst I am delighted that you enjoyed your stay, I am very sorry indeed to hear about the lack of attention from our restaurant staff. This is unacceptable and I have shared your comments with our Restaurant Manager. I do hope that this will not deter you from returning to Hotel Felix on a future... More

Peterborough, UK
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

We stayed at the Hotel Felix as a wedding anniversary treat and we were not disappointed! I had a feeling I had stumbled upon a gem based on the ease of booking online and the personalised emails I received confirming my booking. The hotel was easy to find and looked grand on first appearances. Free parking is always a good... More

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Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
May 7, 2013

Happy Anniversary and thank you for choosing to spend it at Hotel Felix. I am so pleased that you had a lovely stay with us and glad that you appreciated the complimentary upgrade to one of our spacious and luxurious Junior Suites. It's interesting that you comment on the Pimm's that we serve. Other guests have done too recentlyand it... More

Stowmarket, United Kingdom
Top Contributor
67 reviews 67 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 6, 2013

simply perfect again - this time managed two nights. room delightful and bathroom also with shower was excellent. had dinner on the Friday as always was excellent with different dishes [I had the lamb with coucous and the cheese board selection really good] on the Saturday we ate in the orangery with the snack type menu again excellent. lovely staff... More

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See 5 more reviews by lillypad46 for Cambridge
Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
May 7, 2013

We were delighted to welcome you back to Hotel Felix and I am so pleased that you had another fabulous stay. Smiling, helpful staff offering fantastic service is something that so many of our guests comment on. As they say, it's all about good customer service. Effortless, but goes a long way in making a guest's stay memorable or not.... More

Ilford, United Kingdom
1 review
5 of 5 stars Reviewed May 4, 2013

We could not fault our stay at Hotel Felix. Free secure parking. All staff were extremely attentive and friendly. The room was clean with a very comfortable king size bed. Bathroom had a large separate shower cubicle and also a bath with a shower attachment. Complimentary tea, coffee and milk in fridge, but be warned, the mini bar items are... More

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Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
May 7, 2013

Wonderful to hear that you had such an enjoyable stay at Hotel Felix and that the sun shone for you! Indeed, our lovely Terrace overlooking the landscaped gardens is the perfect place in which to enjoy a glass of Pimm's... as you say, perfectly mixed! More

Dudley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

We stayed here for one night whilst taking our daughter back to university after a family wedding. We decided to treat her to Afternoon Tea at the Hotel Felix and we were not dissappointed. However, the mini bakewell tarts were missing from our cake plate but that was soon rectified and we tucked in. The food was lovely and the... More

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See 4 more reviews by Sallyann S for Cambridge
Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
May 2, 2013

Many thanks for your review. I am so pleased that you enjoyed your stay at Hotel Felix and that you appreciated the wonderful experience that we offer. The advantage of being a privately-owned hotel. I do hope that we will have the pleasure of welcoming you back. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

Stayed at the Felix as a last minute treat for my husband. Initial impressions were good and the receptionist staff helpful and efficient. We stayed in a premier room which I was disappointed in. Although of a good size the furniture was tired ( especially the television cabinet which was chipped and the housekeeping not as through as it should... More

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Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
April 30, 2013

Thank you for your review following your recent stay at Hotel Felix. I am so sorry that you were disappointed with some aspects of your stay. It would appear that you were perhaps allocated a double bedroom for single occupany, which would explain for the fact that that towels and a bath robe were missing. I do apologise for this... More

Geneva, Switzerland
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 25, 2013

The Felix is a great hotel. I've stayed there twice now on work trips and have been very satisfied. The location is peaceful, though a little out of the town centre. The staff are friendly and helpful, the rooms spacious, clean, quiet and comfortable. I love the breakfast room with its log fire and view over the terrace and gardens;... More

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Suzanne R, Sales & Marketing Manager at Hotel Felix, responded to this review
April 30, 2013

Many thanks for your review. I'm delighted that you have enjoyed your recent stays at Hotel Felix and that you appreciate our peaceful setting and friendly, helpful staff. Whether you are on business or visiting Cambridge for pleasure, we look forward to welcoming you back. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Continental breakfast(10)
  • Very good(6)
  • Old house(3)
  • Very nice(3)
  • Room rate(3)

Additional Information about Hotel Felix

Address: Whitehouse Lane, Cambridge CB3 0LX, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Cambridge
#3 Romantic Hotels in Cambridge
#5 Family Hotels in Cambridge
#5 Business Hotels in Cambridge
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Felix Hotel Cambridge

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Hotel Felix
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